Etçi Mehmet Steakhouse in Birmingham

Just a hype. Thats all. Overpriced and crowded, find somewhere else.

Visited on Sunday, 24th November 2024 I recently visited Mehmet Etci in Star City, Birmingham, with my family, and I feel compelled to share my experience. While the quality of the ingredients and the behavior of the staff were good, unfortunately, our overall experience was disappointing. We ordered the following for four people: Etci Special Kebap (gluten, milk) Chicken Kofte Chicken Shish Adana Kebap Chicken Wings Lamb Ribs Lamb Chops Additionally, we ordered: A Chicken Burger (£14) A Kid’s Chicken Nugget (£10) A service charge of £10.60 Total: £116.50 The positives: The ingredients were fresh, and the waitress was friendly and attentive. However, the negatives were significant: The taste of the Adana and Chicken Kofte was extremely disappointing. Both were overly spicy, to the point of being unpleasant. We expected larger portions to accommodate four people. Instead, the restaurant divided the food into two smaller portions, which resulted in smaller kebabs (approximately 100mm in length, rather than the expected 250mm). There was also less lamb ribs and lamb chops than anticipated. The overall portion size was far too small for the price. The food seemed to be enough for two people, not four, which made the price of £116.50 (for five adults and one child) feel exorbitant, especially without drinks. In conclusion, I strongly advise against visiting this restaurant, particularly if you’re with your family. It’s difficult to complain in front of family members when you’re charged so much for such a disappointing meal, with low quantities and overly spicy dishes that many people may not enjoy. Save your money and look for a better dining experience elsewhere.

Great service and atmosphere, and food was good, too! Easy to access from the car park, but toilets on the 1st floor-- didn't see an accessible toilet on the ground floor. Thoroughly enjoyed it!

Great food. Great service. Recommended.

The food was good, but the main course wasn't hot. We had not finished our starters and the staff bought our main courses to the table. I explained to the staff we are not ready for the main course but they said they have already cooked our food. We felt we was being rushed to eat and get us out. The one waiter did give us complimentary tea but I expect better service for the price we paid. Also the restaurant temperature felt cold so I had to leave my coat on whilst eating.

The new menu was great, especially the family meal for 4 people was amazing, very tasty, just like the ones we had in Turkey.

I tried Beyti kebab today and it was delicious.

Lovely decor, waiters pleasant enough. We went on a very cold night and it was very cold in there, no heating on. All of our food was only lukewarm, we didn’t complain as we were ok with it like that but some people, like my partner prefer their food piping hot. All 10 of said we probably won’t return, the food wasn’t worth the expensive prices. I paid £18 for an asado burger that was no bigger than the palm of my hand. There was about one and a half to two tablespoons of meat on it. Totally not worth it. £6.00 for 5 cheesy onion rings, they were lovely to be honest but expensive. Kids chicken nuggets and chips £10 😳

Food ok by myself the bill come to over £70 very expensive for one person mediocre food

Fantastic food and atmosphere...perfect for families....only downside is that they don't serve alcohol which i didn't realise but that's not a big problem.

May be a little biased as comparing to the Manchester branch. The food was really good. Some items on the dessert menu weren't available so that was a little disappointing. The atmosphere was nice and quiet, but not the lively, electrifying waiting we're used to at Manchester, which is essentially what we go to Etci for. Kids menu is pricey too.

One of the best meats I’ve ever tried. The portions were big and prices are reasonable. The staff was also very friendly and fast. I would recommend anyone looking for a good meat place around here

Meat is scrumptious. Service is the fastest.

This Turkish restaurant is a must-try! * Food: Authentic and flavorful Turkish cuisine. * Service: Excellent and hospitable staff. * Ambiance: Lively and inviting atmosphere. * Value: Affordable prices for generous portions. Highly recommend!

Can I Just Say At First I Was Scared To visit This Place As I Heard It Was Over Rated And Prices Were Highh !! Now That I Have Visited Amazing food, grilled To perfection! Great Portion Sizes and Good Choice Off Seasoning! Amazing Atmosphere, Love The Half An Hour Shows Of The Flames and Music. Great service-, Every Server Aims To Please And Always Has A Smile On Their Face! Can I give A Shout Out To the Waiters Who Served Us . They Were Amaazingg And Very Friendly. The Only Downer Of This Place Is Drinks Were Served 45 Mins Before Our Food Arrived So The Ice Had Melted and The Fizz Had Finished From Our Drinks However Its Something Small which Can be Improved By Just Asking Your Customers Would You Like Your Drinks Served First Or With Your Food.

