Elstree Aerodrome in Hertsmere

We arrived for lunch and it was busy but we managed to get a table after a short wait and placed our order. We had to wait 45 minutes for our food (with 2 small children). If they had told us when ordering it would have been that long we would have gone elsewhere. Children were so hungry by the time the food arrived that we had all more or less lost our appetite. 5 year old said 'we won't be coming back here again!' There's an honest review for you! But it wasn't just the ridiculously long wait that made this an unpleasant experience. When we asked the owner if she had an update on our food (who had already had a very loud go at another customer and made the issue very public to the room setting an uncomfortable atmosphere) we were met with a very rude response. She must have then told the chef that customers are asking how long it will be and the chef very loudly said "Tell them they'll get it when they get and they can...." I wanted to leave immediately at this point but we'd already had to pay when ordering. People in the restaurant starting turning around to look at us to ask us why they were being so rude to us. It was so unpleasant. All we'd asked was how long it would be as our children were so hungry. Never going back which is a shame as the food was actually nice when it finally arrived. The waiting staff who served us were lovely too.

Nice to spot planes and helicopters with the kids. Lovely atmosphere, very family friendly. Coffee is okay Did take 45+ minutes to bring lunch out though

A lovely place to spend a few hours. Watching helicopters and aircraft. A local cafe providing great breakfast and brunch

Rated 2 stars for hygiene. If it were better, would be 4 star. Just disappointed everything done behind serving area is done wearing plastic gloves. Fantastic, except everything is done in same gloves. Clearing tables, handling food onto plates, wiping surfaces during food preparation, taking money, card machine, just the same gloves worn by staff behind counter and staff serving tables.... other than that, what I ate was nice, took ages to eat, very busy, just didn't want to cause a scene. WONT be returning, then went out to watch the aeroplanes and helicopters.

Sunday Roast (Chicken), so tasty, fresh, big portions, the yorkshire was spot on, nothing missed, gravy smooth. Great staff so funny

I have been to this cafe many times and today thought I would take a friend for her 1st visit . I was a little disappointed with the breakfast today, the scrambled egg was overcooked and dry , the sausage I couldn’t eat as was so tough and I’m not keen on sourdough bread toasted . Value for money ? Not today