Based on 130 opinions finded in 1 websites
Based on 130 opinions finded in 1 websites
Nº 429 in 841 in South Lanarkshire
Nº 62 of 103 British in South Lanarkshire
Opinions
Food a bit disappointing for the price paid. Soup was flavoured dish water, bread stale and price paid the quality is shocking. Fish and chips quality was better but battered fish was swimming in grease. This is normally our go to restaurant for a special night out but quality has dipped and will be rethinking where we dine out in Lanark in future. This is our 2nd meal here since January 2024 and the 1st meal was also disappointing - chilli served as a garnish on top of main meal when this is not on the menu description of food chosen!!!
Passenger35970214658 . 2024-02-18
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Het hotel had iets heel ongezelligs. Kamers waren een beetje kil, ramen veel te hoog wardoor je een gevangenisgevoel kreeg. Restaurant en bar lukten ook maar niet om gezellige plekjen te zijn. Diner was ok. Ontbijt was slecht. De zalm die ik bij mijn roerei kreeg was helemaal grauw en donker uitgeslagen. Bij de koude gerechten enkel zoetwaren, geen hartig beleg.
stipjesenstreepjes . 2023-11-05
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I decided to try the hotel's bar lunch as it's open to non-residents as an alternative to the Visitor Centre café. The fixed-price Light lunch was very nice - you get a smallish bowl of hot soup, a generous round of freshly made sandwiches, from a reasonable choice, with side salad and something sweet to finish. On my visit this was two triangles of peppermint slice; coffee is extra and it came to around £16 in total from memory. All the staff were pleasant to speak to and helpful to diners, I noted that 'ladies who lunch' like this venue as they also do afternoon teas with finger sandwiches etc. Décor is pleasant and there's free WiFi. My one observation is that it took a tad longer than I expected to be served food after placing my order although the coffee was quick. If you're pressed for time, point that out to the staff in advance. I'd certainly be happy to go back.
nobodytoknow . 2023-11-02
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The worst service I have ever seen! We had ordered a cola, hot chocolate, soup and egg mayo sandwich, very simple, nothing complicated and quick and easy to make. We were the only people in when we first got there. Waited well over an hour for our food, soup arrived lookwarm, no apology for the wait or any explanation on what took so long to make a simple sandwich and warm some soup. Terrible service!! While still waiting for our food the place started to get a bit busier, a few couples had up and left because the time it took and unhelpfulness of the staff with finding out what food their baby could eat with their baby's allergies. Once we had finally received our food we were the only ones with any sort of food in the place, after over an hour of waiting! When we had eaten and were leaving there was still no sign of any one else's food. Worst service I've ever experienced, would not recommend and will never be back. The cafe in the mill is excellent and I'd definitely recommend going there instead
MrsRobert12 . 2023-03-04
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35 ladies from our pensioners club visited the restaurant for an afternoon tea on 14th of November ,we were treated like Royalty the minute we entered the foyer,the food was excellent and plentiful,service and staff were first class,we will definitely be back there for another outing ,l personally have spent a weekend there and highly recommend every aspect of the hotel,comfort , hospitality ,and food all you would expect from a classy hotel with historic and scenic surroundings
margaret gardnr . 2022-11-18
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Very poor service, very slow service Our afternoon Tea was planned well in advance, reservations for 12:30pm. Coffee, Tea and food arrived an hour later. There were also no napkins! The food however was very good.
kbebault . 2022-07-18
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Top place, friendly staff, no issues, will be going again soon, its just a nice relaxing place, waterfalls, heritage centre, walk the woods, breakfast in bed, free parking/wifi While here worth visiting wanlockhead 45 minutes drive
Freedom770094 . 2021-09-01
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Nice hotel, food was good and the rooms clean and comfortable. Nice view over the river and mill complex. Swimming pool was a little tired, few plumbing issues but was clean and a good size. Staff were mainly friendly
Gassbag . 2021-08-23
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had afternoon tea today . One word - perfect. Sat in the reception areas , couches which were so comfortable .fresh sandwiches and lovely scones and cakes .
