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3.5

Based on 1.346 opinions finded in 1 websites

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Nº 1266 in 1596 in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..burntsteakscookedmustoldladypuddingroastpotatoesporkpaypiecheesesteakfishchicken
Score

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Haven’t been here for sometime but the service and the staff were absolutely amazing. The manager Matt greeted us and had great banta. I observed another member of staff Millie who provided amazing service to this little boy and helped him choose what he wanted and gave him a personal service, Miya provided outstanding service each time I went to the bar and placed an order and was so helpful with my enquiries. The food was outstanding came out hot and fresh the desert I had cookie dough. Sharer was amazing for one.

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Sabrina . 2024-11-03

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avoid avoid avoid we booked table then ended up standing waiting before any menber off staff came to us .we were then shown to a dirty table ,left sat no one came to take order in all been in there 40 minutes before we got a drink .meal arrived .warm and nothing like photo on menu i have put a complaint into head office .who said would look into ,have given whens best to phone me to chat still nothing so avoid avoid avoid

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Dawn D . 2024-11-03

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Had my daughter’s 6th birthday in wacky warehouse she had a great party! Grace and Henry were very helpful everything ran smoothly and they couldn’t be more friendly and helpful to all the guest would definitely recommend having a party here. 😀

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Leigh A . 2024-11-03

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Great atmosphere at a quaint little pub in Swindon. Food was good and Hazel was most attentive, making the whole experience a wonderful affair.

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Ken S . 2024-11-03

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Clare was our lovely waiter and we enjoyed her lovely manners and great care where we had our meal she was very attentive and very friendly.

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Chloe B . 2024-11-02

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We had a lovely lunch while our little one played in the Wacky Warehouse; Grace and Henry were brilliant! Very attentive and great with the kids (the food was very good too!)

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Martin S . 2024-09-01

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As a large family group with some food allergies we had a great lunch catch up combined with soft play pit stop for the kids. Grave was so helpful in ensuring our needs were met and in customising our food options to meet an allergy, we would definitely stop by again.

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Duvetlover2002 . 2024-08-31

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Popped in for a couple of drinks and some Katsu Chips with my Daughter. Very nice place, never been before and hopefully will be back one day. Would recommend those Katsu Chips!

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craigc-2011 . 2024-08-30

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We came so the kids can play together whilst they wait for dinner and that’s exactly what happened, Grace in the wacky warehouse part was amazing, really personable and great with the kids, you can tell she loves her job!

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adam w . 2024-08-30

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Great pub, amazing service from Tia and really good food with big portions. The food came out really fast and the server was incredibly friendly and helpful.

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Nina R . 2024-08-30

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Went to soft play area today the grandkids had such a great time,we were well looked after by Olivia, very friendly and helpful,Matt the manager was very welcoming,there is a craft area which is brilliant for winding down the kids ,well stocked with lots of pens paper and things to glue ,all in all a fantastic place for the kids ,good for us great coffee , children entertained themselves

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neil05harrison . 2024-07-02

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I had a meal last night with 5 friends. There was a limited menu on due to staff shortages. Even though the staff working were obviously busy due to lack of staff they remained cheerful and welcoming. Order was efficiently taken and food all arrived as ordered. I ordered the Hunters Chicken which was lovely. Thanks to Charlotte, Hazel and Jack for trying so hard to make the experience pleasurable. Jack even offered to take a photo for us when he was obviously busy. Hopefully next time we visit there will be a full menu choice and a full quota of staff.

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Wendy B . 2024-06-28

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Friendly helpful staff especially Jodie very good and engaging.nice manner. Good choice of food and good valued for the money excellent breakfast as well.

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Jane B . 2024-06-28

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We had a lovely time in the Wacky Play area. It was nice and cool on a very hot day outside. The children could play without me worrying about getting too much sun! They have also set up a lovely craft room. We went in half way through and the children absolutely loved it. Thank you Olivia for making it a lovely morning for us from the service to the craft area.

