Based on 2.470 opinions finded in 1 websites
Based on 2.470 opinions finded in 1 websites
Nº 662 in 7028 in City of London, Westminster
Opinions
This place is cute and cozy, and I really liked the vibe. The staff was pleasant and attentive. I recommend the rose matcha and iced coffee, but the cups were quite disappointing—small and ugly, especially considering they sell nicer glasses themselves. While the French toast and pancakes were tasty, we did find a hair in our pancake, but the staff handled it well and made us a new one. However, the food and drinks arrived later than others, which meant one of us had to watch everyone else eat—definitely not respectful. The desserts were good, but the savory dishes were lacking. We ordered the toast and shakshuka, and the portions were small for the price. Additionally, the staff was overly quick to clean our table and asked multiple times if they could take our cups away, which made us feel like they wanted us to leave. Overall, I’d recommend this place more for desserts than for food.
Leonora Hasani . 2024-12-28
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I have tried this cafe twice from two different locations still there sweetie looks great but tastes very very horrible. Services vary bad because of a lot of customers, they absolutely need more people to be able to improve their service.
Ibrahim Alsaikhan . 2024-12-26
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A superb experience and a truly excellent brunch! It was very good and clean, and the service was great! Especially Salma who took great care of us! I will recommend the address to all my friends in Paris
Amar Sellami . 2024-12-24
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Had a lovely brunch here today with mum. Food was excellent as was the service. Salma in particular went above and beyond and was extremely helpful. Thank you
Sophia Moaleji . 2024-12-24
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Very disappointed. The place itself was so noisy. coffee was cold and the pastries was not fresh. We only sat for half an hour, then the waitress came asking us to pay the bill. Never again.
Amisraa Gh . 2024-12-22
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This chain cafe is located in the Selfridges on Bond Street, and this location is slightly larger than others, with a nice atmosphere. They offer a variety of cakes, desserts, and coffee for customers to choose from. However, the service was disappointing; it took a long time to find staff to take my order, and when I finally did, they seemed rushed and uninterested. Even checking out was a hassle, as there was no one at the register. The staff could benefit from being more attentive and friendly. The cakes were good, but the smoothies were disappointing. The coffee, on the other hand, was quite nice. Overall, it was an okay experience.
SY Kwong . 2024-12-21
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Moomin afternoon tea was flavourless and we were the first seated and the last served our food! Poor service, poor food. Rip off
Natalie . 2024-12-20
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E L & N Coffee Shop on Oxford Street in London is a delightful gem that offers an exceptional experience for coffee lovers and food enthusiasts alike. Here’s a detailed review of my visit: Atmosphere The ambiance at E L & N is nothing short of cozy and inviting. The interior is beautifully decorated, featuring a blend of modern aesthetics with charming touches that make it perfect for both casual meet-ups and romantic dates. The seating options are plentiful, with comfortable indoor seating as well as lovely outdoor spots that allow you to soak in the vibrant atmosphere of Oxford Street. Coffee and Food The coffee served here is top-notch, with a variety of specialty brews that cater to different tastes. I particularly enjoyed the rich flavor and smooth texture of my drink, which was expertly crafted by the baristas. As for the food, I indulged in a cheese and tomato croissant, which was fresh and delicious—perfectly flaky with a savory filling that left me wanting more. Additionally, I couldn't resist trying the saffron cake, which was simply amazing—moist, flavorful, and beautifully presented. The menu features an array of sandwiches and pastries, all made with high-quality ingredients. It's evident that great care goes into the preparation of each dish, making it a wonderful spot for brunch or a light lunch. Ideal for Conversations E L & N is an excellent place for two people who want to engage in meaningful conversation. The layout allows for some privacy despite being a popular spot, making it easy to enjoy quality time without feeling rushed or crowded. Overall, my experience at E L & N on Oxford Street was fantastic. With its amazing sandwiches, great coffee, and inviting atmosphere, it stands out as one of London's most enjoyable cafes. Whether you're looking for a cozy date spot or just a place to unwind with friends, E L & N is definitely worth a visit. Highly recommended!
