Based on 378 opinions finded in 2 websites
Based on 378 opinions finded in 2 websites
Nº 310 in 664 in Harrow
Nº 22 of 48 Other cuisines in Harrow
Opinions
A fantastic place to party! Great vibes/music!! A decent food menu and amazing cocktails. We were invited our friends celebrating 50th birthday and it was amazing. Deffo recommend it.
Nacer Beldjoud . 2025-01-31
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Hosted a milestone birthday here on Saturday and had an awesome time and great experience! From planning and organising the event to the actual night, it was very smooth. The staff were pleasant and attentive, the owner was very accommodating and the DJ_nassb was on fire 🔥! Kept the crowd on the dance floor the whole night and made sure we all had a good time. A very memorable night.
Bhavna Halai . 2025-01-29
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Indra was brilliant as always Thank u for making me feel special on my birthday and booking my party next week Great food drink service and MUSIC
Galaxy gal Ac13 . 2025-01-25
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Went here for new years. We were never told until seeing an Instagram post a couple days before that there was a minimum spend of £60pp on top of paying £30pp for NYs. This meant we were ordering loads of unwanted food to try and ensure we spent our money, when realistically we didn't need all of it but we weren't drinking alcohol that much either . On top of that, we were incorrectly charged on the night, of which was sorted but not the point. Should never have happened. The girl serving us all night as well seemed quite deflective anytime we tried asking any questions and just responded with 'I just work here' which wasn't very helpful, and also - yes you do work here, hence us asking you the questions. The atmosphere was ok, we were at the back and the employees kept opening the back doors which meant it kept getting freezing. Overall, felt ripped off and would not go back. Especially to celebrate NYs.
Melissa Stephan . 2025-01-23
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A note to say thank you to Joseph and the chef for looking after us on Friday. We talked about the new menu and he asked the chef to send out some food to taste and topped our glasses up! Lovely kind man. Thank you!
Likes to dine! . 2025-01-23
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Was OK as I wasn't there long enough to see the atmosphere.
Ruby X . 2025-01-19
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They serve halal food but it's not stated on the menu. Be warned if it rains outside the second you walk-in the ground is slippery. The place is actually really nice. Went there on Wednesday evening and left around 9 the main dining area is really nice. But very quiet, I think the shisha is more popular which is at the back. The food is really lackluster, sounds great on paper, looks good on the plate but it's your typical shisha lounge food. Service was good though and the staff are very friendly.
Mohammed Jahed Ahmed . 2025-01-05
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Nice local lounge, plays good music. Prices are ok for a hot drink - not for meals - prices are extortionate (Central LDN prices) (hence 4 and not 5 stars given). Place was empty when we got there, and still more than half empty when we left. Perhaps to do with pricing, Management should think about it. Could be a great place otherwise.
Sam E. . 2025-01-04
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Ok drinks with family. Friendly staff, nice atmosphere. Been to better places for cocktails for the price but had a nice time. Stayed away from the front as in the past the front has been too loud to talk in.
Joanna J . 2024-12-30
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Great music, really good cocktails
S B . 2024-12-29
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Cocktails were very nice and service was fast
Jayden Rose . 2024-12-29
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So cool would reccomend to a friend love cocktails and can actually hear in here because the musics not that loud
blah blah . 2024-12-28
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very friendly and lovely staff, drinks are lovely with quick service
laila shakeel . 2024-12-28
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Fun 18th birthday drinks. Burna Boy cocktail was good
Stevie J . 2024-12-28
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Sat in the garden room which is gorgeous. Wonderful waitress who recommended some fantastic cocktails. Tried a shisha for the first time, which was awesome! Recommend to all. :)
Nat Carnshak . 2024-12-28
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Place is fantastic.lovely atmosphere.. .Indra and Khaleed are very friendly, helpful and attentive.. I will highly recommend for a lovely evening.
amar reddy . 2024-12-28
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Great service, authentic food and friendly atmosphere, especially Indra, Garima and Khaleed are very friendly and attentive !
