Ego at The Punchbowl, Sefton, Liverpool in Sefton

Very disappointed. We have visited this restaurant many times but today was not a good experience. We brought our small 7 month old puppy as it is a dog friendly pub. She is only a pup so is a still a bit nervy when approached by people and does sometimes bark. She is fine once she is given time to settle into her surroundings but can be overwhelmed initially. We explained this and were seated in an area out of the way and by the fire. As soon as we got settled we were told we would have to move to another table. This was close to the bar with more footfall and not ideal. We we told she would have to be kept in the corner there so she wouldn’t “go for the staff”. We explained she wasn’t at all aggressive in the slightest but we were made to feel completely unwelcome. The whole experience was horrible. The service was slow and the food wasn’t enjoyable either. We were left feeling quite upset by the whole thing. We have been to many other pubs and restaurants with our pooch and have always had a lovely experience socialising her. We will not be returning.

Visited today with my sister and grandson for lunch, just before mid-day. The manager he needs to have a word with your staff the woman with long blond hair, dressed in all black. She could of been a bar manager!! Her attitude was disgusting. Terrible attitude when we went in . We where made to feel uncomfortable, and being a nuisance. Had our food and went. She needs re-training in customer service!!

The food & Service were excellent! Nina was a great! Thankyou very much.

Lovely time seeing my cousin and lovely server Caris

Carys served us a selection of food whisk was lovely. Great service

Didn't realise at the time of ordering, apparently chose the early bird menu,Garlic mushrooms, followed by 2 rump steaks, garlic mushrooms uneventful, and rump steaks where tough only ordered the rump as there was no other steak choice on that menu, should have maybe ordered my more familiar choice in steaks, probably been spoilt by miller and carter, only fair to give this restaurant another try, service was excellent and food arrived quickly, many thanks.

Great service, food and atmosphere

We've been coming here for years and always enjoyed it. Sandra, our server, was especially helpful today even though the restaurant was very busy.

Nice folk. Great service. Nice location. Better than a chain pub.

We had a decent lunch although the serving staff did not appear to be that interested in looking after us or anyone else. Our visit was probably not helped by the Christmas decorations being put up around us as we had our lunch. Give it a try as the food is ok and well priced.

Friendly staff, Carys was helpful.

Popped in for dinner, didn’t book. Staff couldn’t be friendlier and more accommodating. Food was delicious and good price. Highly recommended.

Beautiful, food outstanding staff fabulous

Always excellent food, good service from very pleasant staff and good value for money

We've returned after quite a few years absence to a greatly refreshed, transformed venue. It's airy, with beautiful modern decoration, and a varied menu.The offering was restricted owing to a supplier letting them down, but there was still plenty of choice; I had Moroccan style lamb which was plentiful and superb. The staff were cheery, and very professional. Perhaps a draught real ale might improve things, but they do a good pint of the ubiquitous Guinness. Highly recommended.

Just dined here and it was amazing, the waitress Carys was brilliant and the food was top notch. Definitely will come here again.

Had a lovely meal for my mum's birthday. Food was amazing. All of the staff were lovely, especially our waitress, Carys, who was so welcoming and attentive.

Disappointed. Table booked for 7p.m. order taken at 7.15p.m. One of our group had bread and olives but our nain course wasn't served until 8.30p.m. Short staffed? Food was okay but portion size on dessert was small. Expected better.

Sunday dinner, 4 of us absolutely superb many thanks to Ross super service ,spot on

Food was ok, service was excellent and the atmosphere was inviting and welcoming.

Great food and service 👌 Special shout out to Paddy ! He made sure we were very looked after with superb cocktails 🍸

Had a wonderful meal at the Punchbowl. I love this restaurant & the staff are always, always amazing. Thank you!

What I love here is the free mini dessert you get with a cup of coffee. Just enough to give you a sweet end to the meal but not excessive.

My peaser was burnt was disappointed ☹️😔

Nice never been before as was visiting relatives we have a local one this is better service and atmosphere than ares nice area outside would go again lots of food choice

Party of 12 for my dad’s 80th. We had our own private dining room which was perfect! Service was excellent, as was the food. The family were very impressed and insisted our next get together to be at the punchbowl! 5 stars from us all 👍

Average beer selection if expensive. Clean and comfortable. Outside garden area nice but why the really noisy fan noise?

