Ego at The Wellington, Shadwell in Leeds

Not sure what was wrong here yesterday but the customer service was not great, we arrived and waited near the door to be seated and was ignored so after a few minutes we decided to find our own table and sit down my partner went to the bar and ordered some drinks only to be told that we should have waited until we were seated which was repeated when we were handed menu’s with a non welcoming statement of in future reference wait at the door until you seated which I bluntly replied we did and got ignored !! The food wasn’t brilliant and the lack of interest within the staff was very rude and disappointing the smart dressed guy from the north west was the only person who seemed to have interest in his tables the male that served us was not customer focused and quite frankly rude and abrupt I’m not sure what happened yesterday but the relaxed atmosphere advertised It certainly wasn’t ! We all are facing increasing challenges and everyday struggles but if paying customers are spending money in your restaurant please make an effort and appreciate the custom and be grateful a real shame really we experienced this level of service because the usual standards were pretty good when we visited before the standard of food was below what I expected and the bread was burnt and rock hard the chips were cold and overall very disappointing we will be looking at alternative options from now on and hope things change! For the better

We eat here regularly - as a family, as a date night or out with friends after a dog walk. Great service, the food is always good and lots of options for all dietary requirements. Kids menu is also excellent and if you get the 2 course offer it's good value too!

Fantastic. 10* stars. From the greeting as well walked in to walking out the service and experience was top notch. (Photo of king prawn with linguine) We will certainly be going again 👍

Excellent both times I've visited. Food was really good. Starters could possibly have been hotter, scallops beautiful however luke warm. Couldn't recommend the Lamb Kleftiko highly enough. Absolutely beautiful. Fully aware its probably microwaved to death, however presentation, temperature, veg and flavour 10 out of 10. Was an amazing gastro pub dish. If I'm wrong with the above please correct me. Staff could maybe more table attentive when drinks are running low, however we're really pleasant when you asked for something. £300 lighter for a table of 6 (2 of whom are kids) and don't feel ripped off. Excellent. Will bring back the the in-laws!

All I'm allowed is chips, not allowed a meal. Get better treated at McDonald's. Don't like the idea of dogs in the restarant when Im trying to relax. I asked twice by two different people if I could have a food menu, but staff refused to give me a food menu but brought me some chips, how am I supposed to know how much my chips are when your wouldn't bring me a food menu to me? Not impressed at all.

Lunch for six today. Impeccable service. Sensational food and atmosphere. What a delightful couple of hours.

We return to this place often, nice and relaxed, food consistent and very helpful staff. My only disappointment is that when i am booking and we are asked if we have any special requests, i always ask for a table in a quieter area as one of our party has issues with hearing. Without fail we are sat in an already busy part of the restaurant. When i say i have asked for a quiet area i am told "we are not really busy so its all quiet" I don't want to make a fuss as our friend is very conscious of her disability but if requests are not given consideration then it might be better to take the option off the booking form. We will continue to eat here as we always enjoy ourselves but i do feel it needs reviewing by the manager. That's the only reason for the four stars.

Lovely lunch for my birthday, the food and the service was excellent. The 2 of us had 3 courses and everything was top notch !!!

I've co.plaibed and received no follow up

Was OK, not what I expected, quick call in as passing on a long journey, but couldn't find anything on the menu either of us fancied? So quick pint and drove home to make something

We had a lovely meal at Ego, the service was very pleasant and we enjoyed it very much.

The food was tasty, but my main course of lamb rump was not as hot as it should have been. Decent value, and the service was vey good

Come here with family food was so delicious and the bar staff especially Bobby made our night thanks guys

Amazing staff, couldn't do enough for our party. Amazing food. Thank you.

Had a lovely meal for our Anniversary, had Paella and it was delicious, service great thankyou

Lovely welcoming team at Ego at the Wellington. Menu is varied and high quality. Really enjoyed my fillet steak!

Hardly no food left on menu and what we ordered was horrible normally really nice but today was shocking only nice thing was the cocktails

Visited for Sunday lunch with wife, daughter and parents. Outstanding in every way, wonderful starters, amazing different Sunday roasts served with homemade yorkies, gravy and vegetables. Hot, fresh and delicious in every way. Great service and value for money, will certainly be back.

