Ivory Arch Restaurant in Southwark

Very impressed never used Ivory arts before Will highly recommend

Very impressed never used Ivory arts before Will highly recommend

Food was stone cold and tasted awful. Chicken had no taste and i wont be eating it.

Very different and tasty veggie food 😋

Really disappointed with delivery, they need to be more realistic with delivery times and send something exrra if they know that they will not meet delivery time, but food was very nice, not too oily and delicious flavours, reasonably priced, I would order from them again if I'm not worried about the delivery time.

All food fantastic. Onion Bhaji could be a little fresher but otherwise great!

Food was extremely late, called restaurant several times and said it would be 5 minutes. Food was alright. Wouldn't bother.

Ordered for 8, arrived at 6:30pm. Very annoying but still very nice.

As I'm Working A Night Shift I Asked For It @ 23:45 ~ It Turned Up @ 22:20 When I Was On A Break.... Called Them Up And Asked How Come My Order Was So Early After A Ten Min Conversation He Found the Order And Said What Do You want me do do about it????? At Around 23:15 Whilst i was Eating i noticed That The Kebab i Ordered Was Not The Kebab I Ordered But A Starter A Sheek For £3.50 Rather Than The Shish Kebab That I Ordered @ £7.50... So Once Again I Called Them UP Yet Again After Another 5 Min. Off No I Gave You Right Order. I Told Them What I Ordered & What I Got ~ They Couldn't Really argue As I Got them To Put The Name's On The Box's.... He Said The Driver Had Already Left And They Would Drop It Off Tomorrow. Which Would Be Great But As I'm Not Working. No Good To Me In The End They Asked How Far Away I Was From Them Which is About 2 Miles. About 30 min Later. Found a Driver At My Door With My Dinner. When I Said About the Order Being Early. He Said The Driver Doesn't Work Late.

I wont be recommending or re ordering from you. In total 1hr and half waiting from order even though was advised 45 mind from ordering and delivery driver didn't appollgise for being tardy until I gave him the money and said you are a bit late and he turn and walked away talking out the side of his mouth saying sorry. No customer care so please share this review

The rice was as dry as the chicken. Seems like the food has been microwaved but I cannot confirm this as I didn't see it with my own eyes. Vegetable mix was covered in oil which was floating above the surface. Keema naan bread had so little mince in there, you could easy claim that there were no mince in the bread. Poppadom was nice. Order was 40 minutes late.

The order was super duper late. we had to call several times to get an update. we ended up paying double the cost by ordering a second dinner from some other place. Pathetic service. won't be ordering ever again.

Would rather the dog next time

Both mains were swimming in oil. I had to pour it into a sandwich bag and it weighed more that 70 grams!!! I paid for extra large portions of both lamb mains but the containers were far from full - even before the oil was removed. The food was still greasy to eat. Meat quantity was also meagre for 'large'. overpriced for what I actually received. My 'special notes' were also ignored. I used to really like this place and recommend it to people but the last few orders have been similar to this one. I shall now take a break from it for a while. Pity.

Food was fine - not amazing but totally fine. But we were told 45 mins for delivery, which is already a fairly long wait. In total it took about 1 hour and 45mins. We were misled (lied to?) when we called to ask how long it would be. “Fives mins”. Called back 20mins later “1 minute”, arrived ten minutes after that. No apology, pretty insulting, overall.

Food was great, nice quality and taste.

Was One of my favourite take-away restaurants but now it is not. The food standards have gone really low, the chicken madras was hard and the garlic naan bread was burnt. This has happened a few times now and it is a shame as I made recommendations to family and friends in the past. I will now have to find a different restaurant to order my take-away from.

Nice food, bit greasier than usual. Didn't have one of the items that I ordered so I got a call and they sent something else. Delivery time was updated to 25 minutes later than initially expected so had to wait over an hour for it. The chapatti was disappointing but the paneer was well cooked.

Popadoms taste like cupboard! Taste like they had been stored away for years- Garlic naan was cold and chewy, also not garlicy? Korma was watery.. Ordered from here by a recommendation- wish I hadnt!

Well I'm Not To Sure How The Delivery Time Works But It Was Over An Hour & 15Min Early, And Believe It Or Not But NO ONION BHAJI Or KEEMA NAAN. Oh Well Maybe The Next Restaurant Will Be Better Couldn't Be Any Worse........

