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4.0

Based on 109 opinions finded in 1 websites

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Nº 436 in 595 in Argyll & Bute

Nº 140 of 173 British in Argyll & Bute

CUSTOMERS TALK ABOUT DISHES WITH..soupcakecoffee
Score
OpinionsNoteTripAdvisor1094.0

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Mediocre food, scruffy premises need a makeover, 1 member of staff pleasant, other 1 abrupt and would benefit from a customer relations course

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Phil S . 2024-05-16

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Staff, lovely and friendly. Coffees tasted good. Teacake a little burnt but edible. Food looked nice and was a great price too. Decore of restaurant was scruffy, stained walls/ceilings, mismatch/old furniture and needs updating.

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cutiepie19 . 2024-04-11

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Schlechtester Flat White meines Lebens. Viel zu wenig Kaffee, viel zu heisse Milch. War schon oft hier, aber komme nie wieder. ist ja nicht so, dass Inveraray nicht voll von Coffee Shops wäre.

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highlander1971 . 2023-04-09

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On a coach tour with Lochs& Glens called in Inveraray for a hour and called in for a coffee and the staff were very friendly andit was a nice cup of coffee

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Michael Stephens . 2023-02-24

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Stopped off after shopping in the Wollen Mill. Staff friendly. Lovely lentil soup. Highly recommend.

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Deb Bloomer . 2022-10-19

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Wanted to go elsewhere but the wait was around 15 minutes, we got here & there wasn’t much of a queue but it still took around 10 minutes to get served as there was only 1 member of staff serving, the cafe is located upstairs so not ideal for anyone with mobility problems. There wasn’t a great deal readily available from the counters other than soup, with items needing to be made to order such as sandwiches, I was impressed with mine, it was tuna, was plentiful & tasted amazing the coffee was nice but could have been hotter.

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SharonJT67 . 2022-04-12

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we were surprised about how big this shop is,as we have passed by many times and never went in,my wife said lets try it,so we did and loved all the variety of goods. We would recommend this place.

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Raymond B . 2021-07-30

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Our tour bus stopped here for lunch one day. There were some stairs to climb-didn't see a lift? Self serve style,service fairly fast and friendly. A few of us had Scone & jam-lovely. Saw some people with soup, and display of sandwiches made up. It was clean and convenient with washrooms and average prices. Handy to shop at the Mill store on the main level as well.

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Jan W . 2019-08-08

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We stopped for coffee on our visit to Inveraray whilst visiting the shop. The cafe is up stairs and I don't think there was a lift.

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John S . 2019-07-31

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We had visited before, and so had some idea of what to expect. However this time we made a full day of it and visited the falls of Clyde after the restaurant. Arriving at the restaurant at 12 on a Monday we were pleased to find we'd got in before the busses and found no queue. The soup was hot and the herb scones remarkably light service was quick and the staff helpful. The electronic payment equipment went down for a short while and they explained calmly in good time, fortunately we had cash. The staff were being trained for a few minutes as we arrived, and I was impressed with the calm and coherent instruction being given, Most restaurants seem to let the new staff catch up as they go along, these all knew the answers to our questions, and often anticipated requests and checked if we had what we wanted. A relaxed and pleasant experience. Incidentally the chairs we were sitting in were much more comfortable than many I have encountered, several extra brownie points there. We often bring visitors to the World Heritage Site, and will no doubt be back.

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jimhewlett . 2019-05-14

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home made soup, thick and tasty and freshly baked bread. Home made scones fresh out of the oven. Friendly staff and lovely atmosphere.

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gisbourn . 2019-02-05

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We went in to the wooden mill for a browse. Not much took our fancy but the staff were the most friendly bunch! A big hello when we came in - all smiles and chat! They offered us a quality street sweetie too! Thanks for cheering us up on a cold and windy day!

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MandoHaz . 2019-01-08

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Went in for lunch and only one person serving. No soup or sandwiches which Is what we were looking for. Cakes weren’t very appetising looking had to go elsewhere and had a lovely lunch won’t call again

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Marie M . 2018-09-15

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We stopped on a coach tour and the coffee machine was broken it was just filter coffee so we had a pot of tea each which was okay staff are friendly

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70ish . 2018-09-10

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We had lunch at the cafe whilst en route to Oban. We happened to arrive at the same time as a coach which meant a long queue for the food. We had sandwiches and soup - the sandwiches were fresh and well-filled, the soup appetising but a relatively small portion. I would recommend just having the sandwiches or a toastie.