Twelve ladies dining in side room. It was a lovely evening. Staff were excellent and so was the food

We were greeted by friendly staff and our server was very attentive and friendly. Food was lovely, dessert was a little disappointing.....the rhubarb crumble would have been much nicer with more crumble and less filling, which was quite sloppy. Overall a lovely lunch in nice surroundings and with very friendly staff.

We have just dined at Ego on a Tuesday steak night for 3 birthdays mum, daughter and Granny all within a week! Definitely picked the right restaurant. Food was fabulous as usual and the service was amazing. Our waitress was extremely attentive and nothing was too much trouble. She even named the perfume I was wearing! The extra touch at the end of the meal was a lovely surprise for us and very much appreciated. Well done Ego. It’s the little things that keep your customers returning and obviously the great food!

Innovative menu, absolutely delicious food, best meal we've had since moving to this area, 100% recommended. We will be back to try kebab night on a Thursday

A really nice popular restaurant. We took advantage of an offer for Wednesday's, two courses for two for £30 which is good value. The staff were great, friendly, and took their time with my daughter allowing her to order her own food. The restaurant has a cozy atmosphere, very warm and welcoming. This was the second time we have been and the food has been absolutely amazing on both occasions. Would recommend and will be going back.

One of my favourite restaurants , everything is always consistently really good

Fantastic food and great atmosphere staff couldn't do enough for you

A pleasant evening dining for a family birthday. Food, service and atmosphere were perfect for the occasion. A big bonus for us was that they allow dogs and we were able to celebrate with our two present.

Upset at the desert menu for celiac clients, only left with ice cream, or chocolate brownie that I do not like. Lemon tart & frangipan tart was always gluten free

Had a really good experience food and service good as usual

My chicken was very dry, and there wasn’t much sauce on it. Half the garlic bread was burnt. My daughter enjoyed her pizza and the puddings were nice. I had gone with my birthday voucher, but when I went to use it, it had disappeared from the app, even though I was within time to use it. I feel like this Restaurant is going downhill as it used to be much better. Which is a shame, but the prices charged, do not match the quality of the food.

Beautiful good, fabulous staff, great atmosphere, value for money! Will be back soon.

What more can I say, wonderful food and service, we've been there before and will go again, five stars.

Special meal for my 60th birthday and it was everything we could have wished for. The food was excellent with plenty of choice and the service was very quick and efficient. Thank you

Absolutely enjoyed our visit , food was excellent and service was just as good

Exceptionally limited menu and quality of food was not good. Staff were very apologetic and were hardworking and accommodating.

Great food lovely clean restaurant no complaints

Lovely lunch food very tasty and polite and friendly staff. The coffee however was far to strong

Enjoyed a lovely meal, steak was perfect. Staff very nice and attentive. Thank you.

Fab lunch. This place is brilliant. Staff polite, friendly and helpful. Food excellent and well presented.

Food was lovely, a party of 5 and we all enjoyed the meal. Highly recommend the pork dish.

went with 2 friends lovely food,service and friendly staff

Brilliant dining experience as always. Polite ,courteous , knowledgeable staff.

Excellent Sunday lunch. Good value for money. The service was excellent. 10 out of 10. Would recommend.

Absolutely brilliant will be back again

Food lovely and service was excellent

Had a lovely afternoon tea ...would recommend to anyone...£25 for a bottle of house white though...bit excessive

Celebrated our son's 21st here, food was great and couldn't fault the great service from Paddy

Excellent food and service. Fairly quiet on our visit this time but usually good atmosphere.

We had an excellent midweek lunch with friends and really enjoyed it, will be going again soon!

Had to send starter back twice as cold had to send main back as cold

Delicious food and great service. Staff were super helpful and friendly.