836lizj . 2020-09-15
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Four of us enjoyed a good evening meal here, the staff were very efficient, friendly and attentive. We ordered 3 steak and haggis pies served with chive mash, carrots, green beans and broccoli. The pies were very tasty and the vegetables nicely cooked. A child’s burger and chips was the fourth choice, this was a good portion and a quality burger. Desserts were 2 New Lanark mess with ice cream cream meringue and fruit, a rhubarb tart and chocolate ice cream. These were tasty and the portions decent. We are happy to recommend any people visiting the area to eat out here. The setting is very attractive in a former mill building right by the side of the River Clyde in the World Heritage site.
bdon257 . 2020-08-05
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Very nice dining room, very comfortable, the staff were friendly and helpful. The food was well presented but the beef in the pie was slightly undercooked and the vegetables were not hot. Didn't complain as 2 tables nearest were occupied although we were asked As we had travelled quite a distance it was disappointing. Every body else in the restaurant were having afternoon tea when we were there. We might go back and hope it was an off day.
Pedro-Galashiels . 2020-02-02
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Two nights dinner bed and breakfast which included entry to the Heritage Site Mill, School, Workers House and Owens House. A short walk takes you to the Falls of Clyde where a board walk takes you along the riverbank.The Hotel is actually in what was Mill No1 and was excellent. Food was great and portions were more than adequate (especially the cheese board) .Rooms , which overlook The River Clyde ,were well appointed and clean with what appeared to be recently refurbished bathrooms. Well worth a visit .
188IanC . 2019-11-14
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As we stayed at the hotel, we took our evening meal here. The portions were good size, varied menu.Also lovely desserts. Fabulous views over the river & woodland beyond.
cathsagagirl . 2019-09-24
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I found that I had a couple of different options in this restaurant which is part of the hotel at New Lanark. Being both vegetarian and gluten free I often struggle with restaurant food and usually have just one option so it was nice to have more than one available. Staff were knowledgeable about gluten free food and helped me to choose a suitable meal option. I don't think gf options were marked on the menu but I could be wrong. Either way they were able to accommodate me. Prices weren't too bad, and you get 15% off if you show your key if you're staying at the hostel, which is a nice touch! Food was very tasty and I didn't have to wait too long.
TheVeggieCoeliac . 2019-07-21
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Met up with friends who were staying at hotel. Staff were lovely but service so slow. Very disappointed with meal. Haven't been for a while and certainly won't be back in a hurry
couper118 . 2019-04-26
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We arrived to find afternoon tea was served in the bar, which frankly lacks ambience. Despite booking there was no reserved table so we waited while one was cleared. The level of staffing was low. The person who served us did not offer us a choice of teas and we waited 25minutes after arriving for our food to be delivered. While we were there we also observed other customers waiting long periods for food which made me question whether there were enough staff in the kitchen. Whilst the food was great the experience of afternoon tea was somewhat lacking.
Emma G . 2019-04-13
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I have been to the bar for my meal twice now, whilst staying in the hotel and on both occasions they messed up my food order in the kitchen.
231donaldm . 2019-03-26
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Was at the hotel yesterday with my mother husband and friend from Denmark We were going to have lunch and as I had my dog we have to be in the reception area which is fine. The problem was the service, had to go through to bar for menus, asked if someone would take our order, after waiting 40 minutes no one came near, We left and registered our disappointment, On previous visits to the hotel we had similar but not as bad service as yesterday.Bad image for our visitor
Ghislaine D . 2019-02-22
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Service was great..pity about the food !Restaurant was quiet and table was pre booked.Burger was good ,chips good .fish undercooked with some raw batter.Ham sandwich was overpriced,have had better from Greg’s .Coffee was undrinkable .Just disappointed as this was mums birthday lunch .
