Based on 334 opinions finded in 2 websites
Based on 334 opinions finded in 2 websites
Nº 313 in 664 in Harrow
Nº 22 of 48 Other cuisines in Harrow
Opinions
Lovely looking restaurant/ bar / shisha. Staff are really friendly. Food is delicious and the atmosphere is amazing. Love going there for a few drinks and shisha.
Kamran Qureshi . 2024-09-07
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Had to knock off a point for atmosphere as we went on a Sunday so it was a little quiet but otherwise thought this was a great place for a summer’s evening. The red mullet was as good as anything you’d eat in a Central London restaurant and cooked perfectly. Perhaps portion sizes could be a little bigger but I guess this place is primarily a bar with good food and not marketing itself as a restaurant. We stuck to wine so missed out on sampling the cocktails but would like to come back to try from the exciting looking list! Service was spot on-attentive without being intrusive. Thanks for a great meal!
Purnima Jay . 2024-07-29
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jasmin was very sweet and respectful. and friendly
Amir Shayan . 2024-07-28
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Jasmine, Amira and Julia were so lovely! Really made me feel welcome and set the mood for the evening. The food was great and fulfilling and I really liked the outdoor seating area where you can do shisha! Highly recommend
Kyla Wilson . 2024-07-23
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I had an amazing experience at Fire & Ice Bar Shisha and Restaurant! From the moment I arrived, I was impressed by the vibrant and welcoming atmosphere. The decor is modern and stylish, creating a perfect ambiance for a night out with friends or a relaxed evening. The menu offers a fantastic variety of dishes, blending flavors from different cuisines to create a unique dining experience. Everything I tried was delicious, well-prepared, and beautifully presented. The drinks menu is equally impressive, featuring a great selection of cocktails, wines, and spirits. One of the highlights was the shisha experience. The staff were knowledgeable and helped us choose the perfect flavor combination. The shisha itself was smooth and enjoyable, adding a fun and relaxing element to our evening. The service was top-notch. The staff were attentive, friendly, and always ready to assist with any requests. They made sure we were comfortable and had everything we needed throughout our visit. Overall, Fire & Ice Bar Shisha and Restaurant exceeded my expectations in every way. It's the perfect spot for great food, drinks, and a top-tier shisha experience. I'll definitely be returning and highly recommend it to anyone looking for a memorable night out.
Roshan (FussyMan) . 2024-07-15
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Always great service. Yasmin is always on point. Highly recommend
Mital Patel . 2024-07-10
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Lovely place. Great staff and solid shisha lounge in the back (open).
Sumeet Bhatia . 2024-07-07
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Jasmine was such a lovely host and took care of our table form the start to finish! Much appreciated!
Brioh Isla . 2024-07-06
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try the nachos and add chicken! best nachos i’ve had in the around the world!
AnnMarie DaSilva . 2024-07-05
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Jasmine served us with as smile a usual and is always very attentive.
Caroline Hart . 2024-06-15
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This visit was for drinks and shisha. Drinks were great and the shisha (on this occasion) was average. Normally really good. Our waitress Jasmin was great, she checked on our table multiple times to make sure we had everything we needed.
Krishna Patel . 2024-06-11
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Got there late ,however I'm glad I found it all different foods from around the world all in one price
Jason Cain . 2024-06-08
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Jasmine was amazing ! The food was delicious .. had a lovely time .
Jyoti Suri . 2024-06-08
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Terrible customer service, terrible Music, ugly people, a very corny place to an Corny people, looks like an cheap Strip Club .
Red Clouds . 2024-06-06
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loved my girls night out yesterday the romanian Dj was a bonus for us as a romanian group loved the vibe and energy of the place cocktails divine and service very prompt and effective
Alexandra Avram . 2024-04-06
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Great location, decent selection of drinks and foods
Mayhul . 2024-03-22
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Thanks to Jasmine for being an awesome host to our small party of 4! Brilliant music and atmosphere!
Sunny Sahajpal . 2024-02-18
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DJ Krash was amazing! Was jamming to the tunes all night long!
sheena sonecha . 2024-02-17
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Jasmine was epic !! And best host !!
