Eastern Aroma in Braintree

Turns out you’re actually limited with some of the menu items. You can only have one helping of duck.. not sure if thats the case with anything else, but I only come for the duck so was disappointed at paying £30 a person for not actually all you can eat. Actually against the law and a breach of contract to not mention that before dining. Would never return..

Been here a few times recently and obviously I have been impressed, otherwise wouldn’t keep returning. The food comes up piping hot, which is a massive plus for me. The quality is great and I think this place is such value for money, but go in there really hungry otherwise you won’t get past the starters. Like a lot of people on here, I have to give so much credit to the ladies that make it such a nice experience. Mother and daughter, what a team. Always remember you and have a great knowledge of the menu and makes you feel like friends. Would definitely recommend

The food was not bad at all, on par with a good Chinese take away. However the decor and general look of the restaurant was poor and made for a less enjoyable experience. I also feel that it is over priced again due to service (which was slow and a bit meh) and the look of the place.

Visited recently, felt a bit dubious after reading the recent reviews however was pleasantly surprised with the food and service! Overall a great experience and would certainly return. Only negative, we paid a deposit of £35.00 when booking the table, a member of our table paid prior to us getting the receipt and they hadn’t removed this from the bill, something to look out for if booking for a large party, refunded straight away

Mark of 5 for the food. The waitresses were running around. When we arrived the was one waitress on, trying to clear tables take orders,run the bar and receive customers. The other waitress and one of the managers were delivering take aways.it was 2 hrs later before management came to help waitresses and that was because they had people waiting for their tables. Sitting here it was interesting watching the waiter wondering what to do. He didn't clear tables. He only moved when the management came to help but he looked like a rabbit in headlights. Well done to the ladies who served us and the chef who cooked the food. Thank you.

come to this place a lot and have been for years but since new management its gone down hill, the only saving grace is that the 2 ladies are still there. if they weren't we and our friends and family have stated we would not go back . came for a meal and was not impressed we were served by the manager who isn't the friendliest of people , he is very hit and miss , food came out in dribs and drabs so certain dishes got cold before our other dishes came out , asked the younger man what was going on and basically got ignored as he didn't understand what I was saying , spoke to the manager who said he would get our dishes sorted and re made , great ,but nope he just stuck them in the microwave and bought them back out , I know this as there was a half eaten bit of chili chicken left on the plate and was still on same plate after being recooked fresh , they also done the same with our duck. spoke to the who I presumed was floor manager (the older lady ) and she sorted it straight away , very apologetic, she sent the younger lady over to check on us when food was actually freshly cooked and out they are both fabulous at their job , the manager on other hand not so good , asked for bill stated I didn't want to pay service charge and he had audacity to ask why ! never had issues with nick, anything went wrong was sorted straight away , new manager not so much noticed he likes to stand at the bar and not do much when its busy as well and leaves it pretty much all to the ladies and younger man (who needs a bit more training I think but nice enough). overall food was tasty but not great, would we go back yes but only if the ladies are there, oh and lastly, if you do get served by these 2 and you like the service then tip , the service charge does not go to them we were told this by a friend who actually refused to pay it if it doesn't go to them, the amount it costs to eat there now with drinks no way that management should be getting the service charge when its these 2 who make it worth the visit

Great food, good selection, well priced, shame about the delivery service! Quoted a 2hr wait (which we accepted reluctantly) then the delivery was 40 minutes late and not even a half hearted apology which is unacceptable. Will not use again as we had 2 very stroppy hungry children after nearly a 3hr wait!

Love Eastern Aroma! Have had a delivery several times this year during the various lockdowns and have loved it every time. Food is always delicious and delivered, if not quickly, at least within the estimated time. Even though I live in Halstead and therefore have to pay delivery, I would choose to order from Eastern Aroma over the Halstead alternatives every time!

Amazingly bad, poor tasting. I had the chicken curry with egg fried rice, no taste. Sesame toast and chips I believe were the night before. onion rings small and more like rubber, spare ribs dry again no taste. £40.00 down the drain

I ordered a takeaway of spare ribs with honey and satay chicken on skewers. Spare ribs, some of which were without word of a lie just straight up bone and after reaching the halfway point of my last chicken skewer I noticed that it was a rather alarming shade of bright pink. Is it too much to ask for chicken to be cooked all the way through?First time ordering, won't be ordering again.

Very friendly over the phone, nothing was too much trouble! Even put together my own dish pretty much as I changed it so much...very accommodating! The delivery was only 45 minutes, which on a friday night around 7pm I thought was very good! The food arrived in plastic containers, full to the top and very hot. The food quality was outstanding. I have to be really in the mood for chinese, making me very fussy with how I like it...but I have to say this was the best chinese takeaway I've ever had. Not greasy, fluffy rice (not stodgy) cooked well, very flavoursome, big portions. I will deffinatly be ordering from this restaurant from now on, and the price is no more then average for MUCH better quality! Thankyou 'Eastern Aroma' for a beautiful dinner enjoyed by a whole family.