Leslie M . 2019-02-03
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Visit here often. Have never found a complaint yet. Friendly staff, good food, reasonable prices. Delightful setting. Spotless clean. The team at the hotel worked hard to achieve an overdue 4 star hotel award. Well done
ourmillie_11 . 2018-12-10
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Stayed here and went for dinner, had the 3 courses which was delish could not fault a thing. Seafood starter followed by cod with a white wine sauce, dessert was chocolate mousse which was lovely but just too much. Highly recommend a visit
Lorraine22021968 . 2018-11-10
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Beautiful hotel in a stunning location..Staff very friendly and helpful. Fantastic food reasonably priced
MairianneN . 2018-10-12
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Bar staff very efficient and professional polite and helpful. It always amazes me how bar staff are able to engage nicely with even the drunkest of people. Well done keep up the good work. Prices reasonable and is open till 2.30/3am for hotel residents
ab1973247 . 2018-08-31
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Great suroundings, nice food , reasonable value in a spotless area with great staff, what more can you ask ?
Derek P . 2018-08-28
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went for lunch in restaurant. -. restaurant closed for lunch mid week. redirected to bar which has restaurant menu. ordered lunch then waited 45 minutes when nothing happened other than being told it would be a few moments. eventually got up and walked out and was told that the delay was in cooking a mini burger.
dangrussell . 2018-08-03
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we had a drink before dinner, sadly no lime or cucumber for the G&T;, but staff were friendly. You can get lunch in there too
Pinkhenhut . 2018-08-02
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A beautiful hotel and bar with a great selection of food and drink. Within the New Lanark mills complex this is a stunning conversion of one of the mills tastefully done whilst retaining the feel of the past. The roof garden is just beautiful, evening walks along the banks of the close up to the falls, magical.
less286 . 2018-06-30
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urgemütlich, stilvoll eingerichtet, freundliche Bedienung auch für Nicht-Schotten und die perfekte Ergänzung zum Hotel
waltraudn2016 . 2018-06-24
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Stayed in watercottage one weekend of 15th June 2018 as part of a wedding party. The cottages are in a stunning location with amazing views and large patio areas. Unfortunately it rained most of the weekend so we're unable to enjoy the patio area as much as we could have. The cottage is very spacious with a living area, bathroom and kitchen upstairs and two large bedrooms downstairs. It was all very clean however decor is slightly dated and I lost count of how many spiders i seen (dead and alive) The mobile reception was non existent and Wi-Fi is not available in the cottage which was about the only really negative thing I can say. It is a really beautiful place to stay with friendly staff. My friends wedding was wonderful, thanks to the careful organisation of the staff, making sure it all went to plan. Would stay again!
Beasties4evs . 2018-06-17
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For a bar it is comfortable and stylish. The food, mainly Scottish, is tasty with a wide choice. the staff are friendly and knowledgeable - efficient, prompt but not in your face. All our dishes were excellent, the accompaniments as well as the mains.
dorothy_butters . 2018-05-02
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Good range of spirits and beers and selection of hot and cold snacks. Friendly and helpful staff. Try one of the cocktails
maggsdT . 2018-02-28
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We enjoyed an excellent dinner here during our stay and it was easily as good as our previous evening's meal at a very well reviewed restaurant (not something you can say about many meals in hotels). Even though we booked a table when we checked in the getting seated and ordering was a little haphazard at first but then service got into gear during the meal itself and we had a very pleasant evening overall.
Corb2000 . 2018-02-12
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Only downgraded from excellent because, on the days we were there, they had no sherry. The staff, though were excellent. nothing was too much trouble for them
Barry H . 2018-01-17
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Ate in the hotel restaurant all over the New Year. Highly recommend the food.
SmileyHJ . 2018-01-05
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We had our work night out here at the weekend. All staff were very helpful and accommodating throughout our evening. The waiting and bar staff exceeded our expectations, nothing was too much. I would highly recommend for a similar night out.
646leighannk . 2017-12-18
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We went to the Christmas experience, had a lovely time then went for lunch at 1pm in the hotel.