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Carla M . 2024-06-25

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First time I'm leaving a negative review on TripAdvisor, but honestly the service yesterday was absolutely shocking and the food was terrible. Even my custard was cold with my pudding, the place wasn't busy and yet service was incredibly slow and inconsistent. Was also surprised that we still had to pay entry for the play area even though we were dining at the restaurant, so much potential as a lovely decorated pub but sadly everything else let's it down

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Angellina R . 2024-06-24

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AVOID had a birthday lunch for six arrived at 12.45 ordered drinks arrived promptly and ordered starters all fine then didnot receive mains for over 45 mins Food was either overcooked or in one case only the sides arrived and when questioned said it was fajitas not coming out so ended up with no dinner And more worrying one of the party orders vegan and gluten free what arrived was beef burger Poor customer service think they need more staff training

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Bla555 . 2024-05-01

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Visited on a Saturday lunchtime with our nephews. The food was good and served hot. There were a few things unavailable but there were plenty of other options to choose from. Added bonus of Blue Light card accepted with a 20% discount! Our server Aga was very friendly and helpful, especially with the boys.

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nicolawK5645YC . 2024-04-27

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We booked in advance for lunch for six people. Received a phone call the day before to be informed that they would only be serving Sunday roast - no problem we will still attend. Arrived at 1.30pm, promptly ordered drinks and food and waited, waited, waited…. 45 mins later we were informed they were running low on the meat for the Sunday lunches and offered an alternative which we accepted. Again we waited….45mins later were then informed that they had completely run out of food and we would not be getting our lunch. We were offered to choose a burger instead. So we waited a total of 1.5hrs with promises of our food coming soon and ended up leaving having not been served any food at all. We had all had one coke each and was £22 for the privilege. Absolutely disgraceful way to treat customers and diabolical service. We certainly will not return and

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Gill1183 . 2024-04-14

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stayed here for 2 nights--cant fault the hotel pub had it's staff problems & limited food available but the manager [ sorry dont know his name ] & the chef bent over backwards to accommodate us with a T bone & fillet steak [ both of which were cooked to perfection ] top marks for these staff --all very friendly

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schusterralph . 2024-04-09

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Wacky Warehouse: Easy online booking. Harlie always offers us a warm welcome and is very attentive. Always keeping the kids busy too.

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sammi_cupcake84 . 2024-04-06

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Came out for hubbys birthday. Food tonight was delicious. He had the cod & I had Katsu chicken & the plates were cleaned. Our server Jodie was very nice & very attentive

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Sue P . 2024-04-05

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Absolutely brilliant for the children to play whilst the the family can then eat together. The young gentleman named Harley working on the kids play area was especially brilliant with all the children. Playing games whilst still managing his job. Hats off to him!!

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Sightsee59909765962 . 2024-04-05

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A great breakfast, and Harlie was fantastic in the Wacky. Went over and above to help, also making sure the equipment was checked regularly.

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Carla M . 2024-04-02

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Excellent customer service by all especially Madara in particular who was very professional and helpful throughout our visit .

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Peter S . 2024-04-01

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I went for a lunch with my friend to the pub. They were struggling with walk ins so we just sat at the bar and decide to have a try. Aga helped us a lot allowing us to have a meal ! The food was great. Will be back again !

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Mila P . 2024-03-23

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We booked the hotel and were looking forward to a meal after a long journey. We received a call to say the kitchen was closed due to staffing problems but we could order something in from Uber Eats. However the bar manager - Alga (??)) - an unsmiling, rude and officious lady had other ideas. She told us we could not eat this food we had been advised to order in the bar and that we were “lying” about the call from her colleague!!?? The kitchen was closed and the place was empty. Our kids were hungry and desperate for food and a relaxing drink. But no, we were told we had to leave if any food arrived from outside!! Locals told us the place is struggling and it’s very common to have unhappy guests like us!!. Avoid if you can, the glossy marketing pictures do not show the rude attitude or poorly run nature of this place. Avoid at all costs!!

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St Newlyn East Y . 2024-03-23

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Nice service and decent menu. Food was good, and came really quickly. Jodie served and was really friendly. Didn’t feel rushed, despite eating solo on a business stay and being on my laptop. Really convenient if you’re staying in the hotel.

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Dwainwright . 2024-03-19

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Lovely school night treat for me and my little one. Food was lovely (and quick) and a Jodie was very attentive and patient. Found some paper and colouring pencils for my little one (as dad hasn’t provided any entertainment). All in all, we will be back and will bring the rest of the tribe next time.

