Based on 1.607 opinions finded in 3 websites
Based on 1.607 opinions finded in 3 websites
Nº 527 in 1137 in York
Opinions
Had a great time here; the food was incredible and a great service provided by both Jess and Lottie who are so sweet and hard working.
Sian Huxtable . 2024-11-08
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Lovely friendly and helpful staff, we really appreciated the very dog friendly environment, thank you 🙏 excellent vegan food and gorgeous drinks. Very good value for money. A perfect lunchtime experience 🥂💚
Julie Bickerstaff . 2024-11-08
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Scott is a boyo top service class man
Harrison Davis . 2024-11-07
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All I can say is wow , the food here is amazing . Very happy .
Tom Dziegiel . 2024-11-06
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By far the best good I had while staying in York.
Scott Hudson . 2024-11-04
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Atmosphere was great, food was amazing also. Our server Jess was fantastic.
Ruby K . 2024-11-01
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Thank you very much Jess, Maisie and Fanni
Ella Smy . 2024-11-01
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Avoid. Was sat opposite noisey fan so could not hear and was cold. Men's toilet not working so disabled used instead and was left without paper. We had to remind the server re our starter so they bought our starter and burger togeter. Starter cold. We sent back burgers for later. We then had to wait ages for burgers after starter had finished as they forgot.......terrible service. No apology. Go to Five Guys opposite.
Phillippa Mays . 2024-10-31
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It was okay, the staff were rushed and the service wasn't the best. No checking on how our meal was, I ordered a pot of extra sauce... which I didn't get, not the end of the world but hey. It was a bit of meh experience. Sorry to say. Good if you're not bothered about atmospherics and service.
Clare Winter . 2024-10-31
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Excellent meal, friendly and efficient service.
Jo Robinson . 2024-10-30
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Service very fast, Burgers are fantastic, had the one with peanut butter and it was amazing. Went for the buffalo chicken wings to start which were very nice. Had no room for desert as the meal was very filling. Would definitely go back.
Will Taylor . 2024-10-30
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Came here for food as it looked cool from the outside, but had a bad experience with food. Asked for Hand-Cut chips with my burger but received fries and got charged extra for dips that we had to repeatedly ask for. Was told I’d get the fries replaced but after 15 minutes of waiting I just paid and left. Charged for dips we never used for chips that never came. Waitress knew and didn’t even acknowledge or mention anything to us whilst paying and leaving. Burger was a solid 4/10 too…. I’ll never be returning
Joe Lord . 2024-10-29
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Excellent staff perfect food highly recommended people try it 👍
Aaron Oxley . 2024-10-29
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Very nice food however food took 45 minutes to come.
Zoe Palin . 2024-10-28
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Great service from Emma, the food is always good. And the music was fantastic.
Chris Hewitt . 2024-10-25
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Burgers and some. American burger with hand cut chips was terrific.
Rob K . 2024-10-24
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delicious burgers. both got veggie burgers and were very happy. not exactly cheap but worth the money
Hallam de Cort . 2024-10-22
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Sara was a great waitress and the food was amazing!
Gonzalo Briones . 2024-10-22
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Average burger, nice sides. Service was okay but there was a ridiculously long wait on our food. (Over an hour)
Toby Bavin . 2024-10-21
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Good food - can cater for allergies.
Laura . 2024-10-17
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Great place to go and eat. Couodnt reccomend it enough.
Ben Dean . 2024-10-17
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Lauren was amazing… her bubbly attitude and attention to detail made our experience exceptional. Veggie burger needs more sauce… beef burger needs less sauce (maybe they should swap…) Nothing on Lozzer tho, I would come again just for her!
Luke Flower . 2024-10-16
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Amazing burgers for a good price, Becca and Jake looked after us and did a stellar job!
Peter Trustham . 2024-10-14
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A nice place for a burger... But quite expensive for a burger... I actually think that 5 guys have a better burger. Service wasn't great but at least they didn't add the "optional" service charge.
Peter Yeo . 2024-10-12
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Ellie and Maisey were amazing and got our drinks to us super quickly! Amazing service.