373fiona . 2017-12-17
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Service okay although if you wish something like a salad dressing you have to wait for ages as the order has to go to the main kitchen area wherever that is.
mrstiggywinkle1974 . 2017-11-13
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After visiting the mill and walking up to the falls, my wife decided she could use a cocktail to relax. The bar was cozy and the staff were friendly and fun. Good Choice.
csarchibald . 2017-09-02
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Arrived 2pm expecting a bar lunch in the bar. Hotel was set up for a wedding, no problem, reception ushered us upstairs to a lovely restaurant which was quite busy with diners and patrons having afternoon tea. Staff were very nice and helpful, well presented and obviously well up to speed. Food was lovely. I opted for Cumberland sausage, mash and seasonal veg, my partner had the fish and chips with peas and tartare sauce. So nice to have a lunch in such opulent surroundings. Our table overlooked the baby grand piano, pianist sat down and played, for the wedding of course, a wee added bonus for us. Price wise it's not over the top. Will go again
margocat . 2017-08-28
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Este acogedor bar te sientes como si están lejos en el campo, y sin embargo es parte de este encantador hotel en New Lanark. Aperitivo muy agradable y después de cenar allí.
abc0405 . 2017-07-20
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La comida se sirve en un bar de Mill. Buena selección de comida escocesa en el menú. Todo era precioso y el servicio era excelente. Pescado escocés y compartir mariscada era fresco y sabroso. Postre saltamos y fuimos directamente a la cafetería, que era preciosa. Los menús pueden ser vistos en línea.
775emilyk . 2017-06-23
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El mejor momento para ver las vistas son después de las 5 de la tarde agradable y relajante, pero todo está cerrado, pero las vistas son increíbles.
G_Inspector . 2017-06-21
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Went here for lunch with my mum. Chose the working lunch platter, Caesar salad, BLT sandwich and a sweet treat. The Caesar salad had anchovies in it which wasn't stated on the menu. Think it should be. Couldn't eat it. The BLT was tasteless, not sure how you can even mess that up. Mum had the tuna sandwich, said the same thing. Thank goodness for the brownie which was on the same plate totally grudged paying the bill £21 for what can only be described as disgusting! Won't be back!
WeeJimmyC . 2017-06-13
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New Lanark is well worth the visit and equally the hotel restaurant. Reasonably good menu and acceptable standard food. Service a little slow, so don't be in a hurry. Completes the New Lanark experience.
James G . 2017-06-10
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Beautiful surroundings and whilst we had a simple bar lunch it was well presented using proper ingredients. Staff were pleasant and helpful.All in all, as a local it was a pleasant surprise.
wellmanmac . 2017-05-23
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14 of us stayed the weekend, we must have been a challenge to the bar staff, but they were so friendly and helpful.
colinzeg . 2017-04-03
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Came in for lunch after our walk to the falls of the Clyde, which has lovely scenery en route! We had a light bite lunch, soup and sandwich very tasty, it did come a wee bit late never thought anything off it and the lovely waitress offered us free coffee. Nice touch.
1969dawn . 2017-03-22
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I visited the restaurant ( bar) for lunch today after a pleasant time in the sensory room with my two small children, my sister and her son. I rarely write a bad review and always try to see the positives but I was very disappointed indeed.Even just on entering the small bar area i could tell we were not very welcome, the lady serving us didn't help with highchairs / tell us specials or welcome us. I think the fact we had young children was off putting to the staff and other customers alike even although i took my three year old a walk to keep her quiet while we waited on food and she was really as good as gold. I placed my order ( the menu was somewhat confusing) and went for the workmans platter.. Small bowl of soup a sandwich and the smallest 'treat. ' you could imagine. For £9 each.( massively overpriced ). I ordered pizza and chips for my toddler ( she hates generic 'kids food menus' and this was the best of a bad bunch and basically the only thing she would eat) ... We had a long wait and then the server appeared with cheesy pasta?? I said i didn't order that and she actually argued with me! I don't have a speech impediment and i can communicate clearly I dont have a strong accent and the background noise was not loud! I have no idea why she thought i had said cheesy pasta instead! Anyway another long wait later with a hungry toddler only to receive the saltiest chips ive ever tasted.. Probably an attempt at being some pretentious form of chip!;)!!! She couldn't eat them and we BOTH came away hungry. With the server not even saying goodbye...I will Not be back and warn any diners with children to steer clear!
Monica C . 2017-01-03
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Lovely lunch with the family. The kids meals especially were good. Work up an appetite beforehand by walking up to the Clyde Falls
MCBenzie . 2016-12-21
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Das Hotel ist perfekt, ebenso das Restaurant. Schönes Ambiente, aussergewöhnliches Personal, erstklassiger Service, nicht zu vergessen das Essen! Sehr schmackhaft, sehr frisch! Gerne wieder!
