Ethos Brothers in Brentwood

The food is outstanding. Beautifully cooked and presented. Massive serving so fresh The staff are really friendly and helpful. I will definitely be back.

Great place for both dine in and take away. Breakfasts always great!

I used to go to this place a lot, but feel like the service has got so poor when the manager isn’t there. When she is, it’s an entirely different experience and I can’t fault her. She’s friendly and clearly good at what she does. Unfortunately on the several occasions I’ve been without her there, service is poor at best. I’ve been debating whether to even review this, but another poor service today and I’m fed up. We ordered to have a delivery today due to us having an 8-day old baby and it being my birthday - our drinks arrived. The food did not. We phoned the restaurant to speak to a guy who was so blasé and unhelpful- he said it’s not their problem, another uber driver took our order, returned it back to them cold and we would have to pay again as it’s not their problem but Ubers. I find this service pathetic. It is surely also the responsibility of the business to ensure the correct delivery is being taken. He offered no solution and was about as useful as a chocolate teapot. When I phoned to ask to speak to the manager, I found his tone and manner just so apathetic. I’ll not be bothering to go here again, today was the final straw.

Closed down, don't waste your time coming. Brentwood council is currently executing a gentrification program against its constituents in Brentwood.

Ignore the bad reviews, the team are very sweet young people, they go above and beyond especially for the older guests. Who possibly going into costa is there only form of socialising for the day. The team help them with the app, take their stuff over for them, talk to them. They held the door open for me as I came in. These little extra things make all the difference for people but yes will make the queue go a little longer okay but all in all they do try to be quick and efficient as possible. My coffee was delicious too.