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andrewsW1261PC . 2024-03-14

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Me and my family visited this pub last Mother’s Day 2023 so my family thought we would book again this year, never again. Visited a couple of times at the end of last year and was a much better experience but did not recognise many of the staff members this time around and the service was absolutely terrible compared to previous visits, the old guy I assume is the manager as he was in a shirt was rude and arrogant and did not make any of us feel welcome. A couple of us on the table had the beef roast dinner, was very chewy, the vegetables looked like they were from the day before and had about 3 roast potatoes which looked to be the size of a pork scratching to put a positive the only nice thing on the plate was the Yorkshire pudding. This was nothing like what it was like when we visited last year and if I would have known it would have been this bad I wouldn’t have bothered.

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Sally E . 2024-03-12

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Disappointing food. Breakfast was quite dried up and luke warm and bacon undercooked and fatty. Good location with parking.

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britishairwaysgirl . 2024-03-12

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Stayed in the hotel and had evening and breakfast in the bar. All very nice. Lovely, friendly staff made the evening more pleasant

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Travellin4business . 2024-02-19

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Fantastic service from Aga, she was attentive, friendly and professional throughout. Food was good value for money. Many thanks.

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Scott W . 2024-02-19

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A great place to take my child in the whacky play area. The service was great and very poilet and welcoming. Ella that was working was very nice and great with my child along with the other kids. She couldn't do enough for you. Keep up the good work we will be back soon.

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Melanie M . 2024-02-17

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I visited The Churchill with my mother for lunch - we were greeted by friendly staff that showed us to our table, they checked we were happy with our location and offered an alternative chair if it would make my mother more comfortable. Danielle our server was very friendly and helpful, explaining the menu to us and taking our orders - I wanted to change my meal slightly and this was accommodated without a problem. The food arrived promptly; I ordered the rainbow grain salad without the char-grilled vegetables and substituted with fresh ones instead - this was absolutely delicious and such a generous portion I couldn’t finish it. My mother ordered the grilled salmon fillet with baby new potatoes and lemon and chive sour cream dip and despite having a small appetite ate everything on the plate and said it was delicious too. Sadly we were too full to eat a dessert! Danielle really enhanced our lunch treat - a big thank you for being so helpful and kind.

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Storyteller94782 . 2024-02-17

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Enjoyed my stay,food was delicious and served in good time, enjoyed the jack Daniels burger, first class service especially From Aga,

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steve c . 2024-02-17

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We were welcomed and served by a chap called Vaidas, he was attentive and the food was lovely! Would definitely recommend

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Paul T . 2024-02-12

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We go to wacky warehouse alot to let the little one run off some steam. Ella and Jodie are the girls that are in there and oh my they are absolutely brilliant. So helpful and professional manning all from party's to food order to drinks to looking after the kids playing could not fault them and all the other staff at The Churchill are a pleasure to deal with and the food is lovely. Nice chilled environment. Love popping here for a visit. Your staff are a credit to you.

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Paradise28695976612 . 2024-02-06

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The good is great quality and there is a good selection. They are child friendly and make an effort with the children. Jody who looked after us was fab, she made ordering simple and made sure we were looked after through our whole visit. Soft play is great too! Will deffo return!

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VFND25 . 2024-02-05

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We visit here every Saturday for breakfast,chat &crochet all the staff are lovely & very friendly. We have also had festive lunches and they have been exceptional

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tania w . 2024-02-03

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Myself and my husband couldn't believe the way that the so called manager was speaking to his staff!! Wasn't a very relaxing dinner at all. The staff were run off there feet and were very pleasant except for one lady I think they called her agger that was barking orders at a young lad across the restaurant while dealing with us it made us feel very uncomfortable and there was no need for the way she spoke to him very rude and embarrasseing he was clearly working very hard. People skills are definitely needed!! No complaint about the food.

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macie1971 . 2024-01-31

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Nice atmosphere, clean and tidy although toilets were smelly and in need of a clear up. Food was nice, service excellent with very friendly staff, Jackie was incredibly helpful, chatty and wanting to strike up conversation which was great. Stayed in hotel twice now and have stopped on way for both work and pleasure from Northampton to Cornwall and Wales for drinks/food a number of times. Definitely recommend.

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Emma W . 2024-01-31

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Aga was a lovely server. Patient, very friendly and helpful, food was hot and tasty too. great service Give Aga a payrise.