Khaled Alkulaib . 2024-12-19
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Quite difficult to locate the cafe first of all. Then queue to be seated, expensive sugary oily desserts and no water being served after asking multiple times. Liked the Turkish delight drink though. The cake wasn’t anything extra ordinary for the price, in fact felt a little stale
Param Singh . 2024-12-15
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I had a wonderful Moomin afternoon tea experience!!
Samuel Paredes . 2024-12-10
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Was served by Ghaith who was very lovely and friendly! He recommended the best times and was so professional! Great service will defo come back again
Olla . 2024-12-10
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The staff is welcoming and friendly, even during busy times. The cakes are always flavorful and fresh, and the coffee and tea are excellent. The only downside is that the espresso could be better. Despite this, I always enjoy visiting whenever I’m in London.
Ahmad Alshehhi . 2024-12-08
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Thanks for SALMA, she was so great.
Ibrahim Alharbi . 2024-12-08
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A perfect place to spend an afternoon. If you love desserts and cafes, this is heaven for you. We tried the Chocolate Ganache and Pistachio Dulche de Leche with Greek Freddo Cappuccino and Matcha Rose Iced Latte. All of them were perfectly made and yum. EL&N becomes one of my favourite cafes in London. This branch is located inside the Selfridges and very popular among the shoppers. GO FOR IT ! ********UPDATED ********* We were mesmerized by the Classic Dulche de Leche, Pistachio Cake, Beetroot Latte, Red Velvet Latte and Chai. More photos added.
Joydeep Pal . 2024-12-07
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1- half of the menu was not available and the food took ages to be ready 2- the menu is based on avocado and they have no avocado 5 minutes later suddenly avocado appears 3- whatever was left to eat was very bad 4- desert was ok though Definitely i do not recommend specially if ur hungry or on a date Cheers
Carl Kajouni . 2024-12-01
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Great spot at the top of Selfridges. The service was excellent and the cakes are delicious. Be mindful they are rich and the portion sizes are large so ensure you don't order too much as it's expensive too!
Ravi Nar . 2024-11-30
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Very busy. Quite tight. Food was great. Decent coffee. Tables are too close to each other. Reminds me of Pret style seating area.
Jakub Krajnik . 2024-11-23
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Service is slow. No notice given to the table
fay ali . 2024-11-20
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Great oreo frappes, and hot chocolates and amazing service from suweyda and salma
Lucy Nichols . 2024-11-17
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Suwaida and Salma are the best!
nouf alsaud . 2024-11-17
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Food and drinks look amazing, we just stopped for a coffee was delicious - Suweyda and salma were super helpful
EilidhDuffy14 . 2024-11-17
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Suweyda and salma were great. Lovely service!
Katie Barker . 2024-11-17
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Beautiful place and staff especially salma and suadah
Asayel Alattar . 2024-11-17
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Suweyda and salma were great at Elan today! Very happy with the experience
Amna A . 2024-11-17
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Salma and suweyda are so nice and really friendly
Hisn-Chiao Chien . 2024-11-17
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Suxeyda and Salma was excellent
soumeyya souleiman . 2024-11-17
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Suweyda and salma were amazing, great service, yummy desserts!
Shyam & Reena . 2024-11-17
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Suweyda and Salma were fantastic
Charlie . 2024-11-17
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Great service ,very friendly server suweyda and salma were lovely
Tracey Nichols . 2024-11-17
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We had the hot chocolate experience here and it was lovely. Suweyda and salma couldn't have been more helpful... I asked for a takeout cup and they even topped it up with extra hot milk for me.
Bethany Nichols . 2024-11-17
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Both Salam and Suweyda were super welcoming and friendly. They suggested some really good recommendations and took the time to check on us.
Kiran B . 2024-11-17
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It was really good. We were treated really well and the service was impressively rapid. I wouldhighly recommend this place! Our amazing waitress was Suweydah
Menasria Karim . 2024-11-16
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suweyda was very good amazing service definitely come back for her
Zlata Adaman . 2024-11-16
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Suweyda was great and I enjoyed the experience :)
Candance . 2024-11-16
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Suweyda was so kind and served us very quickly. Very warm and welcoming too. Thank you!