Suresh . 2024-12-28
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Amazing bar, Khalid provided outstanding service and was top chap
Jonny Napier . 2024-12-28
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The service and attentives was brilliant. As a chef at a star du Michelin restaurant attention is key and Indra our server was of our quality. Absolutely recommend!!
Ricky Lal . 2024-12-27
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Great experience and nice aroma
Washy . 2024-12-23
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Indra very good waitress tip man needs a pay rise
HD Security . 2024-12-20
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Wanted to say that I had a fabulous time at the Salsa night on the 5th December. The dancing led by teacher Ione was fun and wonderful the Dj and male dancer added to an evening full of energy fun and great atmosphere, A really enjoyable evening, looking forward to more salsa nights like this.
Sharon Salmon . 2024-12-16
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Indra served us very well…. Thanks a lot…. Great service
Chintan Shah . 2024-12-14
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Incredible food, incredible vibe, incredible music and great for Christmas party! Joseph was great to deal with throughout! Thanks so much!
Navigator47490776276 . 2024-12-13
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Incredible food, incredible vibe, incredible music and great for Christmas party! Joseph was great to deal with throughout! Thanks so much!
Angelina Blackman . 2024-12-12
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We were served by Khalid, and we recieved exceptional service. Thank you for making it a great evening.
Chandni Patel . 2024-12-08
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Khalid and Jasmin were amazing. Great service. Thank you.
Rina Rathod . 2024-12-08
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Loved it our waiter Indra was amazing.
Gabs SJ . 2024-12-06
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Indra was so tentative and polite - lovely experience
Bhama Rudi . 2024-12-06
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Was celebrating 60th birthday .. staff very friendly and made it a very special experience
Vanita Lad . 2024-12-01
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Indra was fabulous tonight. We had a lovely time, thank you. Food was delicious.
Kika Bedborough . 2024-11-30
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Great food and drinks in a pleasant atmosphere
Steve Russell . 2024-11-23
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Love this place Great atmosphere Indra was the perfect host Will defo visit again
Tom McCarthy . 2024-11-23
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If I could leave zero stars I would. **Review:** Very disappointing experience with the door staff on Saturday evening. We were refused entry with the excuse that the venue was fully booked for a private event. However, it was obvious this was a lie as we saw others being allowed in right after us. The behaviour was unprofessional and left us feeling unfairly treated/ racist. This kind of dishonesty is unacceptable and reflects poorly on the venue to saying no to customers for no reason. And was dressed to formal. The restaurant wasn’t busy at all as we could see it from the window.
Rahul Patel . 2024-11-18
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I am absolutely thrilled with the exceptional service provided by Team Fire and Ice for my best friend's birthday celebration. A huge thank you to the entire team for creating such a spectacular event for Monika. The food was delightful, the staff were incredibly attentive, and the ambiance was perfect. We are so grateful for their dedication to making the evening unforgettable, and for the special attention they gave to our children. I highly recommend them for their outstanding efforts and attention to detail. Thank you, Team Fire and Ice!
Reeta Hosein . 2024-11-17
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The staff are very nice especially the lady she was sweet. Nice cocktails.The issue is the pricing! It’s possibly the most expensive place around harrow. We are talking central London prices! The food is nice enough but it’s not a Michelin starred restaurant! Nearly £16 for 3 blobs of hummus served with some bits of toast and a few bits of carrot! Mental! The price point was mind boggling. The place has potential and I’m sure it’s buzzing at the weekend but please have a reality check with prices. The veggie options for food were also more expensive?!
Fifi C . 2024-11-15
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Best place to go in Hatch End, don’t waste time elsewhere 💪 The waitress Jasmine is great
Dan Quick . 2024-11-15
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Cane for birthday party and the staff were very attentive and friendly, and the food and drinks were fantastic!
