Emmy's Pitta in Coventry

I have never seen a worst place in my life They let you sit there for more them 1 hour and the place wasnt even busy Also them delivery is a nightmare I have ordered couple times and they forgot to bring drinks or the order is incomplete They let you wait for more then an hour I never will order foog again from them

We’ve ordered from here several months ago and the food was lovely but we ended up cancelling our order last night after waiting for over 1.5hrs and receiving poor service over the phone and no reliable ETA. I then requested a cancellation and was charged full price for the order even though it hadn’t even left the restaurant. Sadly won’t be using again

Went in on Mon 11.12.2023...decent place.

Really bad customer service The food is nice but one of the female server is too rude and annoyed. Although she made the mistake she just said excuse! How rude she is.

Shockingly bad food, service and delivery. Food was cold and disappointing once it arrived! Faster to travel to Greece to get your dinner. Don’t waste your time or money.

Bad customer service, after 1 hour and 15 minutes, the order appears as delivered but we haven’t received it. Contacted the customer service and they barely speak english and they insist its not their fault and somehow I need to get my money back cause they cannot do anything. I would give 0 stars if possible, its way to expensive for the bad customer service, lack of english and small portions

I ordered from Uber Eats and food would’ve been over an hour late. I called after waiting a while to ask where it was, and the person I spoke to said it was out for delivery - I asked her to check and she said she was sure. I called again 20 minutes later and she said they were cooking it and it would be another half hour. She didn’t offer an explanation but at that point I’d been waiting an hour and a half.

Very disappointed in my order today! My order notes been completely ignored 🙁 And the quality of the slovlaki was really poor as only one slice of tomato and few bits of salad has been given.

Great food as always! Thank you.

Order arrived late, was incorrect and hadnt taken into account the special request.

The chicken wrap was tasty, and the strawberry cheesecake was amazing! Melted in the mouth. If i ever visit coventy again i know where I will get lunch ♡

Waited 2 1/4 hours for food, was told it was next to be delivered twice in space of 1 hour. When asked if the food has been sat there for over an hour, lady on the phone said they would “never do that”. Food ordered at 7:30, receipt on sealed bag says 8:15, food delivered at 9:45

fab food. 😋😋 always arrives hot. good portions. reminds me of holidays in Greece. 🙂

Food was not delivered. Phoned to ask where it was and was told it was next to be delivered. Phoned again 30 mins later and told the same thing again. 2 hours later still no food arrived. Terrible service. Have been customers for a long time but will never order again after today.

no sign of food this is the second time the food has been delayed now it has been said it’s arrived but is hasn’t I would like a refund on my money called the restaurant and they said delivered to wrong address now I have to wait longer

Food cold after 2.5 hour wait!

2 hours and 15 minutes in. we are still waiting and I have to go to bed as I have work in the morning. They dont have delivery driver apparently. why take the order?!

had to cancel as nearly 2 hours late. would never ever order again or recommend

It took 1 hour and 45 minutes to get my food.

Food is delicious but delivers really late

I usually love this place, but recently the food has been cold and not as good as usual.

I’ve still not received my food and it says it’s been delivered on the app but I’ve still not received it

Late! Our order was confirmed at 18:54 and expected delivery time at 19:45. However, the food did not arrive until 21:30. After some time we called asking for an update, we were told we were next in line and the order will be coming soon. 45 minutes later we called again and were told the same thing. Although the meat was warm, the chips were cold and hard. Tzazki was missing from the order. Very disappointed!

Asked for no onions but there was loads

Pork souvlaki portion was dry and over cooked , chips were terrible as they were going cold and couldn’t even get a fork in them. For the price, I won’t use again or recommend. Ordered was placed at 6:25pm and food was delivered at 8:00pm which is just ridiculous

My order was nearly an hour and half late and the restaurant did not offer me any money off my order which was over £90!

As always delicious and plentiful.

lovely food but asked for no salad on Any gyros and they all came with it. my son couldn't eat his due to a tomato allergy so didn't want to risk it after picking the salad out

The food is always top-notch from this place. Tasty, high-quality food at a great price.

Came here after an ice hockey gam very friendly staff, great price and most importantly very tasty food. Thanks Emmy's Pitta

took nearly 2hours for food to arrive. it was cold and soggy

Came in for a quick bite and ordered a halloumi wrap. Absolutely delicious. Everything freshly made, full of flavour. I felt like I was back in Greece or Albania eating authentic food. Can't wait to come back for more. Prices so reasonable as well and staff are nice and attentive. Thank you :)

The food here is amazing. I personally loved the pitta hallomi. The staff are absolutely lovely, they are helpful and always on point! And the chefs are very nice and will help you decide what's best for you depending on your taste.

Really delicious & good quality food, came early, will definitely be ordering from here again.

Awful customer service, awfully slow on delivery orders. You will have to wait over an hour and a half to get food. They tell you food is on the way when it’s not, then cut you off and try to end a call when you’re trying to discuss the matter with them. They don’t care that the food will arrive cold and the order is late. I will never order from them again. Would rather order from somewhere that makes me ill after.

