Duttons in Cheshire West and Chester

Booked a table and we arrived on time. But we were told to stand and wait at the door for no obvious reason. When seated, took the waitress a while to appear to ask us for drinks. Took longer to appear to order food. Ordered a Sunday sharing platter for two people, £40. It was dreadful. The beef bits you could pick out from the fat were ok. The ham was clearly out of a packet as it was all sliced and shaped exactly the same, obviously wasn’t sliced by hand and it was cold. The chicken, wow. Horrific. Not roast chicken, but a butterfly breast with the fake grill lines on and a horrible fake smoke flavour. I’ve had better in Wetherspoons. The mash was cold and tasteless. The pigs in blankets were again the cheapest of the cheap, terrible quality. The waitress never appeared to ask if the food was ok, or to offer us sauces, salt or pepper. We would have sent the food back but we had places to be and didn’t want to risk sending it back as it took so long to get the food in the first place. Criminally understaffed with incompetent staff.

Fabulous food, fabulous staff. Anwen was brilliant! Great sense of humour and very pleasant.

The second time at Duttons and it was excellent. The staff were brilliant and the food was amazing. Will definitely be back.

It's been a long time since I was last here, and the layout, service and food is amazing as it always has been. I came with my family for a 40 birthday meal.

There was 8 people in our group all the food was hot and well prepared and tasty also staff were very nice and the Manchester lager was very nice too...would defo recommend and go again!!

Decent enough restaurant but nothing special, the music is way too loud for a restaurant. My wife had Pate and it was very very bland, my Pork pie starter was ok but again nothing special. Mains were ok my Lamb shank was well over done on the outside making it very chewy, my wife had the Duck which was delicious but the potatoes were very salty. I did mention the starter issue but nothing was done about it by the manager/supervisor.

Was here on Saturday afternoon 5 Oct for 1 drink... then came back Sunday 6th evening for dinner. Table for 4... from North Ireland we are and we wer made so welcome from the start to finish. 2 lovely ladies serving us very friendly and helpful and the food was excellent...we highly recommend seeking out this wee hidden diamond you wont be disappointed.... well done..👍👍👍👍

Had booked a meal for Saturday night after reading good reviews however when we turned up it was very loud couldn't hear ourselves talking, told them we had a reservation but was told we could sit anywhere. We had a drinks menu but not a food menu and no-one around was eating so was a bit concerned and thought about leaving, however a lovely waitress came over and apologised and gave us the menu and can honestly say the food was delicious also the lovely singer had gone(she was good but not for us) there was then a DJ who was actually quite good and not too loud, overall evening turned out to be lovely and our waitress was lovely.

Great service from Ali. Helped my wife sort out a suitable meal for her dairy allergy and even a dessert. Food was excellent.

Wow, what a treasure to find, the food choice is brilliant and tastes amazing, there is something for everyone, the staff are friendly and efficient, nice and relaxed atmosphere.

I came here for a meal while I was in Chester for the weekend, we had the pre-fixed menu and it was lovely, the portions were very good sized and the food was top notch. The only thing that let the restaurant down, they have live music on a Saturday night and this was so loud that we could have a conversation or hear each other speak.

Visited here recently for hubby 60th surprise meal. They went over and beyond to help with the surprise. The food service atmosphere and attention to detail was amazing. Fantastic staff.

I called in for a single drink whilst killing some time in Chester, this was my first visit and I found the staff to be very friendly, and the seating comfortable, i will definitely be back.

Had a lovely meal here when visiting Chester. We had our dog with us so had to sit outside but the food was lovely, staff were friendly and attentive.

Superb Prix Fixe lunch menu, delicious food and was able to stay at table chatting with friends over wine and coffee. Service was friendly and impeccable. Will definitely be back when in Chester.

Nice place and very nice staff. If you don’t order the steak or hamburger expect a small meal. Too small for that price and also longer waiting time than normal.