Jake Wakelin . 2024-11-13
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Great food and great atmosphere, will be sure to visit for the shisha lounge next time
Big Man . 2024-11-13
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My server was great and the food and drinks were lovely came on my 18th birthday and the birthday shots were a great addition to my celebration 10/10
bonkus wonkus . 2024-11-13
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This was my second time to Fire and Ice. My first experience was not a good one, but as it was a close friends birthday party, i wanted to be there for her special night. I found the service to be very slow and the food/ drinks, very expensive (Central London prices). The quality of the food was below par. Starters were basic and very small for sharing. My main dish (cordon bleu), consisted of two pieces of overcooked, rubbery tough chicken wrapped in ham and cheese...far from being true to its name. It also stated that it came with a side salad....ermm 🙄 it was more like a few sprigs of leaves and 2 cherry tomatoes at a price of £18...very deceitful!. The music at the venue was too loud to have a proper conversation, we were constantly having to shout to be heard. Management needs to have the music on low from 7pm-9pm whilst dining and then turned up after 9pm when people are on the dancefloor. Overall i ended up paying over £60 for minute starter portions, chewy overcooked dry chicken with a few sprigs of garnish and 3 cocktails. The music and atmosphere were good and we had a great time dancing to some tunes, but I'm sorry to say, this has to be the very last time I ever eat here.
Shelly P . 2024-11-04
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Great food, atmosphere and music. The service was impeccable. Very helpful with orders and suggestions. We went for dinner and ended up ordering all the items on starters menu for four of us. The Boneless chicken was tasty - could have been a larger size and less salad 😆a range of cocktail list🍸 of drinks and passion fruit martinis weren’t on the menu but was able to be made for us and were delicious. The music was amazing which got us dancing for a Friday night workout! Brilliant and Great night out, thanks. 😀
Pritti Mandalia . 2024-10-27
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Great atmosphere, delicious taste, highly recommended
O Jack . 2024-10-25
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Food portions are very small and price very high. Good atmosphere and music on Saturday
Jigs Morecore . 2024-10-23
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Very good food, cocktails and atmosphere!! The service was good but we went on a Tuesday
Navita Gill . 2024-10-22
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Management awful not warm not welcoming at all not accomadating
Paz . 2024-10-20
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I had an awesome time at Fire & Ice last Saturday! The atmosphere was buzzing, and the staff treated us like friends. The food was absolutely delicious—especially the lamb chops—and the cocktails? Just wow! I loved the DJ music; it really added to the fun vibe. We even enjoyed some shisha, which was a nice touch for our night out. I also noticed they do private hire for events, which is great if you’re looking to celebrate something special! Overall, the service was quick and friendly, and I can’t wait to come back for more!
Anthony J . 2024-10-15
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A great venue, with lovely, attentive staff. Joseph and the team are brilliant and I have no hesitation in recommending it as a fantastic place to host an event.
Michael Smith . 2024-10-14
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Really friendly, and quick service
Katelyn Elder . 2024-10-09
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Tried this place as looked a bit different. The nachos and the salsa were amazing. Would have them all over again! The mussels and steak along with chips and mac n cheese also great. So all round amazing. Even had pina coladas and other cocktails too.
H Isa . 2024-10-07
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Food was amazing. Can recommend the nachos, and mussels. Even the fries were incredible. Great atmosphere and good tunes. Will be back!
Chris Isaacson . 2024-10-06
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Lovely looking restaurant/ bar / shisha. Staff are really friendly. Food is delicious and the atmosphere is amazing. Love going there for a few drinks and shisha.
Kamran Qureshi . 2024-09-07
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Had to knock off a point for atmosphere as we went on a Sunday so it was a little quiet but otherwise thought this was a great place for a summer’s evening. The red mullet was as good as anything you’d eat in a Central London restaurant and cooked perfectly. Perhaps portion sizes could be a little bigger but I guess this place is primarily a bar with good food and not marketing itself as a restaurant. We stuck to wine so missed out on sampling the cocktails but would like to come back to try from the exciting looking list! Service was spot on-attentive without being intrusive. Thanks for a great meal!
