Based on 2.369 opinions finded in 1 websites
Based on 2.369 opinions finded in 1 websites
Opinions
I was served by the amazing waitress salma. She was so attentive and sweet to us.She was very polite and served us with great smile on her face.
Lia Acromby . 2024-08-31
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Lovely service, friendly staff, nice choice of cakes
Renata Jakimovaite . 2024-08-31
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Very good service, Diana Denis was amazing. And all the staff
Diana Denis Mangue Alogo . 2024-08-31
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Papiya provided fantastic service, she knows how to make sure her customers have a fantastic time and she’s left me and my family with a happy feeling.
Sarah Pereira . 2024-08-30
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Very tasty milk cake and coffee! Papeya the waitress was very friendly and super efficient.
Abdullah Chisty . 2024-08-29
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Really nice service from Papiya.
Manahil Manzoor . 2024-08-29
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Papiya She is very nice and very respectful and I love that.
FA. __xx . 2024-08-28
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Lovely food but service a mess. Nice staff but apparently no organisation or training. Nobody working there station, plates left on tables, cutlery and plates not properly cleaned. More staff than customers but still slow service. Sorry but it needs an experienced manager to get the place in order.
Barry Brown . 2024-08-25
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Papiya offered a top service tu us! Thank you
Harald Winzer . 2024-08-24
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We had a lovely lunch today. We were served by Papiya and she looked after us so well. Will visit again the next time we are in London.
Adrian Cassidy . 2024-08-24
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Thank you Papiya for the kind, caring and attentive service! You really looked after us. best hot chocolate ever
Mariam Chaudhary . 2024-08-24
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Had the most amazing service at Selfridges, Marwah and Darius (sp) were super professional and helpful. Great customer service, polite and helpful, will come back. It was our 1st time in your cafe 👌🏾
Zuwa Re . 2024-08-21
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Everything was amazingly handled by a worker there named Darius, will definitely be coming back!! Thank you 😊
Yasmin 101 . 2024-08-20
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suweyda was amazing and so kind perfect server thanks !!!!!
hannah k . 2024-08-20
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suweyda was very nice and welcoming x
Maya Kalantari . 2024-08-20
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suweyda was so nice and helpful
Evie Laycock . 2024-08-20
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Darius who was our waiter was amazing
Lili Rose . 2024-08-20
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suweyda was such a good server, we had an amazing time and she was lovely and welcoming! will definitely be coming back!
zosia trainor . 2024-08-20
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Darius was an amazing and friendly waiter. Definitely recommend coming here!! Great experience and great food
Sivan Gorjian . 2024-08-20
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Daruis you are amazing always come to this Elam because of him ❤️
Osama Alzoubi . 2024-08-20
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Our waitress was papiya and she was lovely. Great service provided and very welcoming.
Shazia . 2024-08-19
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Papiya served us superb food with a very warm attitude
Aakriti Ahuja . 2024-08-18
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Suweyda was amazing I think it is amazing here very nice cake
Ebrahim Rashed . 2024-08-16
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Suweyda was very friendly and welcoming. Her service was excellent and quick. Definitely deserves a pay rise
Layla Dilmohamud . 2024-08-16
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Suweyda is the best waitress she is sooo nice and amazing I will definitely be coming backk I enjoyed coffe and cake
SFK . 2024-08-16
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Suweyda was amazing my favorite waitresss I am so happy with the service definitely coming back
Ghanim . 2024-08-16
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Suweyda was amazing so good cakes I like it here a lot
Saud Nasser . 2024-08-16
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Hello, I just visited this place today, the shop was clean and my server, marwah was very friendly. She had a smile the whole time and all of the other staff seemed welcoming too. Marwah gave us a lot of options of good things on the menu. My food was delivered fast and was good. Marwah asked if me and my family was okay which it was.
