Eaton Park Cafe in Norwich

it's very nice but quite pricey, was extremely busy but that's to be expected !

So so so slow at service, even just ordering a coffee. Am sure there’s a reason but their current method is abysmal. Maybe get more more staff?? Have to say if a coffee van opened up elsewhere in park they’d pinch a lot customers - our family included!

Fun atmosphere. Lovely food, very friendly staff! Highly recommended! Greatly appreciated especially on a cold winters morning ❄️

What can I say lovely atmosphere good food great service good music and also dog friendly nice to hav a place to relax after a stroll round the park and chill ten out of ten or

What can I say lovely atmosphere good food great service good music and also dog friendly nice to hav a place to relax after a stroll round the park and chill ten out of ten or

Really good and polite personnel, thanks a lot!!!

Really good and polite personnel, thanks a lot!!!

Had a great lunch with a friend.....Mediterranean hash I think it was called......yum....and hot apple juice xxx

I love this cafe in Eaton Park, it’s beautifully quirky and charming in a really welcoming and inclusive way, the young staff are always wonderfully friendly with everyone, the prices are great too with a cup of tea costing £1. The food items I have tried are tasty and there is a good selection of gluten free cakes on offer too. I visit often and alway enjoy the time I spend here.

Top quality bacon sadly deep fried along with fish fingers. My bacon sandwich smelt of a chip shop at the end of the shift. Luckily my friend isn’t a pescatarian as there would have been an issue. Definitely corner cutting.

It's way too boujee. Doesn't really cater to the kids much. Plus if you have a few children it'll cost a fortune. My child wouldn't eat eggs Benedict and the likes of. I asked a lady staff member with very short hair for a menu as I can't read what's on the wall and she pointed out so sarcastic the menus on the wall. Well that's great but the handwriting is so bad and my eyes don't see that far. All the kids wanted was some chips to share but they don't do chips. Most of the children highchairs are unstable and broken too. I did tell the staff member. Looked nice and clean anyway but wouldn't return

The cafe has a poor selection of overpriced food and service is slow if you want to wait for anything not prepared ... my advice is take a picnic and enjoy the park which is excellent

This place is pretentious and overpriced for not much at all. Still being made to queue outside when everywhere else dropped covid distancing well over a year ago. Asked for a large coffee to be told they only have one size of drink! Considering this is a cafe in a PARK they are not child friendly at all. Apart from some pombears and a fruit drink with no straw (luckily my toddler did manage to drink out of it) they have nothing to offer little ones. Even the ice creams are tiny pots of gourmet stuff that kids don't want. Waited an age for my coffee. Service is so slow, how on earth do you obtain a 20 minute backlog of hot drinks to be served! They are clueless and would not survive in a real coffee shop, can you imagine Costa Coffee telling people it will be a 20min wait for coffee! People would walk out. Trouble is they are the only cafe at the park and so will always have customers so I don't think they care. Come on Eaton Park get rid of these fools and bring back a proper family friendly cheap and cheerful cafe which isn't trying to be something it's not.

Lovely lunch, just took forever to get it

Delicious coffee and cake at a reasonable price. Great range available. And fabulous service. The cafe owners even cleared up some broken glass that had been left outside on the bandstand because they cared about the children’s safety.

It is quite nice expensive place but nice

Too few staff . Took 75 minutes to be served two bacon rolls. Staff spent most of their time dealing with complaints of delays from customers. No receipt given for orders , you just give your name . So no way of verifying what you have ordered and not good when first names are the same for three different customers. Mayhem.

one small coffee for £4.60, super overpriced. plus they gave me dairy milk when I asked for oat (i’m lactose intolerant),

Chaotic with 2 tills right next to each other with clashing queues but the food items I had were nice

Love this place. Beautiful architecture and the only curved eating area I've ever sat in.

Friendly little cafe. Lovely fresh made cakes.