Well tbh I love the place , and I'd got my birthday treat plus it was our anniversar and it was sunday 8th wet rain misrable , so suggested let's go for Sunday lunch for 2 as ours house can be like Euston !! O I was really disappointed, its not on the " enjoy a meal on us" and I knew the menu and yes it's really good but I just wanted a Sunday lunch as did my husband . So i had to forfeit your kind gesture from yourselves of a birthday treat and we had the Sunday lunch ... and again YES it was really just what we expected a great meal .. I don't really understand the logic behind the Sunday roast not on the list , it's like offering a tin of sweets but telling you DONT take the coffee creams haha xx

This restaurant is in a nice location, the interior is ok with a relaxed vibe. Our table for 6 was in a corner next to an open door which was fine as it was a very warm evening. Perhaps we got overlooked as we were in the corner as the service was poor? On arrival it took an age for anyone to come to take our drinks order, then ages for them to arrive. We were sharing garlic bread as a group, this came fairly quickly and was tasty. 5 of the mains arrived together after a longer than average wait. My meal of a hanging chicken kebab took over 20 mins to arrive, I was not too pleased with this. My fries which had arrived with the other mains, then went cold. No apology for the delay or offer of a portion of hot fries. I couldn't be bothered to ask for more after already waiting. Another long wait for further drinks after trying to gain the attention of staff for ages. Overall really poor service. A tip was left by whoever paid the bill but not justified in my opinion and nor would I have left one if we'd discussed it. A staff member was informed about our dissatisfaction but worryingly, I don't think she thought our comments were valid. The food was lovely but sadly I wouldn't return.

One of our favourite places , lovely food , 4* just because disappointed mussels have gone from menu. Don’t have a dog but love the fact its dog friendly

Very tasty food and staff were excellent. Would recommend and would come again ourselves.

Food is amazing with plenty of choices, staff are lovely

We had a delicious early dinner and enjoyed the food and atmosphere. The service was excellent - staff were friendly and efficient. We always enjoy our visits to Ego.

With Wednesday being a ‘meal deal’ event I’d definitely choose a less busy time for a quiet celebration meal out. I really enjoyed the prawn piri piri starter but the main meal was just ok, with luke warm chips and fatty lamb rump. We ordered a bottle of wine on arrival, which we had to remind them about after the starters arrived. The wine was placed on the table without being opened or taste sampled. To finish we had a small rhubarb crumble and cappuccino. The whole idea being to eat together, we had to wait at least 8mins until the second crumble arrived and even then they forgot the custard. To sum up, the only attraction is the birthday meal deal ‘buy one get one free’. The food was a pub average standard and the service not so good, probably due to it being a very busy Wednesday.

Meal was very nice but my wife said she wanted a divorce.

Food and service fine but left disappointed. It was my birthday and I had a voucher for a free meal. As my wife does not eat a lot she got a course not from the main menu. When I came to pay there was no discount as we had not fulfilled all the terms and conditions by going off the main menu. No discount was offered and we wouldn’t have dined if I was paying full price. As we are both pensioners we left disappointing.

Consustently superb. The food this time was really excellent - took 2 friends for lunch and they were honestly thrilled. The staff exceptional - our waiter brilliant cheerful friendly and bubbly. Always meets my highest expectations

Went for afternoon tea with my daughter and to be honest was disappointed. The server asked if we wanted any changes to the standard menu but were unable to provide a menu so we had to go online to check what the standard menu was. We did change one option and they were happy to amend this. We asked for a soft drink to begin with but were then never offered any tea or coffee which should have come as standard with an afternoon tea. Delicious food, but the general experience was not what I would have expected.

Food was very nice, although we did wait along time between courses and the restaurant wasn't that busy. Service started off well but went down hill by the end of the meal. We ordered coffees at the end of the meal and watched them sit on a tray on the bar for nearly 10 minutes before my husband got up and got them himself. No one acknowledged this at all and it took a long time for plates to be cleared between courses.

This is an excellent pub/restaurant. Does excellent food at a reasonable price but does lots of deals in the week as well. Outstanding service, food, drink every time we go. Also dog friendly areas. Worth a visit.

Good service and food and dogs allowed certain parts of restaurant

Steak was fatty and cremated Fries were cold Pate was nice and spaghetti carbonara was lovely. Very nice and helpful staff.

