Edwards Plaice in Herefordshire, County of

Resting on their laurels -Chips are always ' cold ' and been left long time. Staff more interested in each other than the customers. Fish is ok but not that good. Although the nearest chippy will be trying a different one next time.

Order was just warm not the usual high standard having to confirm code a bit of a pain but you have to make sure it's the right person keep up the good work

5 star food with 5 star service

We've been using Edwards Plaice since it first opened, and one thing we've noticed is that while the prices have slowly crept up, the portion sizes have definitely gone down. Using the cardboard boxes/trays only highlights this further, as you'd never be able to fit what I consider a "large" portion of chips into one of those. It's more of a handful of chips at this point. Also, only being able to pay card on a kiosk outside the establishment is just a bit odd.

We've been using Edwards Plaice since it first opened, and one thing we've noticed is that while the prices have slowly crept up, the portion sizes have definitely gone down. Using the cardboard boxes/trays only highlights this further, as you'd never be able to fit what I consider a "large" portion of chips into one of those. It's more of a handful of chips at this point. Also, only being able to pay card on a kiosk outside the establishment is just a bit odd.

Delicious and very ample portion

the meat is burnt you can t it something like that . the worst kebab ever

Great fish and chips ! Only no where to sit so old pic showing seats no long valid Only negative as 80 step dad likes sitting

Great fish and chips ! Only no where to sit so old pic showing seats no long valid Only negative as 80 step dad likes sitting

I called the restaurant to enquire why the delivery time kept changing on my order, they woman proceeded to tell me that it had left the restaurant, but they hadnt updated their side so i was unaware of this. Missing items and food was stone cold.

Excellent quality fish and chips - Not cheap but freshly cooked and very very tasty. Staff friendly and helpful. Cash preferred, but card service is available by ordering food through a machine by the front door (staff are eager to help with any difficulties encountered) Highly recommended

Delicious food ,highly recommended

One of the best chip shops we've been to, easily the best in Hereford, food is always great and served quickly by friendly staff.

Of what i tried was great but lost appetite as driver complained i made him walk up the stairs to my flat door

ALWAYS SOMETHING MISSING FROM ORDER. SIZE PORTIONS WRONG AND FOOD NOT ALWAYS HOT OR GOOD QUALITY. WILL BE GOING ELSEWHERE NOW AFTER GOING TO EDWARDS PLAICE FOR MANY YEARS. GONE DOWN HILL FOR A WHILE NOW.

Had fish and chips very lovely crispy batter and very juicy fish inside will go again

Holy Moly! This popular chippy has really gone downhill lately. A tiny piece of haddock lost in an overcooked, teeth-breaking, rancid batter. Poor effort to say the least, and not cheap by any means. The chips were edible and the curry sauce was ok if you like it cold. Don't waste your hard earned cash here.

Courier was apparently at the restaurant for over an hour, food arrived stone cold. Courier obviously did multiple drops before me as tracking was disabled and arrived from the opposite direction to the restauraunt.

Arrived in super speedy time and was delicious

Was supposed to be awarded and highly recommended but not tonight! What was supposed to be freshly fried haddock at £8:00 a go, tuned out to be a microscopically thin fillet in a huge amount of batter that was way too over cooked. First and last visit for us, sorry.

Lovely chip shop ,my first time visiting,it had been recommended so thought I would pay them a visit. I wasn't disappointed,the portions were very good I couldn't quite finish it all,the batter was tasty and crunchy but would almost melt in your mouth. The chips were just how I like them crispy on the outside and fluffy on the inside. All freshly cooked to order ..cash only inside the shop but there is a place to order by phone or card just outside the door. Highly recommend.

Tasteless mushy peas and very dry meat 👎🏼

good quality fish and chips, but fish was on the small size for a large cod

I purchased fish and chips on Good Friday and was very disappointed with the quality of the fish. I purchased one large fish with chips and one small fish with chips. The two fishes were the same size and the fish was not as tasty as it usually is. Very disappointed with our dinner.

Flawless ,Best in Hereford on all aspects😎👍

Chips were very dry ,burger over cooked ,very poor . This is the first time I wasn’t happy with my meal from here

The food is dry and items missing I paid 60 pound for food to go in the bin not even warm

Chips are tasty and plentiful. The Ultimate vegan burger was nicely spicy. £16 for 2 burgers and one portion of chips. Accept cash indoors otherwise there is a terminal outside for card payments. Staff seemed very happy in their work.