Harry Patel . 2024-02-17
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Food and service from Jasmin was excellent.
Bhaveen Anand . 2024-02-16
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Jazz was a lovely server! really great service and very friendly
Ellz Stewart . 2024-02-16
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Nice atmosphere, great service and choice of drinks and food
Robert . 2024-01-15
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It’s not that great place not worth it cocktails are I can’t taste alcohol very watery and they put too much ice
Aiynkaran Rajavel . 2024-01-10
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Amazing 🤩 , The service was excellent and Joseph really cared for us to have a good time 🥳🥳🥳
Yuliya Mihaylova . 2024-01-02
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Ordered on Ubereats under account name RAY K yesterday. Awful Food. No Garlic in either dish ! Bread was soggy stodgy and probably cooked in Microwave. Pesto sauce was leaking in bag. Spoke to restaurant manager who tried to blame the chef/uber driver and Uber system. Was looking for any excuse under the sun. Buck obviously didn't stop with him. Suggest restaurant order Penne Arrabiata from other restaurants in area and lear. Big mistake ordering from this place ! Whilst you are Lebanese owned, and offer an Italian dish, you don't expect Falafel to arrive with melted cheese on it ? AVOID AVOID AVOID ! If you want to show your goodwill, arrange remaining refund through Uber who at least refunded for the Garlic Bread !!
ARKAY3001 . 2024-01-02
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Every visit I make to F&I always consists of impeccable customer service, a smile and friendly service by JASMINE. A wonderful member of staff that always makes my time here an enjoyable experience.
Romisha Patel . 2023-12-31
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Ordered on Ubereats under account name RAY K yesterday. Awful Food. No Garlic in either dish ! Bread was soggy stodgy and probably cooked in Microwave. Pesto sauce was leaking in bag. Spoke to restaurant manager who tried to blame the chef/uber driver and Uber system. Was looking for any excuse under the sun. Buck obviously didn't stop with him. Suggest restaurant order Penne Arrabiata from other restaurants in area and lear. Big mistake ordering from this place ! Whilst you are Lebanese owned, and offer an Italian dish, you don't expect Falafel to arrive with melted cheese on it ? AVOID AVOID AVOID ! If you want to show your goodwill, arrange remaining refund through Uber who at least refunded for the Garlic Bread !!
Jason Cook . 2023-12-17
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Average overall. Lacked better atmosphere. Staff friendly but slow at serving and clearing the tables. A bit cold inside, could be warmer. Food was ok, cold for my taste. Good Music but too loud too early. Pricey also
Patrícia Andrade . 2023-12-09
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Great Venue, Defiantly Recommend this Place.
Gaurav Patel . 2023-11-29
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Great atmosphere very designer looking. They did a great little mini fish
Charlene S . 2023-11-28
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Great service. Great food. Great music. Will definitely be back.
Kam Dhaliwal . 2023-11-26
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Fantastic time here yesterday for my birthday. All the staff were phenomenal and so welcoming. The drinks were fantastic and great atmosphere, really made my birthday thank you.
Dana Kennedy . 2023-11-11
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Jasmine was our waitress, she was welcoming and accommodating. Recommend Fire and Ice for an evening drinks night.
Tanisha V . 2023-11-04
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Pleasantly surprised with the attentive staff at this venue, in particular Jasmine who served me. The music was on point with some old school bangers being played by DJKrash.
Diep Maru . 2023-10-29
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Great venue for drinks and food, with friendly staff.
Asvin Hirani . 2023-10-28
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Shifa is awesome! She’s super attentive.
Yvonne A . 2023-10-07
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Just had a quick drink here before going for a meal. We went early evening but can imagine the atmosphere to be good later on. The drinks were really good that we all ordered.
Rit X . 2023-10-01
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food, shisha, drinks all very good Would recommend on a cheeky midweek meet with some friends.
morgan grout . 2023-09-20
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You were fabulous Jasmin! I’m coming from US, California best service!!!!!!!
M Ranat . 2023-09-09
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I have visited multiple times and have been satisfied each time.