Ordered a takeaway. Placed the order at 5.10pm and it was delivered 20 minutes later piping hot and delicious.

came here with a group of friends...firstly don't look like much from outside and once your in its very out dated. but we were greated by a lovely young girl who was very polite and asked if we had booked then told us where our table was and asked if we had parked in the car park. while I was telling her we hadn't the older Chinese man came over to us litterally pushed the young girl out of the way and then said take your table .was abit thrown back by this he was very rude.we Sat at the table then another young girl came over and took out drink orders she too was also polite. first food order was done by the Chinese man not as polite as the girls but we thought maybe it's because he is old . food didn't come out for at least 45 minutes and we were hungry we asked the Chinese man where the food was and he said we have to wait till it's ready ...wasnt having that so called the girl with curly hair over and she said she will go and check . we wasn't the only table waiting for food and it was now coming up to an hour for starters . the young girl went over to the bar and said something to the lady behind the bar . she didn't look.happy , she then came over and spoke to us ..we were all shocked as she is heavily pregnant and running round after all the tables apologising and explaining why there is a delay..she said she will get our starters out straight away and true to her word she did...she was telling the young girls what to do which made the floor run alot smoother than the old man who was ignoring everything the girls were asking him....food came out was top.notch ...order as many starters as you want...the pregnant lady was extra helpful as she explained that because it's all freshly prepared we could have the chicken satay without peanut sauce and a different one with it .she also put together a vegeterian starter selection for our friend which was fab she explained that they do half portions on mains and can have it cooked our way as much as possible. very knowledgeable on the dishes and made some.great recommendations I can see why she is in charge of the floor . she is definitely an asset to the place even though when we asked how long she has left she said 2 and half weeks we were all.shocked . she and the young girls didn't stop all night they done a fantastic job considering they were obviously understaffed and over booked and they done it with a smile.on their faces all night which unfortunately can't be said for the rude Chinese man . food fantastic service from the young girls who you can tell are still training perfect service from the pregnant lady spot on can't fault her ..the man needs to find somewhere else . if he pushed my daughter the way i see him push the young girls out the way he would get a smack for sure . I did hear the pregnant lady shout at him though for the way he speaks and treats the you g girls so well done . so who ever is the boss needs to see that the young girls are great and make sure you keep the pregnant lady after she had the baby because they are reasons people return . great customer service .

Been looking for a Chinese takeaway - this was very average. The restaurant looked clean and inviting. I didn’t like it on collection when looked through to the back kitchen and the doorway/floor looked filthy. Crispy duck was good, rice was good, spring rolls were yummy, not oily, nice and crispy. The plain chow mein was ok. Chicken Chop Suey had no real flavour, the chicken looked like it seen better days and was rubbery and it just had bean shoots with it - no other vegetables he whole dish did not look very appealing. The bbq ribs were ok - sauce had cooled and was already starting to congeal - not sure about that.Kids loved the fortune cookies. Had quite a lot left over portion sizes were good, but gave it away to friend next day as didn’t want to eat the chop suey etc. Not sure if I would order from here again.

13 of us went here just before Xmas (20th), for the all you can eat buffet. It is a bit pricey to be honest and we have been here a few times before and the last time our group went the service wasn't as good. This time though, the service was brilliant, lovely staff. Food came out promptly and everything was lovely and hot and great quality food. We were also able to pay for our drinks per couple (which mean't about 6 separate bills)! Thank you Eastern Aroma for your patience with this. Will be back soon

One of the best Chinese buffet restaurant around order as much as you like from their extensive menu. Cooked to perfection. Great value for money x

As soon as you walk through the door we were greeted by friendly and welcoming staff. Although a quiet Monday night, the atmosphere was perfect and an ideal change from the winter November night outside. The all you can eat buffet was a challenge we gladly accepted...it beat us easily, which we accepted, gladly.Can't wait to come back and fill our socks!!

Very good with nice tasty well cooked food, pleasent/helpful staff reasonably priced with eat as much as you like menu. Don't forget to put your car registration in to validate parking. Probably the interior needs updating a little.

Dnot expect to take your last 2 chicken balls and half a bowl of rice with a little of left over duck home your not allowed ...... never will I visit this place again....staff are rude and arrogant

You can eat as much or as little as you want on the buffet menu. Ask for smaller portions and try more dishes if you want. We had wings, ribs, crispy duck, salt and pepper squid, seaweed, satay, tom yum soup, 6 mains (half portions), ice cream and lychees all for £21 each on a saturday night. Food was all well cooked from fresh and tasty. Service was perfectly timed, not bothering us but there when we need them. We have lived in braintree 3 years and never been before can guarantee we will be back after tonights experience.