The cafe is nice and staff are friendly, but disappointed that they are raising prices again. This is the second increase within 12 months. For example the cost of a hot chocolate in a small glass is now £3.20. I felt £3.00 was steep enough before. This will be my last visit to the cafe today and will seek refreshments elsewhere!

Very reasonably priced and a great selection of drinks and snacks. Particularly enjoyed the hot apple juice on a cold winter's day.

Great place, nicest mocha and great staff

Very slow service waiting 10 minutes for food and 15 minutes for coffee

라떼가 맛있고 공워에서 아이들과 시간을 보내며 쌀쌀한 날히에 따뜻한 음료를 마시가 참좋았음

Had a snack few times, always friendly staff, good choice for quick food, just unfortunately never enough space indoors as its a very busy place. But more seating available outside if not raining. Had halloumi winter bap, with stuffing and winter slaw. Was delicious.

It was an amazing experience visiting Eaton Park. Nice cafe friendly staff. Loved the visit.

This is a really lovely coffeehouse. It's set in a beautiful Neoclassical revival colonnade around a scenic rotunda in Eaton Park. The food is really yummy; I especially recommend the halloumi, stuffing, and winter slaw bap. The "posh coffee" is really good. Chai lattes are served here too. The coffeehouse service was great. Food comes out quickly enough, and the staff are happy to answer questions. It appears that this place can be very busy, so come early or allow for a lot of time, especially on the weekend. The atmosphere is laid back (dogs and kids are very welcome) and unpretentious, but there are charming bits like local art, a couple of upright pianos, and old candles. A really nice establishment.

Really nice place with hipster vibes, beautiful atmosphere and good background music. Good food and drink.

Always reslly friendly and good customer service, lovely coffees and bonus that it's dog friendly!

Love the whole vibe so marking it up for that. Coffee was average. Food was a massive letdown. Veggie roll was a monstrosity: over-fried sausage in a cheap roll with no condiments or any extra flourishes. For the price... Nope!

This is a great cafe, they have really fostered a fabulous community spirit, I visit a couple of times a week, it's important in my week 💜

Friendly staff with indoor or outdoor seating.

Lovely place in the middle of Eaton Park Very good service Nice menu (loved the fish finger baps) Atmosphere marked down only because it was so cold inside - decided to finish outside where it was warmer in yhe sun! Only real negative was size of tea cups - or rather tea small cups - you need to invest in some good sized cups or mugs.....its only water in the end so cost to fill isn't high! Overall cost for lunch was very reasonable.

They know how to make a flat white!

Excellent cafe with lots of goodies

Fantastic little café in the heart of Eaton Park. We has lovely walk around UEA lake and stopped off for a coffee and bacon, sausage and egg bap. Service is always great as is the quality of the food and coffee. Well worth a visit.

Great food,good choice. Prices ok.

Great coffee and friendly service

Waited 50 minutes for 2 prawn cocktail wraps and a Mediterranean veg jacket potato. After 30 minutes I enquired as to if the food would be long. Our order had been misplaced so I ordered again. 5 minutes later I was told they had run out of jacket potato's but would do me something with smaller potatoes which I agreed to. 15 minutes later I received 2 anemic looking wraps with very little filling and the Mediterranean veg and potatoes dish was so spicy I couldn't finish it, no mention of spices on the menu. I've eaten here many times in the past but this time was very disappointed.

Super friendly and helpful staff with some tasty dishes to choose from

Lovely little place very friendly,marked them down on service due to a small error in our order, but they were very apologetic and made up for it once the error was rectified. Pretty good value for money. Staff are very friendly would go back if I'm in the area. Lovely finish to the day.

Its ok but everything is £1 more expensive than necessary. I waited 45mins for a Sausage bap and when I chased after 30mins he said they lost the ticket.

Their toilets weren't dirty, but there was water in the men's restroom.