Lucy Wood . 2024-10-09
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We came for some drinks after my birthday dinner and Maisey and Ellie were amazing!!
Ella Hodgson . 2024-10-09
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ellie and maisey were so lovely to us annoying people
Cait . 2024-10-09
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Maisey and Ellie were great servers and so lovely and friendly (slay)
Annabelle O'Connor . 2024-10-09
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What an experience. Waitress was nice enough. Kept forgetting to bring things and our drink glasses stayed empty. Sat us by some sort of exhaust fan that kept kicking on. Was really loud. Difficult to enjoy your conversation over the noise. The chicken on my burger wasn't cooked properly it was cold in the middle. Out onions and sauce on my burger after stating I didn't want them. They did remake the burger quickly. The burgers were mediocre at best. The toilets were a complete disaster. Would definitely avoid this establishment in the future.
Burn After reading . 2024-10-07
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Without a doubt the best burger I have ever had, place was full - service was good. Only downside is that draught beer is on the menu, but only canned beer is actually served :(. Still didn’t make the experience any less good. Be back soon!
Michael Jones . 2024-10-06
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This was a great find! Great food and good service. Imaginative menu... I had the peanut butter and jelly burger... nice to say I have tried it! Would return without a doubt.
Paul B . 2024-10-05
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Becca and Lauren great service great food made us welcome deserve a pay rise great people 😀
GEORGE Birkley . 2024-10-05
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food was really nice, good quality. was just cold.
Jake . 2024-10-01
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The food looked really good according to their posters, we looked at the menu and decided then and there that was going to our lunch. The food looked exactly like it did in the posters. Service and atmosphere was great. Decently priced as well. We'll be back. 😎
Lee Roberts . 2024-10-01
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chips a little cold but 20 seconds in the microwave and fine. burgers spot on.
Tina . 2024-10-01
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Food never arrived. App says it was delivered 5 hours after the point of ordering - the food never actually arrived. I assume this is the fault of justeat but there is nowhere else to vent my frustrations. I did try to call the restaurant who said they couldn’t help me & I had to deal with justeat, who make it nearly impossible to get hold of them.
Joe . 2024-09-30
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Fabulous from fat hippo and the driver
Charles . 2024-09-30
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Excellent service from Scott We will be back
Andy Warren . 2024-09-28
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Honestly Scott was brill food was lovely and service was amazing
Ben Weir . 2024-09-24
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Best burger I've ever had. I eat alot of burgers.10/10 would recommend the Swisstony. Tunes are smashing aswell
Rich H . 2024-09-24
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Helpful, tasty and quick service
joseph mccurry . 2024-09-24
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Our lunch today was amazing. Evie & Scott were so attentive & the food is incredibly good value. Fab place all around!
Holly Fitton . 2024-09-24
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We had the best end of uni celebration in Fat Hippo York!!! Thank you so much to all the staff, but especially to Scott who was so friendly and patient with us - and we were a big group! Thank you so so so much <3
Holly Carter . 2024-09-24
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Amazing service from all members of staff. Service human Becca was very kind and highly attentive!
Jonathan Neville . 2024-09-24
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I had high hopes for this, but I have had a lot of different burgers and feel like it didn't really match up to the best burger I've ever had. That aside it was definetly not the worst. I ordered the fat hippo, dirty fries with bacon and a watermelon marg cocktail to drink. The fries were too salty me so I left most of them. The burger was ok. The meat was a bit bland. The bun was dry and a little overdone for my taste. The bacon on the burger however was delicious. The watermelon marg is a very nice cocktail. The prices mid to high for burgers. The atmosphere is ok. The tables where I sat were either conjoined or very close to each other. The staff were friendly and the service was quick. I would say I would not repeat my experience. As I said, not bad, I've just had better for less.
Laura R . 2024-09-23
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The burgers are good, and the portions are decent, but the service could be better.
anwar jarrar . 2024-09-22
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Great burgers and sauces are tasty and also allow dogs in which is great
John Burton . 2024-09-21
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Brilliant service by Scott! He was very careful about my allergy to cinnamon! He and another server I didn't catch her name were so in sync with one another they were on top of it! The whole place felt friendly! We had a great time.