Trevor Tarlip . 2024-08-15
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Delicious cakes, and amazing coffees. Also the staff is very friendly, they help you on your chosen, they are explaining you all the cakes, one by one just to make the best decision for you. For sure I will comeback to this place!🥰❤️🥰
Cosmina Petruta Manolache . 2024-08-14
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The location of the cafe is excellent. It is located in Silverhaz. We ordered the saffron cake. It was delicious. The atmosphere is beautiful. A bit crowded. The service is very good. There are different types of sweets Juices and hot drinks
ibtesam . 2024-08-10
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Really good place! Thanks you Khane for the great service
Ravonjiarivelo Harena . 2024-08-09
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The employee poured tea on my daughter's hand, burning it and on my daughter's clothes, and no action was taken at all Not even an apology was offered, not even first aid. My daughter's hand was burned from the tea
Noor Life . 2024-08-08
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Fast in service and courteous in dealing Various sweets. It is located inside the market, approximately on the third floor. The toast oven is delicious, but it needs some donkeys
Hen Ab . 2024-08-05
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A very disappointing experience. We were literally kicked out of the restaurant. Not withstanding the high temp in the restaurant, we were asked to leave by the person in charge. He claimed that there is a clear sign at the entrance that states that the maximum stay limit is 45 minutes. The sign was not there when we entered nor did any person mention that to us . I checked for the sign before we left and discovered that a fine print sign had been placed on the side counter next to the big “wait to be seated “ sign. This was not there when we were waiting to be seated. 25 minutes to deliver the food leaves you 20 minutes to consume it & leave!!!! When we mentioned to him that we had already told his colleagues that we were leaving in 10 minutes, the person in charge threatened to revert to other ways of forcing us out!!! This is certainly not the best way of spending 80 pounds!
Fahad . 2024-07-30
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Worth a visit with friends & loved ones for a quick bite or craving for some dessert. Pretty with pleasant service.
Diana Orfani . 2024-07-28
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Great experience! Freddie is a G
Tofeeq . 2024-07-23
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Nice looking food but not tasty at all! Croissants tasted too bad and also the cappuccino was so bad
Fatima “Fan” N . 2024-07-20
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The ambiance and cakes here are delightful, the service on a scale of 5 was 10 thanks to Zaina who made our day definitely will come back.
Christina Gabriel . 2024-07-20
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Lovely place & super service by Zina.. Thank you for everything..
Kalpana Prajapati . 2024-07-20
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Lovely selection of cakes and teas but chock full of quaint atmosphere the service is royal zeina was helpful and friendly
Amir Aljaghsi . 2024-07-20
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I loved this place amazing coffee spot service is 7 stars thank you zeina you are so classy and elegant will come again for you
Cristian Baeza . 2024-07-19
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The food and cakes were to die for and the service was exceptional by żina will recommend this branch to all friends and family zina wait for us all be ready
Michal Zawadzki . 2024-07-19
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Suweyda is amazing thanks to her lovely service:)
Asmaa Al-Mirri . 2024-07-18
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Turkish coffee is sweet The hot V60 coffee was not good (it was very hot and had a burning taste) Regular pistachio cake
khadejaa al-shehri . 2024-07-16
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I went there and I received excellent service from Zeina she is very kind and has excellent skills in customer service
LGB Dispatchers . 2024-07-16
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Honestly it's a beautiful place. But I can't believe I paid £20 for that. Croissant (which honesty was good) , filled with burrata (alright) truffle oil scrambled eggs which tasted bland as hell... Sorry but it's overpriced for nothing.
suzana marie-antoine . 2024-07-16
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Very nice place with great staff zeina was very polite and welcoming with very good knowledge of the menu and all her recommendations were to the point will live in live in this place
Kishan Parekh . 2024-07-16
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Lovely atmosphere,fantastic service by zeina could not rate higher more than 5stars would recommend to all my friends and sur will come back to this branch
Sree lakshmi . 2024-07-16
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Lovely spot for coffee and cakes we enjoyed it and we were surprised by specific employee zeina she was quite friendly and very welcoming our service was excellent will definitely come back
Sagar Narsingani . 2024-07-16
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Hema has been a wonderful server and I’m very happy with her service. Very friendly and quick service. Thank you so much Hema !