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Rice M . 2024-01-29

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After a terrible breakfast a couple of weeks ago. We were invited back for a lunch or dinner. We decided on an early dinner. What a difference, Jodie waited on us, and she was a gem. Friendly and efficient. We will be back.

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Natalie2830 . 2024-01-28

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The pub/restaurant was a lovely place to be for lunch with our two dogs. Dogs are very welcome here with a bowl of water offered by staff. We had a lovely lunch, we did have a wait of 30 minutes for food but the staff were very apologetic and friendly. The food was lovely. Staff are so warm and friendly. Highly recommend

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Poppy2914 . 2024-01-20

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A group of us meet here most months for a lunch. What makes the place really outstanding is the lovely staff. Yesterday we were served by Carol, who was charming, but then they all are. The food is pretty good as well. Also since I left a review, some time ago, about what a mess the gents toilets were, they have been sorted. Well done.

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J D P . 2024-01-20

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We had brunch in the wacky warehouse for a child's birthday and it was perfect. Not so big that you lose your kids but still big enough for them to enjoy. Food was lovely, pancakes, and Jodie and the team were very helpful and welcoming.

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A9532YXhelenw . 2024-01-14

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Great lunch here today. Was very busy however the service was exceptional. Will be back soon for sure!!

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Ik A . 2024-01-07

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Went 6/1/24 with my kids to the wacky warehouse, I was greeted and welcomed very nicely by staff member Jodie. We were served quickly and got our drinks within a few minutes and had a pleasurable time thanks to the server(Jodie). We are play pass...

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Jordan H . 2024-01-07

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Great service from a friendly team. We were served and planned by Aga who was very friendly and organised. Fantastic! The food was great in both quantity and quality. Its was served got and quickly even though we arrived a a busy time.

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Srp5000 . 2024-01-07

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Terrible service waited an hour for food . Part of the order was left off no apology given when paying . Don't bother there are far better places . The only position was offered discount on the bill

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Sue F . 2024-01-07

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This is the first time in years that I have been to a wacky warehouse and the experience has been great. Our server Ella was accommodating, we hadn't booked but she found us a table but even better than that she was so amazingly child...

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Christine R . 2024-01-06

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A belated family christmas catch up breakfast. With 2 children 4 adults the play zone was a hit with the team member Jodie very welcoming and helpful to our requirements.

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tectona75a . 2024-01-01

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Such a disappointment after a great Wacky Warehouse experience. Disorganised even though all customers had booked. Our server blamed the wait on being busy however the issue was the poor server was actually just overwhelmed being the only one. Limited menu choices however being Boxing...

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rosiegt . 2023-12-26

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A great and friendly pub with delicious food with plenty of choice. We booked a table in the wakcy play area with our daughter. Our server AGA was very nice and polite and great at her job she couldn't do enough for us. keep up...

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Melanie M . 2023-12-10

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Food always great, lovely restaurant and clean. Our waitress Aga was really friendly and attended to all our needs. She even managed to convince me to have a dessert as I was already full! Will definitely come back!

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cecilecheeky . 2023-12-09

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Stayed here 4 times now on business. The rooms very well presented and very clean. The pub/ restaurant is always good. Just had a chicken salad which sounds really bland and simple . Josh the chef made it the complete opposite, wonderful layers of tasty...

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Carlton J . 2023-12-05

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Great place to catch up with friends, place was clean and great atmosphere and fab service from all staff. Jodie our server was very polite and friendly.

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lorraine n . 2023-12-05

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Jodie is a great member of the team, she was great with the children and is super helpful. Nothing was too much trouble.

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tinagK8607XW . 2023-12-02

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Booked the Wacky Warhouse for a party for 14 children. Katie was so helpful and friendly with all our party needs. She was easy to get hold before the party and nothing was too much trouble on the day. She bent down to talk to...

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ClareG1082 . 2023-11-26

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So Katie was the host for the birthday party I had for my son everything I needed was there and very helpful 100% spot on! Will definitely do it again

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Nigel H . 2023-11-25

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Sister-in-law visited us so we popped out to Churchill House for dinner. Mains and puds only but the food was above average, the service was satisfactory in general but Jodie particularly was a star - very attentive and efficient. Good value for money and we...