Terrible Food, will not order again

terrible experience. food was late 45 mins so I called restaurant and the said it’s arriving in 2-5mins. it arrived only after another 40 mins. so from ordering to my meal had to wait 2.5hours. food arrived cold and I couldn’t heat it up as was at work so I had cold food after 2.5hours. not happy

We ordered the vegetarian set menu for two and were given two meat samosas by mistake. Being vegetarians, we think is unacceptable and phoned the restaurant to make them aware of the mistake. The employee we spoke with said we could have a portion on the house next time, but offered no refund, The rest of the set menu was lovely, but this really tarnished our experience.

I ordered chapatis and they sent supermarket tortillas instead. Ridiculous

It was worth the wait, food was tasty

Was Delivered Very Late but food was excellent

Not impressed at all,very late delivery and when I called to ask when my food will be delivered a very bossy person told me to wait coz the delivery just left.... Food quality quait bad, Cashmiri not at all like I know it ,raita with old yoghurt and coconut rice with no coconut in it and to top it up the pappadoms soft not crunchy at all.....

Food was Bland! Rice lacked seasoning Garlic chicken had no taste. garlic had clearly been thrown in at the end. VERY OILY

Always order from Ivory Arch, never have had an issue with them and the food is on point.

Always order from Ivory Arch, never have had an issue with them and the food is on point.

lovely food , always piping hot , very friendly service.

lovely food , always piping hot , very friendly service.

I always add a few minutes to the delivery time, but the food is worth the wait - our usual Indian takeaway.

I always add a few minutes to the delivery time, but the food is worth the wait - our usual Indian takeaway.

very tasty hot food , delivered by a very polite young man

very tasty hot food , delivered by a very polite young man

the food was fantastic the amount was great and tasty. lovely delivery guy and stayed to make sure that I've received everything. Definitely will order again and I recommend it.

the food was fantastic the amount was great and tasty. lovely delivery guy and stayed to make sure that I've received everything. Definitely will order again and I recommend it.

Paré en el restaurante volver de turismo. La comida es muy buena y un precio razonable para el dinero; sin embargo, el servicio que nos dieron era muy lenta, ritmo del glaciar. En un momento pensé que tal vez se convierta en nuestro camarero tenía el restaurante ill y la izquierda y nadie había informado a nosotros y luego me pilla él espera en otra mesa. Aunque nuestra comida había sido puesto en un buen 15 minutos antes que el otro grupo, y otra pareja nos sirven primero. Así que empecé a pensar tal vez estas personas eran asiduos y siempre pedimos lo mismo, llegando a la misma hora cada noche, quizás me habían llamado su pedido con anticipación la realización del lugar estaba un poco lento; pero el hecho de que estaba saliendo con estos escenarios dice el servicio era abominable cuando terminamos nuestras bebidas, no podía conseguir otros porque el camarero no estaba pagando us alguna atención. Cuando terminamos de comer traté la atención del camarero, así que podíamos pagar el registro y dejar, resultó una tarea muy desalentadora. Yo me levanté, poner en mi chaqueta, y todavía nada. Finalmente, cuando el camarero era en la vecindad me preguntó si podríamos tener nuestra hora y nos preguntó si estábamos terminado. Los platos estaban sentados en la mesa, vacía, apiladas. (qué es lo que el sitio necesita para un toque? ). Me pareció que tal vez porque no había niños varones en nuestro grupo tal vez pensaron que no merecen mucha atención. Me rendí tratando de entender el extraordinario servicio pobre. Nos pagamos tan poco la atención creo que si esto es común aquí, ellos pueden empezar teniendo un problema con la gente caminando sin pagar. Dado lo poco de atención nuestro grupo de dos recibidas, creo que la gente puede conseguir lejos con esto. Es una pena, porque la comida era muy buena y tenía el servicio ha sido un poco razonable que hubiera comido aquí.

Order was 15 minutes late (collection) even though they had confirmed the collection time. Food wasn't bad, but it wasn't authentic

Order was 15 minutes late (collection) even though they had confirmed the collection time. Food wasn't bad, but it wasn't authentic

Never received, was charged, though. Attempts to get this dealt with seem now to have failed. Terrible service all round.

