Fayre and Square in Northampton

We stayed next door at the premier And this was connected via a corridor which was great as raining Lovey setting near the canal and obviously very popular as very busy We both had the pie and a pint great prices and full plate of lovely food Staff all very helpful and friendly and wiping tables and keeping everywhere clean Great service lively food and good value for money

The service!!! had a horrible meal and asked to speak to a manager, they was far too busy to bother themselves to come over and talk to us 😠 there simple answer was just to refund the meals, why is it that this is ment to make it better ? I would prefer to pay for a good meal and leave happy, what can you say things normally follow from the top down and when you have senior staff that can't be bothered to speak to customers what hope have you.

Went in the week, Monday to Friday lunchtime they have a 3 course seniors menu for only £7.99. The menu has choice of a couple of starters, about 4 mains and 3 desserts. Portios are smaller (and cheaper) then the main menu but what great value.

U get what you pay for but it fills a hole, service is ok some of the team are great and others barely crack a smile

Reasonable prices , good choice. Family friendly. Not the sort of place for a quiet romantic meal. Good parking lot. Hotel next door and right next to Billing Aquadrome.

Nothing special, but ok for a quick bite to eat. Very much microwave meals, but you get what you pay for. The garden is nice to sit out in in the sumer

Well we stayed at premier inn this time last year restaurant was being refurbished so had a complimentary carvery when re opened which was delicious and therefore ate there rest of week.bring forward 1year and my previous comments have come true it has not been looked after! Dirty and dust everywhere. Breakfast sausage so overcooked it was hard one end and the bubble and squeak was just mash and onions with no colour and tasted revoulting. Will not eat their again. Such a shame that a lovely friendly refurbished premier inn is let down by this restuarant

Good place to have a dinner while kids are playing in a play room our outside on a playground. And nice place to walk around the lake

Nice staff especially the young lady. She is always interacting with all children and always make sure we have everything we need as well as everyone else. She tries to give the best experience for everyone visiting wacky warehouse. Nice friendly staff. Will recommend this place for young children.

Went midweek for a quick lunch. Choose the carvery which was first class with a choice of meats and lots of veg. Very tasty and great value

Your usual microwaved food but very good wacky warehouse upstairs with tables where you can eat and drink while watching your children. Lovely staff in there too.

Highly recommend place to have a friends or work colleagues get together. Very friendly and helpful staff with very nice well presented and what’s more important delicious and beautifully served food. Pub surrounded by amazing lake views with lovely outdoor garden area great place for a family trip as well as friends get together. Wonderful and very friendly staff that made our night so special. Thank you to all the staff on shift you have been absolute stars tonight and we will definitely come back there in future !!!!!

Read poor reviews on trip advisor, but decided to have breakfast here so that we could firm our own opinions. Told on arriving that they were very busy and that the continental buffet would be replenished when they had time... I had to ask for cereal spoons as none left at the buffet. Then later, had to find my own cutlery for the hot food. It took about 45 minutes for someone to take our hot food order, but it did arrive about 15 minutes later (even if the food was not what any of us had asked for). Our food was ok, but we did hear several other people complaining, sending food back to the kitchen and even requesting a refund. Not impressed...

Billing aquadrome is a great location, the pub sits essentially in the lake. The building is one of those wonderful old buildings that the UK is blessed with. The Fayre and Square chain seem to have downsized of late which is probably the result of trying to go all fancy, they have gone back to their old business model, which is making them popular again. The parking is good and free. We enjoyed three great meals at very reasonable prices in this wonderful old pub. On the down side, the old bridge that you cross to park is worryingly rickety, the table was grubby and sticky due to not been cleaned and by the looks of the floor a baby had been flinging food everywhere, but the staff where helpful, attentive and happy to clear up, so overall a good experience

Arrived at 10.15am for a buffet breakfast, which we were informed the day before was being served until 11.30. As we walked in a member of staff came briskly towards us and asked us in an unfavourable attitude 'what do you want?' We told her we were here for the breakfast but she said it was finished and was now being put away because she had to get ready for the pub opening at 11.00am. And we don't allow dogs.' My dog is a fully qualified assistance dog, wearing his working coat and with me who needs walking aids. We turned and left. Very poor performance. Would not go back again. Attitude and discrimination!

