Eat Tokyo in City of London, Westminster - Phone Number, Reservations, Reviews

The menu offers a wide range of Japanese dishes. The prices are reasonable and the quality of the food is good. A great place if you want to eat authentic Japanese cuisine without spending a fortune.

Group of 3 waiting more than an hour for a walk-in table. We were excited to finally get a table, order dinner and experience what we thought would be an excellent meal. 1 of 3 meals didn't arrive, and after waiting more than an hour after our initial order was placed and a half hour since the other two people received their dinner, "the ticket was lost" our server said. No attempt was made to rectify it with the kitchen, bring out another dish or fix the situation, only saying "Oh okay. Yes the ticket was lost. Here is the bill." So deeply disappointing leaving a place where you wait so long for dinner and it still doesn't arrive after ordering it. 1 of 3 guests left hungry that night, it was a major letdown.

Je moet even wachten voordat je aan de beurt bent, staat een rij buiten maar dat schijnt normaal te zijn bij navraag aan een Londenaar. Het wachten duurt niet lang en al snel aan tafel. Heerlijke verse gerechten en snelle complete service! Prijs kwaliteit is evenredig. Aanrader! Zeker als een musical bezoekt in de buurt is dit een heerlijk etentje vooraf.

Great value, fast and pleasant service, yummy food that fills an appetite. Its not somewhere to linger, the environment doesnt lend itself to it, but thats not a negative if you know this and you want a quick meal, in and out. The worst downside is that all the indian service staff, as lovely and friendly as they were, all the men stunk of bad body odour. Bad B.O. alert. The smell was rancid and wafted all over the 1st floor and definitely made me eat faster to get out. At one point I had to hold my breath. I urge the owners to speak kindly to staff about this issue, Eat Tokyo is a great place to eat, just the smell is definitely off putting to diners.

My second time here. Phenomenal and authentic experience each time. Fresh ingredients. Fast. Great food. No down sides. Highly recommended.

I HIGHLY RECOMMEND! ONE OF THE BEST JAPANESE RESTAURANT IN TOWN. Big portions and fresh foods. Arigatou gozaimasu. This restaurant is our go to restaurant can't go wrong with it .

Si vous voulez manger japonais, allez dans un des restaurants Eat Tokyo de Londres. Très très bon, il y a du choix pour tous les prix, articles à la pièces, petits plats, gros plats, plateaux avec différents produits. Les gyozas était super bon et bien chauds. Nous avons pris un curry au porc (il existe la taille standard 10£ ou double 13£ : lunch time only/ midi uniquement). On ne connaissait pas la taille des plats donc avons pris une portion double, même si vous êtes un gros mangeur il est difficile de finir l’assiette tellement la portion est grosse. Conclusion : très bon restaurant japonais avec des serveurs très gentils et pour tous les prix (service très rapide)

This was my second visit to this branch, and it used to be better. Food is alway nice, but the service was not good at all! Staff is rude and has no interest in you as a diner, which is a great shame because the food is good.

I would like to have said this experience was amazing, given my love of Japanese food but sadly, it was lacking in several aspects. The problems started when I wanted to order a katsu curry only to be told that they had all sold out; so instead, I ordered a chicken donburi which had flavourful chicken but was served in a sauce that was unnecessary and lettuce that spoiled the dish somewhat. In addition, I ordered an Alaskan roll sushi to start but come halfway through the meal, which meant that I had already consumed two-thirds of the aforementioned donburi, leaving me with little to no room for the sushi. (a lack of foresight on my part). The service was decent which was the one saving grace.

Went there for dinner, first time at the restaurant. Was actually quite disappointed in the food - me and my partner ordered mixed sashimi and two bento. Before I comment on the food, I would like to say something about the cleanliness of the place. The table was wiped clean but it was sticky. Bowls and plates were a little bit wet when they were given to us. Not very professional - serving dishes should always be cleaned and dried before giving it to the customers. The floor was a bit dirty as well. Then the food. First, the sashimi was only okay, wasn't bad but the tuna slice was not fresh at all. Reasonable price but you could surely get something much better for the same price in Soho. The quality of the sashimi also looked quite different to the menu photos. Nothing like it to be honest. The bento was more disappointing, the rice was soggy because there was too much sauce poured on top of the rice. Chicken tasted like it was reheated, the meat and the skin was very soft. And they have put beansprouts in the rice that took up 1/3 of the space. For someone who came from an Asian background and eaten authentic Japanese food, this is not authentic at all. Overall, the service was alright, could be better. Reasonable price for Japanese food in central London but do not expect too much with the quality of the food. If you are opting for something authentic and a higher quality, I would not recommend this place.

