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4.5

Based on 318 opinions finded in 2 websites

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Nº 203 in 1205 in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH..sausagecoffeecake
Score

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Coffee was served cold, asked to remake and nothing changed. Smoothie was really watery too, expected it to be on the thicker side. Poor experience unfortunately.

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Entertain Me . 2024-10-19

MORE AT Google

Had egg florentine and eggs royal. Spinach not cooked and hollandaise sauce tasted like it was out of a packet. Dropped my knife on the floor and when I went to pick it up it was covered in hairs .very dirty floors and overpriced

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Ashia Oozeer . 2024-09-22

MORE AT Google

All good 👍 Happy friendly faces that's important. Never had any negative experience. I go there often for many years now .. Clean and fresh place....

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ab ba . 2024-07-09

MORE AT Google

Amazing service every time especially from all the ladies working here. Top tier drinks too!

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Administrator Support . 2024-07-08

MORE AT Google

I was loyal to this place for 10 years. I really hope one day owner or who ever runs Esquires franchaise will bring good staff like before.. I never complain but seems like there is no manager, no one is in charge, no rules, staff unacceptable appearance, not wearing approns and loose hairs.. I had brown long hair in my take away. More important for staff is chat in the kitchen instead of taking care of customers. Please fix this place, first step - find good manager. This is the worst time this shop ever had.

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Cher Hardy . 2024-07-05

MORE AT Google

The best coffee shop in Balham. Can highly recommend the large Mocha .....mmmmmmm. super staff and prompt yet friendly service. Refreshing change from Starbucks.

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Andrew Payne . 2024-06-08

MORE AT Google

Very impressed. I was in a hurry for a train - didn't explain that wrongly- got a bit worried about having long enough to eat my eggs on toast. Very apologetic about their service. No need. I will be back next time I come down south. Best wishes Graham

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Graham Littler . 2024-03-18

MORE AT Google

One of the best flat white I had very long time, loved the atmosphere and the service was professional, we enjoyed the food too.

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Kinga Karda . 2024-02-25

MORE AT Google

Very disappointing, I used to come here all the time as it is one coffee shops in Balham you can take dogs into and the atmosphere is really lovely. However, after today’s experience I won’t be going back again. The coffee was undrinkable so I had to leave it. It was luke warm milk, worst than high street chains by a long mile. I went politely to let the girl know behind the till, she was extremely rude and her answer was that’s what a cappuccino is!! in an extremely belittling manner and said she will put it in the microwave. I felt like saying have you been to Italy? Or even down the road to brick wood or Hyde farm but I didn’t feel it was worth it. They have just lost a number of customers, not due to the coffee as such, but because of the very poor customer service.

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Rebecca Sage . 2024-02-11

MORE AT Google

Decaf flat white - disappointing, no taste/flavour, was basically hot milk

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Michael Garrett . 2024-01-24

MORE AT Google

Came here for the first time to do some admin with my partner. Originally wet to hildreth street which was rammed with queues to get anywhere. Found this place and it was like I could breathe. It was pleasantly buzzing but not packed to the gills so it was actually enjoyable. The staff were above and beyond friendly and helpful. The chai latte was delish. Would happily come back here to avoid the weekend chaos of Hildreth street for super friendly staff and relaxing atmosphere.

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Elizabeth Longley . 2023-11-29

MORE AT Google

Lovely local coffee shop with nice selection of options to fill you appetite and your heart. Great staff. Make my day!

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emi gallegos . 2023-11-24

MORE AT Google

Really nice place with reasonable prices. The staff is so friendly and it’s a dog friendly place! I love it!

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N Eph . 2023-11-14

MORE AT Google

A classic cafe, serving good quality coffees and pastries.

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Joseph . 2023-10-01

MORE AT Google

Very unimpressed. Service was poor. I walked in intending to have a breakfast, told the staff on shift I was intending to eat in the cafe (it was completely dead), yet, I was asked to pay for drinks first before ordering food. I then had to go to the counter to get my drinks rather than them be brought over while I was literally one of two people in the cafe. I wasn’t given a menu after 10 minutes drinking my OJ and coffee, and now I’m not going to bother getting breakfast here after all.

