Based on 351 opinions finded in 1 websites
Based on 351 opinions finded in 1 websites
Nº 211 in 431 in Guildford
Opinions
Fantastic chippy with perfectly cooked fish and chips. The staff are friendly and accomodating. Even the vinegar and ketchup are high quality.
Singh Lall . 2024-10-04
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Been sent a rotten saveloy 🤮 absolutely disgusting
Nicola Nicola . 2024-09-05
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Fuming every time we go they always forget something they never answer there phone when we ring so have to go back horrible service was not happy fuming
Jodie Parsons . 2024-07-27
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Really friendly staff and big portions , price isn’t too bad
Noah . 2024-06-04
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Great fisn and chips. Really friendly staff and great service.
Wendy Blinco . 2024-05-16
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Just great people food and service 🫶🏽
Chris Turner . 2024-05-11
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ill with Stomach cramps after eating fish and chips from here, chips was horrible, fish tasted off and lost most of the nasty batter stuck to the paper bag, had a mushy Slimey Texture never will I come here agen, also the worst Sausage and batter I have ever tried in my life, I mean how can a fish and chip shop not even know how to make a batterd sausage Properly, It's absolutely embarrassing,
Kay Leaman . 2024-05-06
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Great food, lovely staff, clean environment. Parking good,location excellent.
fehmyu hussain . 2024-05-05
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Really pleasant staff and the food was excellent and plentiful.
Stuart MacKinnon . 2024-04-20
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Nice chips but need more batter on sausage
Christine Patrick . 2024-04-06
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Lovely fish and chips and friendly people
Ashlie West . 2024-03-29
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Amazing staff always greet you with a smile. Great food.
Mark Flitter . 2024-03-23
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Lovely tasty food, generous portions, premises are clean and tidy, and the staff are very friendly and welcoming. Highly recommend.
Aideen Hayes . 2024-03-21
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Fish and chips were lovely , the chips were with a clear nice colour suggestive that the oil is changed regularly, ☺️the batter was just right not to thick! And the people serving very friendly and polite Pleasantly surprised! Would recommend it!
Alexandra Silva . 2024-03-19
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Amazing!! Definitely best around Guildford, I drive past two chippys to get there!
Jamie Innes . 2024-03-11
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As a traditional British love fish & chips, this was always my first go to for such a long time (years) but just lately the chips have been appalling, all bitty bits & dry, most have ended up in the bin & I hate waste let alone spending money on something that we all rely on being a good service, I feel the care & quality has gone downhill!
Gemma Jallow . 2024-03-03
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Disappointing.. cold chips, thinly battered sausage, and no salt and vinegar (despite asking for it). Not coming back.
Edward Forshaw . 2024-02-09
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Nice food and prompt service. Always a smile from the lads that serve znd friendly conversation.
Projects 69 . 2024-02-05
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You can’t beat the fried chicken from empire, have been eating from here for years.
Surrey Hills Roofing . 2024-02-05
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If you want a quick bite this is the best place to be.
Sujo Alexander . 2024-01-29
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This Fish and Chip shop is an emotional rollercoaster lol.
Scott Williams . 2024-01-01
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Always amazing food at super prices. The lads in behind the counter are lovely and always ask after you. The chicken is amazing and I would advise getting the coleslaw, it's gorgeous. My son loves the burgers too. It's are no1 go to takeaway we have at least 1 every 2 weeks
Philip Warren . 2023-12-08
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We bought two pieces of fish, chips and fried chicken expecting good things. Unfortunately, the batter of the fish was soggy and oily, and the worst thing is that the fish isn't as fresh as it should be, bordering on being stale. We compare this to other fish and chips shops around Guildford. Our conclusion: Empire are generalists in terms of food, so if you want fish and chips, Seafare nearby do it much better (and also a few quid cheaper). Empire's one saving grace is their chips and fried chicken, which are at least decent. But overall, our entire family was disappointed with the takeaway meal.
CD . 2023-10-30
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boss man gave me free spicy chicken wings - gave me crazy diarrhoea, my housemates won’t quit yappin at me cz of it
Robbie Munro . 2023-09-27
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The most expensive fish and chips I've ever thrown in the bin food all stuck together chips fallen out of bag where bag had fallen apart the mushy peas and curry we on the floor as fell out of bottom of bag and not that hot absolutely rubbish
Trevor Chilton . 2023-09-11
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Visited Guildford and popped to Empire for dinner, the food was amazing and the staff made us feel at home as we dined in...they truly went above and beyond. I highly rate this place.