My friend and I visited Chester for shopping and found this lovely restaurant to eat. Menu varied with lots of choice. We had lunch but as the quality of food and service were fabulous we booked a table for an evening meal and so glad we did as once again the food was to a great standard so obviously an excellent chef and there was a lovely singer and also a DJ playing great motown/soul music in the evening for entertainment. Will definately go back on my.next visit. Wishing them well as they deserve the business from visitors and locals.

A real find of a place. Lovely staff, nice atmosphere- though the music is a bit loud! Superb food. Perfectly placed for visits to the theatre and cathedral.

Now one of my favourites in Chester! We went on a quiet Wednesday but the two waiters that were working made us feel very welcomed. The atmosphere even when quiet was great! I can imagine even better when busy. The decor is unreal and is perfect for day night! We loved everything about our 3 course meal the steaks were delicious! We will definitely be returning!

Great little find, just wanted some good food and a drink - we got both with good service. Food was excellent, we had 3 light bite platters with a couple of cocktails!

Great place to eat, great vibe, fantastic staff, will definitely be booking again soon

There was 16 of us on a busy Saturday night. The staff were really accommodating as we hadn't booked. Singer in the pub . It was really good and food was very good.

Nice bar that serves food with outside seating in a quiet pedestrian street.

This is the sort off place we are looking for while we’re away for a few days.staff were pleasant ,service was good, food was very good, Duttons now goes on out list while visiting Chester

We had a fabulous lunch in lovely surroundings. Staff were wonderful. Would highly recommend you visit soon!

Booked this during a shopping trip. Knew it was a race day so likely to be busy (which it was) so service was a bit slow but the staff were very friendly and kept us informed

We walked in without reservations for lunch and were quite lucky to get a table, but very glad we did. The atmosphere was good but playing some rather modern pop music which wasn't really appropriate for most of the guests. But the food was excellent and very good service, fish (from fish and chips) and steak and ale pie were excellent. certainly would recommend and come back next in Chester

Lovely place 1st time I have been here the food was excellent definitely will come back

We had steak and they couldn't do it how we wanted so it was tough and inedible.

One of my Chester go-tos! Always great food & atmosphere.

Overload on salt. Apple crumble terrible

We where looked after on a busy Saturday afternoon with no pre booking with a 5&6 year old.. Colouring activity sheets brought to us and ice cream for free after the meals.. Food was lovely and we where checked on regularly. Thank you.

I love this place ❤️ always happy to come back. Brilliant 👏 fish & chips

Meal was lovely staff were friendly and great price couldn't have asked for anything better

Great venue tucked away from the main throb of Saturday night in Chester

Honestly the best Sunday roast I gave ever had slow roasted pork belly with roast potatoes Yorkshire puds mash n vedge anazing food would of give 6 stars for food 😁

I have been to Duttons a number of times, the service and food has always been excellent and I highly recommend visiting there.

Hoping to eat brunch early but website indicated it didn’t open until 11am. When we arrived we were told it opened at 10:30am. Limited menu for light dishes so we ordered 6 dishes from the small plates menu. These were disappointing - some dishes ordered were not available but those that were, were covered in chilli. I had chicken strips which were small pieces of hard fried batter - rather like leftover bits in chip shop oil. Inedible. However the waitress discounted our bill to take account. Wouldn’t try there again.

Food quality is descent, the main meal portions are a little on the small side in my humble opinion 🤔 Staff are attentive and friendly 👍👍

Lunch here with friends. Pleasant atmosphere and good range of food options. Waitress service, very prompt and efficient. Only a short wait for our food once we ordered. Meals were tasty, nice and hot, good portions. The only drawback are the toilets which are down some slightly steep stairs.....due to the age of building.

The best meal we’d had in Chester. Friendly staff, delicious food, and great value.

Lovely warm friendly welcome. Delicious Sunday roast with all the trimmings. Only criticism would be it would have been great to have warm plates!