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INGENEUS . 2023-09-06

MORE AT Google

My favourite place to come for a relax and a tasty lunch. Always welcomed with smiles by the lovely ladies. I would definitely give 5🌟 but it can get very hot sitting in by lunch time

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stacey hawkins . 2023-09-05

MORE AT Google

Personale molto gentile, e qualità dei prodotti buona

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Anita Stefanini . 2023-09-04

MORE AT Google

lovely staff with welcoming smiles , nice atmosphere but no air con so makes sitting inside not as enjoyable. All in all great place to unwind

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darius . 2023-08-25

MORE AT Google

Bad brunch/breakfast (wouldn't recommend), cakes and pastries are ok. Coffee is generally poor - more milk than coffee. Shame as its such a nice place and well located!

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Jessica Stephenson . 2023-08-21

MORE AT Google

Friendly staff. Even with kids and dogs. The only problem...too hot. No air conditioning.

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Paola Melato . 2023-08-13

MORE AT Google

Rude and abrupt staff member ( on the till) had to ask her colleague to close the door as she point blank refused for her own comfort . She then insisted on asking who asked for the door to be closed loudly to show she’s not happy. Not great value for money either for the food. 2 stars only as the decor is nice. No gluten free options or attempt to offer something that might work for somebody with coeliac. Just general training of staff wouldn’t go amiss. Used to come here by the after this experience will sadly not be returning

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Faisal Khokhar . 2023-08-12

MORE AT Google

The coffee taste was very saddening.

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Dmytro Rohov . 2023-05-31

MORE AT Google

Good coffee nice place. Prices ok for Balham

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Chris Wright . 2023-05-29

MORE AT Google

My go-to cafe for the best mocha in Balham! And the best service too ☺️

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Katie Hunter . 2023-05-16

MORE AT Google

Great coffee and service! Cumberland sausage roll is 👌

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Neil Baker . 2023-05-10

MORE AT Google

Spent £5 on a latte which was overpriced in the first place, latte tasted synthetic and terrible avoid this place for coffees. Their food also looks terrible I wish I never tapped my card and walked out

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Z Ahmad . 2023-04-30

MORE AT Google

Really nice coffee shop and the cakes are gorgeous!

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Abi Atkins . 2023-04-29

MORE AT Google

If you like hot milk with hardly any taste of coffee then their cappuccino is perfect for you. Customer service non existent and absolutely no atmosphere. Much better coffee places in Balham - won’t be back.

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SB L . 2023-04-15

MORE AT Google

Came here early on a Monday morning for breakfast whilst I got some work done. This place does seem to get busy early so probably best to get there early. The coffee is mediocre; I find it particularly ridiculous when shops charge additional (50p) for alternative milk. The pancakes with maple bacon were just not very good. Thin, starchy, and then somehow soggy because they were soaked in maple syrup.

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Nancy V . 2023-03-14

MORE AT Google

I had a terrible experience at this cafe. My partner and I purchased breakfast and drinks with the intention of doing some work on our laptops. After ordering, the waitress unapologetically told 4 customers (basically the only ones in the cafe) that they don’t allow laptops on weekends. However other customers were arriving and using their laptops and not being told the same thing. The staff were rude. I could have made the breakfast better myself. The egg for my smashed avo came out after the meal and my partners hash brown (which they forgot) was rushed and soggy. I will never return again.

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Ebony 42 . 2023-03-12

MORE AT Google

Lovely eclectic coffee shop. Good choice of food. Friendly staff. Can sit out in the back in summer.

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Dina Raouf . 2023-03-07

MORE AT Google

Love coming here for a weekend brunch. A lovely, cosy cafe with friendly and welcoming staff. They serve a wide range of hot and cold drinks with loads of pastries and cakes on offer. It's dog friendly and sell cards and gifts as well!

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Sophie Smith . 2023-02-05

MORE AT Google

A cozy place for brunch. The coffee was lovely and the service was great!

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Selma A. . 2023-01-29

MORE AT Google

Demasiado caro para lo que ofrecen

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ANTONIO CAMPOS CANO . 2023-01-15

MORE AT Google

excellent service, great coffee and an overall welcoming aptmosphere. would highly recommend!