Purnima Jay . 2024-07-29
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jasmin was very sweet and respectful. and friendly
Amir Shayan . 2024-07-28
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Jasmine, Amira and Julia were so lovely! Really made me feel welcome and set the mood for the evening. The food was great and fulfilling and I really liked the outdoor seating area where you can do shisha! Highly recommend
Kyla Wilson . 2024-07-23
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I had an amazing experience at Fire & Ice Bar Shisha and Restaurant! From the moment I arrived, I was impressed by the vibrant and welcoming atmosphere. The decor is modern and stylish, creating a perfect ambiance for a night out with friends or a relaxed evening. The menu offers a fantastic variety of dishes, blending flavors from different cuisines to create a unique dining experience. Everything I tried was delicious, well-prepared, and beautifully presented. The drinks menu is equally impressive, featuring a great selection of cocktails, wines, and spirits. One of the highlights was the shisha experience. The staff were knowledgeable and helped us choose the perfect flavor combination. The shisha itself was smooth and enjoyable, adding a fun and relaxing element to our evening. The service was top-notch. The staff were attentive, friendly, and always ready to assist with any requests. They made sure we were comfortable and had everything we needed throughout our visit. Overall, Fire & Ice Bar Shisha and Restaurant exceeded my expectations in every way. It's the perfect spot for great food, drinks, and a top-tier shisha experience. I'll definitely be returning and highly recommend it to anyone looking for a memorable night out.
Roshan (FussyMan) . 2024-07-15
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Always great service. Yasmin is always on point. Highly recommend
Mital Patel . 2024-07-10
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Lovely place. Great staff and solid shisha lounge in the back (open).
Sumeet Bhatia . 2024-07-07
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Jasmine was such a lovely host and took care of our table form the start to finish! Much appreciated!
Brioh Isla . 2024-07-06
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try the nachos and add chicken! best nachos i’ve had in the around the world!
AnnMarie DaSilva . 2024-07-05
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Jasmine served us with as smile a usual and is always very attentive.
Caroline Hart . 2024-06-15
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This visit was for drinks and shisha. Drinks were great and the shisha (on this occasion) was average. Normally really good. Our waitress Jasmin was great, she checked on our table multiple times to make sure we had everything we needed.
Krishna Patel . 2024-06-11
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Got there late ,however I'm glad I found it all different foods from around the world all in one price
Jason Cain . 2024-06-08
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Jasmine was amazing ! The food was delicious .. had a lovely time .
Jyoti Suri . 2024-06-08
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Terrible customer service, terrible Music, ugly people, a very corny place to an Corny people, looks like an cheap Strip Club .
Red Clouds . 2024-06-06
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loved my girls night out yesterday the romanian Dj was a bonus for us as a romanian group loved the vibe and energy of the place cocktails divine and service very prompt and effective
Alexandra Avram . 2024-04-06
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Great location, decent selection of drinks and foods
Mayhul . 2024-03-22
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Thanks to Jasmine for being an awesome host to our small party of 4! Brilliant music and atmosphere!
Sunny Sahajpal . 2024-02-18
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Jasmine was epic !! And best host !!
Harry Patel . 2024-02-17
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DJ Krash was amazing! Was jamming to the tunes all night long!
sheena sonecha . 2024-02-17
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Jazz was a lovely server! really great service and very friendly
Ellz Stewart . 2024-02-16
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Food and service from Jasmin was excellent.
Bhaveen Anand . 2024-02-16
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Nice atmosphere, great service and choice of drinks and food
Robert . 2024-01-15
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It’s not that great place not worth it cocktails are I can’t taste alcohol very watery and they put too much ice
Aiynkaran Rajavel . 2024-01-10
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Amazing 🤩 , The service was excellent and Joseph really cared for us to have a good time 🥳🥳🥳
Yuliya Mihaylova . 2024-01-02
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Ordered on Ubereats under account name RAY K yesterday. Awful Food. No Garlic in either dish ! Bread was soggy stodgy and probably cooked in Microwave. Pesto sauce was leaking in bag. Spoke to restaurant manager who tried to blame the chef/uber driver and Uber system. Was looking for any excuse under the sun. Buck obviously didn't stop with him. Suggest restaurant order Penne Arrabiata from other restaurants in area and lear. Big mistake ordering from this place ! Whilst you are Lebanese owned, and offer an Italian dish, you don't expect Falafel to arrive with melted cheese on it ? AVOID AVOID AVOID ! If you want to show your goodwill, arrange remaining refund through Uber who at least refunded for the Garlic Bread !!