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DGNRWB1 . 2023-11-22

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We had a children’s party at Wacky Warehouse. Our Server was Jodie. She couldn’t have been anymore accommodating. She was so helpful and nothing was an issue for her. Thank you Jodie.

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BeddieEddie . 2023-11-18

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My childminder colleagues and I our take our children weekly to visit the soft play and have breakfast. The venue is always clean, the food is always good and the staff (especially Katie in the Wacky Warehouse) are always friendly, polite and attentive without being...

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Lisa F . 2023-11-15

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We meet family at The Churchill a few times a year and always enjoy the meal and service we receive. The staff are always particularly kind and helpful despite the fact that it gets extremely busy at times. The last couple of times we have...

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Loverofeatingout . 2023-11-13

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i’m not really a fan of soft plays but Aga made the experience a whole lot better!! i had a meal with all my family and friends and Aga was so welcoming, very polite and really helpful 😊 the food was really nice and the...

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W3361HDashleyb . 2023-11-11

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Had an absolutely fabulous meal. Made all the better by Jodies outstanding service. Shame we are only passing, but if we return this way we will go back.

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Dunno8 . 2023-11-10

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We booked the wacky warehouse for our son’s 5th birthday party! I was completely blown away by how organized everything was! Food was amazing for both the kids and Adults. I ordered platters for the parents and they completely loved it! I was particularly impressed...

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liddylove . 2023-11-02

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I think the staff was under pressure 3 meals out the 4 came out cold and were only reheated not re done from scratch which is poor. The starters were fine and the staff spiked discount for the inconvenience thank you: Would I visit again...

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60SteveB60 . 2023-10-28

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Good spot for dinner. Our server Jodie was lovely, smiled a lot and made us feel super welcome! Food was good, the corn on the cob wasn't great but other sides made up for it. Would come back again 😊

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CharlotteBronson . 2023-10-26

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Excellent service throughout - last minute family get together with 10 plus baby - efficient and friendly service from Aga our waitress - everyone very happy with their food - well done all!

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Klodder . 2023-10-24

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Having traveled all the way from Birmingham, to Lynham to visit family (armed forces) it was decided we would all go for a family meal. What attracted us was the wacky warehouse for the kids, and the very adult themed menu. Bare in mind most...

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lukem484 . 2023-10-22

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Just popped in to Wooton Bassett for lunch and play for the kiddies, greeted at the door by Jodie who took us to a table. She took our order, regularly checked in on us and was very polite! A credit to your team! :)

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charliewI7121QP . 2023-10-21

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Great service great food ! as usual can not fault at all ! Thanks to Jodie , josh , Adam 🤣 and all front and back of house see you soon !

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GoblinSphynx . 2023-10-18

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We regularly visit Churchill’s on a Saturday afternoon. Our children enjoy the soft play area, keeps them entertained. Service is always good and the staff are always friendly. Today we had Jodie as our waitress, she was excellent. Thanks for making the visit enjoyable. 😊

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Gary S . 2023-10-15

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We spent a week at the Churchill touring Wiltshire and Gloucestershire. The accessible room we had booked was perfect. The bathroom could easily fit in a wheelchair and the only lack was a heated towel rail and a hook for clothes etc. The staff were...

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Lynne J . 2023-10-14

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Great food and staff especially Karen. Always made welcome when we arrive, we have been going every week for the last 2 years. Definitely recommend this restaurant for great food and great staff. Week done

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Frank B . 2023-10-05

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We'd booked Wacky Warehouse for our child's 5th birthday and were particularly impressed by the way the party room was set up with a little throne chair for the birthday boy, party bags and balloons all laid out and everything clean and tidy. The server,...

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Laura G . 2023-10-05

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Friendly, helpful, efficient staff, especially Karen. Delicious food served promptly, Always a great lunchtime meal, must be good we have been going there for the last 2 years. Defiantly highly recommended.

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genevievemn . 2023-10-05

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We booked this venue over a month ago,with Mary@churchill,who was helpful and understanding of our needs... Last night was a fantastic experience, the room was set up and table laid, with us just needing to add decorations. Our server for the whole night was Danielle,...

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Curious10196935571 . 2023-09-23

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Great just to be able to pop in and know the food is consistently good and be able to choose anything on the menu with no pressure if you just feel like a light bite.

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Anne L . 2023-08-26

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Visited on Wednesday evening ,Great food all round nice evening! Special thanks to josh very professional Great service from josh will be returning soon !