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Emperor Palpatine . 2022-12-29

MORE AT Google

Beautiful clean place,food and drinks are amazing and the staff are so wonderful,definitely need to visit if you haven’t yet :)

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Alex Ghinet . 2022-12-29

MORE AT Google

Perfect cafe with lots of seating, baristas always super friendly and coffee is first rate

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James Giles . 2022-12-27

MORE AT Google

Went in here to have a cuppa before going back to work. Don't expect much from a coffee shop, simply put a good cuppa and a clean table. The Gen Z worker was extremely put out to make a pot of rooibos tea. It must have been tiring for her to come back to the till and get a receipt. Let alone to be bothered to clean all the stuck on food left at the only table available in the place. After that she was much to busy on her phone to clean anything. Thank god a new member of staff entered and actually did something. When I cannot put my hand on the table for fear of getting stuck, I will not be back

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Wayne Goertzen . 2022-12-21

MORE AT Google

I've been coming here in the morning for the past 8 months, very welcoming and chilled spot to sit and relax. Arnita is always a very friendly and welcoming host as well as Dini

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max cochrane . 2022-12-16

MORE AT Google

Girls are very friendly / service is good. They also make a good cup of coffee ☕.

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Max MAx . 2022-12-07

MORE AT Google

Un locale davvero originale, si trova a Bhalam, quartiere a sud di Londra. Praticamente un mix tra la classica caffetteria italiana, un bar, assomiglia molto ad alcuni locali newyorkesi, in cui si può stare a bere un buon cappuccino mentre si è collegati al WiFi, insieme ai propri bambini o amici. Ben curato, personale gentile e simpatico, accessibile, si trova vicino a stazione dei treni e metropolitana ed un parcheggio. Prezzi nella media, cappuccino buono! Brave😉

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Ste Paga . 2022-12-06

MORE AT Google

Basic food, I wouldn’t bother eating here. Had a full english and got one slice of bacon.

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Caroline Carvalho . 2022-11-19

MORE AT Google

My favourite coffee shop as well as my local coffee shop! It's cute and quirky, and serves a great selection of coffee, pastries and cakes. I'm not sure what it is, but they bake their pain au raisin / chocolate to perfection; never dry, always moist and chewy. They also have a simple selection of light meals; I highly recommend the vegan sausage roll (amazingly, better than 95% of real sausage rolls you'll buy) which comes with a fresh salad. The lovely ladies who serve you are never without a smile, and have become part of my daily / weekly routine. Highly recommended for anytime coffee, light lunch, or a remote working spell (please don't have your meetings here though; it's annoying!). Final bonus feature; it also has a cute paved back garden area, which is perfect in the summer months. On second thoughts, don't come here; I want it all for myself 😂

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Dave Stewart . 2022-11-14

MORE AT Google

Good place to come with family. Staff is also VERY friendly and helpful. Shop looks amazing and cozy

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Kristiāna Elīze Sīmane . 2022-11-14

MORE AT Google

I regularly drop in for coffee. The atmosphere is relaxed and the staff are friendly. Good local coffee shop.

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EM elle . 2022-11-12

MORE AT Google

Some of the rudest staff you’ll ever experience! So many better options locally, don’t bother with this one.

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Robert Griffiths . 2022-11-06

MORE AT Google

If you are looking for a cosy place to work, read a book, or catch up with a friend, this is the place to go. Staff is really friendly and they have very tasty treats to enjoy!

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Saba Anjum . 2022-10-27

MORE AT Google

Recently had lunch here...lovely food/atmosphere and location

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V K . 2022-10-07

MORE AT Google

I used to go to this cafe every day but after my experience the other day I am shocked and sad. The manager was so rude to me when they had made a mistake with my order, tried to tell me (as a vegetarian) that i had ordered the normal sausage roll when in fact I asked for the vegan. I understand the staff member serving me may have been new - that is completely understandable but to not apologise to me and to treat me like I've ruined their day was unacceptable. I was a loyal customer and now I will be going elsewhere.

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Sophie Gilbert . 2022-10-04

MORE AT Google

My favourite coffee shop and absolute go to! The best coffee and great food, lovely staff and has such a nice atmosphere.

