Eaton Oak, St Neots in Huntingdonshire

My wife and I stayed at the Eaton Oak and it was a truly disappointing experience. We arrived after a long journey and went to the bar and as soon as we was served our drinks we was rudely told we can't site in the bar area as it's reserved for Christmas parties. We was not made aware of this when we booked. We was told we could sit outside in the poorly put together and very shabby Marquee. Bearing in mind this was Friday 6th December and in the middle of storm Darragh . We thought things can't get any worse. How wrong can you be . When it came to the evening meal we had nice mains and when we ordered dessert that was on the menu we was told ' You. cant have that it's reserved for the other guests. I honestly felt like a second class citizen. I explained we are paying the same amount of money as them Infact we had paid an extra £120 for the room and asked to see the manager . The manager appeared and his attitude was somewhat disappointing to say the least . We explained our the issue and he said " I don't care do you. Want a free drink " It was at this point I had to walk away before I did something he would regret. If you want to be treated with no respect and a second class citizen then make your booking. My recommendation is book somewhere else

Having visited twice before and really enjoying the food as well as the room. This time we just went to use the restaurant. Unfortunately we felt let down by the overpriced menu considering the amount of food was served us. The vegetarian salmon was a so small for what we were paying. The Turkey meal was nice but is never worth the amount charged. Desserts were tiny and a real let down. Overall compared to eating here this time last year, it was no where near as good and will probably not be returning anytime soon.

My visit to the restaurant on Friday November 29th was the 3rd time in the past 13 months. On the first occasion in December 2023 The service was efficient whilst not being intrusive The menu and quality of food was very good. And The selection and availability of drinks good. My second visit in March this year The service was exceptional. Whilst every effort was taken to ensure that the meal and drinks were good, many of our choices were unavailable. However this visit has seriously changed my opinion of what was a very good venue. The service (excepting the bar staff) was atrocious. The standard of food choices was non existent and what was served was of a very low standard in both quality and quantity. The availability of drinks was disappointing to say the least resulting in cheap substitute product at highly unresseasonable prices NOT SURE IF THERE WILL BE A 4TH VISIT !!

Only stayed here for 1 night last week, but really enjoyed our stay! Rooms were modern but cosy and clean! Beds were comfortable, shower was great and it is in a nice quiet area. Staff were really friendly and helpful! The food for dinner was tasty, only downside was the service for dinner was very slow, ultimately worth the wait though! Would definitely recommend the Eaton Oak and would stay here again happily!

Went for lunch with my friend on our drive home from London. I had a chicken burger and she had a beef burger, both were delicious and paying extra for the truffle parmesan fries were worth it. Loved the modern but rustic autumn look and the atmosphere was warm and cosy.

You get a fine for parking for more than 1 hour if you don’t register upon arrival - the staff didn’t tell us this, another guest did. We booked for the roast and dessert for £22 as advertised on the website, but our waitress told us that because we hadn’t referenced that specifically when booking - my father booked over the phone who is partially deaf - we weren’t allowed to have the deal, so we paid over £30 each instead. The food was less than average, cold, tinned peas, undercooked cauliflower with no sign of cheese sauce, and the deserts were cheap sponges. Would never go again.

The room was lovely and clean. The bed was very comfortable and all amenities were to a high standard. Really nice toiletries included. The location was great and uber is local which made getting around even easier. We were staying to attend a wedding at Bassmead and uber ranged from £6-12 depending on the time. The included breakfast was delicious. You can choose anything off their breakfast menu which was a really nice treat (smoked salmon was amazing). We paid extra for early check in and another extra to have our dog stay too. The 3pm checkin did feel very late and I hope this isn't to entice people to spend more money to buy early check ins. Overall we were super satisfied.

I'll give 2 stars for the lovely service crew and nice place to dine in and EV charging station. Went there for a supper with my wife and 2kids. We were travelling from Heathrow Airport going back to Boston. We just need a place to eat and charge the car at the same time and found this place with good reviews. Well the food is great. The reason I only give 2 stars because our main course took ages to be served , we need to follow it up. Then, we ordered a dessert, only 2 scoops of vanilla ice cream for my daughter and after few minutes additional order of cheese cake of the day. And it took ages again. At first one crew informed us that the chef was away and just came back and his doing it now (I was wondering it takes a chef for 2 scoops of plain vanilla ice cream, for cheese cake somehow "maybe"). For so long, I ask the other crew again about the dessert, she said she will followed it up and came back it will be served in a few. And then took 17min another crew came back, and said there's a problem with the printer and our order didn't go through. My God, took ages for the simple dessert. So I cancelled it because we need to have a long drive and almost 8pm. Very disappointed, I don't want to say it but when we arrived the 2guys in the kitchen are looking at us with not a welcoming look, because we're Asians? Maybe? Or that's there normal look. But with our experience, it seems like they don't want to serve us. We can pay the meal but that was a very bad experience in a good restaurant like this.