Highly recommend this Restaurant. Food was amazing and service was good. Only downfall was hoping for a quiet lunch but a family of 5 were put at the side of us and it was very noisy.

Staff as always friendly, attentive, nothing is too much trouble. Food always cooked just right and always hot. The £40 deal has to be one of the best deals there is. Well done folks!!

Place wasn't exactly busy and expensive for what it was.

The food and service was excellent

As usual lovely staff serving lovely food.

Wonderful meal. Wednesday meal...Good price Tasty. ..highly recommended

The food is always fresh, hot and a lovely selection. Nothing is too much trouble for the staff.

used my birthday offer with wife decent value 2 courses each 1 glass of coke 25 quid very disappointed with starters tiny dish of garlic mushrooms with 2 small pieces of toast the spoon i was given was as big as the dish about 3 small m/rooms sliced to charge nearly 8 quid is truly criminal had them before and ego have severely cut sizes and put price up plus was the excellent polite friendly service from the 3 waiters relaxed atmosphere the ego replied and apologised saying i should have said something at time ha ha so they want us to embarrass ourselves to other diners saying this starter is not enough dya think they would have gave us a larger portion i think not my biggest regret is not taking a photo. i have waited in the past and would have been embarrassed to serve 2 paying adults with that starter. the review is to make diners aware,don,t order mushrooms the rest of the meal was great and will be returning in a few weeks

used my birthday offer wife wife decent value 2 courses each 1 glass of coke 25 quid very disappointed with starters tiny dish of garlic mushrooms with 2 small pieces of toast the spoon i was given was as big as the dish about 3 small m/rooms sliced to charge nearly 8 quid is truly criminal had them before and ego have severe cut size and put price up plus was the excellent polite friendly service from the 3 waiters relaxed atmosphere will not return unless we have discount as normal prices a tad too much

Hadn't been for a few months as last time we had a poor experience, but decided to try it again, this time for lunch. Had a lovely meal, with good food and friendly service and will return again now.

This used to be one of my favourite places to eat out. For the past 3 times I have been the seating areas were unclean, food all over the floor and seats. The food may be okay but I don’t expect to be standing in chips and peas from someone else’s meal. Maybe I would expect that in a fast food place but not here, very disappointing! A clean table, chairs and floor is so important to a restaurant surely?!

Had a lovely reunion with former friends and colleagues. Excellent service and tasty food.

Lovely efficient staff and a varied menu. Reasonably priced and good offers on certain days.

Lovely meal & superb service yet again. This is fast becoming my favourite restaurant

Fabulous food here today and 6 of us ate. Best food I have had out for a while. Great service, friendly and attentive all dishes were perfect and nothing left. Highly recommend.

Afternoon Tea for two been here twice now recently the food was lovely but why do they not give you a cup and saucer and pot of tea when they bring your afternoon tea both times we have had to ask for it

Really lovely food 2:1 cocktails amazing value

Food was great as always. Staff are always friendly and helpful. Went with some work friends and everyone had a good night. Always reasonably priced as well

Great meal today and fantastic Wednesday off of 2 courses for 2 people for £30. Told staff we didn’t have long between finishing work and the school pick up and they brought the food quickly and offered to bring pudding at the same time so we didn’t miss out. Amazing sweet potato fries. Delicious.

Absolutely fantastic meal for two if our family members birthday. The hospitality was amazing and the good was delicious. Nothing was too much trouble and it made the celebration extra special

Good meal. Staff very friendly.

When we visited, it was not busy and there were plenty of staff working the service was poor. We were a group of 4 adults and 4 children and not once did staff proactively come over to us to check on us. We had to flag staff down to order initial drinks, then order food and after finished chase them down to get dessert menu for kids. It was not like we were rushing as were there for 2.5hrs. Often we saw groups of 3 staff stood around talking. As the staff were young they probably need training on how to manage tables. When ever they came over I will say they were always friendly and courteous. Given the cost of the food waiting support needs serious improvement if we were to come back.

A friend suggested this place as we struggle to fine places with nice sunday dinner. We have been coming here for the last year and it doesnt dissapoint. The food is great and the service. We have never had a bad exsperince and will continue going.