Riesige Auswahl an Speisen und Getränken. Wir hatten Leckeres Sushi und Wakame Salat . Sehr zu empfehlen. Auch der Sake ist gut .

After a three-hour event at the ROH we felt a bit peckish and decided to get a bit of Japanese food at “Eat Tokyo”, a place highly recommended by a friend. To say that it didn’t live up to our expectations would be an understatement. Upon arrival we were informed that last orders were taken at 10.30 so we had five minutes to get seated and decide what we wanted to eat. We rushed through an enormous catalogue and ordered a few small plates to avoid delaying the kitchen. The food didn’t exactly arrive promptly leaving us about 10 minutes to eat what we had ordered as they, apparently, close at 11.00 (although google maps shows 11.30). Throughout that time the restaurant staff (some of which have very bad BO) kept hovering around our table and picking up plates before we had the chance to finish. Despite repeatedly asking to give us five minute they kept coming over (a different person every time) pretending they couldn’t understand what they were told. The food was OK (hence the two stars). The experience was very annoying which put a damper on an otherwise lovely evening. I wouldn’t go again or recommend this restaurant to anyone else.

Great sashimi. Good service.my daughter’s birthday, party, the waitress sing the birthday song for her. I will come back again

I’d had positive experiences in the past, however was apprehensive this time due to the amount of negative reviews. However, I can attest that the bad reviews do not mirror my personal experience this or any other occasion. Food is extremely well priced and the portions are absolutely huge. Great for a long lunch. Sushi took a little while but they had expressed that this would be the case so no issues there at all. Drinks and other dishes came very quickly. Service was far better than portrayed by other recent reviews, the staff were discreet and polite, didn’t make any mistakes. Food fantastic quality And if there’s anything else I can say - even come for just the beer. £4.80 for a pint of draught Asahi in central London in 2022/3 is ridiculously good value. I think perhaps many of the bad reviews are either by impatient, entitled frequenters of Covent Garden or are not genuine. Great stuff

Buon giapponese con tantissimi piatti (forse troppi) tra cui scegliere. Pesce fresco davvero molto buono! Coniglio il Chiraschi di salmone! Prezzi non eccessivi considerando la media di Londra.

My daughter loves sushi and was so disappointed. We waited for a long time (only us waiting), we could see there were tables available and staff ignored us. Whilst waiting we read the recent reviews on Tripadvisor and decided to not remain waiting any longer and found somewhere else to eat.

Doesn’t even deserve a star. We made a booking for tonight to accommodate 7 people along with a disabled person, but still waited outside for 20mins even tho we arrived early, AND surprisingly they asked us to sit upstairs and claim that it is only “A COUPLE STEPS AWAY” when it’s clearly a hike up for a disabled person. Very disgusted how they treated us. What’s the point of making a booking in the first place? we would understand if they could’ve just rejected us in the first place when we called in and explain to us why they wouldn’t be able to accommodate a table for us. Wasted our time travelling down for nothing. Such a horrible management

Not even a 1 star. This is the first time I got disappointed with service in Eat Tokyo. Book a reservation and mention about a family member that is disabled, when we arrive, they are unprepared and waited for almost 30mins also staff ask my Mom (who is disabled) to walk up to the stairs? Very inconsiderate and unorganised. I still love Eat Tokyo’s food but I wont recommend this branch. Who waits booked customers and staff/manager not even feel sorry for it 🤷🏻‍♀️

I’ve no idea why people queue to get into this restaurant. Food is decent and reasonably priced but service is casual at best and, as experienced during my visit last night, sometimes appalling. I had to remind the waiter to bring my drink, after food had arrived. Part of my order was missing and it was impossible to get waiter’s attention unless I’d shouted across the restaurant. As nobody was around to ask for the bill I went to cash register to pay. I explained part of the order was missing but received no apology and staff member turned back on me and began talking to someone else whilst I was speaking to her. When I asked for the 12.5% service charge to be removed she asked ‘if there was any particular reason why’ - then looked at me blankly when I explained service was poor and part of the order was missing. Similar experiences in the Soho branch. I don’t understand why this chain places so little importance on providing a basic level of service. I won’t be coming here again - there are lots of other restaurants in the West End which treat their customers with respect and not like cattle.