Food was very nice and delivered on time

Food was very nice and delivered on time

Left a note to ask for chicken and not lamb. This was ignored, so when it arrived 30 mins late and i saw it was lamb it went straight in the bin. Don't make a notes window if no one takes any notice

Left a note to ask for chicken and not lamb. This was ignored, so when it arrived 30 mins late and i saw it was lamb it went straight in the bin. Don't make a notes window if no one takes any notice

Really quick delivery for the day and time. Food was actually so nice. I eat so much Indian takeaway and it's the nicest I've had in ages. Bombay potatoes were delicious, everything had good portion size. Used to order from purple mango but might make this my local. Thanks guys

Really quick delivery for the day and time. Food was actually so nice. I eat so much Indian takeaway and it's the nicest I've had in ages. Bombay potatoes were delicious, everything had good portion size. Used to order from purple mango but might make this my local. Thanks guys

Disgraceful service. Will NEVWR order from here again. Order hadn't arrived yet the app said it was delivered. WTH?! Then the restaurant kept hanging up on me when I called! Called me back ten mins later saying there's something wrong with the delivery car and to add another 15 mins onto the already nearly half an hour LATE order! No thanks - REFUND!!

Disgraceful service. Will NEVWR order from here again. Order hadn't arrived yet the app said it was delivered. WTH?! Then the restaurant kept hanging up on me when I called! Called me back ten mins later saying there's something wrong with the delivery car and to add another 15 mins onto the already nearly half an hour LATE order! No thanks - REFUND!!

I had the Wrath of Khan, it was absolutely amazing! For fans of very hot curries, this is a must! This restaurant is tucked away in an arch so keep your eyes peeled or you'll miss it!

My wife and I found this place by complete chance and it is definitely NOT your run of the mill Indian restaurant. Located under a railway arch it has cool, ambient lighting and bags of character. All curries, sides, breads and rice were cooked to perfection! Compliments to the chef as well as the owner who was a real character and great host. The only negative is that we didn't discover this place earlier! Top class all round. We will definitely going back with friends.

Este es mi restaurante favorito, soy siempre conseguir cuidado. La comida es super sabrosa y es una excelente relación calidad-precio. Siempre tengo una sonrisa con el personal sobre uno de sus platos, "La Ira de Khan. "Un día, les sorpresa - pero por ahora me quedaré con mi costumbre, "pollo tikka masala. "Para los aficionados a curry, estas personas están celebrando su 30 año, estoy seguro que te encanta su comida.

The curry I had from here is the best I have had from a takeaway. It is vey tasty, the portion sizes are good and the food was delivered on time and hot. I would definitely recommend this place.

The curry I had from here is the best I have had from a takeaway. It is vey tasty, the portion sizes are good and the food was delivered on time and hot. I would definitely recommend this place.

Decent!Just over priced for what we ordered for £25.00. Delivery time wasn't amazing due to break down but was good enough to give some form of compensation.

Decent!Just over priced for what we ordered for £25.00. Delivery time wasn't amazing due to break down but was good enough to give some form of compensation.

Food is always good but delivery is generally late. Tonight it was 35 mins late. I phoned the restaurant to confirm that they'd actually received my order. We couldn't really understand each other and this didn't help. He eventually thought I was being difficult (which I wasn't) and shouted at me!! Probably out of frustration but that's not acceptable. It's a shame because the food is good. FYI we had chicken biryani, chicken tikka masala, onion bhaji, plain naan and popadums. All very good but not as hot as we would have liked and this was probably because it had been on the road for so long.

Food is always good but delivery is generally late. Tonight it was 35 mins late. I phoned the restaurant to confirm that they'd actually received my order. We couldn't really understand each other and this didn't help. He eventually thought I was being difficult (which I wasn't) and shouted at me!! Probably out of frustration but that's not acceptable. It's a shame because the food is good. FYI we had chicken biryani, chicken tikka masala, onion bhaji, plain naan and popadums. All very good but not as hot as we would have liked and this was probably because it had been on the road for so long.

Excellent service. Quick delivery by a man wearing a great shirt, and delicious food.

I threw both curries away as they smelt so sour; they were definitely going off. The rice was fresh but didn't taste much like biryani. Delivered Coke instead of Diet Coke.

Excellent service. Quick delivery by a man wearing a great shirt, and delicious food.

I threw both curries away as they smelt so sour; they were definitely going off. The rice was fresh but didn't taste much like biryani. Delivered Coke instead of Diet Coke.

Food quality was great, on time by the minute, and friendly service

Food quality was great, on time by the minute, and friendly service

This was my 4th time ordering from this curry house, all other times were good but this time the food was 45 mins late after the delivery time had already been set to 1 hour after I placed the order, again I got the wrong rice and the curry was swimming in oil, I always let little things slide with take always but this has blown it for me, I will not order from here again and I advice no one else to either.

as always greate food but didnt bring egg fried rice, brought different rice instead

Again excellent food but late delivery

Excellent food at a very good price! also no hefty delivery fee!! Brilliant!