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MikeHarley0305 . 2018-08-18

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I came in here for a simple tea with the wife. We had what they offered as tea for two and it came to an extortionate £12. Daylight robbery! Absurd. I honestly felt robbed. The scones were stale, the tea was weak and barely drinkable and the jam had white clumps that had formed on top, clearly old and needed replacing in the kitchen. I would recommend avoiding this place and heading to another establishment.

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JamesM12838 . 2018-08-04

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Asked for panini which was on the wall menu,oh were not doing hot food today panini or soup !Why did they not take menu down as lots of people asked for the !Took egg mayo sandwich,yuck,no crisps or salad or chives,just basic egg sandwich as for the scone it disintegrated when cut,also very strange lady muttering all the time,do not go here.Was told they were short staffed !

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sandieArgyllAndBute . 2018-06-18

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Nothing much in the way of healthy eating, like Scottish food of twenty years ago. The scones are not too bad, but nobody would go there for the food. Expensive for what it is.

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Robik1 . 2018-05-19

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We only had a short time in Inveraray and after our walk round we had a lovely hot chocolate and scone. Reasonably price and pleasant people who served us.

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winset1 . 2017-11-19

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we had a brief look round this store and although it is very nicely set out, we found the prices quite high.

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dramsman . 2017-09-18

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This place is immediately about the Edinburgh Woolen Mill. We came here for a quick snack. We really like the soup and the sandwiches. Very modest prices.

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JoeNathan9249 . 2017-09-13

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Das „Kaufhaus“ mit „Restaurant“ nennt sich „Woollen Mill“.

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AUeberschaer . 2017-09-04

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Arrived in a coach party but the place didn't get swamped. Typical Edinburgh Woollen Mill outlet, it was a bit cramped but had all the usual tartans and woollens and shortbread plus loads of souvenirs. Cafe was clean enough but menu a little limited. Reasonable coffee.

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LamplighterYork . 2017-08-23

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Good enough tea and coffee. Cake very nice too but little choice. Place looks a bit jaded. Could do with a paint but clean enough. Female seeing was a bit sour faced. Could do better

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Potatomama420 . 2017-08-14

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Curiosissimo luogo in cui si può mangiare (panini, zuppe, caffé etcc) seduti. Buon livello della qualità e prezzi onesti; e...

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Sanbitter . 2017-08-13

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Lovely coffe shop and good selections of goods well worth a visit. Staff very friendly and willing to help.

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Perran1 . 2017-07-29

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I think the restaurant is called the Anvil. It was a beautiful sunny day with the local Highland Games being held. We just dropped in and had our drinks outdoors, very nice.

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19JWM50 . 2017-07-18

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Hay una gran variedad de recuerdos de Escocia y regalos. . . . Un montón de cosas diferentes para elegir. Aparte de un gran centro comercial hay un café para disfrutar

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Kimberly F . 2017-07-17

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Inveraray, is a charming little town but the Woollen Mill is the same as every other Edinburgh Woollen Mill BUT upstairs in the Cafe you can take the weight of your feet and relax with a cake or two and anything from a cold drink to either Tea, Coffee or Hot Chocolate and start again feeling relaxed.

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Richard B . 2017-07-12

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Ho pranzato a base di toast, panini e birra. Discreti, soprattutto, preparati al momento. Il personale è cortese,ma il locale lascia un po' a desiderare. Buoni i prezzi essendo in Scozia.

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Frankyecastle . 2017-07-01

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When in Inveraray it is just a great place to stop and have a look around. Quite a lot of whiskies there are here , also many other items. Just a nice place to stop and buy something.

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2nstra . 2017-06-28

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Called in to try and pick up a couple of sweaters for my wife and myself. the quality of the of the sweaters was excellent but the price's was very high.

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Bill R . 2017-06-07

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Stopped here while on a national holiday very good shop and friendly staff also a good cafe upstairs well worth a visit

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Val M . 2017-05-13

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Like a rash these EWM appear all over the place, selling the same stock with the same tired sales promotions. I tis killing the individual sites with a more varied and quality stock. It is as though they are in an old Scottish time warp. Sad, really as they could be so much more an ambassador for the country.