Lovely food, very pleasant delivery driver.

Ordered cheesy chips. Got a container full of chips and about 5 curls of grated cheese.... This is the second time I've been disappointed here

Good fish and chips. Fish obviously fresh and very nice.

Always look forward to a lunch from Edward’s Plaice. The staff are always so welcoming and accommodating to my requirements. The best chippy in Hereford by far.

Got my order completely wrong and missed items so I phoned to resolve the problem and the manager tried gas lighting me into thinking I ordered what he sent when I’ve got the email receipt right in front me,he was really sarcastic and rude and didn’t want to resolve the issue because it was closing time,wouldn’t be so bad if they weren’t so expensive when your paying the prices they charge you want what you’ve ordered

Fantastic food that arrived very quickly, was beautifully cooked and amazingly hot! Delicious

Always thaught this is the best chippie in hereford,till last night (thursday 8th feb) not seen no cook before and hope not to again.. fish and chips at £11.80 is not cheap at all, to have to put half in bin is not acceptable, waited well over 10 mins for fish to be cooked,batter was like pork scratchings and flesh well over cooked,as i dont have vinegar it did not soften the piece,they thaught would at all,wont rush back again on a thursday...

much fast than macdonalds who are less than 5 mins away

The best fish and chips in hereford fantastic service friendly staff and good quality food and a reasonable price highly recommend this place.

Great food. Got to be the best fish and chips in Hereford.

Large portions of chips, gravy and peas. The faggots were larger than previously but - like the gravy - were unpleasant to taste.

Just as good as always. First class cod in light crispy batter

A little too much salt for our taste. Best not to salt unless requested.

We had nuggets whuch were dry and hard .the fish was all batter. The chips .very poor . I pay less in Chelsea. ....not good

The sausage in batter and chips were both delicious

100 per cent spot on fish and chips. And plenty of it 10/10

It was early but only half of the order arrived and I was left with no choice other than driving to pick the other half of the order up. Not happy

Went here in a recommendation from a local. Chips were spot on , fish wasn't up to scratch. Paid £12 for fish and chips which is outrageous tbh

Best chippy I've had in a very long time. Really friendly and efficient staff. Food was amazing.

Usually really good apart from everytime I use the kiosk outside and tick the salt and vinegar box they never add it. Chipshop with no salt and vinegar equals rubbish. When they actually do add salt and vinegar its the nest in town

Food was outstanding, maybe a little pricey but very very good! Disappointed with the delivery as estimated delivery kept being moved to nearly an hour from the original delivery time

Was good chips but got there just before closing, staff instructed us to order at a machine outside rather than face to face and then once the closing time passed of 21:00 they shouted at me ordering me to go into the shop next door and ‘get a chocolate bar and cash back’ to pay for the food they had ‘already prepared’

I have previously been satisfied with the large cod and chips ordered but, on tjos occasion, I was very disappointed. I would not consider the cod to be large in size. There was a lot of batter and a small piece of fish. I don't actually eat the batter and have previously been pleased with a light layer of batter and a decent sized piece of fish. However, on this occasion, with a lot of batter and a small piece of fish, I am extremely disappointed.

Ordered chicken kebab , got home to find it completely dried up and inedible! ( not like its cheap either) Took it back to them, the man cooking looked at it and said what's wrong with it? It looked like bits of old dry leather ..no apology nothing just shrugged Rude and overpriced

Never a bad experience from here, food freshly cooked to order and a decent price too.

Cannot praise this establishment enough. By far the best Chippy in Hereford. From their Chicken curry and chips or even just a portion of (Heston Blumenthal quality) chips I’ve never had a bad visit to this establishment. Thanks to the team for always delivering, fantastic service.

Edwards Plaice always has very nice food, I have never had a bad meal here and service is prompt. Although, it is a little on the expensive side

This was always my Mums fave place, before she passed, and as it would have been her birthday, I always like to get these from the best Chippy in town, even if it is a cross the river from me. Yes it’s a bit pricy, but the quality is leaps and bounds above the others. Chips are always fresh, and the batter always crispy with a flaky moist cod inside. Happy heavenly birthday, Mum

perfect lovely food as always :)

Can't review as never received the delivery driver refused to deliver to my 2nd floor flat. Awaiting a response from Just Eat.