A last minute booking we have tried the chain else where and always enjoy the only slight criticism I would have was that the building was extremely cold for a rainy day and I had to keep my coat on

First time visitor and we had Sundays lunch choosing the two courses for £20.95 menu and it was excellent. Top quality food cooked to perfection . We had the lamb and the beef. If you have a large appetite maybe order some more sides such as potatoes or pigs in blankets but for us there was enough as we had to leave room for pudding. Choice of puddings was good and I would recommend the sticky toffee with custard. Staff were friendly and helpful. Only downside one choice of cider Stowford press on draught the others were fruit bottled cider but I can live with that.

Amazing food and brilliant service. Mia, Poppy and Alex looked after us and their service was brilliant as always! The cod supreme and the duo of pork were spot on! Always a good spot! The bottle of wine and cocktails were amazing too!

Enjoyed a lovely meal with my friend, and it was good value for money, with the offer on Wednesdays.

Always very good food. Delivered and presented tastefully. The two courses for £30.00 for two people is excellent. But disappointed with speed of service. On this occasion quite busy but we had to wait over 15 mins before each course. Lack of staff ?? However all my group (70's; 80's; and 90's) of seven throroughly enjoyed our visit. We have been before (and to Wyke Lion) and will definitely visit again

We came on Wednesday for the 2 course set menu for £30. The food was lovely and our waitress Isla was lovely!

As always, excellent food and service. Friendly helpful staff.

Called today for the first time ,for Sunday lunch and have to say it was fabulous . Lovely surroundings ,excellent service by very pleasant staff. The food was superb, we went for the rare roast beef Sunday lunch and it and all the accompaniments were delicious .It was nice and hot and very tasty .One small grouse, but it does not detract from the 5 stars ,was that the aniseed in the red cabbage was not to our taste, but did not detract from our enjoyment of the meal . Thank you for making our lunch out a very pleasant experience

Great in every way EXCEPT. Come to leave and the wifi was rubbish and couldn’t order a taxi to come home. That spoiled a lovely evening

Really soulless food nowadays- cynical catering. Vegetables cooked to death, brown and untrimmed, returned and replaced with extra microwaved ones. Chicken lemon schnitzel extremely bland, badly prepared. Chips a chore, cardboardy re-heated. Small glass house rose is £8.80 inc service. Staff friendly but this is like hospital food. Steak pie alright perhaps but not as good as a good supermarket one.

Honestly it’s thuggish food nowadays- it used to be reasonable but the process is totally lacking in integrity and competence. The vegetables are destroyed by overcooking and then reheating, the food isn’t seasoned, chips reheated cardboard. Absolutely chore to eat.

It was me and wife's 1st time at the Ego and it won't be are last...it was fantastic food fantastic staff.thankyou regards Andy

Steak night menu chosen great value for money. Lovely service

Superb food, great location and really helpful staff. The disabled facilities are good too.

Mine and my daughter recieved vouchers for a meal. Brought my grandson and a friend and had amazing starters mains and desserts. The food was piping hot and the lamb and cod dishes were especially good. Fantastic is all I can say. Holly was very good and was supported well my other members of the team. Good value for money.

Isla looked after us really well.

Called in for an early dinner and ordered pizzas. Service was great and the food was delicious. With the ego club discount very reasonable.

SHOCKING FOOD!!!! went in hungry came out hungry. Lamb rump tiny, fatty and just warm. My husbands steak was just warm too. Garlic potatoes reheated with no flavour of garlic, fries reheated tasted terrible so left them. Only ate tiny bit of meat paid over £30 and still hungry. Waitress lovely and polite, food very, very poor!! Plus carpet needed a good hoover.

Isla was amazing and was so friendly she made us feel welcome and we had a very good experience

Isla was very helpful and we had a lovely evening

Great food, good offers, always a good place to eat at. Never had any issues, best restaurant in Leeds. Great service from Isla.

Main course was well below expectations. Suspect the vegetables were kept warming far too long whilst the fish was cooked, hence vegetables were way overcooked and very very dry !! Service was glacial ! Waited 20 mins for drinks and 40 mins for main courses !!!

Had a lovely meal here on Saturday night. The staff were very friendly and helpful. The manager had to sort out a miscalculation on a drinks bill. We were there to listen to a live singer,the daughter of our friends,halfway through her set a grumpy old couple came in and complained about the noise(it wasn’t very loud) so their views were listened to and the volume was turned down to a minimum. They should not have been pandered to.