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Pedros143 . 2017-05-11

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We often stop here. It is pretty basic, but the coffee is good, and you can't go wrong with the soup. Downsides are that it is up a flight of stairs so not good for everyone, and can be very busy as it is popular with coach parties.

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jingscrivens717 . 2017-05-09

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We had a latte and delicious piece of cake. The latte was not good, but I should have ordered the rest of the cake to go! It was a sponge cake with a cream filling, some sort of pink icing and covered in coconut. Absolutely amazing.

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Moonmel . 2017-03-08

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Popped in mid afternoon for a coffee and scone. Coffee was excellent and we shared a large fruit scone, jam and fresh cream. Very nice it was too. Service was nice and friendly but would suggest attention to the decor etc which was dated.

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dmax66 . 2017-03-06

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Busy tearoom with regular bus parties arriving. Substantial menu, great breakfast, fabulous scones. Decor a bit tired/outdated but clean. Good service and cheerful staff. Can eat on a budget

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Gabbyt745 . 2017-03-06

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My wife & I thought we would try this cafe after a walk up to Inverary castle. We had never visited this cafe in our numerous trips to Inveraray. The staff are lovely & welcoming and friendly. The soups were delicious ( lentil , cream of tomato) The prawn sandwich was very nice & the cakes were delicious. Well worth a visit just for the cakes & banter.

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joesco . 2017-02-14

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our coach stopped here for early lunch on our loch lomand tour. wet day and still full from our breakfast so just had a soup and roll. nice carrot and coriander but a big bowl. most of the food looked very nice. staff very friendly.

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TripMember03312015 . 2017-02-03

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After stocking up with pure wool jumpers we visited the restaurant for shortcake, fruit cake & coffee, very nice it was .efficient friendly staff, polite

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Gordon H . 2017-01-27

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Direttamentendal negozio dove si può aquistare dei buoni prodotti in cashmere si sale una scala interna e si può gustare un ottima colazione o brunch con prodotti tipici scozzesi. Ottimi dei biscotti cioccolato bianco o nero e caramello!

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Elisa C . 2017-01-07

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On a coach trip with Lochs & Glens like all coaches stop at Edinburgh Woollen Mill Inverary and you can find a lot of nice stuff on sale and get a nice drink in the cafe

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mstephens07 . 2016-12-02

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While the wives were shopping hete, we sneaked into the restaurant and had a cup of tea and a sconeVery nice, shame the table was sticky and not clean

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Tony M . 2016-12-02

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what a great place lots to see food and drink was first class and the service from the shop workers was good as well and it was all laid out well in the shop so you could see all the goods it was not all in on top of you

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andy c . 2016-11-26

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very nicely laid out shop. The staff were very pleasant and chatty. nice to brouse around and not pressurised to buy.

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Elizabeth C . 2016-11-17

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My wife, granddaughter and i stopped in on our way to stay in Oban for the week and popped in on our way back from Oban. On both occasions we had a coffee and a cake and my granddaughter had toast and scrambled egg. We also bought some gifts from the amazing shop, but the most impressive thing was the amazing, friendly staff. It makes such a difference when the staff are so nice to you. I will definitely be back in the near future.

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BAM1207 . 2016-10-16

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An excellent place to stop for a break, we had tea this time, excellent quality and reasonably priced. have had lunch here before and can recommended it. The associated shop is typical of its type, but worth a wander round as prices are reasonable.

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francish656 . 2016-10-15

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This was a stop for lunch and shopping. The food was absolutely amazing. The restaurant was very busy but when our bus stopped with 38 people they got us in service was fabulous. Again, wish we had a bit more time to look around but I hightly recommend it. The Desserts were wonderful.

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Lgebb . 2016-10-03

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Great place for souvineers at a good price. Bought two kilts for the Granddaughter in authentic material. Found a lot of other small items. Staff is very helpful.

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patron175 . 2016-10-01

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A trip to Inveraray would not be complete without going to the Woollen Mill Restaurant. Excellent food prepared and served by wonderful friendly staff.

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Barry J . 2016-09-23

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Visited this woollen shop, but we visited many woollen shops on our tour of Scotland and they all sold the same thing. hence the average review.