Maryam Adaman . 2024-11-16
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Food was delicious as usual, but the best thing is the service. Thank you so much for always being adorable
Tamara Jimenez Ruiz . 2024-11-10
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Salma & Suweyda was amazing I had a lovely time definitely coming back
Meriam Nouasri . 2024-11-08
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Salma was very good thank you very much!! Excellent service
SIHEM NOUASRI . 2024-11-08
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Had dessert here after lunch. Ordered a warm Nutella brownie and I got this
Why Verify . 2024-11-05
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Excellent. Everything is very good! And the place is super beautiful. I'm taking one star off for the slightly high price.
Samia . 2024-11-04
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Atmosphere is too good but desserts are 50/50. Liked the shake only.
Saba Nasir . 2024-10-28
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Devil's Treats Amazing menu. There's so much interesting stuff we wanted to order. The savoury one was heated. Absolutely love the hot cheesy filling inside. Didn't eat the sweet one as it was served at room temperature. Personally I didn't like eating room temperature bread therefore packed it home to heat. It still held its shape after heated by the oven. Tasted as good as the savoury one. Full of filling like the savoury one too. Glad that EL&N cafe are not available outside London. Or will be close to type 2 diabetes.......
pui ting Leung . 2024-10-27
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I went to the el&n in Selfridges and l had the best experience with the waitress named Salma . She was quick and attentive and had nice smile made the place very welcoming . I was served quick and had nice lotus cake. Would definitely come again due to the nice hospitality by salma and also great cakes.
Rana Awad . 2024-10-19
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Salma is amazing great waitresss .would come back just for her 💕💕💕💕💕💕
Suweyda Ali . 2024-10-19
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Salma was perfecttttt thank you so much for your service
Janam Ramdam . 2024-10-19
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Love the place and love the service salma and suweyda were very nice I hope to see them again
Weintrustsafa . 2024-10-19
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Salma served me she was really nice and sweet will be coming back again
Darius Mbaya . 2024-10-19
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Won’t be back After having the Jellycat Afternoon Tea Experience at EL&N in Selfridges, I am disappointed to say that it was unfortunately the worst afternoon tea experience I’ve ever had. After seeing various posts on social media, I hoped that this experience would be as good as it looked online but sadly it wasn’t. We were sat down pretty much straight away, but we were left with no drinks menus and it took 20 minutes for them to take our drinks orders. We had to ask for them to take our orders ourselves as the servers were being very inattentive even though it seemed like they weren’t doing anything. I saw them just standing around socialising with the baristas while we were sat literally opposite them waiting for a drink. It was very hard to get their attention which is why it took so long for us to order. When we finished these drinks we weren’t asked if we wanted more and had to ask ourselves. When I ordered another drink and very clearly said what I wanted and had it repeated back to me correctly, the wrong drink came out which usually wouldn’t bother me but combined with other issues it did irritate me quite a bit especially as they made it so slowly. The servers didn’t seem to care at all about our experience. It took half an hour after sitting down for us to be given our afternoon tea and drinks (the drinks came after the afternoon tea). The afternoon tea we both found to be of low quality. This is because the sandwiches had barely any filling and we found the cakes to be way too sickly with awful flavour. The scones were very small and we were initially given a dirty cream pot that had only a tiny bit of cream in it which I had to ask to be exchanged for a clean one. However, although I had issues with the afternoon tea itself, I did appreciate the decor and found the general atmosphere to be quite pleasing. It’s just a shame that the food and service did not meet expectations. I love Jellycats, but this experience definitely damaged my perception of the brand. The price certainly does not match the quality and I left feeling rather sick both physically from the overly-sickly pastries and mentally at the thought of the money I wasted on an awful experience.
