Fireaway Guildford in Guildford

Ordered a pizza which they claim they delivered (left on the doorstep). We checked neighbouring properties it was not there. Refused to refund or resend. I pointed out that I have a doorbell camera and reviewed. No one came. With all the pizza places in Guildford I'll avoid this one in future!

Ordered mango milk shake and I got vanilla flavoured. When I going to ask , the guy asked me what is my problem? Poor customer service

Ordered a pizza through their website. Two blokes showed up with cold, stale and undercooked pizza. They came an hour later and were lost for another 20 minutes when the address was very clearly mentioned. I ordered based on their good rating but turned out to be an utter disappointment and waste of money and time!

The quality of the food was very good for the price

Food quality has improved substantially and the manager was very nice. There was a weird fat guy sitting silently in the corner at 3am but it didn't really affect the overall experience.

Excellent all round. Gave us an extra milkshake and went to the trouble of re-delivering an item they forgot. Great quality and prices. Highly recommend!

the carbonara is to die for 🤌🤌🤌

Both the pizza and the fried chicken are super delicious. The food is freshly baked. Good price too! 👍🏼

Great pizza and strips. The ranch is the best.

Ordered a pizza. Delivery guy reversed into our neighbours car and drove off at speed. Restaurant claimed our pizza was delivered when it was not. Phoned 4 times trying to get information and the guy on the phone claimed we were lying and that our pizza had been delivered. Crash was recorded on our nest door bell camera and by our neighbours ring doorbell.

Amazing pizza and hot when it arrived

Very friendly staff and quick service

Lovely pizza for the price, made on time. Will be ordering again

Suraj was amazing. So professional and even kept my kids interested in the process of making pizza. Suraj is an exceptional employee.

Great service every time, delivery is fast and food is still hot on arrival. Complimentary milkshakes are a bonus too!

ordered a mango milkshake, got a chocolate milkshake

Tired of pizza, so I ordered the mac n cheese pasta. After about 15 minutes it came. While I stated that I will eat in, it came in a takeaway box. Had a shake and a coke. A whopping £13 and some change. £9 for the mac cheese and portion was small.

Cheap and cheerful pizzas. Usually get the Margherita, But Was surprised by how good the Asian fusion pizza was with the tandoori chicken

Delicious and fresh! Pizzas, wedges and wings were so tasty! Will defo order again!

Simply fantastic. order on time, tasty, good value - what's not to like?

Very nice pizza and the chicken strips were absolutely lovely. Would definitely recommend

Pizza is in good hot condition.Good customer service .Kudos to entire team Dharmendar ,Animesh .Last but not least vazhga Tamil 👏🏻

The food was great, and it was very reasonably priced I highly recommend it.

Food never arrived but was marked as delivered

Thank you for always delivering theeee best pizzas !!! Hands down 10/10 for the food and Guildford staff 🙌

Order not delivered and they don't bother to answer the phone either

The guy working Friday lunchtime (May 31st) was amazing! So helpful and kind. He was working on his own with lots to do and was smashing it whilst giving great customer service 💪😁 The pizza was delicious and well-cooked. They have great deals too. Will definitely go back!

best pizza place ever! thank you so much

Well the food ,quality ,hygiene in everything its amazing place food quality is on top Staff is well trained Place is beautiful iam giving 5 stars

Just had a vanilla milkshake. Was lovely.

Satya delivered our pizza and he was the best!!! 5 stars

Ordered from here on Deliveroo, driver who was provided by the restaurant was very nice, we also received a complimentary garlic bread along with our order, adding to the service. Food was very nice, would recommend!

Excellent pizza place with lots of options and great deals. The delivery person, Satya, is fast, professional and very polite.

Every time we order is absolutely amazing. Thank you for your great and tasty pizzas. Best night food delivery in Guildford.

Really nice restaurant quality sit down pizza, rather than the soggy mess most deliver. Will definitely be using again!

Pizza was good. Service was good. Vegan pizzas available. A small place. We got a takeaway and it was made right in front of us valuing our allergen needs.

Great pizza and driver, we got a free milkshake with the order which was a lovely surprise 😁

Ordered food, took over 2 hours to be delivered. Rang and spoke to the restaurant who said they would refund me the whole order - no refund to date. Unacceptable service, never again.

Fast food pizzaria that is absolutely recommended. Best pizza I've eaten in a long time. Ready quickly, cheap and super tasty!

They were amazing- complimentary shakes as well

Delicious and Friendly delivery driver

Big up the Guildford branch amazing service and loads of vegan options!🥰🥰

Decided to try this place for the first time and was pleasantly surprised. Very nice staff and high quality pizza. I’d recommend!

Nice pizza in Guildford, smoothie also good. Have varieties choice of pizza. Staff is very nice. MUST TRY

10/10 made my night shift better, us nurses love Fireway Pizza!

Since Fireaway came to Guildford we won’t go anywhere else for pizza they do the best tastiest pizza there customer service is always spot on, and always serve with a smile, ordered anchovies tonight which they did not have so i went for chicken instead they turned up with a complimentary shake, which was so lovely of them and did not expect it, food always turns up on time and always hot! Brilliant place

Food arrived late after 1hr 45mins it was cold. Also the gluten free pizza is not worth the extra £4 it is dry and chewy.