Lovely venue with friendly and helpful staff, although the toilets were down two short flights of stairs they were very clean and well maintained

I arranged an 80th birthday meal for my mum, and booked the garden room for 28 people. The staff could not have been more helpful. They arranged the tables as we wished, allowed us to come in early to decorate these tables, looked after our cake and brought it out when we asked. The staff were brilliant, nothing was to much trouble, their service was impeccable, all 28 means were served quickly, together, hot and with a smile. We pre booked our meals two days before and everyone was correct and tasty. I Can't thank everyone enough for making the day perfect.

Always feel relaxed at Duttons. Staff very friendly.

Good place to catch up and have good food.

Great new menu. Grilled Chicken was delicious

Our Daughter was getting married on the Saturday and we stayed for two nights in Chester. On Friday night 8 of us had a meal at Duttons . I had booked the table ahead of our visit and the staff could not have done more for us. The food was fantastic and all of us confirmed how good this establishment i. The choices of food were plentiful.

On arriving for a pre dinner drink they had no Pernod, The starters were rather bland and the flat bread with the Chicken Strips was cold and too much of it. Disappointing all round

Phenomenal food and phenomenal service. Wife and I already planning to go again next Sunday. Reasonable price as well. This place is amazing.

Pleasant staff, no rushing you with your food. Had the traditional Sunday roast. Vegetables cooked to perfection would recommend.

Great little Parisian style restaurant tucked away down a narrow street near Chester Cathedral. Nice relaxed and chilled atmosphere with good background music whilst enjoying dinner. Good service and food was good. Will definitely return again when next in Chester.

We had an evening meal in Duttons and really enjoyed it. It was a Monday evening so not very busy, the service was great and the food delicious. I had the lamb shank which fell off the bone and everything that came with it was equally as good. The duck spring rolls starter were definitely the stand out for me, very tasty with a lovely plum sauce, I'd have happily had a few more of them as my main! It felt like good value and we would definitely return.

Franchise restaurant because in many cities there is well-seasoned food and a varied menu, from typical to more European dishes, a good variety of beers and wines, and an extensive dessert menu. The price adjusted to the quality and service. It's worth it.

I was with a group of friends visiting Chester. We were out and about in the City looking for lunch but unfamiliar with the best places to eat. We spied The Botanist but it was fully booked. No chances for anything to eat for ages but Duttons was close by and so we landed there. It was fine. It was not packed and noisy which was a relief! We had a light lunch and had a happy time with good friendly efficient service. All good.

Really enjoyed our food. They were so welcoming to my family and my 9month old. We will definitely be visiting again

Amazing food and service from all staff. Great value for money. Lovely atmosphere and area for a baby shower. Would definitely recommend to family and friends

A lovely pub for ayy occasion. The music was a great variety and not too loud. The food we received was excellent quality and we enjoyed it very much. We both had the steak and ale pie and it was delicious. Full of tender good quality steak in a delicious full pastry case. The staff were helpful and friendly. We were visiting Chester and looking for somewhere to have a good meal and spend the evening, Duttons was recommended to us by a friendly local resident. We're so glad we went.

The steak and ale pie was the best I have ever had. Fantastic! The service was very good and very friendly. Very attentive. The prices were reasonable. I highly recommend this restaurant.

After doing some browsing on cheap and easy places for food for me and my other half we scrolled onto Duttons, and my God was it heaven sent. We were greeted by our server Bethan with a gleaming smile and directed to our table. Our food came in record time and it exceeded our expectations and then some - the fish and burger were incredible to say the least. Despite only planning for dinner, we hazarded a dessert and although rich, the brownie was incredible also. Bethan was there for any qualms or concerns from me or my partner and was really accommodating to any of our requirements - my girlfriend being pescatarian. It was an incredible experience topped off with even better service, we will most definitely be coming back in the summer months.

After a lot of googling looking at various restaurants in Chester, this one took my fancy. I’m so pleased that we visited as the food was exceptional. I had the cheese and onion pie and it was by four the best I’ve ever tasted! Even the peas tasted amazing as did the sauce. The brownie desert was very rich, but went so well with the raspberry ripple ice cream. I would definitely recommend and visit again.