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roboraptor . 2016-09-19

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Great place to shop. Staff very helpful and very friendly. A good atmosphere and prices are good. Well worth a look if in area.

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marcollee . 2016-09-08

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A reasonable stopping point and includes local gifts to take home for the family as well as having local Scottish charm

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Paul R . 2016-09-03

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Ideale per un pranzo veloce, senza troppe pretese- Buona la zuppa di legumi e la patata lessa con ripieno id formaggio accompagnata da insalata. Personale cortese. Pochi posti a sedere, ma ricambio abbastanza rapido.

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viaggiatrice19822015 . 2016-08-08

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the restaurant is good they do a special everyday sandwiches and scones for 2 and apot of tea 10 pound very good for what you get

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David F . 2016-08-02

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Went in to have some lunch with the family. After ordering we waited 30 minutes before going to ask where the food was. There was no apology and after another 10 minutes we asked again. It was by now obvious that they had overlooked our order but an apology would have gone down well but no. When asked if we could have the coffee that was ordered the assistant more or less told us that we had not ordered it. A bit more customer service would go down well. The food was not all that great when it finally arrived. No we will not be back.

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magsataberfeldy . 2016-07-19

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Localino accogliente con ragazze sorridenti al banco, abbiamo pranzato alla veloce per proseguire il nostro tour della Scozia. Abbiamo preso un "panini" prosciutto e mozzarella filante accompagnato dalla solita insalatina davvero buono e poi non potevano mancare le famose baked potatoes con cheddar veramente da provare!

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Katastefy . 2016-07-10

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Se andate di fretta, questo è ok per una pausa durante il viaggio e per sapere cosa mangiano gli scozzesi. Soup, jacket potatoes, rolls, salads, cakes. Tutto buono a poco prezzo e veloce, tipo fast food

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maurizio-pontedera . 2016-07-09

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This is a very popular place and provides refreshment of a good standard. The shop below has a wide range of goods and traditional presents.

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Terry C . 2016-06-25

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Place to stop during the tour. It is pleasant to have a coffee here and also they have good options to buy gifts. Lugar para dar uma pausa durante o passeio. Agradável para tomar um café e com boas opções de compras.

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LigiaAlmeida_9 . 2016-06-16

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We had breakfast here on the last day of our holidays and it was ok nothing special. Service was lovely and helpful.

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Fran M . 2016-06-06

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Stopped here for a coffee and a sit down! Very welcoming and it was clean and homely as you would expect. The breakfast menu is great value for money and looked very appetising.

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Dewforrie . 2016-06-03

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I went there yesterday to buy a cup of tea takeaway. It was really horrible. But I am not surprised as I saw how it was brewed. The sales person put a tea bag into a cup and then she poured water into a cup and immediately removed a teabag. I was looking at it and I could not believe. I got what I called 'coloured water'. Tastless! She had no idea how to brew tea. Very friendly customer service though.

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EvyPeter . 2016-05-29

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We popped in to browse around the shop and were surprised to find they had a cafe upstairs. The staff were very friendly and cheerful. Best mug of tea I've had in a while and the pastries and cakes were delicious.

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pinktulip60 . 2016-05-24

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We popped in the woolen mill restaurant, for a cuppa and a cake before boarding our coach.The staff are friendly, the eating area and loo's are spotless and our tea and cakes were delish.Nice place.

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westy58 . 2016-05-21

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Get what you pay for - we tried the Tea for Two (£12) it was poor. Tables were messy had to selfClean, queue was long taking ages to be served. The afternoon tea was not good at all, floppy sandwiches with filling falling out, slightly burnt scones strange shape. Tea was very weak.

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holidayreviewer28 . 2016-05-02

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Visited because it was the only parking available on a Saturday bank holiday. Visited the shop,which was classy but expensive. Then to justify our free parking we visited the Coffee Shop.upstairs. What a pleasant surprise!. No rip off but excellent value menu. Although it was lunchtime we opted for the Tea for Two option at £12. We were provided with a choice of sandwiches, two enormous scones with clotted cream and raspberry jam and two cup cakes. I chose a prawn mayonnaise sandwich which was made fresh for me, my husband chose coronation chicken...both served with a small side salad.. I chose coffee.. My husband asked for tea. Nothing was too much trouble. Toilets were clean and we did not have to pay to park in very busy car parks. The food was supplied on a three tier cake platter and the overall impression was very pleasing. Highly recommended if you want to treat yourself.