ARKAY3001 . 2024-01-02
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Every visit I make to F&I always consists of impeccable customer service, a smile and friendly service by JASMINE. A wonderful member of staff that always makes my time here an enjoyable experience.
Romisha Patel . 2023-12-31
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Ordered on Ubereats under account name RAY K yesterday. Awful Food. No Garlic in either dish ! Bread was soggy stodgy and probably cooked in Microwave. Pesto sauce was leaking in bag. Spoke to restaurant manager who tried to blame the chef/uber driver and Uber system. Was looking for any excuse under the sun. Buck obviously didn't stop with him. Suggest restaurant order Penne Arrabiata from other restaurants in area and lear. Big mistake ordering from this place ! Whilst you are Lebanese owned, and offer an Italian dish, you don't expect Falafel to arrive with melted cheese on it ? AVOID AVOID AVOID ! If you want to show your goodwill, arrange remaining refund through Uber who at least refunded for the Garlic Bread !!
Jason Cook . 2023-12-17
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Average overall. Lacked better atmosphere. Staff friendly but slow at serving and clearing the tables. A bit cold inside, could be warmer. Food was ok, cold for my taste. Good Music but too loud too early. Pricey also
Patrícia Andrade . 2023-12-09
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Great Venue, Defiantly Recommend this Place.
Gaurav Patel . 2023-11-29
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Great atmosphere very designer looking. They did a great little mini fish
Charlene S . 2023-11-28
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Great service. Great food. Great music. Will definitely be back.
Kam Dhaliwal . 2023-11-26
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Fantastic time here yesterday for my birthday. All the staff were phenomenal and so welcoming. The drinks were fantastic and great atmosphere, really made my birthday thank you.
Dana Kennedy . 2023-11-11
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Jasmine was our waitress, she was welcoming and accommodating. Recommend Fire and Ice for an evening drinks night.
Tanisha V . 2023-11-04
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Pleasantly surprised with the attentive staff at this venue, in particular Jasmine who served me. The music was on point with some old school bangers being played by DJKrash.
Diep Maru . 2023-10-29
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Great venue for drinks and food, with friendly staff.
Asvin Hirani . 2023-10-28
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Shifa is awesome! She’s super attentive.
Yvonne A . 2023-10-07
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Just had a quick drink here before going for a meal. We went early evening but can imagine the atmosphere to be good later on. The drinks were really good that we all ordered.
Rit X . 2023-10-01
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food, shisha, drinks all very good Would recommend on a cheeky midweek meet with some friends.
morgan grout . 2023-09-20
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You were fabulous Jasmin! I’m coming from US, California best service!!!!!!!
M Ranat . 2023-09-09
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I have visited multiple times and have been satisfied each time.
Mani Ramasamy . 2023-08-20
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Great outdoor area at the back. Good music
Anjlee Gudka . 2023-08-15
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I came with my family, staff no friendly & expensive. Waitress has attitude and bald guy was staring too much.
Joynal Uddin . 2023-08-03
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Good selection of spirits. Friends enjoyed the shisha. Quite for for Thursday evening. Overall pleasant experience
Suggy Nava . 2023-08-03
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Rude staff, wouldn’t recommend. Had waitresses flirting with customers and felt like we were neglected. Expensive too for Pinner, I could go to somewhere in Central London for these prices.
Beatrice Puri . 2023-07-30
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was nice little cosy lounge for get-together
Krita Dalal . 2023-07-14
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Had a great night! Staff were amazing! Did not eat on my visit but will definitely be coming back to eat and have more drinks!!
Roopal Patel . 2023-07-10
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Shared a pleasant evening with friends at this restaurant/Shisha bar...
Anita Pires . 2023-07-07
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Lovely place . Food and service is amazing !
dzessika toropova . 2023-06-26
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Horrifying plece . It take me 30 second get in and out. No for families
T. DORUK . 2023-06-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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