The Queens Head in South Norfolk

This was our first visit. Good selection on menu, service by the two younger members of staff was excellent, helpful and polite. Meal was tasty. Issues were with the older blonde lady who was one of the waitresses with in the pub, she was quite rude, the most annoying problem was whilst eating our meal she was continuedly aggressive when cleaning the coffee filter out, loud bagging was very off putting, we did notice other customers were not happy with this as well. We would possible visit again, however if this was to happen again then i would have to approach her and question her attitude. We would have placed a 5 star feedback because of the aggressive / unhappy lady. It would also be nice to see some replies from management on here, to show there interest.

This was our first visit. Good selection on menu, service by the two younger members of staff was excellent, helpful and polite. Meal was tasty. Issues were with the older blonde lady who was one of the waitresses with in the pub, she was quite rude, the most annoying problem was whilst eating our meal she was continuedly aggressive when cleaning the coffee filter out, loud bagging was very off putting, we did notice other customers were not happy with this as well. We would possible visit again, however if this was to happen again then i would have to approach her and question her attitude. We would have placed a 5 star feedback because of the aggressive / unhappy lady. It would also be nice to see some replies from management on here, to show there interest.

Great food with daily specials. They do a fabulous roast on a Sunday. During summer they have a help-yourself salad bar which is a great starter of side to a main meal. Disabled parking bay is very tight and not ideal but at least it is right next to the door. For step free access to the restaurant go via the large, partially covered beer garden. This is available for eating outside in the summer.

Was staying at travel lodge along the road had a lovely meal here, we will be back

I needed a place to kill some time and eat something while in Hethersett and this place was the closest, so I came here.... and I was very impressed. The menu was fantastic with lots of vegetarian/vegan options which I never see. The food was delicious and plentiful, and the staff were really lovely. I'm a very satisfied customer 5 stars from me🌟🌟🌟🌟🌟

It's a chilled place for families and those that also prefer a small group meal or dinner for two in the village.

Very nice food nit been here before it was excellent I will be back !

Wouldn't recommend. Below average food that's excessively priced.

Christmas menu, was great food and atmosphere

Came for Christmas lunch,couldn't fault any of it from start to finish,staff very pleasant,thankyou for a wonderful lunch

A long wait for food, very hard chips

Celebrated my daughters 30th birthday here with a table for 12. Excellent menu choices (including gluten free) despite not wanting the Xmas menu. Pre orders given and table decorations given in advance and they laid the table up beautifully for us. Service was great and food couldn't be faulted. They bought the birthday cake out at the end of the meal along with side plates and knife.

I had ham egg and chips ,eggs undercooked and chips overcooked ,good choice of menu so may be back to try again, the rest of my party thought it was better than I did

Queen's Head goes from strength to strength. Imaginative new dishes on the menu, good service and, always, the warmest of welcomes.

We held our works Christmas do here. From booking, to me chopping and changing numbers and meals, nothing was too much trouble. On the night, the food was lovely and very well timed. Staff were very helpful and friendly. Wouldn't hesitate to return.

Food was ok but could have been a bit cheaper

The food overall was good enough, but disappointed with the vegetable side dish, bland in both taste and colour, lacked imagination. The service was efficient and no complaints as such, however it seems to be a common trend to address customers as "Guys" regardless of the sex. A guy sits on top of a bonfire. Customers are Sir and Madam, and remain as such until the paying customers deem otherwise, I'm curious how they address a solo customer, Guy?. It comes down to training, and yes I know what I'm talking about, after a lifetime in the hospitality industry.

Absolutely lovely food. Had the seafood sharer between four. This was more than plenty as a starter. Cannot fault it. The pate was amazing. I had the belly pork off the special board. Omg it was sublime. Other meals in the party were steak and kidney pudding, apparently was equally lovely. Catch of the day so big it couldn't be finished. And the fourth person had the crab and prawn stuffed place. Which looked lovely and if available next time we visit I would like to hive it a go. The service was attentive, professional but friendly. It got very busy not only in the restaurant but carpark too. So would recommend booking and not leaving it to late in the evening. Summary This is a great place for great food at a reasonable price . Can't wait to revisit

Had amazing meal tonight. Tasty hot plentiful highly recommend

Food was average, two members of our party found a hair in their meal. Older blonde lady who was our waitress was quite rude and at one point hit me on the head with the menu and didn’t acknowledge. Another member of the party was undecided about ordering a pudding and the waitress rolled her eyes. Needless to say we won’t be visiting again.