ClaudiaSmile4u . 2016-11-09
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A cosy, comfy, friendly bar where visitors can swap notes! Tasty lunch menu, reasonably priced. Worth a visit
CrisCC73 . 2016-11-09
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The hotel lies in the middel of a world heritage village called New Lanark. Fromout each room you have a fantastic outlook over the river. The staffi is very friendly and dinner is high-quality.
805willemh . 2016-11-02
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We had lunch here it was very good and good value for money.The service was spot on and the staff where most helpful.
nitramyam . 2016-10-10
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Was here for a wedding stayed overnight nice beds clean bedroom was clean food was good as was the breakfast would stay again
robertr1957 . 2016-09-15
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The atmosphere and surroundings were quite pleasant with comfy seating to have a drink before dinner
dopey45 . 2016-09-10
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I visited the New Lanark Mill hotel with a group of friends for afternoon tea recently. Staff were helpful and pleasant. The sandwiches, scones and cake were very good, however portions a lot smaller than on a previous visit some time ago. We had quite a while to wait for the food to arrive after we chose out sandwich fillings, but this was the only downside, the food was very nice, and extra tea and coffee when required. We ate in the bar area, however it is also nice to sit in the comfortable reception lounge for afternoon tea.
Peggy1401 . 2016-07-25
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Had dinner here two nights whilst staying in the hotel. Good bar downstairs stocking a couple of ales. Restaurant upstairs has a good menu selection and reasonably priced wines. The food we had was very good and all freshly cooked.
Sandaw54 . 2016-06-10
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La carne estaba muy buena , jugosa y en su punto, al igual que el salmon, sabroso .El postre fue lo mejor , una tarta de chocolate muy rica.
clariti . 2016-06-04
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This was an unplanned stop as we were visiting the New Lanark Heritage Site and discovered the hotel and a Sunday Afternoon Tea Special for £12.95 so decided to try it. The restaurant is located by climbing a stairway in the middle of the reception area and is a large,modern,bright open space. We were seated at a table for two near the top of the stairway with a good view of the restaurant. We ordered the special with some tap water for the table. The special consists of either soup which was white onion on the day or a chicken Caesar salad,the normal afternoon tea stack with sandwiches,cakes and scones,tea or coffee and a small portion of their award winning ice-cream to finish. The soup tasted lovely but had so much stalk in it I nearly left it,I still don't know what the stalks were but likened it to a hard clump of hair which I had to pick out after each mouthful and noticed other diners doing the same. The rest of the tea was good especially the pink champagne ice-cream which was delicious and a huge pot of coffee each. The waiting staff were nice but the service was shocking as there was a very noisy 40th birthday lunch of about 20 people and a rush of diners which made everyone think the rain had started again! We got served the soup then waited about 25 mins after the plates were cleared for the afternoon tea,another 10 for our coffee. We gave up after another long wait for the ice-cream and actually asked for it with the bill too. We were escorted downstairs to reception by a staff member to settle our bill and had a nice conversation about the Falls of Clyde. Overall not the best day but I think I would return if visiting again but hopefully it won't be as busy and I'll avoid the soup
Mary G . 2016-06-01
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The Falls Bar is located in the historic old mill that is now the New Lanark Hotel. The bar is comfortable and the staff friendly. Prices are reasonable and a good choice is offered. A bar menu is offered. Good food too!
Jack K . 2016-05-25
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Lunch chosen from bar menu at New Lanark Mill hotel. Menu has wide range of food choices, including vegetarian dishes, and will accommodate individual requirements. There is also an extensive drinks menu.We enjoyed the delicious jumbo mushroom burgers. Our cafe lattes were served with small rounds of shortbread.The bar has very relaxed atmosphere and good customer service.
dianaMCH . 2016-05-04
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Whether you want a peaceful lunch or dinner on your own or a family get together, their is something about the position of this bar that gives a fine balance to a romantic couples ambiance to a family meal. Enjoy a great meal and champagne or a quiet lunch with a soft drink, cocktail or beer. This Bar has it all, set off beautiful reception lounge celebrating a breathtaking staircase central to a piano lounge with views of The Clyde. All for very low prices.