I visited here for lunch with my parents and auntie all in their 80's. There were only one other couple in there and teh place was absolutely FREEZING!!!! We all kept our coats and scarves on! Not great for eating and mum spilled some sauce down her coat so it then needed dry cleaning. There was one little heater which we moved as close to our table as the lead would reach and the proprietor kindly got a blow heater and propped it on the bar, but it didn't really make a dent in the temperature. It was £17.90 per person and you could order from a VERY extensive menu. the food was lovely but very small portions so where we ordered for 4, there wasn't enough so we ordered more dishes but these took forever to arrive so some of us were eating while others were sitting waiting. Next time we will know to order two of everything and we will go in a warmer month. Can't fault the food but the atmosphere was lacking.

A meal with a small party of friends was quite pleasant. The food was OK, albeit not anything to particularly rave about, plus the general ambiance, whilst mediocre, wouldn't normally warrant untoward comment.

My wife and I attended our early evening reservation last week. As you do per the sign, you enter your vehicle reg on the tablet, which now is on an eating customer's table poor folks. Received the confirmation message and were seated. Went with the buffet as you do. So first dishes ordered and delivered and enjoyed. Second dishes ordered and eventually showed up. Waitress comes, clears the table and states we didn't want any more did we. We told her we did and two more drinks which arrived post haste since you have to pay individually for them. Twenty minutes later, after the next table of four is seated, orders, served, and second order taken we still have not been allowed to order more food. All you can eat must mean all we care to serve. Any way, we paid and left without even the offer of the tiny pot of ice cream you always get. Oh yeah, had to track the bill down first. Quality of service is really going down hill.

Doesn't look the greatest from the outside but you don't judge a book by its cover. Excellent value at £17.50 a head and an excellent range, quality and quantity of food. Good service too. Especially loved the Malaysian Satay Sauce dish.

Our adult Grandson booked a table last night for eleven of us to celebrate his Birthday. The food was excellent and the service extremely efficient. Drinks were supplied quickly and a little wait for the feed which appeared to be cooked to order so for eleven people (who incidentally got all the food they ordered with no slip ups) this was no problem. The staff are lovely, especially the lady who appears to be in charge of front of house. They were happy to bring out the Birthday cake and played suitable celebratory music. Will definitely visit again. Extremely good rates for children so would be excellent for a family with youngsters.

Having used this restaurant for take-away food in the past, was very disappointed with the food received last night. We ordered 11 dishes, basically only 3 were good, which was the rice, Lemon Chicken and seaweed, not much to get wrong there!

Been here numerous times now, always an amazing array of dishes to consume and the staff are great too. If there is a better Chinese restaurant, I have not yet discovered it! Chris

Ate here for my birthday last night and whilst the food was tasty enough, not all the dishes matched what we'd ordered I. E sweet and sour beef strips came out instead of chicken etc. The correct dishes were brought out when we asked but there was no apology for the error, no service with a smile, felt as if we were inconveniencing them. The rice dishes weren't very hot but the main meals were, a bit hot and miss.

We visit this restaurant every couple of months and really like the food and the order your own buffet style service. However our visit tonight was different, we were made to feel uncomfortable by the staff and the quality of the food was substandard as it was at best warm. Will not be returning unless we see some better reviews again.

My partner and I went here for the Buffet meal the week before last and we had no complaints at all - all the food came out in good time and taster excellent, it really is such good value for money!

Seriously, our visit to this restaurant was very poor indeed. A ridiculous wait for cold not very well cooked food. Way too much garlic. When we complained the manager sent a girl out to say there would be no discount. Very poor service on his part. Grubby interior, cheap bad quality food. Best avoided in future. Badly needs better management, chef and a referb. Will not return.

As it is Chinese New Year, had a day off, thought we’d go out and try a new restaurant for lunch.Not knowing what to expect, a little perturbed to pull up in the car park, to find it’s run by a private car park company, first time I’ve had to register my car, but perhaps the address gives it away as a potential commuter car park...Anyway, there was only one other couple there, had been for a while, so we would find out later! Restaurant is old school, photos of groups of happy diners adorn all the walls. The waitress was quite abrupt, we opted for the buffet, all you can eat. Our food was quick coming out, fresh and simply delicious, perfect portion size too, some of the tastiest Chinese food we’ve ever had and having lived in Hong Kong and Macau for over 10 years, we think we know good food. As our mains came out, at a good pace we might add, our fellow diners clearly hadn’t enjoyed their experience like us as they hadn’t had their mains and had been waiting 45 minutes for it, made their opinion felt and walked out. I think I would have been equally angry, however, our food was delivered in good time. We had a nice chat with the once abrupt waitress, who broke out a smile at last and was delightful. It is all about the experience, our initial reservations about the parking, decor and initially recalcitrant staff was changed completely by the fabulous food and engaging waitress, I guess it goes to show if you are polite and engaging, human nature means people are nicer to you. Note, it’s not cheap, but you get what you pay for. We’ll be back.