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GoblinSphynx . 2023-08-16

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The roast potatoes were anemic, old and cold, the menu states beef served pink, it was well done, tough as old boots and cold, the peas were cold and tasted awful as though they had been in the holding oven for hours. The gravy was...

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wayne G . 2023-08-06

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Arrived 7.45 pm looking forward to to a meal Having read on google maps meals served till 9pm Food stop at 7.30 pm How can this be remotely excepted. I want to hear back

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W1721IGgrahamp . 2023-07-26

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Oh,my, oh my! What a lovely dinner. We ordered a steaks, nice cut, better cooked. Perfect Sunday finish. Waiter (Madara), pleasant, smiling, nice person to talk to. Highly recommend this place.

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Voyager43912970267 . 2023-07-23

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A large group of us had our annual meal at the Churchill following our Cousins get-together. It was an extremely busy evening. The staff were consistently kind, polite and considerate despite being rushed off their feet. The food (main meals and deserts) was excellent and...

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Loverofeatingout . 2023-07-22

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Visited and luckily had booked as sign on the door showed no walk ins. We were a little nervous but the food was excellent. Felt very sorry for people working there, the ipads for ordering were playing up and on paying the lovely young girl...

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ch_8691 . 2023-07-22

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The food was terrible I ordered burnt ends and it was like jellied mush no seasoning on fries and the gravy was awful. The vegetarian option was clearly microwaved and the gravy made me feel ill.

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Michael Y . 2023-07-21

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We booked for a baby shower & was seated near the kids play area although the pub wasn’t very busy and was plenty of other seating that we could have been given. We was only aloud to order from a ‘set menu’ due to ‘staff...

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Y2930GJtarac . 2023-07-21

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Appalled to find £5 cost to access play area even for 17 month old. Food very poor. Won’t be visiting again.

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David I . 2023-07-17

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Went for a wedding anniversary. Got a great booking quickly and service was excellent. Service was fast. Food was hot and great. Excellent quality.

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t m . 2023-07-17

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Evening catch up with girlfriends. We go once a month and always to The Churchill and always have Jodie as our waitress. Great atmosphere, the staff are always friendly and attentive, especially Jodie who is a breath of fresh air and a real asset to...

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Kathy R . 2023-07-16

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Served by the lovely chrishma. Very polite, professional and helpful! Food was fantastic will definitely be returning! Great play area for the kids also l, good job guys !

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Liam B . 2023-07-09

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We visited for a family meal and although the food was reasonably good, the overall impression we have was that service was quite slow. To the extent that I decided not to have a pudding or coffee as I felt I did not want to...

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CharlieCB . 2023-07-08

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Twins and I turned up a little late without a booking but Chrishma really made us feel welcome and even managed to get us food. The twins who are only 7 years old really loved the soft play area in between courses. Overall a really...

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Passport32810262632 . 2023-07-08

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Medication disappeared from bedroom. We think stolen. Restaurant closed at 7.30 very poor breakfast. Overall dreadful experience. Room nice but bathroom flooded when using the shower. Will never go back

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Paul Pauline B . 2023-07-07

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We enjoyed our stay so much last year that we decided to come back and we were not disappointed. We stayed for two nights and whilst we were there the electrics went in our room, we told the reception and they moved us to another...

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123IanT . 2023-07-02

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We stayed overnight at The Churchill in the twin accessible room. Absolutely perfect. Really comfy beds, quiet spacious room. Wet room had all the facilities with plenty of grab rails. We had lunch in the restaurant which was very tasty and reasonable (20% discount if...

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397ValH . 2023-07-01

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Attended on Monday evening for a friends birthday dinner and we have been here many times but this has got to be the worst meal we have had. Firstly the service was absolutely horrendous, after our drink order the waitress was near enough non existent....

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sarah l . 2023-06-29

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Love coming here, service is really good! Olivia was very attentive. Made sure we were all good! Thanks for making my dads birthday meal run smooth!

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NotAshleyObutbenO . 2023-06-28

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I had a fantastic meal previously,but going back was disappointing. Only 1 option on the roast potatoes with garlic. I hate garlic. We had to call over staff 3 times to get service. The staff was standing against the bar chatting. This really spoilt the...

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lydiapike086 . 2023-06-26

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