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707 Opinions
The mocha I ordered tasted bitter and had no froth, not worth the £4.75 I paid. Could have made a better one at home.
823 Opinions
Costa Coffee at London Designer Outlet provides a familiar selection of drinks and snacks, making it a convenient stop for shoppers in need of a break. The atmosphere is comfortable, and the quality of beverages meets expectations. However, customer service falls short, with noticeable delays and a lack of attentiveness from staff. Improving service efficiency and engagement would enhance the overall experience, ensuring that it matches the brand’s usual standards.
1162 Opinions
As always on point! Don’t get the reviews that say it’s changed, I’ve been coming well over 20 years (all the way from Croydon) and it’s the same. Absolutely delicious, and the owner is so nice too. Only place in London and probably the UK to get these Nairobi style Maru Bhajia. Whole family love them. Thank you!
11 Opinions
It was rather unfortunate for the cafe that their coffee machine broke down this morning as it took nearly half an hour to get 2 coffees (26 minutes to be precise). Two other customers in front of us also got their coffees 25 mins after their order was taken. When our 2 coffees did arrive one was incorrect. We had also purchased 2 doughnuts, which looked absolutely lovely in the display, however I agree with other reviewers - not the best we have ever had - doughnuts a bit tough ie. not fresh (?). With the 30 minute wait, we would have expected the coffees to have been refunded at the very least !! The 2 coffees were very small, 2 doughnuts for £15:40 - bit of a rip off. Have had better artisan cakes and coffees for less in London at other independent retailers. Will not be returning. 856/100 min characters