Fair good all round with good choice on the buffet menu very nice tasty hot food with pleasent staff only down side is it's not the warmest of restaurants in winter.

All you could eat menu is good value, but many of the dishes which normally take time to prepare and for flavours to develop tasted rushed, weak and not very authentic, especially the Malay dishes lacked flavour.

Quick delivery on New Year’s Eve, friendly staff including delivery driver, big portions with promotional offers plus authentic dishes. We would definitely recommend 🥳🍴

The food was average, some was cold and some bits tasted a bit odd. The sort of food that makes you worry whether you’ll have an upset tummy when you get home.

So in order to best understand my issue I'd best start from the beginning.

Very unwelcoming entrance. Waitress looked so miserable. No smile, no warm welcome. Given that the place was empty we would have expected excitement that customers would have given them something to do! No. We were clearly unwanted. Was looking forward to lunch menu, advertised on website at £7.90. It would appear that the lunch time menu is actually the buffet menu at £17.90. Prawn crackers sitting on table looked inviting however with an empty resturant, how long had they been on table? They take seconds to cook. Would have been nice to be brought some freshly made. Unfortunately we did not get to sample the food as we had to leave. However given the unwelcoming waitress, i very much dount we will return

This Chinese is not your traditional Chinese buffet. You choose the items from the extensive menu and they delivery to you table. The buffet price is very reasonable. The restaurant itself does get busy so if you want to choose your table best book by phone.The food is simply delicious we came here with friends they wewere very impressed with the taste and quality of the food.My husband and I have been coming to this Chinese for 11 and half years the food has always been spot-on. Definitely worth visiting time and time again.

We came here for a family meal 9 persons we booked before and was given a table at 10 pm. When we arrived the waitress was aggressive and very unaproachable, as we ordered she was rolling her eyes and tutting then at one point was cleaning the next table to us with strong disinfectant as we were eating, so if she didnr want us their why take the booking ? crap food crap dirty restaurant crap service AVOID,

Went with family for special evening, the waitress was very rude when ordering food, we all got the impression that she didn't want us there. When they were wiping the tables when people left the strong spell of disinfectant was very off putting when trying to eat our food. We were all very disappointed and will not be going back in th near future. The food was ok but had better and wouldn't recommend. There is better places to eat. Wine was over priced.

I come here tonight for a meal with my boyfriend it £20 ahead I order chicken strips and I bit into into bother then after a mouth full it tasted rotten and I looked at the chicken and it was pure pink and not cooked, the drinks were very flat, I am very very shocked with the customer service there, it is definitely not worth prices you are paying I’m advising anyone do not go there unless you want uncooked food and £4 for a flat drink?

Always the food from here is above par and served by knowledgable and friendly waiting staff who are always willing to help the chow mein is just delicious and one of my favourites from here it's well worth a visit

I love Chinese food and this place did not disappoint, they have a good variety of choices at a reasonable price. Most of the time there was only 1 waitress and as the evening got busier the service got slower, however I would still recommend

I have used Eastern Aroma for 15 years and have never been disappointed, tonight was no exception. It was my daughter's birthday and with out asking they brought out a candle on her ice cream. The food is excellent, the service attentive and it was great value for money. The best Chinese Restaurant I have ever been to.

The food that we had was excellent as confirmed by the amount of people also eating here.Therefore the speed of service was a little slow

Not having tried here before we collected a take-away. Good portions and cooked a little differently from what we are used... not a negative as just different and nice to have the change. Parking looks off putting on arrival but the system addresses that so don't be put off. Going there for a meal on the premises is on the list!

Al a carte menu was good value prices were pretty decent and food was nice all our plates were empty first time I e been here but would come back and try the buffet next time as it looked lovely

We have been going to this restaurant for years and it’s consistently good . Sometimes the starters are so good we just have extra starters . Last night the food was delicious, it’s simply the best in Essex , for any midweek dinner, party night for weekend dinner .

Food is very good value for money , wine is fairly good , Nick is very helpful and aways has a smile on his face, ( sometimes I don't know how he does it )

Came with a group for a birthday meal and we all thoroughly enjoyed the food. A really big selection of starters and mains. A good portion of whatever you order can be chicken, beef, pork, prawn or vegetable.