Although the place is quite affordable and the food is ok, you cannot ignore the very mean and rude treatment of the waiter. I have experienced this disrespect twice and it was the same guy, who seems like a headwaiter, and non-Japanese. In the first time, I ordered my meal and I wanted to plug it in because my phone was out of battery. While I was trying to plug it in, the waiter came up to me and said very rudely that you cannot use the sockets. When I asked the reason, he just replied that you can't just use it. Even though I asked the same question 3 times and expected a reasonable explanation, the answer I got was the same, more frustrated each time. The second time, we went there again because my friend wanted to try it. And I thought this might be a good opportunity to give them a second chance. But I was completely wrong. When we went, we were met with the same rudeness again. Only Japanese names of dishes were written on the menu. There was no explanation of their English name or their content/ingredients etc. So I ordered a dish that I thought was chicken from the pictures. But when they brought the food, they said it was pork. I asked if they could change it because I don't eat pork for religious reasons. The waiter scolded me and said that I should have asked before ordering, that it was my fault and that I had to buy this dish. Finally, I got the food and had to exchange it with my friend. No customer deserves such treatment and rudeness, even if this is entirely my fault. It could have been explained much more politely. Moreover, they had to include a description of the contents of the meals, including the allergens. It is obvious that this waiter is quite rude which is not suitable for the profession of the waiter. One of the interesting points is that restaurant owners don't seem to care at all. Therefore, I would advise people going to this restaurant to think twice. It's not hard to find another restaurant where they can have a much nicer meal, with much better treatment.

A big disappointment, I just landed late in the evening and my hotel send me to this restaurant.i came there at 22:30 enter and the waiter came to me and said : sorry we are close. I told him that the hotel said it's open, and even on their door it's written opened till 23:30. He said yes, but last orders are till 22:30. Another two waiters came to help him and to repeat that last order till 22:30. The place was half full, but I guess this is happening when the business is with employees. They don't understand customer service, and that clients are the fuel for the restaurant. I am really sorry I interrupted their serinity. And for the owner I will give advice to put outside a doorman to block enterance already at 22:15 , to avoid incident like that. I won't go there, and in my next week I will tell everyone I meet here about this bad experience.

I ate at this restaurant several times and never disappoints me. I love the food and the prices they offer are fair to the quantity they service. I highly recommend the one that is in Covent Garden as you don’t have to wait for long...

Long wait for the table. The mains comes one by one with long wait in between, as one person's main dish is finished then the the next person's arrived. Absolutely chaotic. The service has rapidly gone down the hill over the past 2 years. Shame.

I used to fo to Eat Tokyo 5/6 times a year. I can see how the quality of the food has changed in a bad way. I am a big fan of sushi and Bento boxes. Last time I was there, one of the waiters...

We went during odd hours and there are tables around but they squeezed us at the back with the rest of the crowds. Being in the corner, it took ages for us to get their attention. The food didn’t come together and they forgot one...

AVOID this Restaurant!!! The three of us are the first to be in the queue, we already waited for over an hour. When the manager came out to call people in, he called the two people in who were at the back of the queue....

12.5% charge for non-existent customer service, they should have paid ME the tip. Awfully rude man (head server maybe?) handling the queue, talking over everyone, aggressive, clearly not telling people to queue and letting them wait 20+ mins then kicking them to the back of...

Horrible and rude manger who doesn’t know what is doing destroyed our Friday dinner. Terrible organisation! Looks like they don’t care how the shift is organised and how people are treated! Shame cause food is lovely and waitress super polite and hard working!

My friend and I went here for dinner and we got a few rolls to share and a bento box. Food was good and the price is cheap compared to what you pay for.

Currently recovering from food poisoning after visiting for dinner on Sunday 22 August 2021, so beware!