Isobel Lawler . 2024-10-17
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I will thanks Freddy too much , he is very cooperation with me and very polite ,,, l love El& N , and l will come again and again ,,, thanks Freddy too much ,,,
Hadeel Baraheem . 2024-10-14
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Unusual cakes and a wide range of both food and desserts. Quite noisy with loud background noise, not very cozy. Ordinary, normal level of service, nothing special.
Thomas Lindfors . 2024-10-14
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Dirty!! Attention the worst, 15 minutes for a coffee and a water, I had to ask twice for a glass and in the end go for it, which they forgot. More than 20 minutes for the cake, which they served me marked with a finger, and my coffee was already cold, the cutlery was dirty, I asked them to bring others and no matter, I had to take from another table, which two of the 3 forks that had been They were also dirty, one napkin for 3. Very nice atmosphere, but the service was pitiful. The soda fell on the table, the waitress passed by and acted as if she hadn't seen it. I don't recommend it.
La Taty . 2024-10-14
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Salma was very good thank youuuu
Salama Touré . 2024-10-13
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Suweyda and salma really good service and handled us with care, 11/10 :D
Zerina . 2024-10-13
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Salma and suweyda was very good thann you for everything!!
Noa Kiziltas . 2024-10-13
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Suweyda and Salma and ahsannn were brilliant, lovely food and couldn’t have been more helpful, thank you ✨✨✨✨
Catherine Crouch . 2024-10-13
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Suweyda and Salma were lovely and prompt!
Tara Ragan . 2024-10-13
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Great food and ambience. Salma was a really pleasant host and the service was quick.
Akshaya Datar . 2024-10-13
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Suweyda and salma were a delight and gave us some amazing recommendations .
Afia Yasin . 2024-10-13
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Best honey cake that you may have in London
mo zah . 2024-10-11
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This is the second time we went there. We tried the restaurant for the first time and loved the desserts and interior. They have lots of flowers on sofas and various of delicious desserts. Great place to have lunch and take pictures. So we went there again for my sister’s birthday and everything was brilliant. We had lunch and desserts. Special thanks to waitress and manager for their kind and excellent service. Beef burger is highly recommended, probably the most delicious and the softest burger I ever had in my life.
Solo Traveler . 2024-10-11
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Papaya thank you for today ! You have nice
Janet . 2024-10-09
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Papiya gave us the best service she was so bubbly and gave us our food within 10 minutes the food was lovely we will definitely be coming back just for papiyas service.
Mariyam Majeed . 2024-10-08
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Great service, great food. Papiya was just marvelous, made sure we had a great time😁
Karla Perales . 2024-10-08
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Service was good and my cake was good. I think there are better patisseries in the area. Can't comment on food as only had coffee and cake.
Faye B . 2024-10-08
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salma was perfectttt thank you so muchhh !!
issra sharif . 2024-10-02
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Great food, thanks to our server papiya for the great recommendation! 💘
Millie Anne . 2024-10-02
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Papiya was amazing such incredible service! Efficient and friendly person. Delicious food too
Electric Electric Work Gmail . 2024-10-02
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Great Food. Staff were helpful and friendly.
Simon Panter . 2024-10-01
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Super cute for Tweenies! Thanks Papiya for being so helpful and friendly 😊 🌺
Hannah Hill . 2024-09-30
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Papaya did a fantastic job, made our experience even more enjoyable.
Sarah Ayyash . 2024-09-30
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Coffee came out cold after 15+ minutes. Pricey and staff is not friendly
john lebenstein . 2024-09-29
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Best chocolate cake I’ve ever had and I’ve had a lot of chocolate cake. Papiya served us and she was lovely
evie robson . 2024-09-29
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Great service and food as always. Was served by Papiya who was great at her job.
Abeera Khan . 2024-09-29
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We had a wonderful experience Papia was a great host …
Dr.Najnin Ahmed . 2024-09-28
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Food was agreeable but the service is horrendous. Waited 1hr for our food and when i queried this with the staff she told us that we had only waited 15 mins (a complete lie). Overall service needs to be improved and sped up.
