Etude Coffee at The Silo in South Norfolk

Dreadful ‘brunch’ experience Extremely poor customer service, one menu for 3 people, lack of interaction and information with a misleading menu. States they had a ploughman’s sausage roll which when we order we were told it wasn’t available. No signs as to what the cakes were, asked, the one we wanted although there were some on display were then ‘unavailable’ Ordered 2 diet cokes as husband is insulin controlled diabetic, 2 large glasses of coke arrived, I took a sip, and questioned what coke it was to be told she had indeed served us ‘normal’ coke….potentially very dangerous!! When the diet cokes then did arrive they were half the size of the original ones… There was also no ice. Cheese scone ordered, arrived dry and solid. There were only 3 other people in the cafe besides us 3, and we waited a ridiculous amount of time for food and drinks. When the toastee arrived rather than walk an extra few steps she lent over the banister, and 2 of our party to pass to me at the far end of the table when she could of just walked round and put it down in front of me. Overpriced and food disappointing compared to other local cafe’s. This was the first time we had visited and it will most definitely be the last. Give this terrible establishment a very wide berth!

Such a wonderful place. The cakes and pastries are absolutely top notch. Also, usually find it difficult to get decent coffee in this country, but the coffee in Teles Patisserie is so good, really rich and flavoursome. Realky friendly people too. I'd fully recommend a visit.

My first time back for 6 years when Carorline still used to serve the "Naughty breakfast" in their old premises across the road. Now replaced by 3 others which includes the "Large breakfast "which is a feast. Consistent quality over three visits in a fortnight & a lovely warm welcome every time. Worth a trip all the way from Africa.

Arrived at 15.32 to be informed not taking any orders as they had “Turned the machines off”. Was only two of us, didn’t even ask if it was a soft drink we wanted but still managed to re issue a hot drink to another visitor that had cows milk in rather than Soya. Hostess who greeted us was quite abrupt and rude.

May God bless and keep you always May your wishes all come true May you always do for others And let others do for you May you build a ladder to the stars And climb on every rung May you stay forever young May you stay forever young May you grow up to be righteous May you grow up to be true May you always know the truth And see the light surrounding you May you always be courageous Stand upright and be strong May you stay forever young May you stay forever young May your hands always be busy May your feet always be swift May you have a strong foundation When the winds of changes shift May your heart always be joyful May your song always be sung And may you stay forever young May you stay forever young Small plates so small portions but normal prices!