Tommii Thumb . 2023-08-11
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Nice fish and chips, order was incorrect which rather spoilt it (only one cod and chips rather than two)
John Davey . 2023-07-30
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Excellent fish n chips, very friendly staff. Healthy portions, large menu. Solid eatery, sit down inside area too.
Brendon Rawson . 2023-06-29
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It's not the best saveloy or chips I've ever had but the portion of chips was huge and the service was so friendly and quick that I just can't knock a star off
richard amero . 2023-06-28
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Generously priced and good food , half of these reviews are people whining about a single experience or something that these guys have nothing to do with
Kng . 2023-06-04
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Amazing staff , lovely food , brilliant experience
Aaliyah Akinsete . 2023-06-01
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£4 for a pea fritter! Bladdy rip off, as a battered sausage is £2.75 it doesn't work out. Last time im going there.
Julie Channon . 2023-04-01
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Lovely scran and friendly staff
kernow camper . 2023-03-17
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Amazing shop went with my family lady week great part of the local community amazing fish and amazing customer service
Mohsin Ahmad . 2023-03-05
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Food came without packaging, sauce, and didnt even get forks. the food melted the paper bag fries was stuck to the bag too very terrible quality.
omar_fyz zz . 2023-03-03
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Good value and I loved the chips. Proper chips.
Gordon Fong . 2023-02-22
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Rather overlarge portion of chips. It might be better to have fewer chips at a lower price!
Ray Oliver . 2023-02-14
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Tasty tasty tasty. Hot. Delicious. Friendly staff. Nice table and chairs. Great sense of community too. We came 6pm on a Friday and it was busy and fun and a lovely experience. Kids got a lolly at the end too! Happy Friday!
Helen Noble . 2023-02-10
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The fish & chips were full of oil & were so soggy as they were put in a paper packaging and not in a box. Chips we could not even eat and we had throw away. The fish was tasteless. OVERPRICED, DO NOT RECOMMEND AT ALL!
Mohammad Ahmad . 2023-01-28
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Best chip shop ever, such lovely friendly staff Highly recommended
Liam King . 2022-12-10
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Wow! Friendly service, sizeable portions of chips and a good price. Good curry sauce too, but we're used to a thicker batter on our battered sausages. Definitely a good Friday night feast to be had here though.
Paul Glancey . 2022-11-25
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To many chips 🍟 and sometimes cooked in old oil which gives them an off taste !
Ian Alexander . 2022-11-21
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One of the best fish and chip shops in Guildford.
Stan Milton . 2022-11-17
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11 pounds for 2 sausages and sauce. Presumed chips would come with it. Immensely overpriced and poor quality
Ben Wakefield . 2022-10-24
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Good service, pleased to find that the Haddock had it's skin on, makes the fish more flavoursome, reasonable price. Will go there again.
Roger Koester . 2022-10-12
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Simply the best chippy of guildford! Crunchy chips and great fish that's always super delish.
Paul Knipmeyer (Rambly Chap Paul) . 2022-10-11
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Not cooked well taste also not that good,They are not even providing a box waste of money……
VITTAL RAO . 2022-10-10
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Chicken was good but chips not best quality. 4/5 overview
Dominykas Leksas . 2022-10-02
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Cheap and cheerful. My biggest problem is that their customers keep parking in the disabled bay opposite, not only the customers, Deliveroo drivers and in one instance a Deliveroo supervisor abusing some else's blue badge. It prevents legitimate blue badge holders from visiting the pharmacy and the coop. I suggest they put a big sign up requesting customers to park lawfully. I'm disabled and was abused by one of their customers in a builders van, obviously not disabled and couldn't provide a blue badge when I asked him. I just got threatened, all I wanted was to get my fish and chips. Won't be going back but am considering writing to the local MP.
Alexander Russell . 2022-09-17
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Best chip shop in Guildford. Value for.money as well big portion sizes
Civil Disobedience . 2022-08-11
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It's not too bad of food. Staff very friendly
da Co . 2022-08-06
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Good food. wicked portions. you sure won't go hungry
John Berry . 2022-08-05
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used this fish and chip shop for the last 3 months fish always perfectly cooked however went today absolutely outrageous!! Fish way overcooked dry as anything batter even worse and the 2 bits of coated chicken cut them open pink all over with blood in some places!! Called to let them know and am just told I can go and check temperature thats the answer not good for what it cost will not be returning!!
Micala Driver . 2022-07-25
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Been coming here for years for my regular Friday fish and chips for the family. Best fish and chips in Guildford in my opinion and I've tried most in the Guildford area. Fish always fresh and tasty and chips almost always crisp and tanned. Good portions too and great value for money. Staff are friendly and service is good even when they are busy. If you haven't tried them already you should!