I recently visited this shop and had an outstanding experience. The pizza was delicious, with a perfect crust and flavorful toppings. I must mention that Nahid Ahmed did a fantastic job; the service was prompt and friendly. I highly recommend this place for anyone craving a delightful pizza experience.

The pizza here is great value, it's made and cooked quickly and the staff here are a friendly bunch. Good service, would recommend.

Our new favourite place to order pizza, it's just so much better than any other pizza establishment

They gifted me a free milkshake for being a loyal customer!!! Absolutely the greatest pizzeria in England. At least that I know of… certainly in Guildford.

Brilliant service from all the staff late at night, will be back there soon!!!

Best pizza in town. Always fresh and super tasty. Very quick delivery too.

Amazing friendly staff that who know how to cook a mean pizza! The prices are great for what you get. Would highly recommend!

Horrible application, very rude drivers, would not recommend at all!!!!

Decent pizza take away I'd say and clean as well. As we all know not many places are as them.

Very good quality food, and was quick in service

Bad margharita very bad 1 leaf of basil won’t order again

Very Friendly staff and ok pizza

Very late and cold. The garlic bread was awful.

Appealing service ordered for delivery took over an hour and the staff were disingenuous to how long it would tak tried phoning to always receive line is busy never received order

I asked for a calzone, but the person behind the till insisted that I hadn’t. I’ve come here before and liked the food, but I know what I asked for and I don’t appreciate being gaslight, so this is likely the last time I’ll be eating here.

Cheap pizzas if you go from 11am to 4pm

Delivered early and excellent pizza as always.

Very late pizza cold Wedges burnt and cold Chicken warm very disappointed delivery driver blaming traffic

One of the very best pizzas 🍕 around. Freshly stretched dough upon order. Friendly and nice staff, very hygienic and clean as well.

Disgusting inedible pizza literally turned up with a whole pot of chilli flajes dumped on top. Rank .

Amazing food great service loved the experience

Food delivered 40 mins late, stone cold. Blamed traffic and “lots of other complexities” Driver proceeds to put the food on the floor to call his manager. We refused to accept it. Came back 5 minutes later to say “you can take the pizza and microwave it”. No thanks!

Always great, tried milkshake and was also great

Shame food is amazing But there service is a lot to be. Admired. I’m sure the delivery fee is to deliver it to you door ?? Not call me after getting out the bath and. Being told if I want my food he was out side my block of flat so what am I paying £3.00 delivery fee for when then don’t bring in to the flat door

Awful service avoid at all costs. Waited two hours for a pizza and they refused to do anything about it, absolutely disgusting service.

Worst gluten free pizza base ever. BBQ Pizza was completely tasteless, neither pizza was eaten. The hot food was cold and the gelato was melted. And the driver's music was so loud you could hear it down the street - must be why he confused about the time....he recorded it as being delivered early when it was actually late.

It’s the best pizza to have in Guildford. Nahid service is really amazing. Must try.

Delicious food and delivery on time.

i was late to pick up my food by 15 minutes and the driver still stayed and handed me my food, great service.

Yummy pizza and nice chicken side

I ordered a pizza on Uber eats and they didn’t deliver it they just left it as an open order till 3.30am. I went to the restaurant at 2am and they were closed! Why didn’t you cancel the order on your end or even attempt to deliver a pizza I have paid for. The man was so rude on the phone and hung up on me. Will never go in or order from there again. Disgusting customer service!!!

Great choice of toppings, tasted great.

The food was delicious, delivered quickly. Very friendly.

Great pizza and starters. So much better than Domino’s

The pizzas were pretty good, but nothing incredible, got the lunchtime deal which was good value at £6.

Nice pizza, and the chicken strips with the hot sauce and fresh jalapeños was really good! Will be recommending

Fireaway Pizza an amazing place to hangout, even at 3 am in the night sometimes a really fun place to chill relax and enjoy mush visit a really great spot as well, Animesh their head chef was absolutely brilliant and provided us with delicious pizza, highly recommended

Solid pizza option! Plus go through their website the prices are far better.

Good pizzas good atmosphere and service great overall

Food was average shame there's not more choice in terms of toppings and I could find a create your own for the calzone

Staff not helpful at all. Very poor customer service.

Good quality pizza and good meal deal, delivered in a timely manner. Food was still warm as well, which is more than you can say for most places in Guildford

Top quality pizza. Our go to pizza place every time. Good delivery times and nice staff. 9.5/10

Great pizza and speedy delivery

Very tasty and fresh. Delivered very quickly

Amazing pizza and the wings are to DIE for. Prices are beautiful especially in todays age you simply cannot beat it in any aspect. Love this place!!!

Great pizza, ordered many times.

Awesome Pizzas!! Highly recommended!!

This is a must visit place as all things starting from pizza, sides and drink everything was fantastic at a very reasonable price.

Food is really good, best pizza in Guildford. Yet to be impressed by the service however

Easily my go-to for pizza. Very quick service and very tasty!

Another great meal, highly reccomend to try. The Calzone is my favorite

Pizza tasted good but food was super late