Yummy lovely food as always ready at time stated

The food took over 1 and a half hours to get here when it did there was missing items and it was freezing cold.absolutely shocking service

Warm with crispy meat,nowhere near as good aa my last order

Absolutely delicious food, ingredient change was made as requested, and great value!

Staff are friendly and I really enjoyed the food highly recommend

food was cold, informed it was late when i contacted them. Person i spoke to was very unpleasent and uncooperative, then abusive and blamed being busy. not a great wxperience for my wifes birthday.

Uncooked fries. Uncooked sausages..

Took a while for delivery, but gorgeous food as normal

The food was delicious as always but not as generous with the fillings and chips portion.

Missing pittas from the meal for 2 from order phone up and get offered to deliver extra next time I order ????? Or we can try our best to deliver 2 pittas previous orders been fine but just find it bizarre that I get offered those 2 options it should be sorry we will deliver the correct order straight away

Food arrived 20 mins late cold So disappointing someone should be held accountable

- There was a drunk guy sitting beside us in which the restaurant keeps serving beer. - Asked for feta cheese - owner gave me a block of feta cheese (instead of grated) - Worst gyros I’ve had and the fries were quite mid.

Have eaten from here various times, always good and timely. Tonight it was over an hour late, more than 2 hours from ordering. Food arrived cold, burnt and seems as if when I called 1 hour 15 minutes after ordering they rush cooked it then and tried to get it out because it had been forgotten - big shame

Awesome food from here - ordered a few times and always great!

Took 2.5 hours to arrive and was stone cold and inedible

Couldn’t find me, shouting down the phone very argumentative

Ordered at 7.50 still not arrived by 10.15 Told over the phone the food had been sent out 7 mins ago twice - total lies - love their food but not happy with staff lying to me . Just be honest and let me decide

Food didn’t show up and wouldn’t answer the phone. Now got to try and get the money back

The food was perfect!! Thank you to the delivery driver for redelivering my order - much appreciated 🩷

Disappointing order from Emmy's. It took nearly 2 hours and was cold when it arrived. I did call the restaurant when the order was late by 20 mins, and was conveniently told it had left about 10 mins ago, and that we should ignore estimated delivery time. It took at least another 30 minutes, so I guess they were delivering other orders but as our food was cold that an insulated bag was not used. Food was okay, but nothing different from other cheaper kebab shops.

Disgraceful service. Ordered at 7:45pm Kept calling - every time they said it would be 5 to 10 minutes. Ended up not being delivered and cancelled after 3 hours. Honestly my own fault for waiting that long thinking it would get delivered. Avoid.

We ordered through delievroo and after waiting an hour and a half we contracted the restaurant directly to be told firstly our order will be 5 minutes and then after questioning this we got handed to another member of staff to be told that the order hadnt even started to be prepared. I am extremely disappointed as we've had food previously from here and the food has always been nice. but it is unacceptable to wait an hour and a half to then be lied to firstly and then being told that our order hasn't even been started. we then requested a refund form the member of staff who said that's fine to then be hung up on and now we are unsure whether we our getting a refund or not? Would not bother ordering again :)

Where to start Without a doubt the closest you get to Greece. Must have place to try. Definitely be back

Not had a Gyros for years since living in Greece for several years back in early 2000’s. Ordered a pork Gyros for takeaway and it was served quickly and it was hot and very tasty. Brought back memories! It was so good that once I’d finished it I ordered a second and now I can barely move I’m so full 🤣🤦🏻‍♂️. Excellent food and friendly service.

Was just a tad longer than suggested. I only noticed as my kids were moaning. Food was great and flavoursome. Will use again

Food poor quality, and over 2h waiting for delivery

ordered at 6.20pm. estimated delivery 7,20pm. rang them at 8.00pm. short staffed but food ready to be delivered, nobody to deliver. site showed food delivered but not. 8.45pm order cancelled. 8.50pm food arrived so accepted. chicken dry. greek salad wet from being left too long in tomatoes. So please we had 40% off so only lost just over £60.00 instead of full price £94.00. So disappointed, this was a Birthday meal for our son who has special needs and cannot cope with going out for a meal.

Food was amazing like every time I’ve ordered it, food always really hot and delicious It’s by far the best Greek food around I’ve tried them all and nothing comes close, thanks emmys pitta

waited 2 hours for delivery that was advertised as 40-55minutes

Really enjoyed my chicken and halloumi pitta, my husband’s traditional pitta didn’t have much meat so he was a little disappointed. However the flavours were lovely and happy with portion sizes other than meat issue. Delivery took a while - appreciate however that it was late Saturday night, food was still a good temperature.

order never came rang restaurant no one awnsered

Late, but it's a Saturday. Food was amazing!

Ordered a takeaway, Mixed Gyros Skepasti. Amazing definitely order again and so filling tasty.

Very happy with this restaurant, excellent service!