Chrissy Mumford . 2024-09-20
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Lovely place with great food and a lovely relaxing atmosphere 👌
nicola rae . 2024-09-20
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Scott was friendly and attentive. Really lovely visit to York. Big thanks Fat Hippo and Scott
Mic Fox-Albach . 2024-09-20
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The food was excellent, and our waiter Scott was fantastic. He was super friendly and brought our food out really fast. The atmosphere was a little odd just because we were upstairs and it was quite empty for a Friday night. But this was made up for by incredible burgers (we ordered the PB&JJ and the buffalo chicken) and an absolute brilliant plate of frickles. I will come back here just for the frickles and the service.
Robyn Jankel . 2024-09-20
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food was cold soggy chips dry burnt cold hard burger rang the resturant and said to put a refund through just eat and told us that it's because just eats delivery times and drivers are not so good
Dave . 2024-09-20
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Really poor quality chicken. Gross!
Max Wood . 2024-09-19
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Top drawer experience at the Fat Hippo. The burgers were tremendous in size and taste. Our server was so friendly and polite,well done to all the team 👌
Andy Hoops. . 2024-09-19
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Enjoyed a great burger with the best blue ranch. Scott was a excellent server.
Tom Dodd . 2024-09-19
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Wasn’t very nice, chicken has poor quality
User . 2024-09-17
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Lovely food great service from the front of house especially scott and the lady didn't get her name sorry
Zach Blythe . 2024-09-17
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Food was super tasty and the atmosphere was bliss. Scott was super friendly and easy to chat with, made the whole experience that much better!
Jordan Gaunt . 2024-09-16
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The food here is fantastic! The staff is wonderful as well. Scott was very helpful and gave us loads of recommendations for the city! Overall wonderful experience!
Miranda .Jones . 2024-09-16
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Another fab meal at Fat Hippo. It's now my go to place for a good burger for everyone to enjoy. Booked a table and requested a quiet table, which we were given on arrival, no questions asked. Staff were great and had no problems discussing allergies. A manager has to take the table order of there's an allergy on the table, and it's great to know they take everything so seriously (as they should). Gluten free burger buns, and vegan cheese make it very easy to suit all needs. Burgers always arrive in good time and taste amazing. We'll definitely be back!
Jessica Warburton-White . 2024-09-15
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This was a really sad burger for the price it was. It wasn’t awful, but I do wish I’d gone elsewhere. They also have a very sad selection of beers. So for a happy burger and a happy beer, I’d seek your fortune elsewhere.
Eilish . 2024-09-13
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I attended the Fat hippo with mon amie on a nippy autumnal evening, looking for the satisfaction of a juicy burger. Mon amie is gluten free and vegetarian and not only did they cater to this perfectly (even calling the manager over to make sure), it was the best burger she ever had, but be aware that it is smaller than a normal burger due to being gluten free. Regardless, compliments to the chef! The Born Slippy called upon my name from the menu, and that is what I ordered. I was not disappointed. All the flavours, juiciness and tenderness entered my mouth, pirouetting across my tongue leaving me truly satisfied. My compliments to the chef again! The manager and our server Becca were fantastic and we therefore have no qualms with this place and would absolutely recommend. We had a gluten free Aoki for dessert which was also delicious. The price was roughly £20 per person which isn’t too bad in this day and age, especially when a humble portion of chips costs £5 across the road…..! Thank you Fat Hippo, hopefully we will see you again.
nevan . 2024-09-12
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Got a table straight away, staff attentive to allergy needs. The PB and J burger works so well along with hand cut chips,partners American was done to perfection. We will be going back.
Sarah Mcdowell . 2024-09-12
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Wonderful venue, lovely staff and delicious food. Will be recommending to as many of my friends as I can!
Rob Wiffen Film . 2024-09-11
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Lovely food, great vibes, some bops on the radio even got rick-rolled at one point! Was served by Scott who was charming, helpful and attentive and nothing was too much bother especially when it came to me being picky about onion rings! Credit to Fat hippo to be sure! Starter and side was delicious and definiately filled me up for the eve If you want a nice little spot for yummy burger, wings and beverages look no further!