There is no hygiene! Very dirty cafe shop. 5 staff were standing at the bar chatting, and all tables and chairs were dirty. I noticed the guy was making coffee he had very dirty clothing to wipe the steamer after use! Not good, definitely they need proper training. Will never go back there and not recommended.

Lovely cafe good tasty food and service is very good nice atmosphere in cafe

Veggie sausage bap delish, although pricey. Bamboo cutlery and wooden stirrers. A teaspoon is nicer. Cup given, very small, with no saucer. Staff lacked enthusiasm, manners and charisma. I do t know if the cafe is new? They have a lot to learn. May e they will through reading everyone's comments as it's a beautiful cafe and setting. Lots of potential.

Lovely little place with a decent seating area out the back.

Came here recently with friends. It's a small cafe in the middle of the park, with both indoor and outdoor seating. Staff were pretty friendly, service was pretty fast, and the drinks tasted good and affordable - can't complain, really! Overall, a good experience!

Called in for a coffee and something to eat. Told to wait at the door to be seated by some guy walking around with a clipboard. Stood there being ignored by staff for a few minutes. I then asked at the counter and was told I had to order at counter and find a table.. all very abrupt. Had a coffee without a saucer so all naff stirrers put on dirty table. The waitress just wondered about in a daze.. it was a surreal experience. Absolutely zero customer service.. prices weren't cheap but the whole experience was just disappointing. It all seems like you are an inconvenience. Won't return and next time we'll take our flask.

Good coffee spot in Eaton Park. Accessible WC / baby change in middle of storage back of house area so bit awkward with a baby and buggy!

Nice area and environment. Self service to order. Pre packaged dessert.

Grow some manners, check your pricing philosophy, get some cups and plates (because washing up is more eco friendly than endless cardboard). Pseudo gentrification and it's not cool!

A huge disappointment. The coffee was not hot and was very small. Latte is not served in cardboard, no plates for the scones. Thisall in the name of recycling but in fact i is cost cutting by the cafe. Yet their prices are astronomical. Charging high street pricers for such a floored offering is completely unacceptable. Putting detritus in the recycling would be fine if it wasn't full to over flowing and not looking as if it was to be emptied any time soon. No return visit will be made.

Good Covid safety! And still lovely coffees.

Sadly this was a complete let down, I ordered the sausage bun which was incredibly bland and for some reason they soaked the tops of the bun in greasy oil and sear it, which was awful in my opinion. It is better to put some cheese and lettuce in there instead and salt. They also made us stand outside even though there was one person inside, so who knows what that's all about.

A brisk trade as there were a lot of people in the park. Imaginative menu, reasonable prices, friendly staff. What's not to like! Enjoy

Good value for money seating inside and out. Allows dogs.

Went yesterday with family,had to wait outside. Inside all very confusing and unorganised with dogs sniffing around. I had the bean stew with "focaccia" bread that was just a slice of white bread drizzled in olive oil. I wonder if this is under new management.

Coffee was mainly foam. Expensive. It would be better as a basic cafe rather than focusing on over priced food.

Lovely coffee and ice cream, but i was a bit annoyed dogs are allowed in the cafe. Seems everywhere you go dogs go, theres no escaping them and my girls are terrified. All you want is a cafe pet free to enjoy a coffee

Very over priced for what you get and right next door to very smelly toilets 😮

I just been in the cafe and tried to ask the woman behind the desk if they selling a water and before I even open my mouth she raised her hand and said I'm dealing with other customer. This so rude

A very disappointing experience. The ‘posh’ coffee, at £3 a pop, came in a very small cardboard cup and was weak and tasteless. Most unpleasant, so maybe it was a positive that it was so small!

