Based on 3.242 opinions finded in 4 websites
Based on 3.242 opinions finded in 4 websites
Opinions
Came here for lunch. Came to the place quite a few times few years back and it was v good. Today, we wanted to leave after 5mins of being there. There were only few tables on the front (all in one area). The service was just embarrassing, non attentive and staff was staying behind bar.l, not making themselves visible. We had to get up twice to go to bar to get their attention. When at our table, they looked unhappy and rude. Also, the vegetable in our place (we both got same main course) was extremely salty and mentioned to waiter when they cleaned table, food was left on place and they said absolutely nothing. We decided not to pay the discretionary service charge that was included in the bill. We told the manager to exclude the service charge as service was not good and he just said ‘ok’ as if saying whatever. Did not ask why we were unhappy or say sorry. He just didnt care! Shame foe this restaurant to fall under hands of these people. Disgusting place with disgusting staff. They feel entitled to service charge that is included in bill, and give a crap service. We’d be embarrassed to come to this place ever again.
Arj229 . 2024-09-30
MORE AT TripAdvisor
First visit and it was just average. The food was ok but not worth what you pay. The restaurant is nice and clean. I don’t think we would revisit. The servers were very polite and efficient.
SonnyFamily123 . 2024-09-22
MORE AT TripAdvisor
Second time coming here with my girlfriend and it really is an amazing place. There's a reason why it's been there for years. Amazing owners, quick service beautiful food and lovely atmosphere. And they kindly found us a table without booking. It's the best Italian restaurant in the South East by far. Highly recommend.
Schmee Schmx . 2024-09-09
MORE AT Google
It was busy for a Tuesday evening, but personally I found the food and service disappointing
Ian Skins . 2024-09-09
MORE AT Google
What can I say! Great food, reminds me of the quality and taste of Italy.
julie Hill . 2024-09-04
MORE AT Google
Last went to Ferraris some years ago when it was no more than average. Decided to book a table for four people on a Saturday night. This time, had a really goodnight. The food was excellent and the staff were really attentive. However, despite the food being very nice, I fail to see how it justifies the prices charged. £30 for a relatively small but very tasty 'main' is well over the top. To drink, we only had one bottle of wine and 6 beers. Together, with the food the bill came to £325.00. I fully appreciate costs have risen across board but that is ridiculous.
Stephen T . 2024-08-26
MORE AT TripAdvisor
Food great, atmosphere vibrant manager very on it. Great place.
Barbara Monger . 2024-08-21
MORE AT Google
We had been looking forward to going here for a while now. We were very excited but left feeling disappointed. Tho the food was nice we just weren't wowed by anything. My Ravioli all’aragosta was very clearly not filled with just lobster meat which was disappointing. Sadly we won't be returning which is as this is nice to us.
Ross Churchill . 2024-07-08
MORE AT Google
As my title states this wasn’t my first time to this restaurant this year. This restaurant is fairly local for one of our group hence the return. The food was ok, the service however could have been better. We felt rushed and interrupted in quite a brash manner by the waiter for no good reason, we didn’t feel welcome and will choose somewhere else for our next girls night out.
Caroline LP . 2024-07-07
MORE AT TripAdvisor
Great food, service was excellent and staff were very friendly. We had a lovely meal.
Siân Sanger-Jones . 2024-06-26
MORE AT Google
Excellent restaurant in every way. Highly recommended.
Tony Lay . 2024-06-19
MORE AT Google
Haven't been for a long time but still excellent food & staff
Ron Giles . 2024-06-15
MORE AT Google
Dining as a couple we both had Sunday lunch. The food was fine except for the roast lamb which was very undercooked, un-chewable and very bloody. The serving staff were inattentive even though the restaurant was about a third full and one staff member was reprimanding another. Staff weren’t friendly, even when we tried to have a bit of banter with waiter it fell flat. It was a relief to leave.