Food was OK, very run of the mill pub grub, but very expensive for basically what you would get for the same quality from a marsdens, 7.25p for a 1" slice of catering quality roulade. One waitress - young dark haired girl was lovely, older blonde lady just seemed peed off with us being there. Would happily eat there again but wouldn't make an intentional trip

We had the creamy seafood pasta - it was absolutely delicious! Service was great too. Only (slight) negative was getting out of the disabled parking bay - very tight! But probably more to do with the size of the cars in the car park! We now understand why so many cars are parked along the road!

Very quiet on our visit Staff we're very friendly and helpful Food was excellent.

Lovely relaxed atmosphere, was able to sit outside as it was a nice warm evening.

An absolute gem of a place. Our meals were so good we booked for the next night and the food was even better. Service was first class. The menu was varied and extensive. The portion sizes were generous. The quality was outstanding. It was a little noisy but that did not spoil our enjoyment.

Terrific village pub excellent food large portions especially the pie of the day which was steak and ale

I had the Sea Bass from the Specials Board, which was a little different to the dish shown on the menu - the Special came with an amazing sweet chilli sauce, and they were happy to change the rice accompaniment to boiled new potatoes. It was an excellent meal.

Nice ambience. Staff were really friendly but it seemed understaffed. Food was delicious and there is a great choice; however, it took 45 minutes from arrival at table to starters arriving. Notice on the way in saying that this is not fast food is certainly correct!

Ordered the vegetarian lasagna, after a short while the waitress bought out my friends meal and said mine would be out shortly as the chef wasn't happy and wanted to prepare me another. I said don't waste it , I'll have the first one. To be honest I couldn't find fault with it, tasted absolutely lovely. The waiting staff were spot on and I would highly recommend this restaurant.

Great family meal Thank you the service was superb

Great value food, smart and clean, very friendly service

Very good meal Saturday, Service quick and friendly.

I was one of a group of sixteen people having dinner last night 20/7/24 at this venue and I could not have wished for a better experience , the venue was friendly/very clean and the service from all the staff was perfect as was the food , I really cannot fault this venue in any way and I highly recommend it for a very pleasant experience.

Four of us on a motorcycle tour, our hotel recommended this place. The food is good honest food, really interesting, varied menu and the portions are massive. The atmosphere is great, the staff are lovely, particularly Lisa, who went more than the extra mile to make both our visits a great experience! Shame Google doesn’t allow 6*

Great for the older generation! They do have a lovely little playground for kids.

It is a lovely quaint pub. Interior is much better than what it looks like on the outside. They also have a salad bar. I was staying in a nearby hotel and decided to have dinner here. I was so excited to have the catch of the day since it’s Norwich but I was so disappointed when I bit in to it. The middle part is slightly uncooked and the fish still has scales. I wish I could’ve ordered something else but nonetheless, if I am in the area, I would still want to visit this place again.

Although service isn't fast, the menu is varied, the staff are really friendly and the food is consistently good.

Very busy evening but waiting staff handled it well. We sat on the terrace & it was very pleasant. My only slight moan would be that people are now allowed to sit & smoke away from the designated smoking area.

Great spot! Lovely staff. Kids play area.

Food is not the one very disappointed

Delicious food & friendly service. Will be definitely returning next time we are in the area. Recommend.

If you're going just for a drink, it's great, and worth a better score. Service is nice. Beer is fine. Its a nice pub to sit in. Beer garden nice and clean too. The food isn't great though. Went as a party of 5 and 3 of us didn't particularly enjoy it. The fish and chips smelled "on the turn" and I couldn't finish it even though I was hungry. Probably won't eat again but will continue to use for drinks.

New menu! Great service, good food. We had 2 starters as a main with chips to share. Really good and more than enough!

Large menu (probably A3) - but had lots of choices. Friendly service and food arrived without delays

We had a lovely family birthday meal with my dad he was 89 & he really had a good night, thank you very much food was piping hot & excellent service, we will back very soon xx loved the suet pudding 😘

Good menu of well presented and delicious food, fish, meat and vegetarian options, range of beers and lagers and friendly staff. A well managed restaurant/ pub.