Nice pub, but only 1 real ale when I visited. Music can be noisy!

Lunch was not very good had fish finger sandwich 1 and half finger out of a packet not a good standard at all not value for money.

Food and staff always good as we’ve been many times, unfortunately after being fined £100 for parking while dining which was a genuine mistake as we were unaware of new changes we will not be returning..

Great October Festival. Band finished a bit too early though. Paying £15 for the privilege thought they would play till 11clk. No glass or food collection from tables all night. So table's full of glasses and empty food containers. However great atmosphere and we all enjoyed it.

We come with my family, a man behind the bar with the name “Dan” decided to be rude to me and my wife when we asked for a different pint then he poured. When we corrected him he denied accountability and we can get what we are given… rude. Shocking behaviour for a “manager”. Will be telling my friends to avoid this place like a plague!!!

I have been to the Eaton Oak many years I was most disappointed tonight to be told that I had to stand at the bar rather than sit at many of the vacant tables. My friend has a condition which means they cannot stand for too long without being in agony. I explained this to the member of staff who seemed quite indifferent. It is such a shame as we have previously found the staff to be very friend and accommodating. Be warned should you wish to have a relaxing fun time with your friends this autumn as it appears the pub cannot accommodate people once the outside seating is unavailable.

We recently stayed for two nights to go to a wedding nearby. Eaton Oak is easy to find and close to the A1. What a lovely place. The evening meal and breakfasts were absolutely delicious. All the staff were really friendly, professional, knew their stuff and had lovely personalities. The bar and restaurant areas are really well laid out, very clean and had a fantastic atmosphere. Our room was clean and had everything you needed - loved the touches of the water and biscuits. The bed was so comfortable! The pro of being so well positioned next to the A1 is the con of the noise of traffic going past the hotel bedrooms to get onto the A1 - and it is noisy. The current window frames just don't cut it. I would urge the brewery to invest in triple glazing for the bedrooms - it would make all the difference and significantly improve customers' stay experience.

Not as busy as earlier stays could be the prices that have gone up. The rooms weren't as clean as before either. Didn't eat in this time because of the price and options on the menu .

Greated on arrival in a friendly and professional manner. The evening meal I ordered was well presented and very tasty. My only complaint would be the traffic noise on an evening. Not overly bad, but some may find it too intrusive. Secondary glazing would go a long way to alleviate this. If I'm ever in St Neotts again, this will be a first choice of accommodation.

Very friendly staff. Overall decor is warm and pleasant. Room was very clean and comfortable. Yes. I enjoyed my stay there.

Ladies lunch was excellent food plentiful and tasty. Service friendly and prompt. Definitely recommend.

1st time we visited this place, but it will not be the last..staff were so nice, food was cooked and served to perfection, and the decor was lovely...we will certainly be returning.

Sunday dinner very nice mostly but they decided to give us roast potatoes that has been around for a week by the state of them We did send the food back and the chef put some even worse potatoes on the plates and covered them up with gravy so we won't be returning Sadly.

This was a lovely pub with large rooms & good facilities. Would have liked a bit more variety in the food menu but the staff were wonderful. Friendly, welcoming & very helpful.

Went for lunch, lovely set up and well priced

Brilliant place for a stop, charge the car and get a really good meal. Good service and high standard of food

Fast and friendly service, superb food and lovely venue. Will definitely come back!

Fantastic Sunday lunch, lovely atmosphere and Cheryl was attentive, prompt and even interested in the book I couldn't stop reading 😁

Food quite tasty but little portions are a bit disappointing. Had to clean all the cutlery which is not a good sign. Good service from various Individuals who were all polite and helpful. Strange to finish a meal feeling hungry.

I went for a meal with a friend. Very welcoming and our waitress Maddie made sure we were happy at every stage with our meal. I will certainly be going back.

We came for lunch to meet friends. It was a table of 8 people. Initially wrong salad was brought out. We ordered the tomato and red onion salad. What we were served was a bowl of shredded red cabbage. No onion or tomato in it at all. We informed the staff Who simply said I’ll let the kitchen know. It was not rectified and we were still charged. We ordered desserts and were then informed that the cream brûlée that 4 people had ordered hadn’t set!! Generally disappointing which is such a shame as the staff and venue itself were lovely

Great place. Food excellent and service amazing. Went for a birthday meal at lunchtime on a Saturday, looked after by Maddie who was brilliant, very friendly and helpful. Also a shout out to Cheryl who attended us while Maddie was on her break. Will definitely visit again 😁

