Faros Oxford Circus in City of London, Westminster

Jarek was great! So pleasant and friendly!

Excellent staff, who speak English and Spanish, just as the tortilla restaurant says there are Spanish speaking people. Thanks to aldi and jarek..

Excellent food, friendly atmosphere and an exceptional customer service especially Mr. Jarek 👌

Very good service and food quality great.

Greatest guacamole I’ve ever tasted in my life 🥑 customer service is the best around so welcoming!

It’s delicious and the workers are really nice and helpful. Especially Leutrim he’s amazballs.

Leutrim is amazing , such a lovely guy . management is lovely as well

The staff members were extremely nice and super dedicated to the craft, and checked on us every five minutes to see if we were doing well. #stanjarek

Wouldn't recommend coming in an evening. Tacos were cold, burrito barely warm. Staff were friendly but weren't able to help with simple stuff like splitting a bill in half, or cutting a burrito in half. Food tasted ok, but not great. I expected better from tortilla as I've always seen them as a reasonable option before. (That's my reason for 2* and not 1*)

We had two bowls to go, absolutely amazing flavours and portions were big enough.

Toby and Aldara were absolutely amazing I enjoyed they’re warm and smiles and company not only did they have great service they were very informative. Overall, 5 stars across the board.

Shout out to Toby, he was really helpful and his vibe is amazing.

Great service from Aldara first time eating here and gave me good recommendations would recommend.

So delicious! Everyone from our group was really satisfied. Great service, so full recommendation for this place. Keep the good work!

Great eats and phenomenal service

They put in as much rice as possible and as little protein as possible. You feel cheated right away.

Loved our burritos, highly recommend, staff are lovely and helpful too

Highly recommended the food was amazing and the staff are so friendly 😋😋

Great food, even better service. Big up Marcel and Jarek for their amazing vibes.

Customer service is amazing. Food was tasty and filling. Prices are great for what you get and location.

Exellent place! Delicious food!! Extra friendly staff.😊

Delicious food, friendly staff.

Imagine it being my birthday and you’re meant to get a free burrito by scanning your Tortilla card on your Apple Pay. Did that on my birthday and it didn’t work when I it should have. I asked for help and all I got told was to contact Tortilla which is an absolute nightmare as they don’t make it easy or clear for themselves as a company to contact with no recognisable phone number. It ruined my day and disappointed me a lot with the shambolic customer service. This goes to show that Tortilla don’t care about there customers and won’t help with basic issues like that can clearly be resolved quickly.

Amazing burritos, very well made. Will definitely be visiting often!

Great service from both Leutrim and alba! Will be back soon

Amazing service from leutriman and alba in particular !

I use to work around from this branch and services have always been amazing! Just went today and received again amazing services- I will always come to this branch when in the area :)

This must be the best Tortilla location! I was greeted with a massive smile and some lovely chatter when I came in. All the food containers were shiny and clean, the fillings looked fresh and the burrito was lovingly wrapped. They checked up on me during the meal and it was an overall lovely experience. Cannot fault the staff at all, they’ve created a lovely sanctuary away from the business of Oxford Circus.

So good very nice staff Leutrim was very nice and sweet and so was his colleague Aldi.

Tucked behind Oxford Circus, Tortilla is a hidden gem for a quick and satisfying lunch. I recently tried their naked burrito, which allows you to customize your meal by choosing your style of rice, beans, meat, and salad. The options were plentiful, and everything tasted fresh and flavorful. While you can add extra toppings for an additional cost, the large bowl I had was already quite filling and reasonably priced at £9. It's a perfect spot if you're looking for a convenient and tasty Mexican meal in the heart of London. Definitely worth a visit!

Food was amazing, place was kept really clean and service was fast with friendly staff.

Leutrim best customer service ever received, well approached to us provided us with a great service much appreciated leutrim👍👍👍

Lautrim was absolutely amazing! Customer service, experience and kindness was out of this world. He is truly a gem to Tortilla and is someone I would love to have at a business of mine! Be sure to look after him and he’s the best I’ve seen ever.

All round good quality food and service

Happy to find a great Italian restaurant in the heart of Oxford Circus area, the service was very friendly and attentive, food just amazing, I’ll definitely be back! Thank to all the team :)

I’ve started coming here more often, the food was high quality, love the decor, but I was more happy with dani and aldera. They were so so kind, I hope to see them both the next time I visit. Thanks for your kindness Dani & Aldera!!!

Lovely waiters. One of the best prawn and squid linguines I’ve ever had. Nice atmosphere and music. Good dessert. Will come back again.

It’s such a cute cozy restaurant with a great atmosphere. The food was just delicious (i had the parmaham burrata pizza and the tiramisu) . The staff was excellent. And my friend accidentally spilled her tiramisu cocktail off the tabel and she got a new one for free. Which was also really good in flavour. Just overall the best restaurant i’ve been to in London.

