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3.8

Based on 34 opinions finded in 1 websites

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Nº 381 in 599 in Solihull

Nº 11 of 17 Italian in Solihull

Score
OpinionsNoteTripAdvisor343.8

comment_iconOpinions

Había comprado un cupón Groupon para un té de la tarde para celebrar un cumpleaños 60 con un grupo de amigos, reservé una fecha y hora. Cuando llegamos nos encontramos con un gerente bastante fuera de mano que dijo que no podíamos usar el bono ya que habían sido tomados. No se ofreció ninguna disculpa o intento de ofrecer nada en reemplazo y básicamente nos enviaron lejos. Después de contactar con Groupon, finalmente obtuve un reembolso, pero a partir de hoy (mayo) todavía están vendiendo la misma oferta! Por favor, ten cuidado.

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Annette G . 2025-05-07

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Increíble experiencia este restaurante es tan hermoso y bien decorado mi Vanilla Latte era tan bueno el personal era tan amable con el servicio de 5 estrellas que puedo recomendar este lugar en Solihull dentro del centro comercial TouchWood. Sr. Peluca. YouTube

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Mr. Wig. . 2025-04-22

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No pierdas el dinero yendo a este restaurante. Nos regalaron un vale Groupon para un almuerzo de 2 platos en este restaurante que intentamos usar por primera vez hace 2 semanas. El gerente que es grosero y arrogante y no podía importarle menos el servicio al cliente se negó a tomar nuestro vale como deberíamos haber reservado, a pesar de que el restaurante estaba caminando. Sin embargo, como ya estábamos allí tuvimos un desayuno tardío que en el mejor de los casos era adecuado y debido a que esto está en el atrio hay sequías frías en el comedor por lo que es una experiencia desagradable. A nuestro regreso a casa reservamos para 12. 30 hoy y lo han confirmado. A la llegada nos dijeron que ahora no podíamos usar el bono porque habían dejado de aceptarlos hace 2 semanas según las instrucciones de la nueva dirección. ¡Cuando nos quejamos fuimos despedidos por el Gerente ya que no fue su culpa! Muy mal servicio, gestión grosera nunca más iremos allí por nada.

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Karen C . 2025-03-31

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Pedí un croissant relleno de mozzarella y tomate , el croissant estaba sobre cocinado con 2 trozos de tomate duro frío y apenas una pizca de mozzarella; por el precio del mismo 4 . 99 fue impactante, así que sugiero que su gerente / chef revise esta mala elección de relleno y ofrezca mejores ingredientes sustanciales para este plato

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D6ebw . 2025-03-14

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Visitado esta mañana, la primera vez. Mi madre y yo elegimos el pequeño desayuno que era más que amplio y extremadamente sabroso. El servicio fue excepcional con camarero muy atento. El restaurante es precioso e impecable. Saludos al chef.

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Jane M . 2025-03-05

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Servicio increíble, increíble Deco, comida increíble! Barney era excepcional, muy atento y en el punto 10 / 10 seguir así. El servicio fue rápido también y lo recomendaría 100%!

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Caza . 2025-02-18

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Nieta pidió panqueques (era su viaje de cumpleaños) así que terminamos aquí. Los abuelos pidieron paninis. El servicio fue atento, amable y, francamente, excelente. El único problema con este lugar es que en realidad es bastante ruidoso. Bueno, no es ruidoso pero tiene el zumbido de fondo continuo de un centro comercial. Las mesas eran preciosas y los asientos eran muy cómodos. Las tortitas venían con un chorro de blobby, no exactamente artístico, encima de tres tortitas escocesas todas espolvoreadas con azúcar glas. No es exactamente difícil de hacer, pero nieta lo aprobó. Nuestros paninis resultaron ser demi - baguettes. Mi Caprese estaba muy mal llena: una raspa de pesto, un poco de queso y una rodaja de tomate con una ensalada de hojas sin aderezo. El 'panini' de su marido, también conocido como baguette de tocino, también estaba bien, pero un poco tacaño en los rellenos por el precio. Con un café, una coca dietética y un appletizer, la factura llegó a poco más de 33 libras por tres tortitas escocesas (¿tienda comprada? ) y dos baguettes sin apenas relleno.

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Siouxsie54 . 2025-02-18

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Té de la tarde de excelente calidad servido por Barney que era muy educado y atento. Siempre es bueno recibir servicio de primera clase.

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Bernard W . 2025-01-29

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What a wonderful Italian afternoon tea with champagne! We were greeted by a lovely young waiter who showed us to our table which was laid out ready for us with a crystal water decanter and matching glasses, beautiful yellow and white teacups, saucers and side plates, the cutlery was a good quality and all matching. The champagne cork popped, and we were served with a glass each of crisp dry champagne....no Prosecco here, this was the real stuff! The menu was explained to us and the food was freshly made and absolutely delicious, just so different to the usual sandwiches that you get with an afternoon tea. We each received our own teapot of hot tea. The cakes were all so different and bite size and filled with chocolate or custard plus there was scones, jam and cream of course. The service was outstanding, and it was so nice to have the same young man looking after us for the whole experience, his manners were impeccable, and he is a credit to the restaurant.

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Christina G . 2024-09-28

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The cocktails and coffee were very nice I have to admit, however the food was terrible. For an Italian restaurant I ordered a pizza which came pre cut and in a square shape ( non authentic) and to top it off the base was soggy the mushrooms un-cut and the cheese was non existent. I ate it because I was hungry however I will never be returning. The staff were very friendly and welcoming but it took over 10 minutes to be given a menu and 15/20 minutes to order a drink. The pizza was on level with a primary school cook it yourself equivalent.

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Jay S . 2024-07-06

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We visited for Afternoon Tea on Friday 9th February. The whole experience was wonderful. From The welcome we received, the friendliness of staff and the food was delicious. It was a little different to the normal afternoon tea with open sandwiches but very tasty. The cakes were all amazing too. The table was laid beautifully with beautiful china tea cups etc, We were driving so couldn’t enjoy the 2 for 1 on cocktails but from what we saw they looked superb. We will definitely be back again. Well worth a visit.

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RobosfromtheMidlands . 2024-02-10

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decided to try somewhere new whilst visiting town and had a quick gander at the menu before going to look in some of the shops, after thinking about it for a bit we decided to visit here for a sandwich and a drink as we only fancied something light for lunch. we ordered 2 of the Chicken Milanese panini and a ham and cheese focaccia as well as 3 teas. the drinks arrived quickly as did the food. the food was delicious and we really loved the fact the chicken sandwich was not caked in mayo as well as the salad was not covered in dressing and we were offered oil and balsamic to add to our liking. the staff seem really freindly will defo be back to try some of the pasta

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kimberleys' . 2024-02-06

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I booked an afternoon tea off Groupon and it didn't disappoint. Staff were attentive, food was delicious and seating in a lovely cosy booth

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starbar101 . 2024-02-04

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Beautiful Brunch, polite staff good atmosphere. Avocado and eggs, good portion sizes and tasty coffee

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Chris . 2023-10-31

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