BernadetteEdinburgh . 2016-04-26
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This is a great place to come for lunch if you are visiting New Lanark during the week. It is much nicer than the New Lanark Centre's on-site café.Unfortunately it only does full meal service during daytime on weekdays (evenings and weekends the meal service shifts to the hotel restaurant), but if you're in New Lanark Mon-Fri this is the place to have lunch. It is literally only a minute's walk from the visitor centre.It has a nice relaxed atmosphere. We were there with young children and were made to feel very welcome. There is a children's menu. The food was excellent. I had steak & ale pie and it was nigh on perfect.The only complaint is the service was a little slow which was surprising as it was quite quiet.
Craig H . 2016-04-18
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Horel situé au sein de l'ancien village de New Lanar. Excellent acceuil. Belle chambre, Belle piscine et sauna. Repas hamburger de boeuf Ecossais. Excellent. Petit déjeuner a table choix multiple.
berdina2015 . 2016-03-31
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Het was inderdaad wat koud door tocht door de oude ramen maar je kunt ook vragen of je ergens anders mag zitten, niet bij de ramen. Personeel is heel vriendelijk, inderdaad vol humor en in voor een praatje. Goede adviezen in de keuze van wijn!
Anna A . 2016-03-11
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Nice bar within the hotel, great staff very friendly and good sense of humour, menu looked good although we did not eat there
Ian T . 2016-02-24
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Had a lunch here after walking the falls ...lovely food and staff. The bar is tastefully decorated.......well worth a visit.
Anne J . 2016-02-24
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We are regulars here and love everything about new lanark! Staff are extremely friendly and professional and food is amazing, don't listen to any bad reviews about this place! It's very special! Room 20 has an amazing view of the river and can sit comfortably in the window ledge
Donna B . 2016-02-18
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lovely little find ,we went for a walk down in new Lanark ,nice day ,snow on the ground and sun shining so stopped off for lunch attentive service good food and pleasant surroundings .
dot b . 2016-02-17
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We went his weekend for a spa dinner over night deal costing £69 each. The hotel is beautifully decorated, the staff are excellent as is the food but the place was freezing. All areas of the hotel including bedrooms were cold and although there are heaters they cannot be adjusted. I heard people complaining but as nothing was done we didn't bother. My partner would have liked a bath but water only tepid same in shower.It's a pity that with everything else perfect we were cold. I even went to bed wearing a fleece hoodie, so much for romance...Come on mill hotel put the heat up and it would be the ideal break.
Andrea M . 2016-02-14
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Comfortable and often quiet lounge bar situated on the ground floor within the hotel overlooking the River Clyde. There is a separate restaurant on site up on the first floor above the reception if you’re looking for something with a little more style. There isn’t a huge menu in the bar but it includes sandwiches, snacks or full meals. Service is usually provided by the bar staff in a friendly and professional manner in our experience. We had lunch which consisted of Steak & Ale Pie (£10.95), Penne Pasta Napoli (£8.95), Sticky Toffee Pudding x2 (£11.00), two glasses of wine and a couple of coffees.Both main courses were warm rather than hot so perhaps there was a delay in transfer from the kitchens above. The pie was served with champ potatoes (mash & spring onions) together with vegetables and the penne with garlic bread and salad. Overall both meals were enjoyable. The Sticky Toffee Pudding came along with butterscotch sauce and vanilla icecream and was a nice way to finish off lunch.We’re members of the Health Club at the hotel so our meal was discounted from the above prices by 15% to just under £40 which we thought was reasonable value for the quality of food and surroundings.
Rantin rover . 2016-02-09
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Situated on the village of New Lanark. This hotel has some of the friendliest staff in the area. Apart from good food, great location, the friendly service would make you want to come back again and again.
ourmillie_11 . 2016-02-03
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The bar was very comfortable and clean, staff were very friendly and helpful. BUT - the food was awful! We were 4 adults and 2 children and the only thing that was hot, out of all our meals, was the Heinz tomato soup which the children had for starters. Two steak pies had to be sent back because they were cold - the veg and potatoes were actually cold to the touch! The vegetable lasagne looked hot, but when I cut into it I discovered that it was only hot on the outside and cold in the middle. I was too embarrassed to send anything else back. The burger that one of the children had was dried up, cold, and almost burned black. We didn't even have to mention it to the waiter, he could see for himself and said he would take it away! Not sure if the kitchen is a long way from the bar, which results in the food being cold by the time it is served in the bar. Very disappointing!