Mani Ramasamy . 2023-08-20
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Great outdoor area at the back. Good music
Anjlee Gudka . 2023-08-15
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Good selection of spirits. Friends enjoyed the shisha. Quite for for Thursday evening. Overall pleasant experience
Suggy Nava . 2023-08-03
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I came with my family, staff no friendly & expensive. Waitress has attitude and bald guy was staring too much.
Joynal Uddin . 2023-08-03
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Rude staff, wouldn’t recommend. Had waitresses flirting with customers and felt like we were neglected. Expensive too for Pinner, I could go to somewhere in Central London for these prices.
Beatrice Puri . 2023-07-30
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was nice little cosy lounge for get-together
Krita Dalal . 2023-07-14
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Had a great night! Staff were amazing! Did not eat on my visit but will definitely be coming back to eat and have more drinks!!
Roopal Patel . 2023-07-10
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Shared a pleasant evening with friends at this restaurant/Shisha bar...
Anita Pires . 2023-07-07
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Lovely place . Food and service is amazing !
dzessika toropova . 2023-06-26
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Horrifying plece . It take me 30 second get in and out. No for families
T. DORUK . 2023-06-26
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Fire and Ice is amazing the coolest bar in the area on point with anything similar in london but local. The staff are fantastic, the drinks are amazing, an all round fantastic experience. Was here for the 50th birthday and my guests and I had the best time. The DJ is amazing and keeps the party rocking .
ash chikhlia . 2023-06-14
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This place is very lovely, which I visited often over the pass few years. 3 staff members (Jasmine , Loka and Nev) were very welcoming however I believe Nev has left now. The food and Shisha is nice also.
Layla Hakeem . 2023-06-08
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Very nice spot, with beautiful decor when you first walk in but the ‘secret garden’ at the back was lacking in aesthetics compared to the front but still very nice. Food was great and the shisha was also good. Customer service was also on point with a big shout out to Jasmine and Luca for making us feel welcome.
Kai Kam . 2023-06-04
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Very nice bar, cocktails are amazing and service is great.
Ema Nastase . 2023-05-28
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Amazing atmosphere, great staff, well done to Jasmine who’s been the best waiter ever. So quick, so nice! Great cocktails and amazing vibes!
Ionela Ruta . 2023-05-22
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Such a nice little spot. Decor is really nice. Cocktails and food are really really good and the staff are friendly and helpful. Manager provided a free shot which is always a win in my book. Will 100% make this a regular spot 👌🏻 Thanks again guys
Leeann G . 2023-05-16
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Cool place for drinks with friends!
Geetali Khatri . 2023-05-14
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Love this place. The decor is amazing with lovely area at the back which is even better in the summer. It’s become our new local since moving to the area. Cocktails always on point, have tried them all by now. Can never fault the service. Jasmine is particularly exceptional, always service with a smile. Joseph, Alvin and the team are always so welcoming!
BP123 . 2023-04-26
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This is a nice Lounge bar with friendly staff and a DJ playing some good RnB tunes. Its a reasonable size with a front lounge/bar area and then another lounge area at the back of the building that is a shisha lounge (I am not into that, so it was a bit too smoky in there with not enough ventilation for me). Overall it was quite empty for a Friday night when I went, which is a shame for them. I would visit again and hopefully it will be more lively - it looks like it could be a good night out if there were more people/atmosphere there.
Natasha Clarke . 2023-04-23
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Very nice place. Love the decor/service/food and atmosphere. Highly recommend if you want to wind down and chill.
Tailor Made . 2023-04-10
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They sell cigars which are poorly kept outside of their tubes and expect people to pay an arm and a leg to smoke them. What is the point of a tube then? The heating in the shisha area has no temperature control meaning it feels like it’s 36 degrees in there. This is very dangerous as it dehydrates and my friend even felt sick. I had to complain for them to do something about it. There is no ventilation in that place apart from a few holes. I was smoking a cigar and I kept breathing in the smoke. It defeats the purpose as people beside me were choking on the smoke I was producing. And the service is ridiculous. You get nothing that you ask for and it’s as if the staff don’t understand english which is not the case. Instead they cannot count and they’ll hover over you like a fly to pressure you into constantly ordering things. My cigar ashtray came absolutely wet and they expected me to keep it on there without drying it. Like guys have some basic common sense. Who would pay service charge with service like that?