BowArrowBlues . 2024-06-10
MORE AT TripAdvisor
Food is lovely and possibly the best restaurant in bexley but the actual restaurant is a little tired and could do with some updating. Also the price is expensive (especially the 15% service charge) but again the food is lovely.
Michael Malekos . 2024-05-30
MORE AT Google
Food was very average. Calamari was incredibly tough and chewy. The noise level was ridiculous, so loud with everyone having to talk louder to be heard which just made you talk louder, a vicious circle.
Jo Stacey . 2024-05-06
MORE AT Google
I visit in April 2023, normally the steaks are top notch. However, this time round it looks and tasted like the cleaner had cooked it in the microwave. I suspect they’ve changed their supplier and/or staff and it’s massively gone down hill. I was meant to have a Medium Well Fillet and I got some grim Well Done Sirloin that had been butterflied to hide the grimness.
prussell85 . 2024-05-04
MORE AT TripAdvisor
I had the mixed seafood chorizo risotto with salmon and it was delicious. Great service, great atmosphere. It's just a good local restaurant, step above some of the others.
Brendan Ruban . 2024-04-20
MORE AT Google
Excellent food was top notch staff very friendly will definitely return
Donna Ward . 2024-04-19
MORE AT Google
Was recommended for steak. Didn’t disappoint. Tasty dishes - steak, lasagna, pizza. Friendly service. Had a reservation as they get a bit busy.
TravelBrianCO . 2024-04-18
MORE AT TripAdvisor
Great food, friendly atmosphere and brilliant with young kids
Ian Dunthorne . 2024-03-31
MORE AT Google
Food and atmosphere great. Will go back again. Felt rushed though. Main course turned up literally as our starters were being cleared. But very friendly.
Scott Kocurek . 2024-03-29
MORE AT Google
Great service and excellent food! - Visited on the 16/03/2024
Ashley Bennett . 2024-03-17
MORE AT Google
Lovely meal and fantastic service! Will return for sure!!
DeniseP . 2024-03-17
MORE AT OpenTable
Had a celebratory meal here recently and it was great! Service was really good and the food and wine were delicious :-) Would really recommend the mushroom risotto!
Nicola C . 2024-03-14
MORE AT Google
Would definitely return food here is extremely tasty and great quality, staff very attentive and helpful.
Eric Shuttleworth . 2024-03-12
MORE AT Google
Excellent food, service, atmosphere as always. Bit pricier than our last visit but very good so will let you off! 😊
SarahB . 2024-03-09
MORE AT OpenTable
An early dinner with friends was very pleasant. Courteous friendly staff and delicious food
Pepd . 2024-03-05
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Very good set menu. Friendly service. Good atmosphere.
DebraL . 2024-03-02
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A lovely restaurant with experienced professional and friendly staff. As a vegan I can find meals to suit me and kitchen is happy to adapt a few. Only one dessert that can be modified but otherwise a great lunch with friends. Thank you
Louise . 2024-02-27
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As always, our dining experience was superb at Ferraris. Feel a bit mean giving a 4 for the food, just that 2 of us felt the chef was a bit over generous with the salt! Would definitely recommend.
HMKent . 2024-02-23
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Grateful for your good service and welcoming place
CHRISW . 2024-02-23
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The food when it arrived was excellent, but the portions were quite small and prices have definitely increased since my last visit, probably a year ago. Service started off well, but there were long waits between courses, especially for the dessert menu & once ordered there was a long wait for the food.
MarieD . 2024-02-21
MORE AT OpenTable
Lovely meal, prompt service, pleasant staff would book again
Stanley . 2024-02-21
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My friend and I had the set menu. We both had great food and our waiter was lovely.
AlisonR . 2024-02-20
MORE AT OpenTable
We were very late for our booking but did keep the restaurant in the picture. They were extremely accommodating and didn’t then rush us at all, top service and excellent food
. 2024-02-20
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I like eating here. It's relaxed and comfortable in pleasant surroundings. Staff are helpful and efficient. The food is good and excellent value.