JeanieBDunfermline . 2016-01-08
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The bar was refurnished a year ago is much more attractive for dining. However, the lunch was disappointing as my previous experience in the hotel dining room during a weekend visit about 4 years ago had been very good. The melon starter was fine but my main course of salmon was a bit uninspiring - the carrots, turnips and potatoes were overcooked and not terribly hot. They seemed initially understaffed for the Sunday before Christmas and our cocktails before the meal were slow in arriving. We asked for some shortbread with the coffee and 2 minute rounds arrived on a plate - it looked ridiculous. As this is a cooperative venture I think they need to pull up their socks in terms of food quality and staff training although they were trying.
Val B . 2015-12-21
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We arrived in the early afternoon on a busy Friday just before Christmas. The reception area was busy with a large company preparing to head upstairs for Christmas lunch. We were in another large company of 15 who were served a light lunch very efficiently . We had afternoon tea which was well presented on fresh, soft, brown bread.we had scones with jam and cream and some little chocolate pastries, very nice. Tea/ coffee. The bar staff worked well to accommodate our large company who all required food and drinks at the same time. As there were only 2 staff, service was a little slow and empty crockery and tea pots were not removed promptly .we all enjoyed our refreshments.
katrinamac12 . 2015-12-19
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The staff were welcoming and friendly, but the area is small, crowded and has a mass tourism convenience feel to the furnishing. It was a bit more expensive to the next door cafe too without the cafe's wide range of choices.
hilarymunro . 2015-12-05
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The staff are very friendly, the atmosphere is warm, the food is delicious and children are welcome. A place where you feel relaxed and quite special.
MrKnightswood . 2015-11-21
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We spent some time here before eating and it was an excellent little bar with some really nice Whiskey choices
RossStewart . 2015-11-17
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Great location, good food, good choice of beverages. Good food, respectable prices. Above all , friendly staff, who really do seem to care about their standard of service. Well done
ourmillie_11 . 2015-11-14
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lovely setting for weddings, nice food and good bar service but more pricey than some places, definately good place to go
lesley1232013 . 2015-11-08
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Loved the hotel , well run , great area , food excellent , rooms large , shower great , good for disabled / wheelchair guests It's right next to the river Clyde , though at the time there had been little or no rain for a while so river looking a bit sad Seemed well managed , staff very helpful , the wedding was excellent , the ceremony was held about 150 yards away , had a great 2 day stay , thanks to all the staff ,
ianh360 . 2015-11-08
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My wife and I return back every year as we got married at the hotel in 2013. Restaurant is beautiful meals Always lovely and well presented. Staff as always very friendly and professional .
Allen S . 2015-10-19
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The food was truly magical, certainly worthy of the 10th wedding anniversay celebrations that we were enjoying.
Francis B . 2015-10-10
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Nice staff and lovely setting. Food was decent overall but nothing special. Portion sizes could definitely be better considering the prices, which are towards the steep end of the spectrum considering what they are serving is pretty standard pub grub in a 3 star hotel.
CTP1968 . 2015-10-04
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My wife booked a Sunday Lunch for after our visit to the Village and a walk to the falls.There seemed to be a pre-mix up with the booking as my wife had been informed that the Sunday Lunch was no longer in the restuarant and had been moved to the bar which was fine.Upon arriving, we were told that there was no Sunday Lunch and that it had been changed to an afternoon tea (how they are like-for-like I don't quite know). The guy at the bar then phoned the restaurant to check if there was a Sunday Lunch. To be fair to the bar, it seemed like he was being kept out of the loop with it all. We were then told in fact that there was a Sunday Lunch.... but it was only roast pork and no other option. So we decided to cancel the booking. Fair play to the guy at the bar, he was trying to squeeze us in as we were a bit early. The place did seem very nice and it was a shame it never worked out. Maybe an improvement in communication would be beneficial in the future. If we were in the area again I would give it a second chance.