The Dreamteam . 2023-04-06
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Been here a few time and we have a great time and Jasmine always makes our experience great and had great drink recommendations
Stacey Alone . 2023-04-06
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Jasmine was amazing. Sorted out everything that we needed. Wish I got service like this everywhere
Hamel Soni . 2023-03-26
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First time visiting with my friend over the weekend and food recommendations was great. Back garden very cosy and service from Jasmine and Luka was excellent. Thank you
arshdeep singh . 2023-03-21
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Food was OK service and staff were good nice place good atmosphere
Susmil Patel . 2023-03-18
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Nice modern venue with a good vibe. Bar in the front with seating, Shisha lounge at the back. Prices are shocking especially cocktails which are not made very well. However the only decent venue in the area.
Chloe_foodlover . 2023-03-18
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Nice place and the food is amazing
S B . 2023-03-15
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Went for 40th bday celebration. Nice atmosphere. Cocktails were great. Super fast service on drinks! Had platter of bites.... Not the best for veggies. Baklava & mini ice creams towards the end were lovely. Music on Saturday evening was good also.... Old skool rnb. Nice night
Dee G . 2023-03-05
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Fire & Ice - Amazing Venue! We held a 40th birthday party here and everything was really professional, super service and all within a super cool venue. Joseph was really helpful from the get go helping me organise food and every aspect of the party. We had really tasty canapés the chefs prepared and cooked fresh on the night. Other plus pointed were: - The bar and waiting staff were fantastic delivering food and drinks. - Staff presented the cake to the birthday girl with DJ saying happy birthday. 🎂 - The kitchen staff cut the cake and served to everyone and also packed up leftovers for people to bring home. - The DJ was brilliant. - The venue itself is modern and exciting place to be. - Cocktails are really good. 🍹 🍸 Thanks Again. :-)
Tom Keaveney . 2023-02-19
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Pointlessly aggressive security - particularly towards female guests. Overly expensive & poorly mixed drinks. Nice shisha decor. The nibbles were bland and beige. Not so great. There are so many good places worth visiting instead
Gursharan Singh . 2023-02-19
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Found this place online & decided to book shisha to celebrate dad’s birthday. Place had a great atmosphere and good music however did not enjoy the shisha at all. We also found the service to be slow so we decided to peacefully leave & go elsewhere. When i asked the server for the bill, he refused to give it & insisted we stay longer. I kindly asked him again however still refused so i had no option but to become hostile to make him give me my bill… why should i have to beg to pay when we was ready to leave peacefully from the start? I found this to be very disrespectful & it ruined our mood. Unfortunately i will not be visiting again however the overall lounge/bar was a good.
Chirag M . 2023-02-19
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Great bar with good atmosphere and cocktails. The service is always really good, and there's never a need to go and eat somewhere else afterwards as they sell delicious food.
Del Daoud . 2023-02-06
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Fire & Ice is a great place to go, the food is good and it has a lovely shisha lounge
Neil V . 2023-02-05
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Fairly early on a Saturday evening popped in for a drink, or so we thought….. the place was empty, plenty of space at the bar, plenty of seating, I’m sure we could’ve been accommodated for twenty minutes for a quick cocktail, apparently not. The lady checked her iPad to declare ‘no, we have nothing for you’. I thought perhaps she was googling whether she was in central London, as it certainly had that vibe, what a disappointment to see a bar on a popular high street so far up itself fail to provide a warm welcome. Fire and ice cold reception, swerve it
Clare L . 2023-01-28
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Went for shisha after dinner. A nice spot. The shisha lounge is lovely, the service was excellent, and the overall vibe was good. Would recommend.
S R . 2023-01-26
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Nice vibe. Great staff and service. Food and cocktails were delish. UPDATE 11/01/23: A vastly different experience is eve. We went in for desert and a coffee (because it was lovely last time)... waffles were not fresh at all and when i asked for a coffee, i was told by the waiter 'we are not a coffee shop' ... erm, you made me a lovely soy latte when I had my babyshower with you a few months ago?! Staff were gossiping away because we asked for tap water as deserts were too sweet. Never known this place to behave this way as they have always been great. Shame.