Alan Pavia . 2022-06-03
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My local and favourite chippy. The staff are absolutely lovely and very polite. Never once had a problem :) The portions are very big so you know you will be full up after eating. Altogether for the price you pay it’s much worth it and tastes great 👍 much recommend for some nice food
Lisa Marie Ganderton . 2022-05-30
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Fish is expensive (£12 for a large?), but huge portions of chips, well seasoned, bit oily.
Iain Lee . 2022-05-17
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My Walk-in order took way too long to complete. When I sat down to eat, I ate a mouthfull of fish bones. The Haddock had an odd taste, and was very small, which led me to believe that I had mistakenly been given a cod by accident. £8.50 for a small piece of fish full of bones is enough for me not to go back for more.
Matt Cotton . 2022-05-04
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Great food excellent service highly recommended fish and chips.
Andrew Carney-saunders . 2022-02-17
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Best service Great food and excellent value for money. Highly recommended!!! Best chip shop ever!!
Lee Evans . 2022-01-05
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Really good fish and chips but very greasy
Bruce Banner . 2021-12-29
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Quick and friendly service. Food was okay and the portions pretty generous.
B___W___S . 2021-12-05
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Fresh and delicious! Will definitely be returning .
Apsara Setu Hewa . 2021-10-16
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Used to go to Sf for Fish & chips but their portions just got smaller and smaller, although very nice the price also got higher and higher. Now we go to Empire, much better sized portions, great quality & fresh. Kids like going as they get a lolly pop
lizziedipple26 . 2021-10-12
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Brilliant service and friendly staff really good food . Would recomend this take away but there is also somewhere were you can sit down and eat .
ian hobden . 2021-09-21
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Worst experience even though I was in front of the cue they served others first so in the end I left without ordering anything.
Arthur Knowles . 2021-09-05
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Great fish & chips. Worth going out of your way.
Doreen Newman . 2021-08-23
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We always have our fish & chips from empire...very good portions
Jay-Jay J . 2021-08-01
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In stoughton area best fish and chips shop.freshly cooked .good quantity and quality.very courteous staff.my family recommends empire for fish and chips any time
vinod venugopal . 2021-06-16
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Terrible service.. item missing from delivery. Phoned up and got told it was the deliverroo fault Then accused the driver of stealing the food
Ashley Sutton . 2021-06-03
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Looks clean when you walk in, service was appropriate but when we got home bit into a piece of chicken and it was raw all 4 pieces weren't cooked properly, took the chicken back and the owner says its cooked picking away at the chicken with a wooden chip fork, FOOD POISONING which I got from the undercooked chicken and then attitude when I took the food in was uncalled for, food standard agency will be notified.
Maria . 2021-06-01
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Just nipped in for a sausage and chips this time but their fish is usually very well cooked too and the service is very good.
Carina Ann Coverly . 2021-05-17
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Generous portions. Helpful staff
Tracy Banks . 2021-05-11
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Ordered food from here and when it was delivered, I had been given the wrong item. I called them to rectify it but they were rude and didn't offer any exchange or refund. He told us to complain to deliveroo! Fish and chips were nice, shame about the pie and the service
Wendy Keen . 2021-04-25
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It's ok. Service was slow. Sausages tasted low quality and over cooked. Chips, although plentiful, tasted like they'd been held for some time and not fresh. Seafarer would be a better alternative
Ian Raisbeck . 2021-02-25
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For me, by far the best fish & chips in guildford
Sheree Farahmand . 2021-02-18
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Brilliant chip shop, great portions at great prices. Lovley staff
Becki brion . 2021-02-12
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Ordered southern fried chicken breasts, when got home they were thigh and leg, not what we asked for!!
Sue Stubbs . 2021-02-12
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Best fish and chips in Guildford
chris clark . 2021-01-27
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Not good. Food is bland chips look and taste old. Fish is stuck to the bag its soggy.
Sam C . 2020-12-29
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It is one of the good ones. I enjoy eating with pleasure ☺😇😍
Umit Hastunc . 2020-12-11
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Great f&c, friendship service, best f&c in Guildford. Usually order the haddock in advance.
Peter Sutcliffe . 2020-12-04
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Really good fish and chips. Quite expensive though.
Andy Wise . 2020-11-22
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Finally they are doing delivery service that's good for people at least they can deliver them selves fish and chips
Pro Gamer . 2020-11-15
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2 fish and chips and a sausage and chips cost £20.20 .The fish was cold, chewy and unedible.The chips were obviously reheats too .Really disappointed .