Lovelunch . 2024-02-20
MORE AT OpenTable
Really lovely evening with my wife, Daughter and her boy-friend. Service excellent, food superb and really tasty and sat in the corner near the window which was lovely. A great night out 🌟🌟
IanB . 2024-02-19
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We have been coming here for years and the food and service are always great.
KarenR . 2024-02-19
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Very enjoyable lunch. The food was good and well presented. The service was efficient, polite and friendly. Well done and thank you
Ellisdoubleh . 2024-02-18
MORE AT OpenTable
Beautiful food. Service excellent. Environment relaxing and spacious.
LesleyW . 2024-02-18
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Service was terrible!! We arrived 10 mins late, and our table wasn't ready...got rushed throughout the evening. Rushed to order rushed to drink and get out. It is expensive for what it is. It doesn't have a great atmosphere. We had a nice time as friends (3x couples) but that was it. I wouldn't return in a hurry!
Kiran Ubhi . 2024-02-17
MORE AT Google
Lunch excellent service food and drinks. Furniture looking a little tired
Foodiefam . 2024-02-16
MORE AT OpenTable
Very tasty food, great atmosphere, friendly staff and good location as we live nearby. Will definitely be back soon! Thank you.
KarolinaM . 2024-02-16
MORE AT OpenTable
Ate late in the evening which was fine Restaurant was and looked to of been very busy some big tables . Squid was a little over done and Sea food Ravioli needed a bit more sauce with it ,for my liking . Staff were friendly and Polite ,Restaurant is clean .I have eaten here before on a large table and had a better all round experience.lots of choice on menu
Pablo . 2024-02-16
MORE AT OpenTable
4 of us ate here on a Monday night. The service was faultless, there is a pleasant atmosphere and the food was spot on. There is a service charge but we were still really happy with the price. Will definitely eat here again.
Paul Rands . 2024-02-12
MORE AT Google
Had the set menu which was perfect for 3 courses and for me more than enough to eat.
Alan Flowerday . 2024-02-12
MORE AT Google
4 of us ate here. The food, service and atmosphere is great. Would highly recommend.
POTTA . 2024-02-12
MORE AT OpenTable
Fabulous restaurant. Have been here 3 times now. Never disappointed
Tj77 . 2024-02-10
MORE AT OpenTable
Brilliant food and service. Highly recommend. Loved the starters
GeorgeP . 2024-02-09
MORE AT OpenTable
Not happy with Wine Asked for House wine and was given savainoun blanc South African and very expensive,
CNobs . 2024-02-08
MORE AT OpenTable
This is a very decent Italian restaurant in the heart of Bexley Village. The welcome is warm as is the service. There is a main A La Carte menu and a special 2/3 course offer. Nice choice of wines by the glass. Overall, I would definitely go back and recommend
Deportivo . 2024-02-07
MORE AT OpenTable
Lovely restaurant good food and service will certainly be back.
MargaretH . 2024-02-04
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Excellent food and service. Will visit again. Thank you.
MarkT . 2024-02-04
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We were at the back of the restaurant where it's too hot & stuffy. The service was ok but a bit slapdash and we had to call out for more drinks and cutlery. Didn't feel like they were very friendly. I won't go back in a hurry.
jackie smyth . 2024-01-30
MORE AT Google
very good service very friendly lovely lunch menu good value for money
jacquic . 2024-01-29
MORE AT OpenTable
Really impressed haven’t been here for 10 plus years and the service and food were excellent
Clare . 2024-01-29
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Cold pasta was served... Really disappointing and won't be returning
ViktorijaK . 2024-01-27
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We enjoyed a most delicious lunch. The food was well presented and a joy to eat. The chef knows how to make a good sauce! The ambience is buzzy but relaxed and the staff delightful, providing a well timed service for all courses. The lunch menu is also extremely good value at £16.95 for three courses - in fact we wondered how they do it! We will definitely return soon.