Pretty good place to get a good selection of Asian food and you can either order from the A la Carte menu or go for the Buffet. If you are hungry go for the buffet, although beware if you over order and don't eat what you've ordered there is a charge for the food and you can't take food away too. The food is pretty tasty and seemed fresh and well cooked, there is a service charge and also you have to sign in on a tablet if you use the car park. Wines, saki or beers available with the only draught being Carlsberg, all in all a decent place to go for a meal or takeaway..

I have visited this place a couple of times before. It’s a buffet style restaurant, where you order unlimited amounts, for a fixed price. There is a big variety of foods to choose from. The service is good.

12 of us visited on 18/2/18 for a family meal and we had 4 cars, all of which we entered into the iPad on the table inside the door. We now receive a parking charge notice from a private company for £60 who say we can appeal if we have proof. How can we possibly prove that we entered the details, which I know that I did, when all they provide as proof is a photo of car going in and out of car park.

We call it a boys night out but in reality it is 3 retired chaps plus1 other on this particular night. We meet at a pub before going to our chosen eating venue which in this case was the Eastern Aroma. Have been here on a number of occasions before and have always had a great meal and wasn’t disappointed this time. The meal was called a buffet with a £20 fixed price but in essence you ordered the food from the menu and then the dishes were prepared. Once finished more could be ordered if desired. The service was excellent and staff attentive even though the restaurant was full. The food was well cooked and nicely presented with no one leaving the table hungry. Highly recommend this restaurant which also has a home delivery service as well. Used by me on many occasions.

Best take away in town. Deliver promptly, hot and great food. Wouldn’t go anywhere else. Never had a bad meal here in the restaurant or as a take away.

Love the food here, very tasty and love the fact you can order what you want all within a single price. great value

As it was my birthday and I've often had takeaways from here which were very good I thought I would try eating there for lunch.

Went here for our 32nd wedding anniversary and found the quality of the food to be very disappointing.it lacked flavour and gave the impression that it was not fresh in the sense that we were sure that the chicken was frozen pieces from somewhere like Iceland ! The ribs contained mainly fat infact one rib only contained fat, the rice was bland and flavourless completely.

Lunch menu was lovely. Couldn't fault the good at all. However In the ladies toilet the doors don't shut correctly....

We often use Eastern Aroma for takeaways and never disappointed. Me and my boyfriend went the other night for dinner...

Had a really nice mid week meal out with my son and girl friend at Eaten Aroma . We have...

I frequent this restaurant a few times a year, or should I say I used to. Something has changed, it...

My daughter lives in Melbourne and on her recent trip home she had a few requests and one was a trip to Eastern Aroma as we went when she was a child it was still as good as ever in all ways

A brilliant place to eat, service is excellent, staff are very polite and want you to enjoy your evening.Have been here on several occasions and never been let down.

I like all the food and so does my boyfriend he loved it.. make you feel like you are in another country feeling when you inter into the restaurant the staff are all helpful too

Sometimes giving a place a second visit after a not so good visit is worth it. And boy oh boy am I glad things are completely different... our meal was lovely, fresh, crispy and tasty... a little carnival of flavours... we received great service and will return again....

OK I have eaten here in the past and not only have the service levels changed for the worse the food is distinctly average. It used to be so much better.The worst part of the experience arrived at my door 4 weeks later when a £100 fine was posted through my letter box. Reading other reviews this would appear to be nothing more than an income generating move for the new management. I accept that commuters may have used the car park but why fine your clients on a Saturday evening.The only reason I will be returning here will be to argue about this unfair fine.

The food is delicious. Large portions. Value for money. Staff friendly.We've had several takeaways from this restaurant and they have all been excellent.Parking is restricted to 10 minutes. However for longer stays just put car registration into the computer in the restaurant.

Spur of the moment choice, went for the lunchtime menu, superb. Will definitely be back for the all you can eat menu.

We came here a couple of weeks ago to celebrate my father in law's birthday. I advised for us to come here as opposed to their usual choice. When we have come here before, the service and food is usually very good. Although our food was fine, the experience was pretty bad from start to finish which is listed in brief below: - We were given the incorrect menu, that had the incorrect pricing. We had to ask for the correct menus. I have a suspicion that we were going to be duped into paying the weekend rate for the all you can eat buffet. - The server who took our order could barely understand English and this caused our main and starter courses to come out together. - Every single dish was incorrect or did not come out. The incorrect dishes were returned and then he had to wait whilst everyone ate. - My husband was vegetarian and there was prawns in his soup. - There were 2 waiting staff (a younger man and lady, both blonde), who were attentive and deal with the issues as best as they could. They did really well. - When the bill came, because we were unhappy with what happened to my husband, we challenged the cost. The person, who seemed to be in charge, did not give the seriousness the situation deserved. His dietary needs were not met and all they were willing to do was refund the cost of a soft drink. In the end, we had some discount, but not enough. I was embarrassed to have bought my in-laws in here, especially after singing this restaurant's praises. It will be some time before I come here again.

