Favorite Chicken & Ribs Rayleigh in Rochford

I've had Favourite Chicken & Ribs from other venues all over London and it was great. This Rayleigh one, is honestly the worst takeaway I've ever had. The food arrived barely warm. The poppa chicken is SCRAPS of chicken. The chicken burger wad WAFER thin and dryer than a cracker. The gravy has zero flavour and was slimy in texture. Would not recommend, will not order again.

I chose to buy from this shop because the chicken is cooked to perfection and the customer service is very good. I noticed how very hygienic the favorite chicken & ribs takeaway is and how the staff are very careful with how they prepare the food!

We order from Favourite directly, it’s always a quick delivery, food is always hot and always tasty, it’s the place we use the most.

The lovliest people. Great quality food.

Perfect food every time, never any items missing, and always delivered in less than 20mins. Always order directly from them - UberEats wanted an extra £6!

Chicken burgers was so dry must have been cooked about 2 weeks ago waste of money best thing was the cold drink

Fantastic food and quick service.

Thanks for the good tasting chicken!

Good service good hot and tasty

Thank you favourite chicken for being open late on a Friday and thank you to the staff that work late, you are doing god's work. In maybe 2 minutes I got my food hot and it was tasty and great value. But yeah once again kudos to the staff man

The kindest and friendliest staff. The food is always good and time scales are always met.

This place is one of the cleanest takeaways I’ve visited. Friendly staff and good service. The chicken is good too crisp and not greasy at all. Much better than KFC now in my opinion.

Very nice food and good service thank you see you again

Just perfect the chicken. Much better than another well known brand.

Ordered viva Uber eats for delivery at my hotel. Food was standard but not poor. Delivery was quick and food was piping warm.

Amazing chicken taste !! Yummy and portions so big , if you planning to get for 3 people better take for 2:) coleslaw with chips so yummy and smoothies heavenly delicious 🤤 I’ve had something cherry almond taste..mm thank you for my lunch ! Will definitely recommend and come back again. By the way you can park your car for £0.70p only for half an hour next to the shop, the parking calls Mill Hill car park. Very convenient location , has access to shops and bank.

Nice food. Service good but quiet but comfortable seating.recommend

After a bad day in work and a nightmare drive home I thought it would be nice to get a takeaway, I chose favourite chicken in Rayleigh, they gave me a delivery time and I thought great, I can have a shower, get cleaned up, ready for my delivery, the food was 35 mins late, if you have ever had cold soggy chops and cold greasy chicken it's not nice, o wish I'd have cancelled the order, and cooked myself beans on toast, would be quicker hotter and tastier, I strongly do not recommend favourite chicken, dominos pizza is cheaper and better value, anywhere other than the cold , greasy mess I got tonight

Awful, food came all chips missing, rib missing. Also would have been nice to get beans with the portion of bean juice. Never again. Waste of money

Absolutely disgraceful!!! Had no issue with the 1 1/2 hr wait however with a £50 order half was missing, when I called was told they can't deliver tonight then hung up. Spent another 5 minutes trying to get back through only to argue due to lack of drivers. Finally received the rest 20 minutes later, utterly shocking customer service, will not be using again.

Wasn't open at 2am, left the Spread Eagle before 1am & the place was already shut, no lights on. Very disappointed

They really are my favourite chicken! Always quick and attentive to my orders, and are always friendly. The chicken and burgers are delicious and always made fresh. We order from you on the regular, many thanks!

Missing items, grubby food and rude female staff member! Will be avoiding from now on

Friendly service good food. I like it

It was the best chicken I've ever had and very quick delivery apple pie was delicious

The food was good and filled a spot. Did not have to wait to long for my order

This one is much better than the one in Westcliff.

Fast Food done as it should be...

The best chicken shop I've ever ate in

Love the gravy and chips the best

Chips were inedible, chicken was tiny and i thought we would get more than a quarter of a leaf of lettuce in the bun. The wings were okay. Wont order from here again.

Ordered through uber eats and was missing parts of our order even though it was written on the bag. Phoned the restaurant who wouldn't send the whole order again meaning most of our food was cold by the time we ate. Waste of time and money.

Great fast food/takeaway to go to, halal chicken so large variety to choose from

Ordered meal deal for two people no sides Contacted store but too busy to send Asked for an alternative ie: a desert as some compensation for THEIR mistake and was advised could not do that, could send the sides we had ordered and paid for but would be about an hour!!!! DONT WASTE YOUR MONEY!! VERY POOR

Brilliant food, consistently tasty!

