Esquire Bar and Grill in Southwark

Came in a group of 13, prepaid £50 each as it was a large booking for a joint birthday celebration. We arrived 20 minutes later than the others in our group and yet the table wasn’t ready for another 10 minutes. We were promised bottomless drinks from the entire cocktail menu but received jugs of juice with hardly any alcohol (and we didn’t receive the first round of drinks for 40 minutes for a 2hr bottomless slot). When the food came out (an hour in) the mixed meat grill wasn’t exactly the same as what was listed on the menu that we received when booking. They replaced the jumbo sausage with prawn skewers although one of the girls in our group that had pre-ordered that option weeks before has a shellfish allergy. There was one poor girl waiting ALL tables most the night and only one person behind the bar. Painfully understaffed, awful customer service, the music was so loud you had to shout to be heard by the person sat next to you and the girls toilet was disgusting. The mixed grill was actually very tasty when it arrived but the sides came out after we had nearly finished our grills and then the waitress brought out a tray of sauces once all our food was eaten. 💀 Because we had such a poor experience, management offered everyone a £10 refund and for some of us to return for a free visit (I’m not going back, are you mad?) If my friend hadn’t persistently complained to the management, they wouldn’t have offered any resolution. I would say if you don’t mind very loud music and you’re coming as a pair or a small group of friends, you could have a better evening but this venue was simply not equipped to deal with a group of 13, despite happily taking £50 each (£650 table) for our booking in advance. Shame for my friends whose birthday celebrations were tainted by this experience.

Amazing experience will come again. Staff are nice when placed an order it didn’t take long for it to come

Pequeño restaurante muy encantador Comida muy agradable y fresca, desafortunadamente el lugar es un poco pequeño, sin embargo, hace el trabajo.