Lorna Anderson . 2020-11-02
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Great food, always get loads of chips
Tyler H . 2020-09-26
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Always cooked well and portions are generous
Alethea Schwark . 2020-08-30
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Huge portions.always freshly cooked
Geoff Hood . 2020-08-15
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I'm a regular customer for this fish & chip shop. This time it is very bad experience. Cod fillet is recook from the other day. I'm chef and I know it well. It has been took out the old battered and reuse cod fillet to fritter it again. Cod fillet is very very hard and yellow. Battered is not cover all the fillet not crispy. I recommend Seafare in Worplesdon Road. Sorry I won't be come back to your shop again.
Rosielee Supeephut . 2020-07-14
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Fish was good but the chips weren't fresh
Liz Hobbs . 2020-07-06
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excellent service, staff polite and friendly, travel from Aldershot to receive best fish and chips.
Naomi Backhouse . 2020-07-04
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Where to start ordered a battered sausage, kinda lacked the batter and was grey thanks guys the proceeded with kids meal nuggets are nuggets so same old same old and the chips got back and was a like a a clump of soggy flavourless chips overall kinda shocking for a fish and chippy not traditional lacked in so many areas and it's a shame I could of spent a tenner microwave meal with chips and taste better hope there are changes you can make. Kind regards T
Tim Albury . 2020-05-24
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Fantastic food, the best fish and chip shop in Guildford without a doubt. Good portions and great value for money.
ian lynch . 2020-04-02
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Always fast service and great portion size, what it lacks in charm is more than made up for by the food
Luke Potts . 2020-03-15
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Disgusting oily fish and chips. Chips fried on old oil, never had worse meal. Packed in paper bag. Ridiculous! AVOID !
Marta Kłosowska . 2020-02-27
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Very nice F&C but the battered sausage wasn't battered!
Just Saying . 2020-02-19
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Always good fish & chips when I go
Robert Hills . 2020-02-02
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Poor quality of food: Chicken in the chicken burger, extremely dry, tough and inedible - bun seemed stale! Fried chicken pieces much the same, seemingly meatless scraps! Battered sausage contained grizzly meat. Overly priced fish and chip supper for a Friday night treat at £24 And adding insult to injury we have all since been ill with S&D symptoms :(
Rachel Cross . 2020-01-04
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Great local Fish and Chips. Excellent food and good service!
Chun Lai . 2019-12-30
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The market outside was lovely but the indoor shopping centre was very disappointing
Valerie Carcary . 2019-12-05
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Nice fish and chips , large portions, good value and cooked fresh. Busy.
Phil Wells . 2019-12-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very nice lunch. As there was a large crowd in, service was a bit slow, but we weren't in a hurry! Have been several times recently and always enjoyed the good food. Hope to come again soon.
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I’ve been to this Starbucks 3 times now and all 3 times the service from the staff has been diabolical. I always give places a chance but I won’t be coming back to this branch anymore. The staff all 3 times have been very rude to not only myself but to my partner. Not only are they rude when taking your orders, they’re rude when they hand you the order. All 3 times, the staff have been different members of staff too, which makes it worse.
131 Opinions
Gordon Ramsay level food. I reached enlightenment after 0.1 second after putting the chicken in my mouth. Very nice food with alot of flavour. Staff is very friendly and respect your choices. I will 100% come here again. Best food in the world. Gordon Ramsay got some competition. Phil Johanson is 100% lying, these mushrooms werent covered in breadcrumbs.
4 Opinions
First and foremost, the service we received was abysmal. The woman behind the counter was not only rude but also exhibited a complete lack of customer service skills. This behavior made our visit anything but enjoyable. To make matters worse, our orders were consistently incorrect. We received Yogoos that we did not order, and when we attempted to bring this to the attention of your staff, we were met with refusal to acknowledge their mistakes. It is unacceptable to serve customers the wrong items and then not take responsibility for the errors. My child doesn’t even like Kit Kat and had ordered Oreo, when we questioned this your staff member shouted “that we had ordered Kit Kat,” and shrugged her shoulders. Furthermore, I was astounded by the complete lack of child-friendliness. Families should be made to feel welcome, and this was not our experience. This is an important aspect of a family-oriented business that should not be overlooked. What was particularly shocking was when we dared to provide feedback on the subpar service we received. Instead of accepting constructive criticism, the staff member argued back, stating that we were not welcome and shouldn't return, and that she had been in a good mood before we came over. This level of unprofessionalism is not something we expected from Yogoo Guildford. I hope you take this complaint seriously and consider it an opportunity to improve your service and customer experience. Our visit to Yogoo Guildford was nothing short of a disappointment, and I hope you can rectify this situation to ensure that other customers do not have to endure a similar experience.