My Friends and I had a bottomless brunch, our Server Maddie was absolutely amazing! 100% on client service, attentiveness and very accommodating!!! Thank you Maddie for going the extra mile and making this and awesome experience🥰

Awesome Food, Lovely Pub and friendly Staff 😇😁 Come for Lunch, Dinner or Just a Drink ☺️

Pub with chargers just off the A1

Visited this gorgeous place 11th May 2024 for my Big Sisters 60th. We were greeted by the lovely staff Jacob and Maddie. What 2 wonderful hosts they are. Nothing was a problem, attending our every need , spot on customer service skills. Had a fab experience, with food that equally was just as great. Thank You to the Chefs. Clean toilets , spotless premises, decent clean cutlery . Beautiful atmosphere. Please visit you won't be disappointed.

A lovely friendly pub restaurant, excellent service and food.

Just a quick stop off whilst charging the car. Only had a coffee. But looked like a lovely pub. It was very busy with a lot of people having food. Staff were very friendly

Arrived on a Sunday. Nicely crowded, good ambiance. Really enjoyed my stay for 1 day. Highly recommended.

Serve a good Sunday roast, but need to remember to stock up the horseradish

Can't comment on the rooms as I didn't stay. I didn't realise that this was a chain restaurant, paired with D'Parys in Bedford. The menu is identical. It was very busy when we arrived unannounced on a Sunday afternoon but we were able to be seated. My meal came out cold but this was quickly rectified. The waitresses were very polite. We sat in the conservatory which was nice but after a while the brightness strained my eyes. If I were to return, I would request a table in the main restaurant.

The Eaton Oak is a charming pub located in the village of Eaton Ford, St. Neots. The pub has a stylish yet casual dining area with an airy conservatory that leads out to an extended outside terrace, perfect for soaking up the sun. The pub’s menu features a variety of dishes, including fresh seafood from a local supplier. The Eaton Oak also offers nine boutique en-suite bedrooms, making it an ideal spot for a romantic getaway or family break. The pub’s friendly staff and welcoming ambiance make it a great place to catch up with friends and family. The Eaton Oak is open every day of the week, from 8:00 AM to 11:00 PM on weekdays and Saturdays, and from 8:00 AM to 9:00 PM on Sundays. If you’re looking for a cozy and comfortable place to relax and unwind, The Eaton Oak is definitely worth checking out!

Very nice place and good food. Especially le chocolate brownie! Delicious!

Pub with rooms was the first sign I saw when we walked in. Sounds quite basic but don't be fooled, it's a lovely combo that works really well. The rooms are functional with very comfy beds. Food and drinks on tap. The pub shuts on time to allow proper rest and the rooms are quiet. Topped off with great service and a lovely breakfast. Perfect!

We stayed at the Eaton Oak for one night and thoroughly enjoyed our stay. The room was clean, well-equipped, and modern. The pub is in a great location for anyone travelling in the local area as it is easily accessible and has plenty of parking. Breakfast was very tasty and you could tell the ingredients were well-sourced, although we were disappointed by the missing black pudding. We also ate dinner here which was delicious, and the service from Maddie was very friendly and attentive. There's a good selection of drinks and the bar/dining area is modern yet cosy. We will definitely try to visit again soon!

Local pub. Went for dinner. Not huge menu but enough to find something. very nice food. Good portions and fantastic service. Very friendly staff and excellent service.

Great night spent here. Food was delicious, a little bit of a wait but lovely once it arrived. The room was lovely, spacious with a comfortable bed.

Lovely pub, welcoming staff and okay food. Dogs are welcome in the bar area (but not the restaurant area) and you can eat at a table in the bar so suited us perfectly.

We have been frequent visitors but won't be visiting again now sadly. Service for meals took 50 mins, luckily I had brought food for the baby with me or we would have been in a pickle. My daughter (3) was starving by the time food arrived. They have very little available on the menu, no veggie option left for roast dinner and no meat but belly pork for roast despite being told there was three meats available for the three meat roast dinner. They werent transparent about and then tried to say they have pulled together as much beef and chicken as they could but there was no beef and a very small square of chicken. They said they had given extra belly pork but the dinner was very small and not enjoyable. They had no ice cream left. When we gave feedback at the end we were met with a very unhelpful and cheeky response and no effort to put it right. Spoilt what should have been a nice meal out with family.

Lovely pub, food is okay, but a bit pricey for pub grub compared to other places.

Pretty underwhelming chicken burger, served by a moody barman, won’t be returning

i probably spent 20 seconds in this place and will never return. Seems that management are so over paid here they don't have the humanity to let someone use the toilet because "they have closed", like the second we walked through the door. why on earth would I return for anything else when this was too much to ask for? pity as it's on a regular route I run.