Gorgeous food and staff are so lovely xx

Went to Ego at what used to be the punchbowl liverpool as I'd received a free meal for my birthday. We dined , 8 of us, & before I ordered said I had an email re my birthday & was it OK to use today? Waitress confirmed yes. So ordered & dined and when the bill came was told at my voucher couldn't be used. Was advised to basically read the email properly as there are exceptions. I would've accepted that, had I not specifically asked for assurance before I chose & dined. Was asked to name the waitress who told me that! Well I wouldn't do that & get her in trouble. As far as im concerned very poor customer service from the management!

Family get together complemented by Egos beautiful menu 😋

We waited 20 minutes before a waitress took our drinks order. The food was nice. We then had problems using a discount code paying our bill, it around 20 minutes to sort it

Went for a family birthday meal.

Great evening - service and food was excellent

Experience enhanced by a lovely waitress, Sophie, very charming and friendly and fun.

Had a lovely time celebrating my friends special birthday 🎂

When we booked Thomas was so helpful… our numbers and meal orders changed daily right up to the night itself…but this didn’t phase the manager or staff they were absolutely brilliant and so helpful and accommodating, my sister was over from Canada and I was tasked with sorting out a family meal, if you knew my family you would give me a medal and believe me they would be first to agree… I must give a special mention to Darria, Heather and Tom who went out of their way to make sure we had a a positive experience, thank you all so much for a lovely evening , Maria x

Grave was lovely, very attentive, great service

Another lovely meal .. staff very pleasant and helpful. Thank you

From start to finish the attention, service, food and venue was excellent. Nothing was too much trouble for anyone and the staff were extremely helpful with any queries I had. The food was incredible and plentiful. I would highly recommend the restaurant to everyone.

Gorgeous food, cocktails and amazing customer service. Lovely day to end the bank holiday weekend.

Lovely food and a good deal for sunday roast !

I took my family for a birthday meal at Ego at the Punchbowl. There were nine of us and three of us had various allergies. The menu offered a wide range of choices on a generally Mediterranean theme so that, not only were those with allergies able to choose meals that suited them, but we all chose a different meal from one another. The service was friendly and well able to handle the requirements of those with allergies. The atmosphere was calm and pleasant and there was room to move around when necessary. It was a very enjoyable evening for all of us. I would certainly recommend the Punchbowl to anyone.

Glad to say, food was great this evening as was the service, the service seems to have improved since my previous visit. Last visit food was good also, but service was a bit slow.

Served very quickly. Server was very friendly

Very nice good food and. Very good service would recommend it anytime 🍷👍

Visited last night with my daughter and grandchildren.Great food and service even though they were very busy with a large party in. Staff are really friendly and helpful..Always sure of good quality food and some great evening offers. Kebabs were delicious.

It was my birthday and I'll never forget it, all the staff were great as usual but Olivia made it special for me and my family. We come here every week and always get a lovely smile from Olivia, she's a credit to Ego

We love the Ego and the attention to detail by all the staff but special thanks to Olivia and Matt for a fantastic service every time

Simple the best! The food is just delightful,.the deserts are just yummy... "Aliyah" our host was just fantastic,, her smile, her freindly manner is a credit to Ego.. Thankyou once again..

Very good quality of food and service very helpful and friendly staff. Good choice of drinks

Great food (steak dinner for £10 was really good value) good service and ambience. The carpet is grim and someone throws bottles in the recycling bin with gusto!

Delicious food as always! Service was excellent, Emily was welcoming, attentive, responsive and attentive. Not overbearing but never too far way when we needed her. She managed our party of 12 expertly, all the dishes arrived promptly together on both courses. Changing a dish was no problem at all, thanks. All of the serving team were friendly and helpful, a credit to the restaurant. Well done Emily and the team, you made our special evening all the more enjoyable.

Lovely meal tonight at ego at the punchbowl, service was brilliant and food delicious. Highly recommend. We were served by Emily who checked on us just the right amount of times, staff are wonderful and never had a bad experience. Our favourite local restaurant