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hebetily . 2022-09-07

MORE AT Google

O melhor café que tomei na Englaterra Best coffee . Absolutely

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Junia . 2022-07-12

MORE AT Google

Love the coffee and the pressed juice. Barista was very nice and friendly.. Very good coffee and atmosphere. .

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Anne R . 2022-06-08

MORE AT TripAdvisor

Decent coffee, awful service. Really unfriendly, bordering on hostile staff. Don't understand these people who work in hospitality but seem to actively despise serving people 🤣 lady with the tattoos was nice though... And the coffee was ok.

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David Durham . 2022-06-06

MORE AT Google

Really nice cafe, and the coffee & walnut cake was really one of the best cakes I've ever tasted. I'll come back for that. I really wish however that they had all of the items on their menu available. All they had available when I visited was their coffee and the cakes they had on display. I've only visited once so maybe this was a one off but still, I was expecting to try more than just their cake.

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Deshune Morrison . 2022-04-29

MORE AT Google

This is cute small cafe, serving nice brunch and great coffee. Staff is very friendly and welcoming.

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Joseph Snajper . 2022-04-02

MORE AT Google

Warning for all vegans and dairy free: I ordered the last slice of vegan cake on display for £5.50 ( similar slice size as the cappuccino gluten-free cake). The staff gave me less than half of the slice as per photo. I questioned why it was so small compared to other cakes - to which se replied vegan cakes are very expensive and that's what I get. It was the most expensive cake on display (gluten free was cheaper) and all I got was a thin slice. The strange thing was - she didn't return the "rest of the slice" to the display. Did she eat it? Very odd!! I've eaten vegan cakes all over London and I've never seen that - it's always a normal slice of cake - and I've never paid more than £5. Apart from that, the latte was lukewarm - it got cold very quickly. It get two stars because the cake was tasty and it's a cute little cafe. Avoid this place if you don't like to get ripped off

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Soul Colour . 2022-03-30

MORE AT Google

Don't go for the eggs Benedict or Florentine, they are really bad

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Rich Johnstone . 2022-03-21

MORE AT Google

The menu is not great but at least what I had was tasting. Staff quite rude.

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Angela Fernandez . 2022-03-19

MORE AT Google

Very nice and cosy coffee shop in Balham x Came for a morning coffee and absolutely enjoyed it🤩 Staff was also very friendly and helpful! Definitely coming back :)

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lisa brown . 2022-02-22

MORE AT Google

Strongly recomended but slightly annoying habit of saying everything available until closure at 5.00, but actually winding down on the food front from c. 4.00!

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Mark Synge . 2022-01-07

MORE AT Google

Cute corner coffee shop. Check out the hidden space downstairs, really chill place to enjoy a good book or hot desk!

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Jacqueline Ho . 2021-11-10

MORE AT Google

Nice Branch of Esquires coffee, better than some of their other branches.

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C L . 2021-08-29

MORE AT Google

This is a new find for us.. Great coffee, nice buzz to the place.. In fact I may go have lunch there today.. Vegan sausage rolls were a bit of a find (my wife didn't warn me and I didn't know until after.. Well worth a try).. Overall great place

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Chris Morgan . 2021-08-20

MORE AT Google

Lovely coffee and the staff a really friendly. The outside seating is really cozy

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Marjorie Coomber . 2021-08-17

MORE AT Google

Lo-middlebrow selection with highbrow price, thats Balham 4ya. Not for the unskilled trades person.

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Hot Male . 2021-08-01

MORE AT Google

I had a really lovely iced americano, lovely customer service and the atmosphere was a perfect environment for me to study in xx

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marcie docherty . 2021-07-10

MORE AT Google

Always go to this place. Good coffee and lovely staff. 🥰

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Darren Small . 2021-06-23

MORE AT Google

BAD EXPERIENCE. I could clearly hear the staff talking and laughing about me while I was in the cafe. This made me feel very uncomfortable and I won't be recommending this place to anyone. Prior to this the woman who served us was very cold and uninterested and asked us to wait so that we could take our own coffees to the garden, even though there was hardly anyone in the shop. This was on 20/06/21 in the morning.