Lovely food, good price, nice ambience, friendly staff, highly recommended

Went to the Wellington on the 6th of Augustordered a steak well done it came back bloody inside my friend had eaten her food by the time l waited for my food presentation was awful a blob of mash half of tomato and sauce the apple pie was OK but the custard was like water it was not proper custard don't go to this place go to Wetherby and get fish and chips

Beside the food being amazing. The customer service you receive at this place makes you want to come back. Thank you guys for great dining experience 😀

Live local and been here loads of times however last 3 including tonight 2 hours after eating got serious tummy upset, both of us. 3rd time. Wanted to give the benefit of the doubt. The place looks good at first glance but then you look closer. The hygiene is poor. Toilets, doors, glass, tables all unclean. That's what you can see. Anyway such a shame. We will not be going again. 3 times not well after eating at this restaurant. Big shame.

Amzing food and service. Will definitely be back and also checking out the other locations. Im saying it again the food was delicious.

Very easy to book afternoon tea for a group of 6 ladies. Allergies catered for but not a great alternative choice was offered. Service was nice enough but quite slow and it was difficult to attract staff. Our biggest disappointment was that the sandwiches had dried up a little and the cakes were ‘sloppy’. For afternoon tea, one small pot of tea is allocated person and just one cup of coffee to those non tea drinkers…. More fluids were definitely needed, we did have a jug of water but really?? Afternoon tea is just that, not afternoon water. When we asked for a coffee refill we were charged the full price. Our suggestion would be to provide small pots of coffee as well as pots of tea, and perhaps make up the sandwiches when the group arrives rather than in advance. Again, it was ok but mainly because of the company and not the quality of food.

A slightly up market restaurant and bar within walking reach of whinmoor and Wellington Hill. Reservations for food are recommended. Email subscriptions give you offers around your birthday and early notice of special events. Staff are great and always happy to chat. Slightly more expensive than some of the other pub chains but the quality and atmosphere is worth the price. Updated July 2024: Great offers on at the moment! *Useful info? Give me a thumbs up or ask a question*

Fabulous Sunday Lunch. Excellent service. We both had Lamb, which was succulent and tender. Lovely crisp yorkshire pudding and fresh perfectly cooked vegetables.

As always a warm welcome, well trained staff. Wednesday meal deal, great value, garlic mushrooms love them. Hubby has fried camembert the salad leaves were going a little yellow but he never eats it anyway. Mains we both had trio of pork & dauphinoise potatoes good size portion wonderful sauce my meat was not quite as tender as hubby. I only know because I couldn't finish I was ful, hubby went to eat some of mine & said his was better. Didn't have dessert, coffees was far far to strong, quite unpleasant, asked for a pot of hot water, not a problem brought straight away. Will be back.

As ever we always enjoy eating at the Ego Shadwell Leeds and this visit didn't disappoint with the normal excellent welcome, service and attention from the staff, the Lamb Sunday Roast wonderful - will no doubt be there again quite soon as not only a regular haunt but a venue of excellent good value.

Pre booked a large table and pre ordered food, had to change a few details and edit the order. Staff were very helpful and accommodating. Food and service on the day were excellent.

Lovely, friendly, and very patient service which could not be faulted and the best coffee I've had for a long time. The food was enjoyable with tasty tender steak pie and fresh crispy fish with perfectly cooked flakes of white fish. One of our party of 9 chose badly and didn't enjoy her main course but everyone else was happy. The chips, however, were not very crispy, I suspect because 7 of us wanted them at the same time. I have eaten chips there before and they were fine if not fabulous. We will definitely go again.

Food was bang on not 1 complaint On arrival guy didn't seem too happy little bit off with me and my son reason must of been because i look a little ruff and ready pint was nice

Not the first time I've been here and will not be the last. How to set the bar high. The food quality is excellent, the service is excellent. Quality, quality, quality.

Had a family lunch here, lovely meal. Nice pub.

Always good. Steak night when we went, great value.

Super place been many times. Never disapointed

Absolutely appalling, the restaurant was freezing, we asked for the heating to be turned on and it never was, manager was very rude and clearly was not bothered that we were unhappy, very slow service, coffee awful and chips rock hard. Certainly will not return.