We wanted something to eat haven't eaten here for a bit

We recently started going the The Quays at Billing Aquadrome as we have just recently purchased a holiday home there and, although it is convenient for us, quality and customer service is of the utmost importance to us. Firstly quality; the food is always hot and cooked to perfection, we have been going there since March of this year, and have never had a bad meal yet, secondly, customer service - it is obvious from the service we have always received, that Customer Service is most important to this establishment, namely one server stands out. Her name is Cas, every time we visit we always receive a warm and friendly greeting from all the staff, but Cas is exceptional, as she is always smiling, no matter how busy the restaurant, and always helpful and supportive, I am disabled and have problems walking, Cas is always there to help me to my table and is always keen to please and make sure we have a lovely evening. I would recommend this restaurant to any one, as it is one of the best examples of Customer Service I have seen in a very long time. Well done Cas, and to all who serve at Fayre and Square Billing Aquadrome - Mr and Mrs Galvin - 2/9/17

Terrible service for a Tuesday afternoon, not busy at all staff acted so unproductive they frankly look bored!

We came here after a really long day out. Beautiful views of the canal and a buzzing family atmosphere.

We go to Fayre and square as we live on the marina.. but yesterday Tuesday was the most awful meal ever... I had deep fried prawns... well they were the smallest prawns I've seen .. they were shrimps...and over cooked as the coating was hard...and the presentation was a bit of iceberg on a plate with the shrimp thrown on ... it's gone down hill the staff look like they can't be bothered.. except caz. Jenny and hilary... that place needs a cook that knows what they are doing... and a cleaner... we have offered to do it.. so in future it's the mill...the food a lot better in there..

Visited the pub as we were staying at the Premier Inn next door, the place seemed quite busy so took this as a good sign. Staff were overall friendly enough but didn't understand why they closed a large section off at such a peak time.

We visited this restaurant whilst staying at Billing Aquadrome. The service was great, food was nice, pretty cheap. Our food came quite quickly even though they were very busy with people from The balloon festival.

Large family oriented pub adjacent to Billing Aquadrome. Mains were quick and hot. Massive queue for puddings only 2 people working behind bar took 20 minutes to order. No real ale on any of 5 pumps. Sat outside not enough staff to clear tables. It is what it is. Deck overlooking marina!

visited both pubs at the lake, one outside billing entrance was ok, cheap food deals but you get what you pay for. the other pub was rubbish dont waste your time. items missing off orders, food was awful. onion rings was missing so they bring out 2 cooked onion rings. orders were messed up. what a joke of a place

My family and I had come to Billing aquadrome to have a mooch about at caravans/lodges and decided to eat here for lunch as it was close by and as previously experience of Fayre and Square they tend to be reasonably priced.

Visited at a very busy time when they appeared to be short staffed. Was told the wait for food was 1 hour. Turned out to be 40 mins. The place is a little rough and ready. The food however was very good and very reasonably priced.

There is a nice fenced-in play area so you can let your children run about freely. The food is inexpensive, but nothing to write home about. Burgers can only be served well-done, so just expect that it's something like a fast food burger. Although the restaurant is low-budget, the staff were unexpectedly pleasant. To be honest, I probably wouldn't go again since my children are older and now capable of sitting through a meal.

I always like to be honest, but this was so bad I could not believe that the kitchen staff took any pride in their work. The restaurant overlooks a canal basin which could be a very pleasant place to eat. This was not. The restaurant needs redecoration. Tables and menus both really grubby. Food was lacking in taste and very tepid. We should have walked out, but after a long drive, just wanted a meal and to get some sleep. We will not be coming back.

The staff were friendly and there was a soft play area for children to play in. The tables were nice and big and the place itself was lovely.

Took my daughter and granddaughter here as they had been before. The kids play area was a little tatty but good value at £2:25/he with free squash and being a Friday was fairly quiet and no time limits.

A huge barn of a place that's tired, dirty and unloved. It's got a great location but it's just an old naff pub that sells rubbish cheap, deep fried, pub food to the chavs. The brewery owners should hang their heads in shame. Spend some money on celebrating this potentially great spot. You are short changing both yourselves and your customers. Shame on you.

Came here from a day out with family for Sunday lunch. Service was slow but otherwise all ok. There is inside place where your little one can play while you wait. Food was ok. Perfect for budget.