Really love this place. It's excellent value for money given the area. Food is fresh and made to order. You can watch the sushi chef at work. There is an extensive menu so don't be afraid to ask for guidance from staff.

We had a delicious selection of sushi and it was really cheap! Managed to get a table outside which had a great atmosphere. Will be back!

Went tonight and found ourselves waiting 90 minutes for a katsu curry. After another 10-15 minutes one of our starters (yes, starters) arrived but was stone cold. We gave up after this point as we still had 4 dishes that we were waiting on. Everyone...

I have been visiting this chain for years and I am always amazed by the wide choice of Japanese dishes, the quality of the ingredients and the abundance of their portions... Well done! Today I had a selection of nigiri, sashimi and uramaki and half...

So I came to London 3 years ago and would wait in line for this place and then abandon it. It is really popular. Last night I waiting 45 to get a table and I have to say, I was extremely disappointed. My teriyaki chicken...

Went there many times when in London. Always great quality of sushi, sashimi, rich choice of Japanese dishes, good service. Will certainly come back. Sushi is like at famous fish market in Tokyo

The sushi here (from sashimi to rolls) is all of such great quality and so tasty. The prices are excellent for sushi as well. I really enjoy the unagi and chicken teriyaki too. This is a great place to go for excellent Japanese food -...

Took my sister here first time. Food was very delicious and good value. Ordered the Lobster Sashimi boat and it is worth every penny. This is my favourite Eat Tokyo covent garden in London.

Nice place with delicious Asian food at low prices. Everything I have tried has been really tasty and the customer service is good, too. I love the fact that I can get a nice lunch for less than 10£ in central London.

It’s one of those places which I have passed many times in the past and wondered when I am going to eat at this place as normally you will see quite a big que outside . Today was the lucky day and i am not...

Really poor service. One waiter was nice but by enlarge we were treated by the waiting staff like they were annoyed we had chosen to eat at their restaurant. We had to signal several times to get them to take our order. They forgot the...

The food was ok however the service was shocking, S.H.O.C.K.I.N.G. There was a queue outside when I got there, but I had a table reserved so I walked in hoping someone would direct me to my table, but no one bothered came over and greet...

Food was great. Price was great. Just get rid of the incompetent Indian manager then it will be perfect. He clearly doesn’t know how to run the restaurant and has no time/people management skills and just shouts at his employees. Good riddance if he’s gone...

The Indian manager doesn't know at all how to run this place. We got a sit and after 50min none was serving us. Other people came later were served before us. Only 2 waitress serving on 2 floors. This is slavery! When we walked away...

A crowded intimate restaurant with fresh sushi and huge menu. Upon walking in we were told we needed to be in and out in an hour but our good arrived after 30 minutes, as we were in the middle of our meal the staff asked...

Me ,my husband and 3 kids was here last month in November and also been here a few times. The food is really good and delicious but the service is a bit slow. The waiter/waitress is not that experience except the manageress there . I...

I had toro sashimi which seemed like it should have been eaten by yesterday. Still ok but I prefer fresher. The Hokey clam was ok too. The smelt eggs were good too. All was good just not great. Service was nice and friendly. I would...

Absolutely amazing food! We definitely recommend this place...and it's worth queuing outside. We had dumplings, tuna, and sushi for starter and bento boxes for main. This was more than enough food for two and cost us £35 including service charge. Everything was very tasty and...

We was waiting 1 hour for 18 rolls, the service was horrible. But the food was nice. I never will come back.

Second visit. Extensive menu and great sashimi. Good service and overall very enjoyable. Great price for a good japanese meal

My third time eating at this outlet of Eat Tokyo and the last.They ALWAYS have run out of Katsu curry , it wasn’t even late 7pm to be exact.Suggestion , make more curry sauce if this is one of your most popular dishes , instead...

I like Eat Tokyo and this restaurant was new to me this time in London. Had three meals here. Excellent food, but the staff could be more attentative. You have to stand in line outside when it is full. First time I got a nice...

Incredibly poor service, very rude staff. We were there for 1 hour. Ordered rolls to share before going to the theatre. As the start of our show was coming closer we asked for an update and were told our order was coming. After 10 min...