KarenD . 2024-01-25
MORE AT OpenTable
Was so impressed by the food & service, a lovely place to go eat. Its been about 15 years since I wad last there I definitely will be back!
MarilynB . 2024-01-20
MORE AT OpenTable
Great selection of food, we went for the 3 course lunch & we all enjoyed what we chose. The waiters were attentive and helpful. The only disappointment was the ladies rest room, it had a big hole in the ceiling, was very cold and in need of some TLC. Other than that I would highly recommend this restaurant, great value for money too 😊
DeniseD . 2024-01-20
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The set menu here is always good value. Service was excellent and it was nice and warm!!
SueC . 2024-01-19
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Very good menu, plenty of choice. Chose 3 course set menu. Food as described & was cooked as expected. Staff very professional & attentive.
CaroleW . 2024-01-16
MORE AT OpenTable
We have used Ferraris before and never had any issues. I took my girlfriend for her birthday on Monday 15th Jan, booked early 18.30and wasnt really sure what to expect on a cold midweek night in January but when we arrived the restaurant was already busy and just got busier. we had a great night the Food,service ambience and atmosphere were all really good. looking forward to our next visit.
PaulW . 2024-01-15
MORE AT OpenTable
Had a really good meal at Ferraris last night, service was great and the food quality was outstanding. Many thanks.
GregS . 2024-01-12
MORE AT OpenTable
Great restaurant, excellent service and great food, I would definitely recommend this restaurant. I have only visited this restaurant once and I aim to return.
Ian . 2024-01-10
MORE AT Google
Had lunch for the first time on Saturday and the food was so good I had dinner on the Sunday. Absolutely delicious authentic Italian food and lovely cocktails. Will be coming regularly!
Roma Dass . 2024-01-08
MORE AT Google
The food was fantastic especially the starters of prawns..... Service was a little rushed albeit a small point...
MarkO . 2024-01-05
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I dined at Ferrari's on Christmas Day with my family and unfortunately, I must say that it was an experience I won't be repeating. While the restaurant appeared busy, it was evident that they were understaffed. Our waitress seemed overwhelmed, and to our dismay, we even overheard the manager raising their voice at her, which was highly unprofessional and uncomfortable for everyone present. The experience began on a sour note when my girlfriend ordered the Chicken Goujons for starters. To our disappointment, they arrived cold and rock hard, prompting us to send them back immediately. It appeared that they had been far from fresh; in fact, they seemed as though they had been frozen for an extended period before being prepared. Moving on to the main courses, they were passable but failed to impress. At best, they were average, which was quite disheartening considering the price we paid. In fact, for the amount we spent, we could have easily dined at a high-end restaurant in Chelsea, where we would have received better quality food at a more reasonable price. While I understand that Christmas Day dining often comes with a premium, the cost of £95.00 per head, coupled with a £20.00 deposit per person in advance, set our expectations exceptionally high in terms of quality. To sum it up, the experience felt like a total rip-off. I had anticipated much more from Ferrari's, but it seemed that they couldn't handle the holiday rush, and as a result, the quality of the food suffered greatly. In conclusion, while the restaurant showed promise with its initial bustling atmosphere, the lack of staff and the subpar food quality left me deeply disappointed. Dining out on a special occasion like Christmas should be a memorable and delightful experience, but unfortunately, this was not the case at Ferrari's. On a positive note, the brownie was nice :)
Dean Johnson . 2023-12-31
MORE AT Google
Great food fantastic friendly staff allowed us to take our time
Donna . 2023-12-30
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We usually do lunch which is great but we went on a Friday evening and it was very busy. Some people would like the buzzing atmosphere but for us it was quite rushed. The food as usual, was superb . I forgot service charge was included so a big tip was given . But that's ok , Ferraris is a favourite of ours
SueB . 2023-12-29
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Absolutely fantastic meal! Ferrari’s food is of an excellent standard I cannot recommend it high enough. Staff are amazing; friendly, professional and seem to know what you want without you even asking. Always a lively atmosphere. It’s a real pleasure to dine there.