Dog friendly cafe with space outside. Was lamenting the loss of the sofa at the far end but apart from that all good - coffee good, flapjack hearty and staff friendly 👍

They still seem to be operating some sort of covid 'one in, one out' system, which resulted in a long queue outside. There was no differentiation in the queue about whether you wanted to sit in/have food/take-away. All we wanted was a quick take away coffee. It would make more sense to have a coffee hatch for take outs, or at least separate queues. The coffee itself was nice, although expensive at £3 for a small coffee. They also didn't have any lids for take out coffee. Overall, not great for a quick take away coffee. Can't comment on the food.

The only cafe in the park and, it's just about ok, but it could be so much more. It was so much better pre-covid, but now they have rid themselves of proper teapots and plates and everything is in little paper or plastic bags, or the tiniest paper cups you have ever seen for teas, coffees and food at prices befitting table service and a proper cafe experience. The place never feels clean or cared for and the mostly nonchalant staff seem to care little about your experience. Queue up outside to order and get shifted out into the garden and ignored. It could be so good, but it just makes so little effort. Two or three sips and your tea is over. This park is so good, it deserves better. The queues will keep coming and while they do, maybe they just don't care. Certainly seems like it. When you have the monopoly, why bother to make it any good?

Nice place for lunch. When the sun is shining it is lovely to sit outside. Noisy inside. Very friendly staff.

Why does it have to take soon long to get a coffee surely it would make more sense to have separate queues for food and drinks and everyone is a winner quicker service for all and potentially more customers. We waited 30 minutes (only 10 people in front of us)in that time saw at least 8 people join the queue then leave in frustration.

Do these guys relise that covid is over? Made to que outside before being allowed access to the cafe. Place your order (take away coffee and a sausage roll)only to be told to then wait outside for your order to arrive. Whilst waiting outside in the rain for a good 10mins checking out all the signs with all the do,s and don'ts this cafe likes to implement,a tiny cup of coffee arrived and I was on my way. Come on guys get of your power trip scrap the queuing outside and take down your do and don't signs and make it a much more friendly environment to enjoy your expensive menu.

Friendly and homely. Outside dining available for warmer weather than when we went.

Had gone to the park for a walk and had read many positive reviews about the cafe. On arriving at the cafe we discovered a queue of about 7/8 people waiting outside. A lady was controlling access to one group or couple at a time. It took around 25 minutes to be allowed in, it was something of a surprise to discover that we could walk straight up to the counter to order. We ordered a wrap and a tuscan bean stew paid and were asked were we sitting inside or outside, as all the tables were taken we said outside. We sat outside and finished our tea before the food arrived having taken something like 15 minutes. My husband looked at his tuscan bean stew and wondered how to eat it as the person who served us had gone back inside so he stood up to go back inside for some utensils when he discovered a box with said utensils. (It would be helpful if staff at the service counter let you know where utensils are, or possibly the individual delivering the food who could either pick up the utensils or failing that let you know where to pick up.) The tuscan bean stew was more than warm and the wrap was excellant. Cannot imagine any possible reason why we might wish to return. We were here for about an hour of which it took 10 minutes to eat the food.

2 coffees, 2 Hot Chocolate’s (all in very small cups) and 4 very small pieces of cake…….£24.00!!!!! Also no sweetener provided (they don’t do it) alongside a very pretentious server and 10 minute wait for the coffee equalled a genuinely awful visit. Captive audience really has made customer service a non priority!! Park itself is beautiful but please please please bring a picnic!!!!! Never again.

Signage is badly written and confusing. Staff were rude to us about going in the wrong door, but I have sight problems and couldn't read the scribbled sign.

Excellent, tea,coffee, hot chocolate and rocky road all very good though I wish they would bring back toasted teacakes as in precovid days

We visited the cafe on Eaton park today. Tried to order soup nothing left ordered a bacon bap and egg bap and 2 coffees £14. Very expensive and very mediocre served in paper cup and baps in a paper bag. MY PARTNER WENT TO SIT ON A BENCH OUTSIDE WHICH DULY COLLAPSED AND SNAPPED INHALF MY PARTNER AGE 72 fell clutching the table. He has a small cut and his bottom is aching and shocked. I got a member of staff who apologised and offered a refill coffee !!!!!!!!nobody afterwards checked to see if he was ok POOR SHOW EATON PARK CAFE

We had a great time, cosy place, delicious hot potato

Poorly made and overpriced food

Great tasting coffee, although it was only tepid at best.