We came here last Wednesday and enjoyed the deal - 2 persons eat 2 courses for £30 and share a bottle of wine for £10. We are both Coeliacs so we're delighted that most of the options on this menu were gluten free or could be easily adapted so that they were. There was a good buzz about the place and the staff as always were friendly and helpful. We enjoyed it so much, we're going there tonight!.

Very nice food helpful friendly staff. Next time I'm up visiting family in Leeds. I will be going there again. Visited again on my last trip to see my step mother and again great meal friendly staff. No problems recommending this place

Had a lovely Sunday lunch here. There were 14 of us, which wasn't a problem. Food came out together. Good portions tasty food. Reasonable prices. Will definitely be back

Stunning meals with a good choice for everyone, very polite and friendly staff who offer excellent service. Lovely atmosphere. Me and my hubby now go every week 😁

Never fails to deliver an excellent meal with great service. Always a great night out. Will definitely be returning soon

Great friendly environment. My family and I visited on a Sunday afternoon, there was a slight delay in getting our food out to us but when it’s busy, we expected that. Food was amazing and we had a great waitress, Isla who gave us regular updates as to how long we were going to wait and kept us topped up with drinks. Can’t wait to go back again.

Good food, great atmosphere and location service was excellent and helpful. Mia was great help and friendly during the meal.

All round birthday excellence! Our visit from start to finish was perfect, the drinks, food and atmosphere. We had asked for a table in a quieter area and this was honoured, all staff were attentive but not in your face and nobody was hurried. Had a great time and will return again and again, it’s hard to find somewhere we’re all ages feel happy with but Ego does it well here. Amazing!

Four of us had booked for dinner. We were shown to our table, drinks and food order taken. We had a 20% off voucher so logged that with the waiter, Alex. I ordered a garlic pizza, 50/50 tomato and Mozzarella, followed by the roast lamb rump. My pizza arrived, 100% tomato, no mozzarella, I pointed this out but said I would keep it. Alex said he would knock the coffees off the bill as compensation which was nice. The lamb was very good, though the large portion of mash had surprise whole olives in it, didn’t expect that, even though the description was “with spring onion, olive and goats cheese pommes purée. One off the steaks was ordered medium but arrived well done. This was sent back. By the time the replacement arrived the rest of us had finished our main courses. Desert was the warm frangipane and raspberry tart. The accompanying ice cream was very nice, the tart somewhat flavourless and rather small. The bill arrived without the coffees or the 20% discount knocked off, that took some time to sort out. Overall a bit disappointing.

Lovely Restaurant, good atmosphere. Food very good. Service excellent. Waiting staff very welcoming. Will be back soon.

Great food, great atmosphere and friendly service - highly recommend. Handy off the ring road. Annemarie deserves a special mention.

Lovely staff welcoming, quite a big restaurant nicely divided up so it feels more intermit, but only 4 couples in on a Tuesday evening, Food ok, no real faults just small portions for the price,

I went with a friend for afternoon tea at Ego on Wetherby Road North Leeds. Although when I booked online I requested a quiet table we were first shown to a table next to a man who seemed to have set up his office in the restaurant! He had his laptop open and was having a conversation with someone on his mobile phone. I immediately asked the server to be shown to another quieter table which we gladly accepted. Staff were pleasant , attentive and friendly. The food , which we enjoyed, was served quickly . We were unable to eat the two scones with jam and cream as we were feeling full so a take home box was provided. Overall the experience was enjoyable and I would recommend it .

Went 5th April for my 50th birthday lunch. From the moment we were greeted at the front doors to the moment we left nothing was too much trouble for the friendly and polite staff. The food was outstanding - starter of calamari and main of cod supreme highly recommended. Words cant describe how nice the rhubarb & gin crumble and custard was. Plates totally cleared by all 6 members of our party. The Wellington is our new go to place - you have to try - its outstanding and I look forward to returning for more yummy food and friendly hospitality very soon.

Wow, what can I say - the service was outstanding and Niall and Andrew were really attentive and knowledgeable about the menu. Clean plates all round and would definitely return to enjoy another lovely meal at Ego.

Very nice birthday celebration great food very pleased

What a fabulous Sunday lunch, really enjoyed the beef and the garlic mushroom starter is addictive! Brilliant service from Isla, fast, friendly and efficient - great ambassador for the restaurant!

Trying very hard to not be another restaurant chain, but it is.