Good pub food. Nice selection of specials. Staff were helpful.

Good food, daily menu and additionally large menu. Delicious beer, cozy atmosphere and friendly staff.

Service was good in front of house although not very attentive but 35 min plus wait for food to be cooked and we were the only ones there Portions are good and not sure if the chef is new as we usually have a good meal although this time the quality of the food was poor - the steak and ale suet pudding arrived not as ordered and was very dry with little meat and what was their was tough and fatty.and left half of it The other half’s chicken was overcooked and was very tough and dry at no time did anyone ask if everything was ok We left without leaving a tip

Very nice pub, good selection of beers and a welcoming atmosphere. Wide selection of food for all tastes and friendly staff.

We arrived around 5:30 and it was easy to park, no wait to be seated or served. The bar & restaurant was very quiet. Fantastic service, our lady was lovely. Really helpful and made us feel welcome. Our order was taken and we asked for changes to how food was prepped. No butter, sauce on the side etc. This was offered and given no problem. Large portions and fast service. Shame the restaurant wasn't very busy but other than that we would definitely come again.

Great food pub, brilliant service. Also good for a Sunday carvery or mid week meal. I would recommend it.

Me my partner brother and sister in law had a takeaway meal tonight of scampi steak and ale pudding and burger all with chips I must say we all agreed it was absolutely gorgeous proper old fashioned grub cooked incredibly well and would highly recommend to anyone

We were expecting dogs to be allowed according to the information on Google maps, but dogs aren't allowed sadly

Really, nice food and setting staff pleasant eat here as often as I can.

Another fabulous boxing day meal. The staff at Queen's Head are what makes this place special they went out of their way to answer queries and help out customers who needed something extra or something different even though they were rushed off their feet. The food is really good quality with decent sized portions. Nut roast was a little too spicy for some of our group and we would have liked more sprouts!! Otherwise all the food was lovely. Lovely touch to provide crackers and mince pies with coffee at the end of the meal , making it great value compared to competitors.

Just returned home from our Christmas lunch. Fantastic meal. Very tasy. Chef was brilliant with the gluten free meals as well as an anaphylactic patron. Staff couldnt' ve been more helpful and attentive during the busy lunchtime period. Very relaxed and enjoyable. Big thank you to all the staff.

The food was delicious with the staff looking after myself and my friend.

Outstanding value for money good selection of food very polite and courteous staff

Excellent lunch selected from an extensive menu. Everything perfect, served by polite cheerful waiting staff. Will definitely be back!

As usual, food, staff and surroundings first class. One of my favorite places when I visit Norfolk. Highly recommend

Excellent friendly and cheery customer service. Generous main dish portions and good value for money. Huge choice on the menu, and a warm welcome. Highly recommended.

Lovely warm friendly staff, great food.

What a fantastic place for a meal. The tables are far apart to separate the customers and the ambience is light and pleasant. The menu and daily specials is so extensive it would be impossible not to find your choice of food. Thank you for an excellent experience. I'll be back!

Went there on Saturday lunch with family. Friendly, helpful staff who know their extensive menu. Lots of choice and they were happy to personalise items. Allergy options clear and staff happy to advise. Generous portions. Advise booking as it can get busy, especially Sunday lunch.

Alway great, lovely service and reasonably priced,have been going for several years now and never faultered any meal. Alway top notch. K Dingle

Lovely service and food was okay.

Nice friendly pub, good service good prices, exactly what you want from pub grub!

Lovely staff and extremely yummy food.

A really welcoming atmosphere; excellent service; pleasant surroundings and of course wonderful food. They cater well for children and there's a small play area outside. Also, ample parking. Well done Queens Head.

I might give 5 stars all across but. I've only been twice at not a busy time. Nice pub. Deceptively larger inside. The TARDIS, lol.

Very accommodating staff, we had elderly parents with us and they allowed us to have children's sized portions for them. Wide selection on menu, lovely fresh salad bar

Great pub I'm definitely going back 😁

Everything was nearly perfect? The waitress remembered us as a group of 4 from February 2020 and before? The sad part was one of our group passed away November 2022. The food and service was perfect, a happy place.