I really recommend this place! Food was amazing, the pizza dough was the best I ever had and it was so hot with yummy cheese and pepperoni. My partner had their beef ragu and it was also incredibly tasty and hot. Very nice cocktails, and the little chocolate dessert divine. The service was top-notch, everyone sang happy birthday, and there was a sweet note on the table to congratulate me. Thank you a thousand times to Jasur our smiley waiter, so fun and kind. The blonde hostess was also fantastic. Well done to this restaurant, we will surwly be back in or next time in london!

This has been an awesome stop on our day of touring. The food is delicious and authentic friendliness of Ash and Jarek who helped us made it even better. Great experience all around!

I visited here with a friend yesterday evening for the first time. We initially booked to sit outside however it was cold and we were kindly seated inside as requested quite quickly. Our waiter was “Natalia” and she was amazing, very caring and made my birthday special. She remembered my name throughout the evening and always checked in to make sure we were okay. All the staff that evening were lovely and helpful. I had such a good experience in the restaurant and it was a very nice atmosphere, also the food and drinks were very good. Thank you Natalia again and I will be back next time!

I had Tortilla for first time and the service was excellent Aldara made me feel welcome and give me the best advise his colleagues also Ash was kind and the food tasty !!

Very good taste, similar to Chipotle

Store meant to close at 10pm but the staff just decide to close at 9pm because they felt like leaving early for a Friday. Sent us to another location. Change the store hours on google and stop wasting peoples time

Best staff ever. I went there today around 3pm and was greeted with a warm smile and banter that put me in a good mood immediately. All the gentlemen working here are absolute class. Cool, professional and helpful. The food is great too.

Great service by leutrim and jarek. Very attentive and kind with great food !!

Leutrim and Aldabra are absolutely helpful and friendly.I will raccomended this place.

Leutrim is an amazing guy ..super service Friendly and helpful for everything Aldara is friendly and helpful

Was served by Leutrim, great guy and food was great

Leutrim was amazing and friendly. Made the food perfect Excellent customer service

Aldara and Dalton excellent in their service, dynamism and delicious food

Birthday surprise delivered and extra great team thank you sooo much guys

Everything was delicious and people were super friendly. Love it! Super recommend.

Great food, and amazing customer service by Toby!

Ash was so hospitable and welcoming. He made my son's 15th birthday extra special. Great service and attention to detail. Thank you Ash!

The two gentleman that served me at the till today at 6:15pm were very nice and polite - food was very nice

Amazing hospitality particularly from assistant manager Ash. He made my sons 15th birthday celebration a success. Thank you so much Ash!

amazing food, service is always amazing and staff so friendly

Food was room temperature at best, and they had mixed up parts of the burritos so neither were actually what we ordered.

Great place, service is fantastic, Toby served us.

Definitely the best tortilla in lodnon, such lovely staff and atmosphere

Great value for money. Aldara, the person serving us was amazing 🤩 10 out of 10. In fact , all of them were. Friendly, helpful, just what you need for a simple, but healthy, lunch after a shopping session in Oxford Street. I’ve recommended to my friends: a huge plate of fresh food with a cold Pacifico beer for under £15, sitting in the terrace of a prime location (behind Oxford Street) difficult to find this days! I intend to visit often. Thank you!

had the best server!!! all i remember is that his friends call him lulu but he was VERY SWEET. and accommodating to our needs - thank you

The staff offer amazing customer service, they are very friendly and welcoming I will definitely be coming back especially Leutrim and Tony and Ash they made my experience at Tortilla today very great Thank you guys so much

Ash and Leitrim had Amazing customer service, instructing us how to order, (it was our first time). We cleaned our food off quicker than anything, the food here is honestly such good value for money, it filled us off for the whole night, amazing quality amazing food, WOULD DEFINITELY RECOMMEND!!!!

Had great experience eating tacos and Ash was superb.

Very good food, So delicious and left me feeling very happy! Leutrim served us and was very kind

Amazing food very fresh and lovely staff

Staff was very friendly and helpful, food was very delicious. Thank you,

The experience at Tortilla was not good unfortunately. I have placed an order online in the morning to collect my food during lunch. Transaction was made on my credit card and order was placed successfully. I received an email confirmation. The staff (a lady) couldn’t find my order when i was at the store even though i showed my order confirmation. I asked her if there’s anything could be done as I had already paid and was in a rush to go back for a meeting. She asked me nothing could be done, and i had to cancel the order myself to get my money back. I checked my order and there was no such option of cancelling my order. I told her and she ignored me. I left Tortilla with no food. I tried to contact the ordering platform -OrderPay to get my money back but they shooed me away by saying it’s tortilla i should get in touch with. I have sent a form to tortilla and still waiting for their reply. Don’t recommend the online ordering service when you’re in a rush. Very disappointed by how there was no protocol on how to handle system glitch that everyone in the communication chain just try to pass this incident to another person to handle.