Wow, wow, wow. I didn’t want my meal to end. The best cheese and onion pie I’ve ever had. Lovely staff and great atmosphere.

Had a lovely meal here .. we had not booked a table however we were seated straight away .. service and food was excellent we were not rushed staff were very polite 😀

If you want a lovely Sunday roast, this is the place to go. Absolutely gorgeous food and service was great. Will definitely return.

Not good We won’t return the steak was £23 and wasn’t cooked properly to how we asked and didn’t taste anything like a fillet. Drinks was nice.

Visiting Chester of the weekend and dropped into Duttons as it had been recommended by friends. Just wanted to say what a great job Beth did as our server, friendly and personable with candid advice on what to get. Really enjoyed the recommended Tower Burger and the peanut butter old fashioned was as she described. Will recommend and will revisit.

Visited here as a couple and loved the ambience and food was reasonable. Booked again last night for a friends birthday and was very disappointed, I’d requested a table in the main part of the restaurant by the window but this was ignored and we were seated on a round table at the back corner of the restaurant with no ambiance. Food was also mediocre. My cheese pie was dried up on the edges but because I had already queried our seating, I didn’t want to make a fuss about the food in front of our friends. I think the restaurant is best suited to couples rather than groups. .

Have been here before and went there for Valentines this week. Previously, the food has been excellent. However, today the menu and food was disappointing.

was in last night was a great atmosphere and outstanding service and food we were served by chloe she was very bubbly and was a great hard worker had very fast service as-well over all great experience will be visiting again!

I nice place in Central Chester that has a nice menu and bar drinks.

Fantastic experience at Duttons .Food was very good and value for money . Our waitress , Bethan , was exceptional with everything. Her attention to detail without pestering us was a credit to her service. Nothing seemed to be any issue and all questions were answered. Any wait to come back .👌

Great food, lovely evening. Waitress (Bethan) was great, and the service was fantastic! Would definitely visit again

Great chicken flatbread and Manchester Craft lager. Service with a smile from the lovely waitress Bethan who went out of her way to make the meal perfect!

For valentines, it was very dull. The menu was not that good. The table they sat us at, the chairs are too high to for the table. So we were not comfortable at all. The puddings are very limited. No chocolate cake, only with almonds. Not everyone likes nuts. We enjoyed it last time we came to chester, this time not at all .

Had a meal here the other night with my family. Beth and Holly were amazing made us feel very welcome and familiar with the menu. Would highly recommend.

I came here with my family and I’ve got to say it was amazing! The food was gorgeous and our waitress Bethan was brilliant! She made sure we had everything we needed and provided and exemplary experience

called in last night valentines night not expecting to get a table but we did .The waitress was very nice polite and had a smile which was lovely to see .We ordered our food and 2 glasses of red wine then was told they had...

We both had the lamb shank with bubble and squeak mash, very nice, staff were very friendly and attentive. Lovely decor and reasonable prices.

Really enjoyed our food but the best bit was the service. Thank you Aliyah for being so patient and quick.

Had a lovely waitress called chloe serve us she was very pleasant and attentive. Had a club sandwich and my son had a steak sandwich, both were excellent. Highly recommended

This is a fabulous place. Food is lovely and Chloe makes it perfect

Ate here a long time ago - food was great as was the staff. Visited here last Saturday when it was raining and this place was really busy. The server who attended to us was very proactive in telling us that they’re busy and we would only be served drinks. Didn’t waste our time and we knew we’d have to find food elsewhere on this occasion.

2nd visit in 2 months well worth travelling from Anglesey for food and this time family from Wolverhampton joined us cracking food everytime.

Found this place by accident, glad we did, friendly and helpful staff, lovely decor and food was reasonably priced and lovely. We both had the lamb shank with bubble and squeak mash broccoli stems in a lovely port gravy. Place was fairly busy for a...

Visited twice on sundays for lunch. Great food, personable team and great service.