JoannaC . 2023-12-29
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Food is excellent but the service let's it down. Feels very rushed
ScottW . 2023-12-28
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Love this place! My favourite local Italian, great food, great service
Maria Finch . 2023-12-28
MORE AT Google
Good food, especially considering we went close to Xmas and there were 10 of us. All came out at the same time and nice and hot
jan smith . 2023-12-27
MORE AT Google
We went to Ferrari's at Bexley Village on Christmas Day.e went to Ferrari's at Bexley Village on Christmas Day.We love Ferrari's in Bexley Village & try to go as often as we can; usually with friends. This past year has been incredibly stressful so, we thought it would be a lovely treat....to go there on Christmas Day. The Menu looked lovely, so we booked & took our Son & his girlfriend with us. We were really looking forward to it! We arrived around 10 mins' early for our booking at 4 pm. Ferrari's is extremely popular & it was heaving. We had to wait, with others, for a few minutes to be seated but that wasn't a problem for us. The staff appeared really stressed...I actually felt very sorry for our Waitress, when I noticed that her 'Manager' (?) appeared to 'Have a go' at her, which I didn't think was fair; since it was easy to see she was working as fast as she could to prepare the tables!! We were soon seated & when she came over to us, I told her not too worry; I felt so sorry for her. Well, basically it all went a bit downhill from there. When our Starter's arrived initially, they looked okay; 3 of us began eating but it wasn't long before we had to call a waiter because our son's girlfriend's... Chicken Goujons were incredibly crispy, hard & also cold; she couldn't even cut them so they were sent back. Then the Mains arrived... & for such a special Christmas Day menu, nothing appeared to be 'special'... The presentation was seemingly, poor & certainly not up to their usual standard. I'd chosen the Herb Crusted Lamb Rump with Gratin Potatoes... but when it arrived well, it honestly, looked like 'Road Kill'!! I actually enjoy Lamb Rump Steak very much & from the description, I assumed it would be the same or very similar but in fact, it wasn't pleasant...I actually had 2 big, thick chunks of lamb, which were extremely hard to slice & it was far pinker than I'd expected or normally ate & actually it had very little flavour to it. The Gratin Potatoes were almost flavourless & not a patch on my own. Our desserts were just acceptable but honestly, for a Christmas Day Menu, which on the surface appeared absolutely amazing; the whole meal turned out to be extremely under whelming & considerably overpriced. We knew how much it would cost before we booked & accepted additional overheads etc. & for a one-off treat, we would have been perfectly, okay with it. The additional £50.54 optional service charge didn't go down well & as a result we chose not to pay the full amount, given the food was absolutely NOT to Ferrari's normally beautiful presentation, quality & taste. Not only that but we didn't want to complain too much or cause a scene because it was, after all Christmas Day! Overall, it was a disappointing experience. We felt the Management Team could have organised it much better than they had. It appeared they just wanted to cram as many people as they could & it became far too overwhelming for the staff...I can't imagine what the kitchen must have looked like!! We do appreciate it was a special day but just felt that to some degree, the wheels fell off. We will however, continue to support the restaurant &will hopefully, return again soon.....Just not on Christmas Day! x
Patricia Johnson . 2023-12-27
MORE AT Google
A lovely Boxing Day meal with my daughter, great value and delicious
DeborahT . 2023-12-26
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Great restaurant excellent food and service.
Ian . 2023-12-21
MORE AT Google
Took my family there last night and we had a fantastic evening. Great service and food and very reasonable on price.
Wayne Beckett . 2023-12-21
MORE AT Google
Had a very good Sunday lunch here
Harry . 2023-12-20
MORE AT Google
Enjoyable meal but very noisy at our table. Pork belly was delicious but veg with it pretty awful. 2 out of 3 of us had the same meal and both said it.