I called the restaurant because my order was 20 minutes late. The woman on the phone was very apologetic however she told me that they were short of drivers and my food was ready to leave, there were no drivers. The time slot was updated from 19:20 to 20:40. The food was delivered 20:49 so still late and as I expected it to be, it was stone cold. My food had clearly been sat on the side for well over an hour. I want a full refund as this was not the service I expected. £3 is a joke!

Food is always nice but delivery is always late

all ok, they must have been busy as when I called they apologized for delay

Great food. Fries could do with some seasoning but it's understandable that they're plain as I guess it's neutral for each persons taste. Delivery was right on time and I look forward to ordering from here again.

The best Greek Restaurant in Coventry. Highly recommended. Fair prices and good quality food.

Not only was it late, but the quality was poor. Hummus not as per the images and tasteles. kebab lacked any flavour. tasted like supermarket bread and poor quality frozen chips. I wouldn't order again

Food was nearly two hours late, because of this the food was soggy and cold.

Chicken and pork overcooked. Music too loud. Maybe I’m just grumpy

Always love Emmys...good quality, decent prices

Food was great. Delivery driver called and delivered my food, even though my building is hard to find. Very pleased with my food and service.

Food was lovely but a little bit cold when arrived. I asked for no onions in one of the pittas but there were onions in it even though this was written in big letters on the receipt.

I recently tried Emmy's Pitta after a recommendation from Daud, who was driving their eye-catching Mini Cooper. The food was fantastic! I had the chicken souvlaki pita, which was perfectly grilled, fresh, and full of flavor. The portion was generous, and the tzatziki was spot-on. The service was friendly, and it’s clear they care about quality. Highly recommend this Greek takeaway — I’ll definitely be back!

The food was extremely Mid. I ordered hummus thinking it will be home made hummus, however it was Asda hummus that it said on the tub. And it was clearly from a supermarket. Extremely disappointed on the food.

Ordered twice now, absolutely gorgeous food, very fast delivery too. Will be a regular

Delicious food. Took a bit for them to serve me, after that the service was good.

Really good and tasty food. Reasonable price and no service charge. Nice place and warm welcome staff. We picked the Kebab pitta and Pork Gyros pitta😊 Highly recommended 😉

Best Gyros ...tasty and great value for money-

Ordered from here twice, first time food was piping hot and delivered quick. However the second time we ordered food was nearly two hours late, the vegetarian meal had come out of the packaging mixing with the meat making it inedible. Food was also soaking wet and cold, the paper it was wrapped in had fused with the food meaning we had to peal it off of the pitas. Food seemed like it was made, and then forgotten about until we complained and then had it delivered, to which it was awful. Currently trying to get a refund from just eat however the restaurant is claiming it was delivered on time which it wasn’t.

Order never arrived, restaurant said it had however I assume to make it look as if we got it on time. Not happy at all

Food is always good and good portions as well

food was slightly cold although it arrived early. we ordered the platter for 4 but there was not much meat. salad was mostly tomatoes. what meat we did have was very nice.

Fries were stale and although the courier was here on time they were cold. Meat was minescule amount in comparison to the salad and onions. I don’t pay £15 to have a salad with a bit of meat. I have been a loyal costumer but have noticed how the standards have dropped

This is by far the best gyros I've had in a very long time, and well worth the money, £7.00 for a mixed meal and £1 for the halloumi. I cannot pick fault with this place and will be going there again in the very near future.

Would have been 5* but they missed the tzatziki off all the mixed grills! Everything else was spot on. Fantastic value for the amount of food you get.

Avoid if at all possible if you’re dependent on them delivering. Food delivery was originally an estimated 45 mins. When the original delivery time slot passed, the app updated status from being prepared to delivered (v suspicious!). It hadn’t and after chasing the delivery status via the app and a challenging phone call with Emmys Pitta, the food was finally delivered cold and just over an hour later than originally estimated. Food was cold and poor service from Emmys Pitta and JustEat.

Delicious, pretty healthy, great value and well put together. We enjoyed this takeaway a lot!

Ordered at 6:30pm, food didn’t arrive until 9:15pm. Tried to call them over 40 times to speak to them and then their customer service was awful. Our food obviously arrived cold. They offered us a grand total of £3 back for the inconvenience. What a joke. If you’re busy, stop accepting orders. That’s quite an obvious thing to do. What an awful restaurant.

A real shame,have ordered from here previously and it’s been lovely but tonight it really wasn’t great at all . I did receive a call once my order was already 15 minutes late to say they are sorry which is fair enough and that would be with us in 15 minutes which it roughly was. Unfortunately when the food came it was cold, my partner took one bite and it being cold put him right off. I heated mine up but I still couldn’t eat much as it wasn’t great. Hopefully just a one off bad night

Terrible, been waiting for 2 hours and 10 minutes till now and still counting…

2 and a half hour wait and still not arrived.

Lovely food as expected but unusually for Emmys the delivery was 15 mins past the latest estimated time and then one item was wrong and missing the fries. I’ll still be back though as the food is great and issues rare.