Everything was spot on! Food was delicious and Karim recommended us the perfect temperature for the steak and was very professional! Keep it up :)

Amazing Ripp off. AVOID. Went yesterday, warm welcome, ordered food which took ages to be served. Staff always around us(trying to tell eat fast and buzz off..!),couldn't feel comfortable to dine.1 piece of steak with nan bread & salad £68.! Another steak £120.!. Gosh came home well fed but empty pockets.Guys Enough steak house on Coventry Road, Ladypool Road, Alumrock. Fair price, quality food. Would avoid unless I earn some gansta cash. Not worth my hard earned money. Sorry.

Menu too pricey and served poor quality Beef, Staff friendly and helpful but the amount of smoke in the air with broken Aircon which seems a long term thing as using 2 fans which simply recycle the hot smoky air. Made a special trip to visit but never again. Also with a very excessively priced menu, they simply cannot automatically add 10% Service charge which the customer should decide as we wanted to give a direct tip to the staff for service and not automatically to the bill.

Very rude staff , with poor understanding to basic serving etiquette. Steak arrived rare when requested medium well . I can't find a reason why people eat here.

Very good service and food! karim was very helpful thank you

Amazingly tender and delicious Asado Beef 🥩 definitely you should tasted. Very welcoming service by Mr. Şevket . Thanks a lot. Lovely atmosphere . 💯recommend 👍🏻

Lovely place food is Amazing great customer service staff makes you feel welcome and very clean place love the Meat it’s so delicious

Great customer service by Karim will be returning Lunch time menu was great value and really enjoyed it

I am from Nottingham and came to Star City for work purpose. I was looking for a prayer room and found it at Etci Mehmet. The staff allowed me to use the prayer room and I thought to myself why not have a cheeky lunch. The staff service was good and especially Karim was such a pleasant man. Ofcourse the food was top top!!! Never let me down. Will be back soon with family.

We went on an impromptu Sunday and had a great time. The food was lovely and decent value and there was even a bit of a fire show.

Nice food and excellent service from Kareem, thanks!

Thank you Karim and the team at Etci Mehmet Steakhouse at Star City, Birmingham. Beautiful venue, excellent, varied menu and excellent customer service.

Amazing service from Bhatti. He was so welcoming and friendly, highly recommend visiting Etci for a Sunday roast.

Had a lovely experience here. Great service by Bhatti, very welcoming. Will deffo be returning:)

Bhatti saab was great, good service, great chat and good banter

Great place to hang out on bdsy or special occasion. However I found the food lacking. Having visited Manchester previously this was soo far from the level I experienced there. Everything from the starters to steak were just OK. Average at best. Having spent near 600 for the meal we didn't come out feeling satisfied. Good for one off but won't be returning unfortunately

If you book for more than 6 people, they apply a MANDATORY 10% service charge. So after having a bill of over £500.00, you then have to pay an additional £50.00. It would be really great if they told people about the mandatory service charge, verbally, before they order. Because pointing people to the small print (Ts&Cs), after they have ordered, makes it feel like a swindle. Will not be going back.

Our waiter bhutty was very good with customer service will definitely come back and ask to be served specially by him. Amazing customer service

Bhatti was an excellent server, atmosphere was good and food was delicious

Bhatti excellent server and excellent customer service and excellent food

Excellent service and delicious food. Special thanks to Karim for looking after us!

Bhatti era increíble .. un gran servicio, actitud, amabilidad. Era un camarero increíble. Lo mejor que hemos tenido. Tomó tiempo para hablar a través del menú, dio sugerencias y también tuvo interés en nuestros chats. ¡Una experiencia tan agradable y divertida! Nos hizo reír a todos.

Food here was lovely, first time and will definitely come back. Waiter Karim is very friendly and highly recommended

Mashallah very nice food, the staff were very helpful.I spilled my drink and the staff cleaned it within seconds.Nice prayer rooms, clean toilets.We as a family felt like we were eating in Turkey. I highly recommend this restaurant.

More show than taste and quality. Good atmosphere but a bit ott, tbh.

Bhatti 10/10 service, always there to give you what you need.

Excellent service by Mr Bhatti. Food taste was excellent. Overall value for money

Exceptional service by bhatti, will definitely come again.