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Janet Y . 2016-04-30

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Cafe is above the Woollen Mill shop,two fights of stairs unfortunately so if you are not too many bile it's not for you.The staff were lovely and friendly and helpful about the area.only had coffee and cakes but they were fine and well priced.It is let down a bit by the décor,a bit dusty and water marks down the wall.Has toilet facilities which were ok

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rubyme . 2016-03-15

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This restaurant is ideally located but not to be used in there is any time restraint. a 20 minute wait in a queue was the norm on the two occasions we visited. Food is OK and reasonably priced and atmosphere good .

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Dennis333 . 2016-02-11

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We stopped here for a coffee on our way through and ended up having lunch. The food was delicious, typical English fare and the lady behind the counter was fantastic. Highly recommend if you are passing through. The staff downstairs in the ship were also very friendly and helpful

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Roslyn C . 2016-01-06

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Lugar muito bonitinho, bom para aproveitar a parada do passeio para beber um chocolate quente e um sanduíche ou se tiver mais tempo também tem almoço

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Helena19742014 . 2015-12-08

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Typical soup, sandwich and coffee place in the Mill tourist shop. We had a little soup and then went into town and stopped at Brambles. Way better.

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jellybean72 . 2015-10-21

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We arrived at the Woollen Mill off chance, and it was actually before opening times. We spotted a very friendly member of staff coming across the road, and she kindly told us that it would be 5 minutes until it was open. Despite the queues and although it had just opened, we were served almost immediately with our coffees and bacon butties. The conveniences were clean and pleasant. My review is mainly for the staff members attitude and welcome. (She worked in the shop downstairs, I think?) She was friendly, enthusiastic and spoke to all the customers. She even ran out of the shop to tell me that I had left my coffee on the roof of the car (oops) I regretted not catching her name to identify directly, but she had longish brown hair and the visit was on October the 2nd.Thank you for making our day, and thank you to the wonderful ladies upstairs for the delicious breakfast!

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LairdJT . 2015-10-07

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Its okay in here, nothing special but fine for a quick lunch. They often have a piper play ing in the grounds which is lovely

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Karen M . 2015-08-14

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Whilst visiting Inveraray we had our lunch in this restaurant. Very clean and tidy and we enjoyed a wonderful bowl of soup with a roll. Choice of sizes for the bowl of soup which is a really good idea. Very helpful and polite staff. Would visit again if we travel up to Scotland again. The other food on display looked very appetizing, we just couldn't eat a full meal at the time.

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Mag16_12 . 2015-08-14

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Quand le bus nous a déposés à 16h30 l'atelier de tissage était déjà fermé. Il ne restait donc que les multiples salles des boutiques : tricots, tartans, poteries, porcelaines, verres, souvenirs ! Le café ne semblait pas non plus désireux de nous voir nous installer ! J'ai donc préféré aller promener sur les bords du loch Fyne. Au moins il ne fermait pas en milieu d'après midi !

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rogpau . 2015-08-04

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but small little cafe. They were overwhelmed with bus tours stopping all at the same time, but they seem to be the only place with parking large enough for the large buses.

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IH9 . 2015-07-13

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como estávamos no meio de um pacotinho de viagem, foi uma boa opção de alimentação, comida boa, lugar legalzinho. nada a reclamar...

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joana g . 2015-07-08

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A good vp choice for lunch who sightseeing. The service is fast, and the food is filling. You can ship downstairs and then take thismbreak upstairs.

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Parliament_7 . 2015-07-03

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we dropped in for cuppa and scone,was nice place to take a break,plus you get to have look around the shop as well.when we were there there was a piper playing in the car park as well.

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ronnie c . 2015-07-02

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Excellent shop - great offers !Crazy that i could get some whisky cheaper here than the whisky shop down the road !

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anthony_9 . 2015-06-05

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Walked to Castle and the bluebells are just stunning. Fields of them and all English ones too, or should that be Scottish? Definitely not Spanish thank goodness. Partook of coffee and light snack here, excellent. Good service , clean and friendly and efficient staff. staff in shop were also very helpful and lovely to meet, made us feel very welcome.