Went here again yesterday and have to say we were very disappointed. The food was nowhere near the standard we had come to expect. The shredded lamb and duck for the pancakes was overcooked to the point that it was almost burned and extremely tough and dry. The hot and sour soup wasn't. And as for the squid, the extremely tiny pieces were so tough they could be chewed and were like solid little bullets. The female waitress was surly, and it all went to make for a less than enjoyable experience. If they have changed cook, and this is the standard of food now, we will not be going back.

Really good food and if something doesn't quite suit you they go out of their way to make sure they change it. They are very accommodating and very polite I would definitely recommend a visit there

Went Saturday night. 16 in our party. They had put up birthday banners which was a nice touch. Staff very nice and didn't have to wait long to be served. All in all tge food was very nice, fresh and hot and a good evening was had by all. My only moan was the tables were placed so I couldn't talk to friends on the far table but not sure they could have placed them any different.

Been here on several occasions and never been disappointed, food and staff lovely, cheaper than China Dynasty and far superior

One of the worst dining experience of my life!The food was mediocre at best (and that is a compliment!) One poor waitress trying to serve all tables on her own, huffing and puffing all the time, we were waiting 45 min for food which still arrives 1/2 cooked and cold (this is a Buffet, remember, at £16 per head!). We were asked to put in our car registration in an iPad provided which we did. We then received a parking ticket for £100 for illegally parking the car - this is what's called 'adding insult to injury'. To be clear: each of the above mentioned points alone is a disgrace. Together they are simply unacceptable. Do yourself a favour, don't spoil your evening and avoid this place like the plague!!!

Visited on a Friday night Waited in the restaurant 40 minutes for a takeaway, average food2 weeks later I get a parking penalty?£60 I call restaurant as I live 40 miles away try to explain, guy thinks I'm making it up!!!I then have to ask a friend to sort this problem, she goes In has a word..... apparently will be sorted? WRONG!!!!!I get a bailiff letter from Liverpool threatening to come and take payment or goods to the value. Ffs are you sure? Been in again to sort this out. Let's hope it's the end of this issue. No big sorry or thank you Or a discount for next time. So...... summing up Be carefulDon't park in car parkOr maybe just walk. Or maybe go somewhere else. The things people do for extra money. Is it worth the agg you put on customers.

had buffet meal tonight, could not fault anything, food delicious and hot, service prompt, staff friendly but not in your face,excellent value for money, did not seem to mind how much we ordered, drinks very reasonably priced, would recommend to anyone.

Not great..tired and dated restaurant, food was ok although as someone else commented as it's cooked to order we were often told ordering too much!Drinks expensive,service was ok and food tasted ok.My main issue they have a private controlled car park they tell you to enter your reg on an iPad to avoid a ticket..which I did but still received a £60 fine as told number not correctly entered! I'm still trying to get the charge wiped as yet restaurant have not been helpful in helping and ignored my letter...at the moment I won't be going there again!!

Been here a few times with friends and found it ok. To sum up my last visit... The place was freezing was told when ordering the price was now £20.90 each for Christmas even though it states £16.90 on there website and no mention of £4 extra charge for Christmas. The place was empty and when we started to order our starters the man commented on how much we ordered? This is a buffet right? And we didn't order a lot.. X4 ribs, x4 spring rolls, x4 satay chicken and salt and pepper squid!? Waited 10min for the food and it was horrible, loads of salt and covered in fat? Drinks cost £3 for a small coke the shredded duck we ordered had some of the turkey they where doing mixed in. Six cokes cost £18 total bill was £101 and we where made to feel the whole time not to oder to much. The only thing on the whole menu that was ok to ear was the ribs.. I would avoid this place and try Mui & Koko in Harlow all you can eat buffet including soft drinks, tea coffee and deserts for £ 13.95 and the food is cooked fresh and tastes delicious.

Since this restaurant is now under new management the place has fallen apart. Particularly annoyed about the new parking system as we parked 2 cars and were not told about it. Received 2 parking tickets which we are still trying to get cancelled. We used to eat there 6-8 times a year but now will avoid. We much prefer Thai Cottage in Witham which is fantastic and recommend going there if you can.

