Based on 631 opinions finded in 2 websites
Opinions
Great staff, great rooms, crap wi-fi
David Sumner . 2024-11-28
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The establishment was well-maintained and the staff provided excellent service. The beds were comfortable and conducive to a restful night's sleep. I would gladly patronize this establishment again in the future.
Ste Wilson . 2024-11-03
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Needs a refresh staff superb food good
Nigel Pearson . 2024-09-12
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A split hotel with 2 blocks, a large free car park and adjacent to a Beefeater pub/ restaurant. Very clean and very comfortable. The Beefeater does a very good pint of a Guiness.
Simon Hull . 2024-06-15
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Needed to crash for an overnight stay. Although a rather dated building it still has all you expect from this brand. Adjacent to Beefeater pub where dinner and breakfasts were good.
KEITH Hammond . 2024-06-08
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Staff had problems with new computer system when we were booking the rooms but we finally got sorted and as compensation gave us complementary breakfasts which were most a appreciated had a good stay.and will be going back.next visit keep up the good work.and a big thank you to pam
John Coles . 2024-06-06
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We love the Premier Inn chain and we always find the staff here are friendly. You know what you're getting in the rooms and the cleanliness and comfort are top-notch. We don't even think about it. If it's a Premier Inn, we're in!
Majed Aggad . 2024-01-14
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Stayed overnight.. Standard Premier Inn but a good one
glyn constantine . 2023-12-11
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Awesome I especially like the breakfast massive variety 😋
andrew carr . 2023-11-30
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Always clean and in a great spot
jason vines . 2023-11-15
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Had a very comfortable qnd enjoyable stay. Rooms were big and clean.
Emma Watling . 2023-11-02
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The only criticism is the free WiFi it's a bit rubbish you can pay for better WiFi £5 pound a nite but only required it for a small amount. There is no EE telephone signal in the hotel. Staff at hotel all very nice and helpful room clean and comfortable all good
Edward . 2023-11-01
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Good place to stay on your travels . Very clean and presented room 👌 Also a Beefeater next door for breakfast and evening meals .
Ian Piggott . 2023-10-28
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Really lovely helpful staff and clean and tidy rooms, the location is a little out of the way but not a major issue, definitely one of the better Premier Inns I've stayed at, keep up the good work.
David Neale . 2023-10-23
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Bit of a quite place nothing around you. I was there working so not to much of an issue could do with a bit of updating. And some staff training wouldn't go amiss
Philip Clark . 2023-10-21
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Nice clean room, really comfy bed. No complaints from me 👍
Harry Morris . 2023-10-18
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Fantastic comfy bed Just room was a bit hot
Lmw 1985 . 2023-10-04
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Typical Premier Inn, you get what you'd expect, no issues
Owen S . 2023-09-30
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Staff very helpful and friendly. Plenty of parking.
Rick Tootle . 2023-09-28
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Another great stay at this excellent hotel. Always a warm welcome from whoever is on reception Linda, Sarah Lou, Wendy or Jan. Rooms are clean and fresh thanks to the dedicated house keeping team. All in all a great place to stay.
John Chambers . 2023-09-23
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Leider roch der Flur stark nach Reinigungsmittel.
Andreas Schlag . 2023-09-19
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Used this hotel as a handy base to explore the surrounding area by car and bike. There are not many facilities within walking distance but it is also easy to get into Southport by bus. Loads of parking. Room very comfortable with good Aircon. Limited phone signal in the area, I had a room near reception and the free WiFi was fine apart from dropping out on one day out of five. All the staff in the hotel and the adjoining Beefeater are really friendly and seemed happy to be there. The pub is a bit run down but still had a good atmosphere and decent value food and drinks. All in all a good stay and fair pricing.
Jonathan Appleby . 2023-09-10
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Had a nice breakfast with grand children and they eat for free. Only give 4stars because coffee machine broke down twice.
John Dodsworth . 2023-09-08
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Nice place to stay with family in Premier Inn.clean rooms and very good customer service by staff. Specially miss windy.
Ali Khan . 2023-08-30
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We stayed on a quiet night and were placed in room 15. Everything was fine until we tried to go to sleep. Unfortunately the drone from the coolers below our room were very disturbing and we didn’t sleep much at all. I reported the situation in the morning but the manager didn’t bother to speak to us. The breakfast staff whilst efficient looked very miserable which is very unusual for this part of the country. Premiere Inn have twice confirmed that they are happy with our experience. It was our fault that we were uncomfortable because we didn’t phone reception in the middle of the night to ask them to switch off their coolers. I can only conclude that the group is not what it used to be. There are plenty of other suppliers to choose which are good quality and half the price.
Suzanne Holland . 2023-08-22
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Had a family room ( by accident) for just the two of us. Room was spacious, bed was really comfy, proper bath in the bathroom and the hotel was quiet with friendly staff. Limitless breakfast in the adjoining Hotel the next morning so, overall, very good value for money. Only quibble, a few sticky bits on the carpet - probably not much they could do about that.
claire pitney . 2023-08-16
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No signal at all and the WiFi is terrible payed for the ultimate WiFi and couldn't even get on it
Ant V . 2023-07-30
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Wi-fi is awful and couldn’t get any service, apart from that pleasant budget hotel
Lou . 2023-07-21
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Friendly staff and very clean can not fault but we have stayed 4 times in the last six months and every time the wifi signal has stopped working despite paying for it. This needs to be addressed urgently as cell service is non existent in the area.
Lisa Morris . 2023-07-21
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Used the restaurant which was great. Quality and service top notch.
Andy Cameron . 2023-07-14
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Comfortable bed, friendly staff
Keith Miller . 2023-06-16
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Business trip for two nights. Reception extremely welcoming which was a joy. Nice and quiet.
Dawood Beebeejaun . 2023-06-04
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We enjoyed our Eurovision stay even more by staying at PI Ormskirk. Usual high standards but friendly staff in hotel and in restaurant was appreciated. Plenty of parking. We got taxi to ormskirk station for £12 and then a direct train into Liverpool city centre after 25 minutes. Hope to go back to Liverpool and Martinmere and will stay again at this hotel.
K Bon . 2023-06-03
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Nice place to stop over or to visit the Morris Dancers restaurant. The menu is large enough choice for everyone. Service is usually good, we were looked after nicely by a young waiter all evening. Prices pretty good. Good great drinks good. Nice seating areas we were fortunate to sit in a secluded area on a large round table.
Sally Sawyer . 2023-05-29
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Clean and tidy. Met by excellent and friendly reception staff.
Henry Cavanagh . 2023-05-27
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We stayed at this hotel on Easter sunday and was greeted by a lovely receptionist called Wendy.
Ruth Bell . 2023-05-04
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2025 Opinions
Visited today with my sister and grandson for lunch, just before mid-day. The manager he needs to have a word with your staff the woman with long blond hair, dressed in all black. She could of been a bar manager!! Her attitude was disgusting. Terrible attitude when we went in . We where made to feel uncomfortable, and being a nuisance. Had our food and went. She needs re-training in customer service!!
158 Opinions
Asked around for nice chippys to order from and was recommended here. The food we got was lovely even though the order came wrong first. Rang up to tell them and was given nothing but abuse by the woman who answered the phone. She telling me I obviously haven’t ordered from there as I was getting prices wrong but I told her the menu is online and the menu is where I got the number from too, I have attached the menu i seen on here. Was demanded to pay £2 extra and give them the food back which I agreed to but was berated and continued to be told to do so even though I’d already agreed. This service would put me off ordering from here again, attitude on the woman was shocking, never been spoken to as bad before!
62 Opinions