J P . 2023-01-12
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Good place, good music but expensive
Rakesh Chauhan . 2023-01-09
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Good atmosphere, food and Shisha
Nilesh Vara . 2023-01-07
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Great service from waiting staff and manager. Makes you feel welcome. Went there to watch world cup final and had an amazing time
rajesh shah . 2022-12-20
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Great atmosphere & decor. The service was good & the cocktails were fantastic. Food tasted lovely. Well definitely be back. Thank you
Angela Gabriel . 2022-12-18
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Absolutely love this place. The staff are absolutely amazing and Nev the barman makes the best drinks, especially cocktails. Food is really good and they're always quite busy. Weekends they have Djs which is great and ideal if you're looking for a vibe. Highly recommend to anyone. Only downside is that their prices are slightly higher than what you'd expect in a local area so just be mindful, but other than that the place is amazing. Great interior deco, very spacious and they even have a shisha lounge at the back. Would definitely go back again.
Raxa . 2022-12-13
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Lovely place with amazing music and ambience. The cocktails were fab!!!!!!
shaheen chotani . 2022-12-11
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Lovely atmosphere and good music. The cocktails are reasonable in price.
Cat F. . 2022-12-09
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Very very expensive for the type of drinks you get....no different to drinks you get elsewhere at a more decent price. The front line staff at the bar and door look at you different if you are dressed casually or not for dancing night out
Hinal Shah . 2022-11-28
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Hatchend's best kept secret. Joseph the owner has an Amazing place with a hidden Shisha bar, great vision and style. Great cocktails and service to compliment his establishment. Thank you to "Eddie" for looking after me and topping me up with Madri... Can't wait to come back and see resident DJ Krash & DJ Pinkz again. Lovin the tunes and the vibe at Fire & Ice.
Edward Puno . 2022-11-19
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Two of us walked in on Sat 5.11.22 at 19:30 without an booking and were kindly given a seat at the back opposite the bar. We were informed that the table was booked for 20:00 so we would need to vacate, we were asked to vacate the table at 20:15 and stood at the rear bar until 21: 15 and no one occupied the table. Why were we asked to vacate the table when we clearly informed them we wanted to eat. We called Dojo few doors away around 20:45 asked if they could accomodate us for a few drinks and some snacks around 21:15. We were informed by Mary at Dojo who was friendly and poilte that we can pop in for a few drinks at the bar and she will do her best to get us a table. Thanks to the poor level of service provided at Fire and Ice we were able to explore Dojo.
Pravin Patel . 2022-11-07
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Love this place! Great heated outdoor seating area with big screens for the sport games. The service is always outstanding, a real good vibe.
tina hanlon . 2022-11-07
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I've been coming to this place for months and I'd booked to come again this month and the service I received was appalling. I didn't even get greeted upon entry and was instantly asked for ID by Alvin. Myself and a friend were instantly told bluntly were not allowed. We kindly asked what was the reason as we've been here many times before and were rudely told by to get out continuously. As we went out we saw a sign on the wall that said no drinks for under 21s. This hasn't been the case for the last times I have come as I am still above 18. Appalled by the whole team on that shift as I was just aggressively dismissed!
Dillion Madhoo . 2022-10-28
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Five star food, service, ambience and music. Love to come back
Sayantan Roy . 2022-10-16
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Amazimg service...beautiful venue and the pazaazz that goes into the making of th3 cocktails (flames, smoke) including the quality is like central London style!
Farah Taylor-Parmar . 2022-10-07
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tasty! Great music, friendly, inclusive, welcoming
Tamika Rivera . 2022-09-25
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Second visit here and both times its been great. The venue itself is relaxed yet buzzy, the service is great, and the cocktails are fab as is the shisha. Were were served by Jasmine who was great all evening! A lovely local venue worth a visit.
Rohini . 2022-08-30
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Amazing service, great atmosphere! I felt recharged and I achieved to relax after a stressful week! Reminded me of the sea side back home and I adore it! Keep up the good work!