We don't normally eat in Braintree and only found the restaurant with a google search for Chinese buffets!I was surprised that the buffet is by order, I've not been somewhere like that before. Initially I was a bit put off because we had to wait longer to eat, but the food was excellent so after we had eaten, this was defiantly not an issue. I found the food to be lovely. My husband said the portions could have been bigger, but he just ordered more dishes so it wasn't an issue. I'd particularly note the satay chicken and duck pancakes. The actual restaurant itself was a bit odd. With random decor and a bit 'scruffy' for lack of a better word (and I've never seen lava lamps in a Chinese restaurant before - or any restaurant for that matter). I probably wouldn't pick here for a special occasion. The best bit (after the food) was the staff. The lady that served us was friendly, helpful and funny and is an asset to the place. I'd happily go back to visit again.

They are rude, they constantly over price!!!! Worst restaurant they care more for the delivers being sent out then there customers infront of them. Will never ever be eating there again. Everyone in my local area of Braintree knows it's terrible in there now.

We come here quite frequently to pick up a Chinese on a Friday or a Saturday night it's great food - but just be aware that they have a parking policy where you must book in your car on a tablet in the restaurant and load in your numberplate!We got a nasty bit win the post for £60 because we waited for a takeaway on a busy Saturday night at took 40 minutes that's not a problem but the parking time allowed to pick up a takeaway is 30 minutes.So I bit of a fail!!But don't let that put you off I could take away friendly staff free prawn crackers just don't forget about the parking!!

After having a take out from here a few months ago which was good, to receiving the take out last night which can only be described as terrible... such a shame... for two of us a £43.00 take out bill . Quick and easy delivery .... one dish missing which was delivered about 30 mins later.Starter of duck was actually very tasty, after patting down some of the grease off it.... then it all went down hill. Grilled bejin Fish in a light batter was sodden in fat and the sauce was gloopy...not eatenPork belly with chilli vegetslble... pork was very chewy and was doubtful to be porkNoodles ok...Lemon chicken was okRice over cooked Late arriving prawn balls.... had been deep fried within an inch of their life's, rock hard and batter was burnt...absolutely vileAweful meal and unfortunately will never eat here again

So after eating a soup that tasted and smelt like human pee, we had to wait an hour for our bill!! Then we we're overcharged! Had a three course meal elsewhere that cost us £40, this cost us £60 for 5 TINY portions between the two of us, and a drink each!!

So the initial service was a dash slow. But it picked up and the FOH staff were really great, the food was excellent and all at a magnificent price. One of those places that if you fancy some good food locally and off the cuff would be in your top 5!

Visited for the first time in a while at the weekend - we had been put off by the fact that they stopped doing the buffet at weekends. However they have gone back to offering the buffet at weekends and I'm glad they have because its great.A really wide selection of dishes for starters and mains. The vast majority of them also have the option of having them as either chicken, beef, pork, prawn or vegetable.Chinese standards as well as Thai and Malaysian dishes on offer.Really accommodating in terms of what and how they cook the dishes. Eg, my fiance is allergic to nuts, so they cooked up some plain satay chicken and gave her a sweet and sour dip instead. Smoked shredded chicken on the starters is great. in fact we always order more of it to come out with the mains. A few dishes we tried I wasn't that keen on (eg Beijing style chicken) but then thats the beauty of a buffet being able to try other items. Didn't love the mushroom curry, which was disappointing as its a favourite of mine from our local takeaway - but I can try something else.Overall a great experience with a wide selection of well cooked dishes. Can't wait to try some different dishes next time!

I love Eastern Aroma. Not much of a looker but for a sensibly priced feast from the east it's hard to beat. It's one of my regular go-to destinations for a sit-down East Asian meal. 'Table service, eat all you can' is the order of the day and there's a lovely selection of Chinese, Thai and Malaysian cuisine on offer with good representation for those of a vegetarian persuasion. Service is attentive and friendly whether you're a group booking looking for the party starter or a couple looking for a leisurely graze. Food arrives hot and rapidly which is always welcome and attentive staff are always on hand for that extra dish of something you find space for. In many ways, I like the fact that Eastern Aroma is disguised as somewhere unremarkable - feels more like a well kept secret for those in the know. Give it a try - I think you'll be pleasantly surprised.

Used to be a super place but now seems to court the take away trade more than restaurant. No table linen, young uninterested waiting staff and signature dishes missing. No cultural/staff attachment to the Asian origins of its food - could have been the local cafe that just happened to have a Chinese menu.Real pity - used to be a supreme venue for a special 'sit down'.Assume a change in ownership/management.Food still nice though not so stunning.Recommend as a take-away but not as a special night out. Atmosphere as enticing as a local MacDonalds I'm afraid, despite the high food quality.