John Oates . 2024-09-10
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Food was great! Scott served us and was a delight
Ben Lund . 2024-09-09
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Brilliant place with brilliant food, and plenty for our little one to eat. The PB +JJ never disappoints!! Thanks Scott for looking after us!
amy jackson . 2024-09-09
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Burger patty was really dry. The chicken in the buttermilk burger was dark brown and really poor piece of chicken, wasn’t able to even eat it
Levi . 2024-09-09
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Amazing food, and really fast service. Staff are all lovely especially scott who served us 😊
Jess Lund . 2024-09-09
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Really good food and staff is a recipe for success every time. Congratulations guys
Eddie Riordan . 2024-09-08
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the burger was really nice but the fries were bland, Cold and hard
Jamie . 2024-09-06
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Loved the server Scott, was super helpfull and nice, gave great recomendations
Stian Hegstad . 2024-09-06
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Amzing food, Scott was probably the best waitor ive had in England so far. Bringing English hospitality to a max
Marion Torsø . 2024-09-06
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Scott was the best server we could of asked for, friendly and great service. Food was amazing.
Ben Timperley . 2024-09-06
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Great Restaurant. Food was delicious, service was amazing and quick, staff provided suggestions and was polite. We like Fat Hippo because it has vegan and non-vegan options and the fat hippo vegan sauce is class. Would definitely recommend if you like burgers and fries.
Larissa Engelmann . 2024-09-01
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Amazing food, service very poor unfortunately no communication to us once food was kinds slammed down not one person asked of the meal was okay or if we needed anything I wanted to add to my order while I was eating but I couldn’t ask there was nobody to talk to but they spoke to other but our table the whole night which was annoying my partner got put off coming again from the lack of service but the food is great
freya snowdon . 2024-08-31
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Food was decent. Nothing special. Menu quite small. Took a while before we were asked for drinks as staff too busy stood talking around bar.
Samuel Young . 2024-08-30
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Best chicken burger I have ever had.
Theo Cowell . 2024-08-29
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Poor service. We were waiting nearly 5 mins just to be seated, being ignored by numerous members of staff during this time. It took another 10 mins before we were asked for our drinks order. Our mains took an hour to arrive. The chicken burgers lacked seasoning and just tasted of fried food and we both ended up leaving most of them. My daughters beef burger tasted OK but was nothing special. Whilst we waited for our food we were able to observe the constant wave of delivery delivers turning up for takeaway food, some being told to cancel the orders, which made us think that perhaps they are concentrating too much on the takeaway side of their business at a cost of the level of service they offer to their dining in customers. Have a read of the reviews on Trip Advisor as they seem to more accurately describe our experience, which surprisingly the reviews on here don't .. I just wish we'd read them BEFORE going 🙁.
Ben Camfield . 2024-08-28
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Top notch burgers and sides, friendly accommodating staff. Lovely view of the cathedral also!
Andrew Smitheman . 2024-08-28
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Great atmosphere, fast service, thoroughly enjoyed our burgers and excellent value. Will return!
Kip Dent . 2024-08-27
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Everything was awesome, staff were very friendly and helpful and the food was amazing! Definitely worth a visit 😁
Paddy Rigg . 2024-08-24
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Stopped here for lunch on a day trip. Looked like standard American fayre so I wasn't too excited having lived there 26 years. So I decided to switch it up a bit: - iceberg wedge and asked for blue cheese sauce instead of ranch - a side of the chicken that goes on the burgers - with a side of purple slaw. It was a good choice. The chicken was HANDS DOWN the best I’ve ever-tasted. How did they do that??? Some kind of crispy buttermilk batter with some tasty flavor I could pin down, and the chicken inside was the absolute most succulent chicken filet, falling apart with juicy tenderness almost like it was pulled pork. Astonishing!!! The iceberg wedge (an 1/8 of a tight iceberg lettuce sprinkled with blue cheese and bacon bits) one of the very few things I miss about American food was good, enough sauce but not too much. And the purple slaw—although not as purple as expected, it didn't disappoint with enough variety of content, and again just enough to pull it all together without it being too saucy. Would I eat there again? On the way back to the train station we nipped back for a takeout Hard Shake for the train a “Butter Beer” flavor and a “The Irish One” — I preferred the latter best. One for the ride home on the train. A grand day out 😊
Rich Perkin . 2024-08-23
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Lovely food and brilliant service from Jake.