Adria . 2022-08-29
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I wanted to let as much more people as I can about this place! I am Shisha places lover and I have tried many places in London in the past 7 years. However I can say from the bottom of my heart and Soul that this place is THE BEST place for having best food, signature cocktails, high quality spirits, shisha and chill atmosphere! I highly recommend this place for any occasions and including every Friday and Saturday night late night parties with best DJs! To proof how amazing this place is, the High quality Food, High quality Cocktails and High quality Services from the Top chief Hussein, Top Cocktail bartenders Neven, Alvin, Joseph, George, Mal… I will add some pictures too… Believe me you won’t find anything better than this place in England especially in London!!! Everyone Must try this place and you all will find your Top Favorite place ever, just like me !
Rocco . 2022-08-29
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Nice local bar, friendly service. Open late and the back is good.
lin lukha . 2022-08-28
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Simply amazing- great bar, dance floor, and if you like Shisha, they have a huge lounge in the back(heated)
Abie Savvaris . 2022-08-25
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Another memorable visit to Fire and Ice. Great vibe and music. Never fails to impress.
Rakhi Kanda . 2022-08-21
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Fantastic atmosphere and staff. Great choice of drink’s
Nita McEwan . 2022-08-21
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One of the best places with beautiful ambiance and to enjoy a wide range of drinks and tasty snacks with remarkable service
Ziad Daoud . 2022-08-09
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Great atmosphere and excellent coctails!
Xhulia Xheka . 2022-08-08
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Initially I had my reservations about Fire and Ice, as I hadn’t heard great things, but I am so glad I went…. Don’t listen to anything negative about F&I… it’s wonderful!!! The drinks were amazing and venue is beautiful. A hidden gem in Hatchend which I am excited to call my new local! Have to say, this wouldn’t have been achievable without the incredible service all round, but especially Zara, who went above and beyond. Zara took great care of our table, and provided a fantastic service with a smile. She was attentive and helpful. She is a great part of an already wonderful team, and have to say the music on a Saturday night had me on my feet all night. Thank you for a great, memorable evening! I def recommend The Pink Lady… thank you again F&I and especially Zara 😃🙏🏼👍🏼
Rupal Pattni . 2022-07-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The staff here are lovely. Very attentive and friendly when serving and paying particular attention to customers with needs. Taking their coffee over, chatting for a while. Lovely.
96 Opinions
What a disappointment compared to the previous Bru cafe in Harrow . The new one looks terrible inside. We walked straight out and went to McDonald’s.
11 Opinions
It's Sunday and I'm feeling bored. I went to Cafe Nero at Harrow on the hill and tried their pistachio iced Cafe latte plus their new Italian cream bun. It's a waste of money! Horrible taster of both items! Never again!
1106 Opinions
Visited here for 2nd year in a row with friends. We had come down for the NFL and stay near by. Came here for our first drinks of the day. Have good beers on tap. I had a pint of Asahi and 3 pints were 18 pound. The food looks amd smells amazing. Might eat there next visit to find out. Staff are happy and friendly. Would reconmend.
275 Opinions
Part of our order was a blueberry and strawberry smoothie. No other ingredients were listed on the menu board. My son and I watched the staff member make it and the main ingredient was apple juice. Like a lot of apple juice. Then a small bag of frozen blueberries and strawberries were put into the blender. We commented to each other as the smoothie was being made that it seemed like a lot of apple juice to put into a blueberry and strawberry smoothie. Sure enough, the smoothie looked and tasted like an apple slush. It was the colour of apple juice and we couldn’t taste any blueberries or strawberries. I took it back to the counter and told the girl who had made it about the issue and she went and got a woman who was apparently the manager/owner. I told her about the problem and she said, “Yes, it’s because we make it with apple juice”. Now, faced with logic like that I should have realised I would get nowhere with this woman. I said, “Yes, I know that. We watched as it was being made. But it tastes only like apple juice, nothing else”. She said again, “Yes that’s because we make it with apple juice. But we put a small bag of fruit in there”. Again, I told her, yes I know, we watched it as it was being made. She said, “That’s the way it is. You can have it or you can have your money back”. I got our money back and my son decided he would try a vanilla milkshake. It wasn’t very good either. Artificial vanilla and very sweet and syrupy. Avoid. Horrible slushes, I mean smoothies. Horrible customer service.