The best burrito I’ve ever ate. 😍

The burritos are so good but the service is even better, thank you for everything Aldara.

Ash and jarik were amazing , fun and helpful

Friendly helpful staff and cheap good food!

Decent food for lunch, helpful staff and halal options available

Amazing experience, will definitely come back soon, especially Aldara was always very attentive with us!

Aldara was very kind us and helpful, will come back again!

I was served by a young gentleman Toby and the service i was provided was exceptional. So efficient and compassionate and helpful. Amazing Salad bowl that perfectly hit the spot on my lunch break. Will be coming back and hope he is there to serve me again! 10/10

I came in and got a lovely meal! Jarek and Ash couldn’t have been kinder. I’m used to coming to tortilla but their service truly made the difference. Thanks to you both if you happen to read this.

Jarek was so lovely and friendly. Customer service is above and beyond. A real asset to the company. Great music and tasty food :)

Absolutely loved our experience here! The staff specifically, Ash was incredibly welcoming, providing exceptional service. The food was delicious, with each dish bursting with authentic flavours. Can't wait to come back for more!

3 of us for lunch. I booked weeks in advance. A warm welcome from the charming lady handling the bookings. Waiting staff efficient and friendly. Menu good. Drink choices are good. Food quality and flavours are excellent. Priced as you would expect for the area of London. Decor and ambience are very good. Will definitely visit again

Lively, fun restaurant. We received a very warm welcome from the charming hostess. All the staff were extremely friendly and warm including our waiter Francesco. Our food was delicious. My husband had mushroom pappardelle and I had seafood linguine. We were so impressed we thought we would try the tiramisu. It was authentic but a bit small.

Amazing staff, amazing service, amazing food. Ash and yareck Were very polite, productive, professional.

jarek and ash served us. amazing experience

Jarek and Ash are too blokes, my favourite Tortilla in London!

We were fortunate to get a table in this lovely restaurant, arriving at 6.30 pm. It quickly filled up and is obviously a very popular place. Staff clearly get along well with each other, and that makes for a friendly ambiance. Lovely food (mains: pizza burrata + pizza quattro staggioni). Thanks to our very helpful waiter, Gabriel, who made sure that the table was laid out perfectly! A great place to eat before a concert at the Wigmore Hall.

I was greeted with a friendly smile and was asked how my day was. The team made my food with care and attention to detail. The food was sublime. Fresh ingredients and full of flavour. The pricing here was very decent considering the location. I would highly recommend people to eat here, tasty affordable food served with a smile!

Overall, I highly recommend trying tortilla. Whether you're a fan of Mexican cuisine or simply appreciate good food, the burrito is sure to impress.

Early dinner before trip to the Palladium. Wonderful fillet steak and mash. The staff are great (great service Francesco!) - highly recommend.

Amazing experience. 10/10 for the meal, staff and atmosphere. Natalia and Jasur were brilliant and took such great care of us. If you want an excellent meal and excellent service, head to Faros and ask for either of these amazing staff members :)

The great service from Manger Yarek at tortilla Oxford Circus. Additionally, Ash is very welcoming and caring person. We will return again for sure.

Had dinner with family, really enjoyed the food and service was excellent. Staff were very helpful and always aimed to please. Will definitely be visiting again. Keep up the good work 👍🏽❤️

It was very beautiful dinner yesterday! 06.04 we will remember so long with this restaurant. Thanks chef for delicious food and thanks Mehmet , Jasur for great service🙏

I loved the burrito here tried first time and was so good .

Jasur is an amazing waiter. He is quite friendly and smart. He is the one💎 many thanks for everything. We had dinner with our friends.

We have just had a fab evening at Faros Oxford Circus. Such a lovely restaurant with a great lovely vibe and fab service from all the staff - but top marks to Francesco for his hospitality (and putting up with us!!!) Yummy food - my favourites were the carbonara and ice cream affrogata (Hope I’ve spelled that right !) Thank you Francesco and team - we loved our night out here and I don’t think you will be disappointed if you choose this restaurant

Alles was super lekker....heel goede sfeer...aan te raden ....we komen zeker terug....ik vertel het zeker Verder...zowel de gastvrouw als de gastheer ..super vriendelijk personeel

The restaurant was super beautiful: the atmosphere, presentation and vibe were perfect! The customer service was amazing, especially from waiters Natalia and Francesco who were incredibly friendly and nothing but lovely - they made the experience for me and my friend much more enjoyable!! Would highly recommend this restaurant to anyone.

This is an absolutely amazing restaurant with particularly phenomenal service. The waiters Natalia and Francesco especially were so friendly, personable and made my friend and I laugh so much throughout the evening! Would highly recommend <3