Ordered a takeaway last night 27/08/16 satay chicken arrived raw pink and uncooked luckily me being greedy tasted it prior to giving this to my young daughter. They replaced the dish and picked the uncooked one up and said that they would ring me back. 3 hours later I rang and they had not even looked at the uncooked food do they realise how dangerous raw chicken is . They then denied it was raw and become very argumentative do I really want to waste my evening for a £ 5.00 pound dish no do I value my family's health Eastern Aroma couldn't care less , I have saved a piece as evidence and have arranged for Enviromental Health to collect as evidence totally disgusting do not order from here .

To eat out or take away always good food been there loads will keep going I've never been disappointed in a party or just me and the better half

visited last night with some friendswe ordered all the starters and then lots of main courses. not huge portions, but what wonderful food, selection and tastes.its order off the menu buffet and worth every penny ( mon to Thursday only)weekend its same food but a la carte menu so more expensivenot much atmosphere and décor could do with an upgrade, but when well worth a visits with friends when you make your own atmosphere

I was very dubious at first due to the scruffy exterior... We took a chance and ordered a varied take away menu .... It's true what they say, don't judge a book by its cover. The food was the best we have had so far in the Braintree area. Food was very fresh, tasty , nice size portion, non greasy , not full of onions, every dish not of a red/orange colour. Good yummie honest food. As an example dish we had - Lemon chicken light fresh and succulent Not over powered just right.... To the owners of Eastern Aroma, tidy up your gardens as I could have been eating from you for over 2 years!!! Your food is blooming delicious and I'm a fussy moo .

Mmm food is so delicious yum I wish I could afford to take out the family every week but it happens only birthdays so when I came I make sure I am hungry so I fill belly up

I visit here regularly and love it.... The staff are friendly and helpful. If you have the buffet menu, its very good value. I also use the takeaway too. The food is fantastic and very authentic. My friend, who is a chef and has also travelled throughout china, malaysia, thailand etc says it is the best chinese food he has ever eaten. He lives abroad and when he visits England once a year, I take him there. The kids love it there too.

Very good food. Good quality. The only things we found wrong, was the waitress didn't really know what she was doing and the music contained swearing. As we will return with kids that's a main point for us. However the food was great and came out quickly. The price was right aswell. Will be returning

My mum booked a table in advance for Saturday evening for our family of 7 to have a rare get together to celebrate my dads birthday. She had to pay a deposit which was fine and was told we could have a circle table and they would decorate around the table with birthday banners which sounded perfect! So we arrived on time and were sat on a long rectangular table next to the toilets but could see a round table set up for 7 people with banners around it over the room. My mum went up to the bar and pointed out that she thought that round table could be ours but she was told the table was double booked by friends of the manager so actually they would be getting the table instead of us. We then watched as a waitress went up to the round table and started taking the banners down - very odd. Eventually 7 young girls were sat at that table and the manager didn't even speak to them like he knew them. We ordered our meals (not fans of the menu change from buffet menu) and the starters came out very slowly!! 10 minutes after one of the table got their food the food came out for the other end!! Half of us got a heater to heat the plates up but the other half didn't so had to ask for one but that didnt help as the food was cold anyway. When the mains came out my mum and dad got their food first and after 10 minutes of waiting for the rest of ours they got fed up waiting and started eating theirs. Then a waitress came out and looked over my mums shoulder and started taking the plates away that she was eating from saying that we had the wrong food and it was for someone elses table!! We were SO shocked that we found it HILARIOUS. Multiple times through out the night different waitresses appeared at our table with drinks alcoholic and non alcoholic that we hadn't ordered. At the end of the evening my dad went up and paid the bill with no quibbles from our part and how disappointing the evening was, and it wasn't until we got home we realised they hadn't taken the deposits we paid (for the table that we didn't even get) taken off of the bill so my mum had to make a separate trip up there the next day to get that back.We are not a family that is hard to please but the night was so shocking we found it funny and it will definitely be a meal we laugh about in the future for being a complete shambles and we will remember it for all the wrong reasons. It's a shame because I have been here many times before with my boyfriend and not had any problems with the food or the service but myself, my family and people we have told cannot see ourselves returning after this experience. Very dissapointed.

We had a takeaway from here on Sunday evening. Thought we'd try somewhere different after having several problems with our usual takeaway. Food is delivered free of charge if your order is over £12, not difficult for two. We tried a variety of food, sweet and sour chicken in batter, spare ribs, noodles etc. I couldn't fault it!It was delivered approximately 45 minutes after ordering. The food arrived hot and I couldn't fault the quality. Large menu with a great range of food. Loved it!! Think this will now be our new regular for Chinese.

The food is great, from the prawn crackers to the desserts. The staff are always friendly! Eastern Aroma is definitely the best Chinese in Braintree by far.