Very basic bad service poor food not the best experience I've had. Rundown restaurant, hard work dealing with staff that just don't care!

We visited because we were staying at the premier. The microwaved pie was massive but horrid because it had been microwaved, not impresssed, seems to have noisy grouops of men.

I am surprised by some of the poor reviews. I visited earlier this week and found the staff very friendly , and the food well cooked, well presented , served with a smile and a clear willingness to make the meal enjoyable. Yes , it's part of a chain , and these often fall into a lesser category on reviews , but I ate here with other colleagues , and we were well happy. Last orders are at 10pm, and even eating this late was no bother to the staff who took good care of us. It also has a lovey setting, with a view over the lake and the house-boats moored there. A very relaxing setting if you need to unwind after a rushed day .

We stayed at the Premier Inn ajooining with a covered walkway to the pub. We eat breakfast with adeal from the inn but also returned for dinner on both nights of our stay. Lots of good value for money deals.

Cheap and not so cheerful, food is always awful, I have had burgers with the meat cut in half and placed into the bun, when I took the burger out the 2 halves did not match up which made me dreadfully thing I was eating a recycled burger. wont eat from there again.

Should not really complain as you should know it is not going to be amazing but it was just kinda poor.

Just come home from this cold inviting pub. We ordered our food at the bar from a very accommodating member of staff. Things went wrong from the moment the food arrived. The girl was in such a hurry that she did not ask if we needed any further condiments. IE Mustard. Not enough napkins or forks. My wife went and asked a member of staff. She returned with just the mustard. We helped ourselves from an empty table to make up what we need. The only good thing about the thawed out pudding is that twenty pence from each one sold goes to Macmillan charity.

Be aware, learn from my mistake....I ordered our food at bar, the young man who served me appeared to be new but was very friendly and polite. I didn't take much notice of the amount, it seemed about right so I just swiped my card, took my receipt and returned to my table. Food arrived and was OK, young man came and checked all was well, which it was. Once home I glanced at my receipt only to discover I had been charged for a bottle of wine instead of the glass I had! The food was on offer so that's why the total seemed OK. I'm sure it was a genuine mistake but too late now I'm home to correct the error. So my advice is check your receipt before leaving!!! This oversight cost me £6

Andrew and Sophie were very accommodating to my nan who needed walking aid and special seating. My Nan enjoyed her birthday so much that she hasn't stopped talking about the fantastic help she had. She normally feels nervous in social situations but today she blemished with confidence, Sophie helped here to her car while Andrew waved her goodbye,

We went here twice whilst on holiday at billing aquadrome. The first time was a Monday at about 6pm and it was very busy however the food didn't take long to come at all and the staff were very friendly and helpful. The food was nice, hot and fresh. The children's meals were really good with a meal deal for £5 of a main meal, icecream and unlimited juice. On our second visit we all had puddings which were also really nice. Highly recommend the children's wraps (jacks wraps) my son loved this and there was plenty of it. :)

Sadly have to say that this pub was disappointing when we went for breakfast last weekend. They didn't have enough staff to clear tables, take orders, serve food and stock the breakfast buffet so we waited ages and ate very little. Please sort out staffing as the pub is in a good venue and we'd like to visit again sometime.

stayed at the premier inn with my partner, ordered food and service was quick with a smile, however my partner took a bite out of his "beef" burger and spat it out it was vile I wouldn't even feed it to my dog, took 15 minuets for someone to come to our table after asking 2 waitresses to be told there is nothing wrong with their burgers! The smile turned into a snotty manager who had no customer service skills and was quick to offer us our money back!

Called in as passing by. Ordered 4meals. Daughter had burnt chicken with wrong (chilli) sauce chewy side order of mac cheese and cold chips. Sons fries were cold burger ok. Our steaks were chewy cold chips and peppercorn sauce like water.

The state of the carpet is shocking. It looked like there was a food fight. Additionally the mixed grill that used to be very good there, this time wasn't as nice. The portion was smaller and the chicken was dry.

Friendly staff excellent value good food. Clean and pleasant interior. Lovely setting by the water. Mix grill excellent but a bit short on chips some times. Can be very busy at expected times like Sunday lunch check so book in advance if you can. They do some very good voucher deals - download their AP and collect a loyalty card to get even bigger money off. Thoroughly recommended.

At last somewhere to keep children happy and service you don't have to wait hours for.