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James Newhook . 2021-06-20

MORE AT Google

Vegan cream n choc cakeshake...not so healthy 😋

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marina martin . 2021-06-08

MORE AT Google

Excellent independent coffee shop in Balham. Great food and coffee, friendly staff and good vibe! I am a regular!

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David . 2021-05-21

MORE AT Google

The best thing about this place is the location and decor. I like sitting here and working. The only café we found open on Boxing Day after a hectic day of shopping we wanted to sit down in peace and have coffee and cakes. This was just the place. However I don't like the coffee (not artisan or smooth) and staff were not that friendly. On other occasions when I visited recently, coffee was served in paper cups just because they were closing in 30mins,which was not appropriate. They could have mentioned that and I would not had coffee on that occasion. I only found out after I had already paid!!

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Sutapa B . 2021-05-20

MORE AT Google

I was excited to go into this coffee shop as I liked the look of it. Coffee quality was bad, there wasn't anything special about the caramel shortbread I had, pastries as well.. but what I was most disappointed of was the customer service. Absolutely zero people skills. No offered help, no explanation of anything, there's your coffee and done. Even though me and my friend definitely showed an interest of all products. Very disappointed. Made me sad.

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Gabriella Vaskova . 2021-04-29

MORE AT Google

Do recommend. Great options for breakfast!

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Hussein Moe . 2020-12-14

MORE AT Google

Will go again. I only popped in to get takeaway cappuccinos, but I was struck by how friendly the service was. The cappuccinos were wonderful too!!!

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Alexa Daddario . 2020-12-07

MORE AT Google

Croissant tasted like plastic and clearly store bought. No spoon with my tea to.

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Lee Weywey . 2020-12-05

MORE AT Google

Unbelievably poor service. Every time I go on there I am amazed that they still haven't sorted out how poor the service is. A real shame

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Andrew Theodosiou . 2020-11-09

MORE AT Google

Great coffee shop with good service and polite staff. I strongly recommend it to others looking for a relaxing and comfortable atmosphere. 10/10 experience overall.

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Robert Simkin . 2020-10-28

MORE AT Google

Absolutely Great coffee and cosy atmosphere...staff are full of smiles and welcoming. Good for home workers. Jay and Saba

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Jay A . 2020-10-20

MORE AT Google

The food is very good and comes in time. Also very friendly workers.

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Michel Bolou . 2020-09-21

MORE AT Google

The Best coffee in Balham, friendly staff

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Sandau Daudon . 2020-09-19

MORE AT Google

Avarage coffee. They offer cakes but nothing too special. Enjoyed the seats outside however you can only have take away coffee cups and not proper ones. Wouldn’t come back for that reason.

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Zlatimira Petrova . 2020-09-18

MORE AT Google

Benefits from the charm (the shop itself) of the previous owners but lacks any of their service, finesse or quality - a shame. Balham isn’t so busy or transient that you see the customer as a £-sign.

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Hiraeth Hiraeth . 2020-09-14

MORE AT Google

Best cuppacino outside of London.. good price and in a nice big mug!!! Staff are also super friendly..

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Bianca Nowicki . 2020-09-02

MORE AT Google

Wasn't particularly busy but had to wait 40mins for small portions of very average overpriced brunch food. Strange ordering system using an app but still have to queue up anyway. Wouldn't recommend.

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Sam Miller . 2020-09-01

MORE AT Google

I used to go to Esquires Coffee when it was called Lavish Habit. It still is my favourite coffee shop in Balham- friendly staff, good coffee, nice breakfast menu and quirky decor.

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Agnes Francis . 2020-08-31

MORE AT Google

Great calm atmosphere and friendly staff

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Ahmed Wahab . 2020-08-27

MORE AT Google

They had a great selection of teas, coffee, and milkshakes. The cake selection was also good and reasonably priced. The environment was a nice setting. Unfortunately the brunch menu wasn’t great. £8.25 for the attached. Great for a coffee and a cake, wouldn’t recommend the brunch.

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S S . 2020-08-22

MORE AT Google

Great food but the customer service needs to be better.