Visited for a quick pre-show dinner and jumped on the chance to have sushi for the first time in years. Restaurant was pleasant, atmosphere generally nice and sushi was excellent, served with rice vinegar, wasabi and ginger. Also ordered the sake mussels and were surprised...

This place always have amazing, authentic food! As I work in a bar locally, I often get my dinner here on my break. The thing is I always have to order 10 minutes before my break as they take that long to take your order....

Very good. But you need to have patience. The food is amazing the roll an sushi... perfect. You need to go

PSA that Eat Tokyo is not a vegan or allergy friendly restaurant. We went last night having seen reviews saying Eat Tokyo does really good vegan options. But when asking for advice on what options are vegan it was (after a confusing back and forth)...

I came straight here, no hesitation, it was such a nice meal last time I was in town. I chose a bento box and a beer and the food was lovely. It was nice to be seated at the bar, which is intended for singles,...

Yes, prices are cheap - however, terrible sushi & terrible service. There was still skin on the salmon in the rolls & it was bad quality fish. The service was awful & rude, too.

Nice little hole in the wall sushi place near the Waldorf Hilton. Feels authentic. It’s a chain apparently, which makes it a little less special. The menu is full of pictures. So much looks good. You’ll experience some FOMO. But just order a bit of...

If you’re in london and craving sushi.. this is the place to go 😍😍😍 the foood is just great, very affordable prices and ohhh the variety 😍😍

I came across Eat Tokyo because of the queue outside. I was lucky to be seated at the long table opposite three Japanese chefs busy mpreparing the sushi meals fresh. In the menu the chefs are listed respectively as Mr. I felt like I was...

We had to wait outside on the street for half an hour even though we booked a table in advance. The manager at the door was quite rude and not welcoming at all. I would leave as not for my friend who has been there...

I ordered a takeaway from Eat Tokyo in April. I ordered a Chicken Katsu Curry. When I started to eat it I became immediately aware that it tasted odd. I looked at it and discovered that the chicken was pink and raw. I was too...

Literally the last restaurant on earth I will visit. No care in the world for dietary preference and rude when it was pointed out they were trying to serve me fish as a vegetarian... I do not take such disrespect lightly.

I visited the restaurant with my partner on Saturday night. We found a table after a short wait and I was quite confident I would have a lovely dining experience. I couldn’t be more wrong! We ordered 3 mains that arrived a long time after...

I have been this branch today for lunch. Asked me "How many?" I said just me one person and the staff looked at me in a not welcoming way. My first impression of this restaurant was not sure already. The meal was £9 but could...

We went today (July 30th) to have lunch to this restaurant in Covent Garden with my family and our baby, who needed to remain into the buggy, because he is two months old. However, the manager told us in a very rude way that we...

This is my go to place when I am out and about in central and I fancy having Japanese food. The menu is extensive and offers a huge range from cold and hot dishes as well as small and large plates of food. They have...

My daughter is a huge fan of this place so I thought I'd check it out. Had the salmon bento box. I'd go for something smaller next time. Great variety in the box, also the menu. The salmon looked like it was definitely frozen once,...

Great quality food and service, it felt really authentic and the food was great. I could have taken a touch more rice vinegar and ginger in my tempura dipping sauce, but other than that, I was really impressed. I chose bento box for combination of...

My favourite japanese restaurant in London. Extremely well priced I really believe has the best price/quality offer. Covent Garden is my favourite location because has almost no waiting time and my favourite bentobox (gozen 1). I really suggest to try this restaurant!

This was my first time at an Eat Tokyo and I will not be recommending it or going back unfortunately. We were a group of six and not one of us thought it was very good. The prices were very fair and the service was...

I’ve been to many times to different branches of Eat Tokyo and they are always busy and need to wait to be seated. From that you can know because their food is good and authentic Japanese! This time we came in and very quickly being...

I did not realise that this is the main restaurant of Eat Tokyo until very recent. The quality of food is better than other branches like the one in Soho. The menu is different, and includes a better selection.

Came across it by accident and noticed it was full of Japanese always a good sign and so it proved. Lovely Sashimi, Tempora and sushi. The table next to us had an amazing looking ‘Boat’ full of seafood which was apparently excellent. And all at...