We went here 2 weeks ago and the food and service was subpar. I and a couple of others had asked for medium rare steaks and sauces to go with them, we received the steaks but not the sauces (which is quite odd…), we decided to dig in anyway as there was no sign of sauces arriving. Low and behold the steak was essentially uncooked from the inside and COLD. We made a complaint and sent back 4 steaks, they returned and it was still extremely raw on the inside (I feel like they popped it in the microwave as there was little to no difference from the original). We made another complaint and they took it away and brought our sauces (nice! we now have sauces but no steak😡). We decided to leave after this as majority of our table had finished eating and this took around 40 minutes of our time. It might have been a bad day but I will not be returning as I have had a bad first impression.

Mr. Bhatti was an amazing host! Honestly enjoyed our friends birthday like never before. Very welcoming and his banter was amazing. Food and the steak experience was out of this world!

Bhatti excellent waiter and the best service ever Highly recommend for you to come

Bhatti was great, and the food was amazing. He was great help in everything

Entry into restaurant is like entering a nightclub, loud music set for dinner time which isn’t appropriate. A lot of money has been to thrown at the look of the restaurant but sadly not the attention to detail of food. Bread that was ordered should’ve come first with the meze. Bread not like authentic Turkish bread whatsoever. Salad arrived without dressing. Was dry… no knowledge of true Turkish food at all. Expensive for what we had. Much better meals to be had at small local Turkish restaurants at a fraction of the price. Very disappointing

Had a very good time at mehmet etzci. Excellent service by Mr Bhatti. Friendly and professional staff. Food was delicious would definitely recommend. Very nice family atmosphere.

Bhatti funniest person ever daddy did well

Bhatta was a nice gentleman and a good service

Arrived here around 8pm, all I can say is the food was nice… not sure about the service. We asked if we could order drinks first as we were still deciding what to order - we went as a group of 6. Bearing in mind it would take a while for us to choose and give our order as there was 6 of us… The waiter, Bhatti said that we would have to order drinks and food together. As we battled the thought of thirst, we finally gave our order and requested a bottle of water whilst the mocktails were being made. Thinking the bottled of water would arrive first…. It never even arrived until we requested again after we had received our food. I don’t know what has happened to this place as my first experience was lovely and lively with fire experience.. the second time round it’s like there was no effort with customer service. Waiters kept hovering over us as if they are in a hurry for us to quickly eat and leave. Disappointed.

Very nice food and environment! Great service especially from kind gentleman Bhatti

Chatting was very generous and very kind. I really appreciated the way he greted me and my husband. Would recommend Etci Mehmet to my friends and family because of him.

Bhatti was the most kind, heart warming, very helpful, Very good mannered gentleman. May Allah (swt) bless him and he’s family with everything.. Insha’allah. I would definitely recommend coming to Etci Mehmet with this great service. Wishing everyone the best, Alhamdulilah

Bhatti was an ok waiter. Food was okay but I feel like they have lost the standard of what once was a great place to eat.. prices have shot up again and no idea why.. I wish these places would realise how many customers they lose because of just raising the prices to something stupid.. food came out cold too and the atmosphere wasn’t the same anymore.. was a bit gutted if I’m honest as this used to be one of my favourite joints..

Bhatti service was amazing, Definitely will be coming back!!

Bhatti service was very good. I definitely will be coming back again!!!!

It has been the best experience for me, they have very good service and the best atmosphere I’ve ever experienced

This is second time we come. Worst experience ever with the waiter named Bhati ( the old man with grey hair), although the food was delicious but his service was terrible nearly kicking us out of the restaurant ( asking us to pay and we have not finished our food) and we spent only 35 min in the restaurant. He was very rude asking us about our nationality in a racial way at the time of order in-front of our kids .

Bhatti was a very friendly waiter and was very attentive, would come here again

Bhatti was great. Great service and good. Highly recommend.

Great atmosphere and great service from our friendly waiter Bhatti

I found the köfte kebab a bit too raw, but the music was good.

Great food and great atmosphere, BHATTI was especially excellent

Dhatti- The atmosphere was very nice and the staff were super friendly!

The atmosphere was nice and the music was good, the rice was a bit too dry, but the meat was very tender and well marinated.

the service was excellent, the food was good. very polite and helpful staff..thankyou Mr Bhatti

Nice venue, very friendly helpful service and delicious food. Great for big events.

The chicken kebab was tender and beautifully presented. Recommended I also liked the ambience.