Shush 123 . 2024-09-28
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Papiya was the one who served, she was very kind and guided well for the dessert and coffee. Pistachio spanish latte was really good along with saffron dulce de leche.
Muhammad Umer Noor Ahmed . 2024-09-28
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Asal and Mehdie were so friendly and their service was exceptional ! The cakes were soo goood ! 10/10 would recommend !
RoxyDN . 2024-09-26
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Papiya was great, friendly and helpful
Deena Aldhubaib . 2024-09-23
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Our server, Papiya was really kind and made sure we had a wonderful time
Afreen Shakur . 2024-09-22
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Papiya very friendly and really good services
nazrul hakiim . 2024-09-21
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Great place. Papiya was really helpful in suggesting some really nice drinks.
Faraz Shah Khan . 2024-09-21
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This the best place for dine in , the service was very quick, and most importantly thanks to Magali, she was very kind and explained each and everything about menu, I would highly recommend this place.
Abhishek Raje . 2024-09-20
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Had a great experience here. Food and Customer service was excellent. In particular Mahedi who helped me with my order and gave the best recommendations. Would definitely visit again!
F H . 2024-09-20
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Great experience at El&n with my family the other day, and a big shoutout to Mahedi that served us! Food was delicious and will definitely be returning
Kishan Tailor . 2024-09-20
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Had a brilliant experience every time I’ve been with the food and hospitality unmatched. One staff named Mahedi has been extremely helpful and would recommend!
Ibtehaj Khan . 2024-09-20
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Terrible Coffee experience .. I ordered Iced latte and it tastes like homemade 3-in-1 mix. Never having coffee here again, when I crticized them "very politely", instead of fixing or apologizing, they said that's weird everyone's think we have the best coffee! I am giving 3 stars overall hust because they have good cakes & desserts.
Omar . 2024-09-20
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Suwryda was super sweet and helpful! Loved visiting and seeing her!
Anum Abdullah . 2024-09-20
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Amazing experience with a 5 star customer service, I believe his name was mahedi and will definitely be coming back just for the hospitality.
Shohaib Shafia . 2024-09-20
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Order:- FRENCH TOAST Nutella 5/4 Saffron 5/3 San Sebastian Cheesecake 5/3 Cappuccino 5/3 Coffee Latte 5/3 American 5/3
KHALID . 2024-09-12
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Suweyda was so sweet and bubbly, made my friend feel really special on her birthday Would come again just for her x
Mahdiyat Anuva . 2024-09-02
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The service was amazing and organised, I loved that even though it was busy I was looked after by this amazing and beautiful server, Honey (Asal) she suggested many deserts and food which I picked and tasted amazing. She was very sweet and friendly
Hussein King . 2024-09-02
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Came here on a Saturday although it was busy i was still able to be seated quickly as my amazing server asal served me and helped me with recommendations on what to get will definitely go again
Amir Amin . 2024-09-01
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I recently visited the store and was served by an amazing young women Asal who seated us and took care of us while we were there, the food was delivered within 15m by her so were the drinks, we than asked for suggestions on the cakes and she suggested the pistachio cake which was also cery good. i will be visiting very soon as her service was amazing .
K1 . 2024-09-01
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Lovely service, friendly staff, nice choice of cakes
Renata Jakimovaite . 2024-08-31
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Very good service, Diana Denis was amazing. And all the staff
Diana Denis Mangue Alogo . 2024-08-31
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I was served by the amazing waitress salma. She was so attentive and sweet to us.She was very polite and served us with great smile on her face.
Lia Acromby . 2024-08-31
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Papiya provided fantastic service, she knows how to make sure her customers have a fantastic time and she’s left me and my family with a happy feeling.
Sarah Pereira . 2024-08-30
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Very tasty milk cake and coffee! Papeya the waitress was very friendly and super efficient.
Abdullah Chisty . 2024-08-29
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Really nice service from Papiya.
Manahil Manzoor . 2024-08-29
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Papiya She is very nice and very respectful and I love that.
FA. __xx . 2024-08-28
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