NIMA . 2024-08-23
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Great service from Ewan and Poppy. I didn’t enjoy the 5 lives veggie burger and reluctantly said I wasn’t a fan (found the consistency abit tough) and Poppy was fab she sorted a different burger no problem which I really enjoyed. Nice atmosphere, big portions, amazing tater tots! It’s a yes from us 😊
Rebecca Robson . 2024-08-23
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Lillie was lovely - great service :)
Elle Pickup . 2024-08-22
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I got the little burger which was lovely, as were the fries. Classic burger +fries and perfect size. Can’t remember if it was diet coke or pepsi max but it was really nice (on draught). Would recommend and like to go back!
Madeleine Scarlett . 2024-08-21
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Great service from Poppy, Mo and Evie. Will be back again!
Ryan Daly . 2024-08-21
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Great food and great service from Evie - thank you.
Jonathan Hambling . 2024-08-20
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Best place to eat in York unreal burgers 100% would recommend
Tom Stone . 2024-08-19
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Service was poor food was disappointing. Not worth the money would certainly not visit again
venitia Billings . 2024-08-19
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The food was fantastic! I'm from America, and this might by the best burger I've had in years. They've perfected it. My wife liked her chicken, although she did mention it was a bit on the greasy side. The cheese balls were just as advertised.
Brian “Sonic Clang” Kline . 2024-08-19
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The food was absolutely out of this world and the atmosphere of this cute place is very intimate. The only problem was the wait time for the food. We waited for about 45 minutes for 2 burger meals.
Jeanelle Vivier . 2024-08-19
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Had lunch there with my wife, staff very good and they gave me the gluten free burger which was good, my wife had a regular burger that was also good, we had sides of coleslaw and fries both of which were good sized portions. My wife wanted a cup of tea but they don't do hot drinks, I had a pint of cola and the bill was under 30 pounds a good price I would say.
George Watmough . 2024-08-17
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The PB&JJ burger is insanely nice! The staff in York were so fantastic, very knowledgable and welcoming
Sarah Carlton . 2024-08-17
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Bad experience.. not because of the overall positive burger food while the fried onions and chips were bad but because of the curse of the waitresses.. in particular one snorted when asked for an explanation, treating us with extreme disdain
Manosveta72 C . 2024-08-17
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Me and my girlfriend have had a lovely evening at the fat hippo here in York with exceptional service from Becca who made our visit so perfect we will be returning as soon as we can. This has been the best meal and service I have experienced in York and honestly couldn’t recommend it enough. Special thank you to Becca and the Fat hippo team at too
Mike Lehane . 2024-08-16
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Ordered delivery from here a few weeks ago and was left sitting crying in the toilet for a week. Eating here left me feeling seriously ill and now I can’t look at a chicken burger without gagging, checked the food hygiene rating to see it was a 2 which is such a shame because the food here is generally amazing but won’t be going back until I know it won’t make me sick
A H . 2024-08-16
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Amazing Burger's, good environment,good staf
Rui Valverde . 2024-08-15
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Food was absolutely was delicious. Next time, no lopsided burger😡😡😡😡😡 Pour pookies largarrrrrrr😡😡 Overall solid😎😎
Aldrich Tan . 2024-08-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I called into the store as my voucher £5 pizza didn't work online. I was told that as they were so busy it was online orders only. It did not say this on the Internet, nor in the shop, they waited until I got to the till. He wouldnt even look at the voucher let alone do anything with it, and then had the cheek to say to me my voucher was for students only, whilst looking me up and down in front of a full room of other students (I'm a mature student doing a post grad) I explained I was a student and had my Identification. It ruined our night as we all ended up eating at different times. We never ended up getting the £5 pizza