Very good service from Bhaddi! Would recommend

Bhatti was a great ... the food is great 👍

Primera vez, pero la primera de muchas visitas por venir. El servicio de todo el personal era increíble, pero la comida era el siguiente nivel. Posh kebabs todo el camino con el cordero siendo algunos de los mejores cortes que he tenido. Hubiera sido bueno si hubiéramos tenido un poco de salsa de chile casera y arroz turco, pero eso es un detalle muy pequeño como catador especial de kebab. Gran trabajo en general, así que 5 estrellas en todo el camino.

Decent food in a nice environment with fairly quick service. Thoroughly enjoyed my meal.

Amazing team and amazing food, will come back soon

The food is beautiful. Fills me up. Im satisfied.

Amazing food, grilled to perfection! Great portion sizes and excellent seasoning! Amazing atmosphere, love the half an hour shows of the flames! Great service-, every server aims to please and always has a smile on their face!

Great food and service by Archies. Would recommend and come again for sure

Was served by Archie’s, food came very quick and was super tasty. Service was 10/10 and Archie also offered us complimentary Turkish tea to finish off which made the experience all the more better. Would definitely come back here again!

Customer service was so so so good. Beautiful guys.

Food was decent, Archies was an excellent server nonetheless

Bhatti was very attentive and the speed of service was very good

A hyperbole of food well grilled, intwined with the servicing much adorned substituting for any shortcoming in food experience, encapsulating the experience vis-a-vis rudimentary antique environmental vibe. Genuine criticism includes the music which conflicted with the family/friend dining setting. Desert: Amazing ice cream with the cheesecake. Very hospitable to a large group, serving complimentary tea.

Vhatti his service is great. Very good service

Amazing food, fast service, really clean and friendly environment, 10/10 from me 🤝

Great ambience, atmosphere and food! Their hospitality was great too!

Absolutely disgusting food, would definitely not recommend. Service was lovely.

Bhatti was fantastic excellent service and the food was incredible, steak was cooked to perfection. Will definitely be back again.

Delicious food and an amazing service. Bhatti made us feel like we were family while serving us which made the atmosphere even better. I Would highly recommend vising etci Mehmet.

Service was amazing by Bhatti, good quality was top class.

Great service as always. Special thank you to uncle Bhatti for his service!

Bhatti was the waiter very friendly, excellent food and atmosphere would recommend

**** EDIT TO ORIGINAL REVIEW **** Following my review below, I had a call from the manager here, who listened empathetically to my concerns, with an aim to ensure that he could put things right, which I truly appreciated. After speaking through my entire previous visit with the manager, he invited me to give them another chance. I visited again today, and the service was excellent! The atmosphere was vibrant and the food was outstanding! My daughter who is autistic, was reluctant to return, however, she is now so glad that she did as she enjoyed every minute! We all had a lovely evening and left feeling extremely satisfied! I just want to say thank you to all staff for making this experience amazing, and for the manager who went above and beyond which truly demonstrates his passion! I have already recommended this place to my friends and family and thought it was fair to update my original review. ---‐------------------------------------------------------------- I was disappointed by my visit here. I had expected the experience to be sensational after reading online reviews. However the service was poor, the restaurant was empty at 5pm but yet I was seated by the door. As the restaurant was empty it would've been nice to be offered a better seat, especially as the decor is beautiful. The staff hovered around my table at the door, which made me feel uncomfortable whilst eating. When I ordered the Tbone steak the waiter said "wow" which I found offensive. Would not recommend this place, I should've went elsewhere.

Wow the best Baklavas, I enjoyed the meal. The meat was so tender and nice and also great service from Bhatti. He made sure we enjoyed ourselves thoroughly. I will surely be back

Mr Bhatti was awesome. Friendly atmosphere. Great service. Soft and succulent lamb Roast, Great experience!

Fantastic place - Bhatti was lovely! Been to the one in Manchester too and it’s lovely too :)

Bhatti was hilarious, lovely staff and lovely food! 10/10 would recommend- a shame they don’t have one in London (hopefully soon)!

Hi. 👋 I been in this place few weeks ago. I really like this place. I would like to mention it, they have very beautiful designs inside and outside, with tasty delicious food. I don’t give them 5 stars because, I was felt stressed to see all the time staff members waiting next to our table! The waitress waiting all the time next to our table and watching around. I believe this attitude affects the customers! Also, price is quite expensive! Beautiful designs and delicious foods! Definitely i don’t recommend it!

The food is great and the atmosphere is amazing .Bhatti is very friendly and has such a great vibe.. would definitely visit again!!

Bhatti was wonderfull and welcoming! The service was perfect and I really enjoyed the the delicious food