Sanu Gurung . 2024-07-16
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Hema was a wonderful server, very quick and happy and friendly service ! Thank you so much for your hospitality
Amrita Gurung . 2024-07-16
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I really fell in love with this place and this branch, the exclusive selection of high end cakes with a taste from Dream Land. The staff is so full of life. We had the help of Zeina to select the cakes and have our service. A big thank you for this incredible place.
Sherine Abouelenein . 2024-07-14
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It was great to visit EL&N and Zeina made our experience wonderful. Really enjoyed the cakes . All in all excellent service with excellent cakes. Highly recommended
Susanna Allegra . 2024-07-14
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Our experience in selfridges branch amazing, thanks to sofian and khadija.
Ali Al . 2024-07-13
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I was treated exceptionally well. The service was top notch by Zeina. Croissant with Nutella was brilliant, the saffron milk cake was to "live for" and will defo come back for more.
Enver Berisha . 2024-07-13
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The food is fresh, delicious and of exceptional quality,love the atmosphere and Zeina is very attentive and welcoming I would highly recommend a visit .can’t wait to go again
Sam Agyeman-duah . 2024-07-13
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Freddie has great customer service , I really appreciate his help!
engagement1 engage1 . 2024-07-12
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Bad customer service and cake was not soft
Safwana Nasrin . 2024-07-12
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This is my second vist to el&n selffridges and i won't be back for sure. Today i walk all the way down to el&n to get something to eat,i ordered a chicken burger it was the worst tasteless chicken burger i have ever had. i had to ask the server, is this chicken.. he looked at me as if i am CRAZY his response was "yes its chicken"..... anyway he deducted the service charge but honestly it wasnt his fault the point i am making is that it awful to sever THAT to anyone to consume ....
Garcia Stewart . 2024-07-11
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Wonderful experience with Zina🥰
Nandakumar Gopalakrishnan . 2024-07-10
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The food and service was truly exceptional I can’t wait to come back thanks for zeina’s hospitality and welcoming smile
Simone D’Agostino . 2024-07-10
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Amazing atmosphere lovely food supper survise Zeina
Nazim Uddin . 2024-07-10
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lovely place with amazing food and service was great from a lovely smily girl called zeina definitely will come back thanks to zeina
Al Ahamad . 2024-07-10
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Amazing place,nice food but the most important the great welcoming and super service from zeina definitely will come back cause of her thank you zeina you made our day
Hoda Aboelenein . 2024-07-09
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Lovely place and food. And amazing service from Zeina. Thank you for your warm and lovely hospitality
Jasmine Pereira piccoli . 2024-07-09
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We had a lovely experience at this amazing place .. my daughters loved the atmosphere.. the food was so delicious and we were very well served by the amazing and cute Zeina 🌸 definitely will do it again .. but make sure Zeina to be there 👍
Paula Khoury . 2024-07-08
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Salma was fabulous thank you so much for your great service with big smile thank yoi
سليمان مصبح . 2024-07-08
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Loved the service provided by Zeina - everything was perfect and she was super pleasant!
Yasmine Badawy . 2024-07-08
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This branch of EL&N has the best customer service, and friendly staff. We were served by Zena, and she was very friendly and professional. All was perfect: the atmosphere, decor, and excellent service.
Mais Medhat Sadek . 2024-07-08
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It was a great experience for all the family and friend Zeina
dina hamdy . 2024-07-08
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The food was very tasty and the service is over the top because of zeina. It was an amazing experience.
Lina El Essawy . 2024-07-08
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A special thank you to zeina for making our experience extra special. Great service, food, and atmosphere.
hana el essawy . 2024-07-08
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The service was amazing. Zeina is extremely welcoming and nice
Heba amin . 2024-07-08
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My waitress, Zeina was lovely. Really looked after us when we went. Excellent service.