Excellent food, mostly freshly cooked to order. There is a good outdoor seating area where you can order food and pay by card using the machine, or you can order inside and pay with cash. The menu is varied, so there is something to suit most people. If you can't make it to the shop, there is always the option of ordering on line and having food delivered.

Portion have become alot smaller and very expensive. Good staff

Super quality food delivered promptly. Was slightly spoiled by a surly delivery guy.

Best fish in Hereford - and folks who do the deliveries are always great too

The food is usually delicious, but today the fish was dry and unappetising. Also the boxes were unlabelled and could not tell the cod from the haddock!

Food was cold unfortunately. Seemed old and dry like it had been sitting out.

Fish was lovely but the chips were a let down! Soggy and not fresh. Portions are small for the amount of money they charge.

they made the ecuse they were short on drivers took 50 minutes from order to delivery, then the driver said he got the order to pick up the food within the last 10 minutes

Friendly staff and great chips. A winning combination.

Amazing fish and chips! Nothing else to add, the fish is perfect and the portions are generous. I advise to go for the cod with regular chips with salt for the first timers. Enjoy!

Always enjoy the food from here! And delivery is always on time or before

Very disappointed in my chicken kebab, very dry and only had 6 thin slices of lettuce!! Where’s the rest of the salad??? What’s happened to the place!!

Fish and chips were dry and hard seems like it’s been sat in the hot plate for a few hours and three quarters of the chip were just crispy bits. Ordered a kebab for the first time which was not worth the price tag.

Lovely food as always but missing a curry sauce

It would be nice to be able to order fish without chips on delivery.

The food was good but for the money, there wasn't much of it! I usually get much more for roughly the same amount or less, elsewhere.

Food lovely and fresh as always

good food, but expensive just the same as all other returants

Twice I’ve ordered a children’s meal and have only had the food delivered, no drink, lolly or balloon as pictured. The prices have really been hiked up too so I’ve paid more to receive less. I doubt I’ll be ordering again as £20 for a kids meal, plain chips and a brownie just doesn’t seem worth it.

The food was quickly delivered and was very fresh and delicious. Would definitely use this restaurant again

Chicken curry and chips - Large portion of chips loads of curry sauce but lacking in chicken pieces, only had 5 pieces ☹️ expected more for £10.50!!

Number 1 for delivering hot food and lots of it, very full and happy

Food was cold. Items were missing. And wrong items sent. Food quality was dry and tasteless.

Food was delivered fast but food was cold when it got here I ordered kebab and chips if I hadn't ordered the chips I don't think I would've had much to eat

Superb food. The best chip meal we've had for a long time

Cracking burgers 🍔, piping hot, and tasted delicious 😋

Awful kebab. Meat was so dry and chicken was hard. Will never order from here again.

great fish bites and chips as usual

Could have more in mixed kebab option for price it is

Food was cold on arrival, phoned Edwards Plaice who said it was Just Eats fault as problems with delivery drivers. I asked driver where drink was and he said in bag. On opening bag it was a 250 mil bottle not the 500 mil which I ordered and paid for.

The chicken curry and chips was pipping hot and there was a good amount of chicken. The curry sauce was delicious. Excellent value for money

Never had any problems with Edwards Plaice or the delivery guys. All very good

Fast delivery, food arrived hot and order all correct

Driver was very nice and kept us informed, he also messaged to say he would message us to let us know when he was in his way.

Great food as always, best chippy I have used

Missing salad and sauce and hardly any meat

If I never had cameras, I would not of know my food was left outside my front door. I am very disappointed in your driver

Best fish and chips I’ve ever had

Waited over 2 hours for my food. When it arrived the chips were stone cold and so was the rest of it . I phoned up the shop and was spoken to rudely by a member off staff in the shop. When my food arrived, the driver didn’t even knock on my door he just left my food at the door and left. Luckily I was looking out for him. I am absolutely disgusted with the service I have received and to be honest I’m wanting a full refund. Safe to say I will not be ordering from there again. Thanks.

Food order not completed, ordered mixed meat kebab did not receive it

It literally came within 10 minutes of ordering and it was hot and fresh! So great!

Lovely food put portion size for the price was not happy with