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GillH007_12 . 2015-05-31

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this suits the foreign visitors to a tee but it's not for me, too pricey, and old fashioned. not great for people with mobility problems.

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Alexandra K . 2015-05-23

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We had lunch here last week I had a toastie which was served with a salad. I asked for salad cream and was charged for it. Mmmm it's not the money - small charge but why charge for a dressing when you have bought a meal. Wouldn't eat there again

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macgoulding . 2015-05-21

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There is a very large selection of good-quality woollens and clothing and all at excellent prices. The staff are very helpful, friendly and communicative, and this makes for a lovely atmosphere. Upstairs there is a very good cafe with homemade produce. The coffee and tea is excellent. Overall, a delightful experience.

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Charles K . 2015-05-11

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The shop is a bit touristy and many of the items are pricey, however the café upstairs is excellent. The staff are good-humoured and welcoming, and we look forward to having a stop here.This time we elected to have a cooked breakfast (served up to 11.30am) at a very reasonable price:6 items for £3, 9 items for £4.50, and 12 items for £6. We had the six items, all freshly cooked and nicely presented. There is car parking space and would recommend the breakfast. The toilets are a little shabby but are clean. Well worth the stop.

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wonderfree41 . 2015-05-01

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only had coffee and teacake here and it was fine ,nothing out of the ordinary,clean and bright upstairs room.There was a piper playing which I enjoyed but I assume it is because of the numerous coaches that stop here.

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Mrsp1965 . 2015-04-25

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A pleasant café, at reasonable price. Nice clean toilets. Shop has wide range of highland themed goods, a bit pricey but about par for the course. large car park.

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francish656 . 2015-04-16

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Good food very quaint, the shop was quite expensive though.I shopped else where, cheaper for the same merchandise

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Carol900 . 2015-04-07

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A huge shop with the restaurant upstairs, stopping for a liquid break before exploring the delights of Inveraray. Clean and tidy with the normal selection of what appears to be home made pastries and cakes, reasonably priced.

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Davejb2014 . 2015-03-15

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A nice choice if you want to get a nice, quick meal that isn't overly expensive. The set up has a very small village/family run sort of feel to it which I liked and the food was good for the price.The shop downstairs has prices that are a little better than some of the shops in the bigger towns, but you can definitely pass on it.

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ggmusicista . 2015-02-24

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Stopped off at the EWM Shop in Inveraray to pick up some goods. As always the shop staff were warm, friendly, chatty, helpful and knowledgeable.We decided to pop upstairs to the tearoom and got the opposite reaction. Couldn't care less staff who were in no hurry to serve, reluctant to explain when asked question about the menu. Once served, the tearoom was drab, in need of a tidy up and cold. Not good for a roadside coffee shop in December. No-one said hello and no-one said goodbye. Poor in constrast with the downstairs shop. There the staff showed some real and genuine Highland hospitality.

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Ewenmac . 2015-01-14

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You were never bothered by the staff but they were always on hand if you needed them. A lot of good souvenirs to pick up with nothing being tacky. Just good things to remember your trip to the area.

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GeoffJGardner . 2014-11-25

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very busy little tea room , serves a lovely cup of tea, cakes and sandwiches, and at a reasonable price too..

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sharrena . 2014-10-19

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Quaint little shop,plenty of gifts,all resonably priced,also a tea room,on arrival in the car park there is a piper playing as you arrive which is enjoyable if your fond of the pipes!

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deborah606 . 2014-09-22

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The young lady serving us was not competent in making tea & coffee..considering this is all we wanted we were sorely disappointed. Issue was fixed, however it was still inconvenient.

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Kath G . 2014-09-13

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Called in the Edinburgh Mill restaurant before boarding our coach to take us back to our hotel. The did nice cup of coffee.

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keith c . 2014-08-26

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Situated just next to the Argyll Hotel this shop has all you would expect from a EWM always worth a visit sometime some bargains as well as knick nacks can be found

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Jim W . 2014-07-30

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mit viel Athmosphäre und eine gute Auswahl an Produkten aus der Gegend um Inveraray. Hier kan man auch mal einen Regenschauer abwarten.

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mlieder . 2014-07-08

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