I went there with my friend and the waiter (a guy with glass and vest) was extremely rude. He pretended to not see when my friend and I wave our hand to order. And when he mistakenly took our order and I complaint, he handed...

I am a happy returning customer of Eat Tokyo, I have been there so many times, in both the Soho and the Covent garden branch. I went to the Covent Garden restaurant today with my sister and were welcomed by a friendly staff. The food...

My daughter who is studying in London brought us there, since she usually goes with her friends. It is necessary to book a table. Regarding the service, it is efficient and fast. The menu is large, plenty of different specialties and with photos for those...

Had a late dinner of temaki and « inside out » sushi and found them all fresh (well, hopefully as the sushi chefs were only a meter away) and very tasty. Japanese having dinner there, always a good sign. Otherwise very small and busy place, plastic sheets...

Newly opened - so cant find any listing but like the rest of the chain - truly excellent. Great decor, great food, great presentation, great service, great value, great Sake. No more needs to be said.

I always visit Eat Tokyo when I have a craving for sushi, and it is moderately priced providing great value sushi. I always know I will be satisfied with the food and experience when I visit.

This is a Japanese chain in the UK with a number of restaurants in London. It offers a la carte menu and set menu. The chefs are usually Japanese. I am unsure if all the ingredients are from Japan which seems rather unlikely. The various...

Authentic Japanese food. Had an enjoyable dinner there. Good quality at reasonable price. Service was good. Will definitely go there again. Better book in advance as long queue and waiting at the door.

I am a regular at their Notting Hill branch and at their Covent Garden branch. I see the same behaviour and the same mistakes every single time. Their front of house managers are extremely disorganised, have clear signs of stress and discomfort and run around...

4 for lunch on Monday 1st April at 1pm: Absolutely great value!. Bento boxes for under £9 and is enough for two people, such great value portions, Pork katsu, rice, beef don, Californian rolls and much more food, plus 5 pints of larger and 1...

I was going to watch an opera and I googled places to eat. This restaurant came up and I’m a born Londoner and I have never even noticed this place. Decided to go before the opera and ended up waiting outside for ages. There was...

Food was authentic and not too pricey. We loved all the special sushi rolls and will definitely come back.

Japanese food has gained a lot of popularity over the last few years and there is plenty of restaurants to choose from in London. Many of them can be quite expensive, and some others just fail to get the taste right. I'm not a Japanese...

Eat Tokyo has a very wide selection of dishes and it is of high quality for a fair price. However, the service could be dramatically improved, although the food comes very quickly, it’s hard to get the servers’ attention and time.

Went to have meal with friends and family. The food was good, value for money but the service was poor. We have to queue to get in. About 8 of us and all the main course not come together, by the time the last person...

Queue on Sunday 2.20pm took 30 minutes. Just managed to place order before 3pm. So no service charge. Large curry plates are huge and great value. Overworked staff still polite and diligent. Good food. Great value. Great location.

One word: Hyper roll. Incredible sushi. The hot dishes are also great and good size portions. Reasonably priced and good service. Go early or book as there tends to be a line out the door! Definitely recommend.

Good and simple place where you can eat sushi at reasonable prices. Service is not as good as the sushi you can eat.

My friend recommended here many times, tonight we came to try, really worth to come😎 Sushi boat many choices, come with soup, lobster sashimi yummy 😋 and the lobster soup also very yummy 😋.... staff very nice and helpful!! We will definitely come again soon...

Delicious Japanese food at reasonable prices, good menu selection. Our second visit was better than the first-time.

As a Japanese living in London, this place is my go to to take my friends to try the Japanese food for the first time etc. I don’t know why it’s not 5 stars! Definitely authentic, if you pick the authentic dish. Wish they had...

Tried to use my foreign credit card(union pay+visa), the first staff lied that their pos machine doesn’t accept my card and it won’t work despite the fact that I’m a regular customer and I have always used that card. I told the staff just try...

Don't bother with the Old Compton St branch - eat here instead. The food is better and most importantly they have a MANAGER who keeps the staff on their toes.

Really unhappy with my experience yesterday. My payment got taken out 4 x yesterday. The lady told me my card was declined, quite loudly I front of everyone. I showed her on my banking app that they had taken out that same payment 3 x....