Huda Ramzy . 2024-07-08
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Over all the place is very lovely and the sevice there is amazing espesially from some other employees like zeina
Mai Magdy . 2024-07-08
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We visited London in June and decided to go to El&N based on some friends’ recommendation. We really enjoyed our time there The food was great, their dessert is delicious and the service by Zeina was excellent. I recommend the place and will definitely go back there next time we’re in London
Sandy Mehany . 2024-07-07
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My son visited this place last week and he recommended me to try. I have visited the place this weekend and was greeted by a charming young lady Zina. The warmth of her attitude and the care she gave us made us really feel welcomed We have taken pistachio frappe which is unique in its taste and we tried the croissant with Nutella. Zina kept her eyes and attention ensuring that we have an unforgettable experience which turned out to be one for us thanks to her. I would definitely recommend you to have a try and it is so convenient to be there if you’re shopping in Oxfords street. It will be an oasis for you if you are lucky to be hosted by Zina.
Ehab Badawy . 2024-07-07
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Salma was very good she cleaned up after us so sweet always smiling thank you
Kh a . 2024-07-06
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Hema services were amazing! Thanks soo much for your hospitality and warmth
adedoyin aderibigbe . 2024-07-06
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Hema was exceptional and friendly. She was very helpful and friendly.
Ajumi Gal . 2024-07-06
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Excellent service by Salma. Was seated pretty much straight away even though we hadn't booked. The Lotus and banana brioche toast was tasty and indulgence 😋
Sharon Williams . 2024-07-06
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I had a very nice experience, Zeina made our visit very special she. the super delicious pistachio drink. I will definitely come back
Alex Shaurieh . 2024-07-06
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Thank you so much salma & asal. Super respectful lovely person.
A . 2024-07-06
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Salma And asal Friendly staff 🤩
layal hasan . 2024-07-06
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Atmosphere was amazing very nice welcoming and service from a beautiful classy young lady zeina who spoke with me in fluent French as I feel more comfortable to speak and she recommended me a pistachio drink that was out of this world and the cake was yummy ,will come back and will recommend this branch to all my family and friends thank you zeina for the lovely experience.
Wafaa Abdel Razzek . 2024-07-06
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Salma and asal were so nice and they so kind to my baby girls
Radwan Almousa . 2024-07-06
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The food was delicious!!! Salma served us and she was GREAT!!!!
Kelly Anderson . 2024-07-06
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Salma and asap was fantastic thank youuu
Salma Attia . 2024-07-06
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Salma was excellent throughout the service very friendly and always smiling even with difficult customers
Jennifer Nyman . 2024-07-06
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Went to El&N for the first time and did not disappoint. Zeina was out server and she was very attentive and showed alot if knowledge about the menu which helped us a lot. Definitely coming back!
Aleks Malchev . 2024-07-06
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lovely place ,I felt that I’m Alice in wonderland specifically i was welcomed and served by a fairy called Zeina , loved the food and the cakes…definitely will come back thanks to Zeina
Gia Fayez . 2024-07-06
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Lovely place, quality goods and service. Will definitely be back over there again very soon! 🙏🏻 Young lady Zeina was extremely friendly and accommodating made it very smooth for us.
Saif Badawy . 2024-07-05
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Hama was the best waiters in London and probably in world
Me go . 2024-07-05
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Amazing place which was only made better by the great service from Zeina. Definitely recommend coming here.
KJ . 2024-07-05
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Hema she was amazing fast and the food was amazing
NOURA ZAKI . 2024-07-05
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I love this place, everytime i come i get really good service. Our server last time was zeina she was super, very helpful and nice!!
Liam . 2024-07-05
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Amazing ambiance! Food was excellent and perfectly served by Zeina. I will definitely suggest this place to my friends , and will definitely be back!
Hamza Zizou . 2024-07-05
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Amazing service by zeina I recommend
Prince John . 2024-07-05
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Amazing service by Zeina I will definitely come back 👍👍👍
Deepak Sachdeva . 2024-07-05
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Hema served us today and it was an absolute pleasure !
Sarita Jaiswal . 2024-07-04
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