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Felicia Rome . 2020-08-22

MORE AT Google

Awful. Nobody greeting customers at the entrance just a miriad of fussy "do this, do that" signage. Moody staff member eventually appeared and gave a half-hearted explanation about the requirement to order via an app before sashaying off. Charmless individual behind the counter said she couldn't help us until we'd downloaded the infamous app and directed us to sit at a table to "sort ourselves out". Very helpful! Table was filthy, covered in debris from a previous client. Food on display looked as wilted and lethargic as the staff. We left without ordering so cannot comment on the menu offer etc. This place is possibly fine if you're a tech savvy millennial automaton but if you're an aging, slightly technophobic, human being with a personality, I'd go elsewhere. We did 👍

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Paul Casey . 2020-08-19

MORE AT Google

good coffee, food is great and a couple of healthy options are tasty. only problem is its pretty busy these days but thats not their fault. staff are always really nice, especially when i'm half asleep and cant find my wallet!

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alex n . 2020-05-28

MORE AT Google

Nice and cozy place, maybe closes a bit soon on sundays.

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Hakuso Juju . 2020-03-08

MORE AT Google

Best cafe in balham, (even though they took pancakes off the menu) Great place if you need to work in the week, lovely atmosphere and good chance of getting a seat!

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Lucy Brassington . 2020-02-09

MORE AT Google

The most amazing Vanilla Matcha Latte 💚

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KRISHAN PARMAR . 2020-02-08

MORE AT Google

Great value breakfast, with quality ingredients and very well priced. It was a very busy Saturday morning and the staff were clearly rushed off their feet, but were still super attentive. They mislaid our drinks order and when we pointed this out to them, they upgraded our drinks to apologise.

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Kristian Davies-Lloyd . 2020-01-18

MORE AT Google

Good enough wife to work in on a laptop. Downstairs there's a table next to a socket where you won't be disturbed. Good coffee, nice desserts.

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Nick Broad . 2020-01-18

MORE AT Google

I was a regular at this cafe for years and the gluten free cake I bought today was delicious, but I was meeting a relative who only had an hour to spare and we waited for 45 minutes for our coffee. After 20 minutes I asked where they were and was told they were coming. After 40 minutes, when I realised loads of people had been served takeaway coffees, yet mine and my companions, which we had paid for had not been, I asked again. Told, 'We serve takeaway first. Do you want your coffee in a takeaway cup?' I said, 'No. I would just like my coffee in the cup I paid for it to be served with.' My companion then asked the waiter as she passed our chairs and she was extremely rude. We finally received our coffee 45 minutes after I ordered and paid for them. There is no visible sign and no one tells you when you order and pay that takeaway coffees take priority. Choosing this out of Balham's many cafes was a big mistake. The terrible and hostile service ruined what should have been a pleasant meeting and I felt angry and upset. Poor service has ruined what was once a lovely venue. My one star is for the cake - but that was soon forgotten amidst such an appalling experience.

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Fran Bowden . 2020-01-18

MORE AT Google

Sweet and funny drinks and great for doing work; the owners are very kind and there’s a downstairs area as well.

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Shirley Wang . 2020-01-05

MORE AT Google

Esquire's Balham is my Fav coffee shop, the customer service is AMAZING, I am a fussy customer and very particular about my coffee but the staff have taken pains to learn how to do it just right, now I don't even have to ask they just know when I come in and ask if I would like my usual. There is a warm and inviting atmosphere, their food is lovely and what I particularly like is that the staff are NEVER grumpy..... in fact now I've written this I think I'll go get a cuppa 😁 Keep it up girls ....you are too many to mention personally by name, you are all fantastic xxx

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Justine Sanyang . 2019-12-13

MORE AT Google

Esquires has become a regular spot of mine since moving here. The coffees are great, the OJ is the sweetest to touch my lips, and the vegan breakfast is worth dying for. Esquires has the best vegan breakfast in Balham! A nice open and bright atmosphere, polite staff, and a good rewards system. They also have cool leather goods for sale, furniture and scarves!

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wild doggo . 2019-12-06

MORE AT Google

un lloc tranquil on prendre un cafe bonissim . El servei molt amable. Per tornar.

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Meritxell Bassols . 2019-12-05

MORE AT Google

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