We tried the grilled beef that came with noodles and the prawns and scallops. We ordered steamed rice side with it that was perfect.

Absolutely gutted, been a loyal customer for years but tonight I waited over 2 hours and after 2 phone calls we got our order, freezing cold inedible, won't be ordering again.

Every time I order takeaway from this place the food arrives cold, thrown together and tastes like it's been sitting out for hours under the heat lamp!! Ordered a chicken wrap and chips, the wrap was slapped together and chicken inside was cold and hard, tasted so old, with soggy lettuce! Really not nice at all. Chips were cold and soggy. Won't be ordering again.

Having ordered from here many times in the past they have forgotten to deliver either the beans or the corn and we've let it go. But this time they forgot a whole meal. When we called to advise the manager said it would be sent out with the next delivery. There was no apology, almost as if they knew it had happened. We asked if they could put in some new chips as the ones we had won't be that nice once reheated, and he refused. I think the least they could do knowing they had made a mistake would be to provide a small token, but this was refused. Our meal arrived 25 mins later. We won't be using them anymore.

ABSOLUTELY OUTSTANDING. Would rate 10 stars if I could. The chicken was so good I cried.

Beautiful chicken, beautiful ribs, love the milkshakes. Delivery always in good time. The wings are 10/10!!!

Friendly staff and prompt service

Nearly 3 hours for delivery, restaurant doesn't answer the phone, they mess up the order quite alot of the time even when they call you to check what you ordered.

Love the Ribs and Chicken reminds me when that other lot at kfc used to do years ago,but far better!!! keep clucking lads see you soon. COYS.

Great chicken shop. Friendly staff, we quiet often visit.

We’ve just started using these guys because we’ve just moved into the area. Their chicken is really nice, not fatty and hubby likes the ribs. Everything is in paper bags/card, so all recyclable. What I’m most impressed with is their customer service . Really I am - listen to this: They forgot our coleslaw On our first order which we put down to human error, they did deliver it but about 30 minutes later. No good, I’d already eaten everything else. So the second time, well I’m afraid I got annoyed. The guy who delivered it was super apologetic and said he’s going to deal with it when he gets back, so I phoned the place and - unfortunately - got a bit cross with the guy on the phone after they told me they’d send it again. I didn’t want it after I’d eaten my dinner, it sat in the fridge forgotten last time. However, about 1 minute after putting the phone down this time, our delivery guy was back standing there with coleslaw that he’d bought at the shop. Now that’s what you call customer service! Thank you

Always great food and friendly staff, not to mention some extremely tasty milkshakes

We live 3 minutes from the store so there is no excuse for our burgers to be stone cold not even slightly warm when they get to us...let alone stone cold before they have even been put together in the shop... most telling sign that they was cold before even leaving the shop is that the cheese wasnt even slighty melted...still full square slices like rubber!!!!

Ordered on website ,waited almost 2hrs,called them was told order cancelled,Manager rude and unhelpful,no apology,won't order again. Needs a course in customer services,could have rang to say no deliveries ..AVOID !

Double Ringer Meals have saved my life on multiple occasions

Very hit and miss if im honest. Sometimes the food is good and fresh... Othertimes you can get food that you would think had been cooked yesterday.

Amazing there chicken is so good

How can people hate on this incredible service that is chicken shop!?

Always found the staff friendly and helpful. Food is amazing and always fresh. great value for money

Ok to moderate food don't order take away fully wheelchair accessible

Over cooked chicken strips with no flavour, poor fries and they forgot the coleslaw I paid for. Very poor and total rip off at £5.78!

Food is great, not as good as a chicken cottage in south London but the customer service makes up for it, would definitely recommend

Very good chicken not to gresy and really cheap for most things

Food is always fresh and the service is good

Disgusting customer service from the so called manager. Wanted to overcharge me then was extremely rude and told me to just order or cancel.......No way to run a business. Avoid at all costs.

Terrible restaurant to order from over the phone...managers that run this franchise need lessons in not being rude to the people that order a delivery as we pay their wages at the end of the day....AVOID AT ALL COST.

Great food better chicken 10x better then KFC

When you think you found the right halal chicken place, they don't fail to disappoint you. you receive exactly what you did not ask for in your order. Not only that but you receive your chicken which look awfully dry and brown that makes you think they were reheated or very old. I would rather have my exact order freshly done and pay more money rather than receive food which is not edible. Disappointing!

Have used this shop quite a few times over the years, quality of chicked often is better than the well know chain