We had a really lovely meal here. It's a lovely setting and the food was so good. Wouldn't hesitate to recommend eating here.

Huge starters, one guy said I'm done. Very nice food which was well presented and hot. The only downside was the wait to be served as there were 37 in our group but they cater for more than this inside and outside. We're definitely going again, though.

We ate here Saturday evening, and the food was lovely and the staff were very friendly and attentive. The restaurant was busy and we can see why. We would love to have a local pub as good as this within walking distance.

It's a nice friendly pub in a cute village. The staff was friendly and if I'm at the way again I would definitely eat here again

Was a lovely place food was great well sized portions , friendly staff

Food great hot and many dishes to choose from

Just had a great lunch, staff were very good, attentive asking if we wanted out glasses refilling and the food was great.

A little pricey but a good all round experience.

Friendly staff and reasonably priced, I'd recommend it

Very good minute steak is 2 pieces one hiding under the eggs

A great local pub with a nice atmosphere. Good selection drinks and food.

Popped in for a quick drink last week, sad to say not the best experience. Bar staff not welcoming, didn't ask what we wanted to drink and when drinks were served, just had cash machine pushed over bar No idea what round of drink with no indication of prices

We moved to Hethersett in Feb 22 and this local is literally the heart of it. Such warm and friendly staff. Great pub food, amazing selection of city style cocktails which is Impressive for a village pub. Lovely layout with a dog friendly beer garden, marquee and play area and a pub and restaurant inside. Very clean and tidy too with ample parking.

The Queens had a surprising amount of space and tables in the restaurant area and better lit than most places - I like to see what I'm eating - there is traditional pub bar area with tables accommodating two separate card games in progress and a good hub-bub of conversation . There was a modest range of real ales . I had steak&ale pie which was as good as you get anywhere-and the standard these days is on the up, and my sister had roast turkey which was the most succulent turkey I've ever seen . And all served up on those big oval plates and the portion size was such that we didnt need any pudding. The waitress was attentive and the food good value . If I was ever in Hethersett again I would most certainly go there again. Alan S.

Well this place is absolutely fantastic we had a 3 course mother's day meal and it was beautiful and all of the staff are friendly and really helpful. Thanks so much for making both mine and mum's mother's day amazing 💐

Really good choice of dinner options at competitive prices including the drinks

The specials change regularly. Food, coffee and drinks are very good. Staff are very friendly and the service is excellent. Must book for big groups. Dogs are only welcome if eating or drinking in the garden.

Nice busy pub and restaurant. party of 8 friends all had excellent meals, which were nicely presented and were generous portions. All the girls who waited table were friendly and efficient. Not my first time here, and it certainly won't be my last. Highly recommended.

Had lunch here on 2nd March 2023, it was very busy but we were immediately shown to our pre-booked table. Waiting staff couldn't have been more polite, attentive and helpful and whilst there was a wait for our food as it was so busy the meal was excellent and very good value. Will definitely be back!

Lovely food, provided on nice hot plates. Plenty to choose from on an extensive menu. Specials board too. Friendly staff who didn't rush you. Easy parking. Recommended.

The staff were really friendly but the food was awful. I had chilli with rice. There was a very small amount of rice and the chilli was just sauce. There wasn't any meat in it, and the presentation was terrible. My friend had the chicken burger which was tasteless. We left a lot of food but the waitresses didn't ask us why. It was expensive for the quality of the food we had. I definitely wouldn't return

Our favourite local, here most weeks! Staff are always friendly and polite. Quick service and Quality food. Tonight we celebrated my Dad's 60th Birthdya with my family. He loves the food here. Such a variety of meals on the main menu and specials board. Food was delicious tonight as always. Forever bringing people here to try the food!

Absolutely lovely meal this week. Staff as efficient as ever

We had Christmas lunch at the Queen's Head and would highly recommend. The food was delicious and the staff so attentive. It was our first ever Christmas Day Lunch dining out and so pleased we choose here. Thankyou to all the staff. Happy New Year 🎉🎉🎉

Just had our works Xmas do at the Queens. First visit and NOT disappointed at all....good food and great service, staff all had a smile! Would certainly go again and recommend to all!😁👍

Nice pub, great staff, good food at a reasonable price.