My wife booked at table for 7 people to celebrate my daughters and my birthday, the party included relatives who had travelled to Chester that day. Our booking was for Saturday 3rd at 6.30pm, we arrived on time, drink and food orders were taken pretty promptly so the food order could get into the kitchen. Only 3 ordered starters which arrived ok. Time was ticking on and no sign of our main courses, my wife approached the staff on numerous occasions, the staff apologised and said they were chasing the food orders up but there was nothing they could do about it. At 9pm and still no main meals we we’re losing the will to live, so my wife told the staff if nothing appeared in the next 5 minutes we were going to leave also my brother approached the manager (whom was hardly visible all night) we were told ours was the next food order to come out. Ten minutes passed then yipee food started to arrive BUT it didn’t come to our table. Enough was enough so at 9.30pm we left hungry and cross. We were so disappointed with Duttons and I or any of my family will not be going back Show less

My wife booked at table for 7 people to celebrate my daughters and my birthday, the party included relatives who had travelled to Chester that day. Are booking was for Saturday 3rd at 6.30pm, we arrived on time, drink and food orders were taken pretty...

My mum had booked Duttons for mine and my dads birthday, 7 of us arrived at our table for 6:30pm, the waitress then took our drinks order and shortly after our food order, we then waited about an hour for our starters, our starters were then collected, it had been about half an hour and the waitress came over to apologise for the wait and we were being given a free round of drinks. We continued to wait for our food but just kept being told sorry for the wait and we were the next table to be served, other tables that arrived after us were being served but our food still hadn’t arrived. At 9pm we went to the bar to ask where our food was and again we got told we were next, my mum said if the food wasn’t out in 5 minutes we were leaving, there was a 60th birthday on in the conservatory area, who also arrived after us, at about 9:20pm they were served there food, we then decided that we’d waited long enough and decided to leave, we were never told a reason as to why we didn’t get our food just kept being apologised to. We definitely won’t be going back to Duttons.

My mum had booked Duttons for mine and my dads birthday, 7 of us arrived at our table for 6:30pm, the waitress then took our drinks order and shortly after our food order, we then waited about an hour for our starters, our starters were...

We booked Dutton’s to celebrate a family members birthday. Being a party of 30+, we were required to pay for the use of a room to accommodate us all (£200). Duttons had plenty of notice about our visit. We provided a list of pre-ordered meals and made them aware that we planned to arrive at 6pm. The mains took 3 hours to arrive and not a single dish came out at the same time, leading to some people eating way in advance of others. When the food eventually arrived, it was incredibly underwhelming. Most dishes were missing ingredients entirely and no sincere attempt was made to apologise about the many mix ups. I would seriously encourage management/owners to properly staff events such as ours, to ensure an adequate level of service can be provided.

Gret location, great food & great service

This bar is a hidden gem, take the time to find it you will be glad you did.

not busy at all for a Thursday evening, but unsurprising when the 2 girls on the bar seemed more interested looking at their phones or talking loudly and swearing to one another in conversation, when they did move it was only to stravaig. a very...

Duttons is a really good venue for great food drink service and atmosphere. It has been in the heart of Chester for many years and remains a real favourite!

we used to love visiting this establishment but we will no longer visit. My partner and I came late afternoon early evening on Tuesday 23rd January the place was very quiet, me any my partner we stayed for a few drink we where going to...

Absolutely loved eating here. Friendly staff and a great atmosphere. Quick service and the food was amazing. We'll worth a visit!

We had hired the Garden Room for our Engagement Party and the evening was perfect. The service was superb in helping us get set up and cater for our guests.

Duttons is my favourite place in chester. It has a great atmosphere and service, drinks and food are always excellent

Well what an amazing experience from the moment we walked in, brilliant service with a smile, food was gorgeous and can't wait to come back 😀

We came as a huge group for a work event, it was pre-booked and our table was perfect. Service was also brilliant, no one waited long for their drinks and the food came out in great time all hot and my steak was cooked perfectly. Very happy will definitely be returning with my girlfriend for a date night soon!