StuFos . 2015-09-28
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Excellent bar and fantastic staff. Plenty of whisky choices on display along with numerous other spirits. Bar meals looked and smelt delicious
camp2616 . 2015-09-25
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Friendly staff, decent ales and good selection of malts. Dropped in for a nightcap after our meal at the hostel, just the job.
133pollyj . 2015-09-23
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Enjoyed a few drinks and a delicious meal in this bar, friendly staff knowledgeable and helpful. Pleasant atmosphere and comfortable seating both in the bar or the very comfortable lounge area.
comack33 . 2015-09-23
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A nice enough bar, although a bit on the small side. Good selection on beer and malt whisky's Also a nice menu
Bob186525 . 2015-09-23
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Good selection of wines and spirits, could do with a better beer selection no hand pulled available. Food pleasant and plentiful well presented.
BK1a . 2015-09-19
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What to say...This bar is part of a nice hotel set in a beautiful valley, right on the river Clyde. The bar's well furnished, clean and has plenty of seating options. There's a good range of single malts and blends behind the bar, which the barman will happily allow you to sample first.
DavidAlexanderV . 2015-08-22
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On cherchait à se restaurer après la jolie petite ballade autour des cascades. Simple, rapide, efficace et suffisant bien préparé pour nous satisfaire !
Bill B . 2015-08-06
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Vi åt middag här en kväll och det var en riktigt bra middag. Kycklingen jag åt var perfekt tillredd. Dessvärre beställde jag med polenta och det blir ju väldigt torrt. Vi åt även frukost här och den var helt okej.
Nathalie L . 2015-07-23
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We recently had lunch here after a long walk up to Lanark and back (the latter in pouring rain along the River Clyde).The staff were friendly and helpful (including assistance with my wife's dairy intolerance). They initially invited us to sit in the adjacent hotel lounge for a few minutes while they cleaned a newly-vacated table - and remembered that we were there. As, even at 2 pm the bar was still busy (in large part with a soon to depart post wedding party), we in turn invited an older couple who had arrived after us to share our four-place table.Over the not overlong wait for, and consumption of, our very good sandwiches (and their similarly good fish & chips) we had a long and wide-ranging conversation - discovering some shared background and many shared interests along the way.The bar is both comfortable and not too big, so the noise of many happy customers never becomes overpowering and certainly allowed our conversation to flow. We have been here before and will happily return again.
MAH3862 . 2015-07-22
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Nice friendly bar, staff were very efficient and couldn't do enough for us. Food looked excellent although we didn't eat there as was booked into hotel restaurant
Maggie S . 2015-07-22
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Good value food with great service. There is a good selection to suit all tastes with a very reasonable wine card. The staff were all very friendly and helpful. Most enjoyable experience. They serve an excellent breakfast there too!
DrifterD . 2015-07-21
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Excellent chips - would love to find to how they do them! And the soup of the day (carrot and orange) and ice cream were delicious - vouched for by my daughter and me.
Lisa H . 2015-07-17
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Not sure if this is exactly the restaurant where we had dinner, but started off in the bar for sure, and were then moved to larger dining room, both of which had great atmosphere. The service in both places was excellent, as well.We had an excellent dinner of lamb cutlets, soup, and ice cream for dessert. Would definitely recommend dining here as part of your visit to New Lanark.
ramcclain . 2015-07-06
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Popped in for the Sunday cream team, the spread was very good and the tea was very nice as it was Brodie's of Edinburgh. A very good price and served at the table by very nice and polite staff - a tribute to the hotel.
Jan B . 2015-06-22
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Great little bar for drinks and bar food. Good service and reasonably priced. No other option in the area unless you get a taxi to Lanark or walk up the hill.
Gordon F . 2015-06-15
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1526 Opinions
Quality of food, service and drink has increased considerably over the past year or so. We now frequent the Cricklewood often due to being dog friendly, lovely breakfasts and great evening meals. Great place👍
1955 Opinions
Nothing yet another premier inn whitbread casualty permanently closed. Whitbread seem hell bent on closing all of there attached pubs with a total disregard for customers