RichardFountain . 2023-12-19
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A very busy service due to Christmas do’s but this did not affect the food or service, both exceptional
TDDT . 2023-12-19
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Food good. Size of portions could have been bigger.
DaveF . 2023-12-18
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We were a group of four and had delicious food. Wine was reasonably priced . Good menu choices. Waitress was very attentive and polite.
Franciscaneat . 2023-12-18
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Amazing! Delicious food! Amazing service too! Will definitely recommend!
AmaA . 2023-12-17
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Food was wonderful. Service great.
Jen Eaton . 2023-12-15
MORE AT Google
The staff are friendly and helpful and the food from the festive menu was well presented and tasty. Good Vue for money too 😊
Denise De la Cruz . 2023-12-15
MORE AT Google
Staff polite and attentive, food lovely, atmosphere very warm, and nice Christmas songs playing in the background.
JaniceS . 2023-12-13
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Everything was great as usual. It is our ‘go to’ place for lunch or dinner.
RitaB . 2023-12-12
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The food and service were excellent but unfortunately there was no Christmas atmosphere at all. There were a few lights hanging I. The window but actually in the restaurant nothing. Not even a cracker even though it was the Christmas menu. Which was a shame
PatriciaS . 2023-12-12
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Really enjoyed our staff Christmas meal here yesterday, great food great service and atmosphere! Highly recommend
EvieW85 . 2023-12-12
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Lovely Xmas lunch. Busy day- service quick. Good choice on set menu perhaps be nice to inc coffee?!
Dolly64 . 2023-12-11
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Had a lovely lunch here, food & service we're very good & will go back
AngelaH . 2023-12-07
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Lovely meal. We opted for the set dinner menu, 3 courses. All delicious. Got a bit noisy in the end but that’s expected at this time of year!
ChristineD . 2023-12-06
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Excellent food and service as usual. The restaurant was buzzing with two parties in with a friendly vibe if a little noisy but we were offered a quieter table at the front of the restaurant which we accepted with complimentary pudding and coffee. Overall an enjoyable afternoon.
. 2023-12-03
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Second visit to Ferrais and will not be the last, my only complaint was it was chilly in the restaurant which made my food go cold very quickly. The food and staff were excellent, no complaints on that at all
. 2023-12-02
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Went with my family for my daughter’s birthday.we all ate from the a la carte menu. Everyone enjoyed the meals and the service was friendly
Shazza . 2023-11-30
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Love this restaurant! Lovely service, they gave me a free dessert when I was the only one who didn't order one on my table :) very kind.
Beatrice Cooper . 2023-11-28
MORE AT Google
A great place to dine, Ferraris has it all. Great food and service and a palatable choice of wines. Another memorable evening in Ferraris. Thank you.
MikeT49 . 2023-11-27
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Lovely meal, really enjoyed the food and the restaurant and staff were great
EvieW85 . 2023-11-25
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Had the 2-course set lunch - Pizza, which was definitely a good size for 1 & poached pear for dessert - which was lovely. Such good value.
KathyC . 2023-11-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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600 Opinions
We booked this restaurant three weeks in advance. We were there to celebrate two birthdays and two achievements. When we turned up, we quickly found out that our table had been given to another group that when asked are you the party of ‘X’ said yes. Apparently, it was somehow our problem! The other group wasn’t asked to leave, they told us there was nothing they could do. When we questioned the situation they told us to go to the pub and pop back later to see if a table may be available, but they couldn’t guarantee it. When we declined that idea they reluctantly offered us to be seated, but we only had 50 min before they needed the table back. It was very clear that they didn’t want to deal with the situation and they had a full restaurant, they were getting paid regardless, so they didn’t care and just wanted us to leave. Luckily the Greek restaurant next door took pity on us when we explained the situation and made room for us on a busy Saturday night! In this economy, going out is a luxury and it’s not something we do often. For us it was to celebrate and it was something we had look forward to. My advice is, if your meal means something special, book somewhere that values that!