Best bacon bap in Norwich, hands down. Bacon great, buns lightly crisped. Bellísimo

Very nice. A good got chocolate and not overpriced. Friendly staff.

Went for lunch, most options were crossed off, waited for 30 minutes for a tasteless pasty, staff were miserable and coffee luke warm.

Brilliant food! And super friendly place! Definitely the best place for a coffee and a sausage sandwich patty bap in the morning!

Food good service incredibly painfully slow. Queue was only 8 people. 1 hour 15 in lost will to live. Bring picnic or come on a drab day with no customers. Really shocking

Coffee average. Silly queuing system Unfriendly staff Cakes etc wrapped in plastic. Would not go back, if we were in the country again. Have been here 5 years ago and it was good, what has happened?

Some of the finest bacon and sausage baps known to man can be found here, along with lots of other tasty stuff. The coffee's okay but not quite up there with the best.

I really like this place but needs to diversify its food offering for those that want food at 11am. Baps only. Very greasy as bap bread fried. Not nice. Eating off paper bags inside a cafe is odd. Paper plates would be welcome. Nice staff and environment

Staff is very arrogant, bad setup! Everything overpriced. Don't accommodate for wheelchair users. Very rude in general. Won't be coming back!

Superb setting for a day out in the park or just to drop in

The food is fantastic. Had a bacon bap and it's possibly the nicest I've ever eaten. It is a tad on the expensive side however, but I still come back time and again for the lovely bacon bap. Main issue with the cafe however is the queueing system. Having to queue outside on terrace and one on one out is a huge faff. Needs a quicker ording service as when ever I visit I end up queueing for at least 10 minutes. Seating area outside is nice. And the surrounding park is of course gorgeous.

A nice place, busy and a little chaotic on the day we visited.

Lovely never been before good service and nice food best coffee I've had in a while

Ordered two cappuccinos. They turned up in a tiny espresso cup. Tasted lovely but gone in 2 sips.

We’ve been coming to the cafe for years, we like the eclectic decor and the food is generally good! What let’s it down? No children’s options whatsoever, not even sandwiches/rolls, you have to pay for an adult bap and our child can only ever manage half so it’s just a waste. When your cafe is in the middle of a family orientated park you should cater to children? Secondly, they never reopened their toilet inside the cafe after covid, which means you have to use the disgusting public toilets which smell like actual sewers! Please re-open your toilet so your customers aren’t subjected to use the public toilets which rarely have soap!

Cafe in a lovely park. Dog friendly. Staff friendly. Only slight criticism is roll that vegi sausages were in was a bit oily.

The food here is really decent and adequately priced. You can get a cheese bap for £2.50. I had a fish finger bap for £5.50 which, while it feels a tad expensive, was TOTALLY worth every penny. Incredibly delicious fresh food. The only reason this got 3 stars is purely because of the weird queuing system. There is a staff member insisting you wait outside until they usher you in to place your order. You can't sit anywhere until you order, and then someone comes near where your sitting and shouts your name to give you your order. This system is representative of a really weird sense of oppression throughout the cafe. There are signs everywhere telling you what you can and can't do. No entry here, no ball games there, exit this way, order inside before sitting, dont queue round the corner. There was even a sign saying that I could not sit on a certain side of a bench. So, in summary, brilliant food but you have to enjoy it in a restrictive environment.

Good covid measures in place but very pretentious. The outdoor seating is nice and a good place to meet friends

A bit confusing with the queueing system, but really lovely food and very friendly staff

Really nice selection of food. Breakfast baps are delicious...