We always order from Ivory arch and have never has an issue. Yesterday we pre ordered a meal to be delivered at 6pm. 7.45pm and still nothing. We contacted Just Eat who called the manager. The manager said the driver has left at 7pm and there was some traffic. Diabolical service considering we ordered it to be delivered at 6pm. What good is it having the driver leave an hour after the delivery time promised? When the food did arrive it was cold. The chicken was fatty. The wrong order was inside. A shame to say we won't be ordering from Ivory arch again.

We always order from Ivory arch and have never has an issue. Yesterday we pre ordered a meal to be delivered at 6pm. 7.45pm and still nothing. We contacted Just Eat who called the manager. The manager said the driver has left at 7pm and there was some traffic. Diabolical service considering we ordered it to be delivered at 6pm. What good is it having the driver leave an hour after the delivery time promised? When the food did arrive it was cold. The chicken was fatty. The wrong order was inside. A shame to say we won't be ordering from Ivory arch again.

Really bad customer service. 3 hours I was waiting for my food. Never ordering from this place again. Driver came to deliver did not receive a call or notification as I was staying in the hotel. Unorganised, food did not taste any better was cold on arrival.

Really bad customer service. 3 hours I was waiting for my food. Never ordering from this place again. Driver came to deliver did not receive a call or notification as I was staying in the hotel. Unorganised, food did not taste any better was cold on arrival.

The delivery was a little late but the food was very nice, would recommend

The delivery was a little late but the food was very nice, would recommend

that was quite possibly the worst indian i have ever eaten... too oily, no flavour, luke warm , not a fresh ingredient insight, meat was not tender and to top it off waited an hour and a half to get it and was greeted with an immediate request for a review.

that was quite possibly the worst indian i have ever eaten... too oily, no flavour, luke warm , not a fresh ingredient insight, meat was not tender and to top it off waited an hour and a half to get it and was greeted with an immediate request for a review.

This is my first time ordering from Ivory Arch, the food was delicious and I will definitely order from them again.

This is my first time ordering from Ivory Arch, the food was delicious and I will definitely order from them again.

Completely inedible, food was swimming in oil. Disgusting.

Completely inedible, food was swimming in oil. Disgusting.

Delivery took 3 hours food was cold

Delivery took 3 hours food was cold

Never arrived, never even bothered to ring me back!

Never arrived, never even bothered to ring me back!

they didn't actually send a diet coke - they send a full pepsi.

they didn't actually send a diet coke - they send a full pepsi.

The food arrived tepid, the meat was overcooked and dry, the veg were cooked beyond recognition, no seasoning, minimum spices, and all swimming in oil. Absolutely discussing. This was the worse meal that I have ever been served . Would recommend that this place was totally avoided.

The food arrived tepid, the meat was overcooked and dry, the veg were cooked beyond recognition, no seasoning, minimum spices, and all swimming in oil. Absolutely discussing. This was the worse meal that I have ever been served . Would recommend that this place was totally avoided.

excellent service, excellent food good job

excellent service, excellent food good job

Food was spot on but waited over 2 hours for delivery as they apparently delivered our order to another address. No complaints about the food, just really slow on delivery. But would order again.

Food was spot on but waited over 2 hours for delivery as they apparently delivered our order to another address. No complaints about the food, just really slow on delivery. But would order again.

I eat a lot of curry - But this made me feel quite ill. I had a mild tummy upset after eating the food I had orderd. Quick delivery times though.

I eat a lot of curry - But this made me feel quite ill. I had a mild tummy upset after eating the food I had orderd. Quick delivery times though.

Really enjoyed our meal. We had mushroom rice, mutton madras, king prawn butterfly. Really nice keema naan and paratha. Only let down was our chips and chutney didn't arrive with our order. However they did come back with them half an hour later. Would order from them again. Thank you.

Really enjoyed our meal. We had mushroom rice, mutton madras, king prawn butterfly. Really nice keema naan and paratha. Only let down was our chips and chutney didn't arrive with our order. However they did come back with them half an hour later. Would order from them again. Thank you.

Curries were good and on time, but I ordered poppadoms and mixed pickle. Neither of these items came in the bag. Won't be ordering from here again - as the order you place doesn't actually reach your door!

1 hour 50 mins for an incomplete delivery, another 15mins for my drink to complete the order.

Curries were good and on time, but I ordered poppadoms and mixed pickle. Neither of these items came in the bag. Won't be ordering from here again - as the order you place doesn't actually reach your door!