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5.0

Based on 10 opinions finded in 1 websites

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Nº 23 in 544 in Great Yarmouth

Nº 5 of 96 British in Great Yarmouth

CUSTOMERS TALK ABOUT DISHES WITH..roast
Score
OpinionsNoteTripAdvisor105.0

comment_iconOpinions

Lovely food served not cheap or we would have eaten there each night. We had 3 courses approx £60 each. Beautifully cooked

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touralot2017 . 2024-09-18

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Decided to give Dune another chance after being turned away last weekend, 3 hours before their advertised end of food service. Ordered a Roast beef dinner which was £16. The Roast was tasty, however the portion was tiny for £16. The Roast potatoes were like leather, but I still cleared my plate. The cheeseboard was far better than I was anticipating, with some phenomenal cheese on it. Only criticism is that there wasn't enough biscuits for the amount of cheese, but it was very good indeed. A couple sat on the next table were not happy with their meal and the server displayed excellent customer service skills to alleviate the issue presented, by providing 2 fresh meals. The gentleman was still not happy and a manager named Jason appeared to deal with the complaint, but instead belittled the wife as the gentleman had left in disgust. I nearly intervened in the belittlement as I thought it was extremely unprofessional, unpleasant and if I was the owner, worthy of a sacking!!! I don't understand how this individual is in a Customer service role and I feel sorry for his colleagues, who were nothing but courteous, polite and so willing to help. As a result of this individual's interaction with this poor old Lady, after the departure of her unsatisfied husband, I will not return to this establishment, which is such a shame as the serving staff obviously try so hard to make you feel welcome.

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brettcanning1974 . 2024-09-01

MORE AT TripAdvisor

Made a last minute booking yesterday evening for my husband’s 30th birthday for a party of 10. It’s our first time visiting the area (we are on a Norfolk Broads boating holiday) and we are so glad we went here! The staff were all brilliant and the food was excellent!

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Romilly W . 2024-08-26

MORE AT TripAdvisor

Table for 7 for celebration, excellent food and plentiful, presentation was excellent, waitress was exceptional. Thank you for a wonderful evening.

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Kezzy7 . 2024-08-04

MORE AT TripAdvisor

Great food! We had as appetizer bread with olives, very tasty oil with rosemary. Main course was cod for me and my husband had the chicken. The fish and meat were served with nice vegetables and decorated with violets and it was really good. Dessert we shared a panna cotta. Yummy! Friendly staff, nice music.

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Gerry H . 2024-07-30

MORE AT TripAdvisor

We stayed at the hotel for one night and we had diner, breakfast and lunch there. I had the fish and chips for dinner and it was lovely, the fish was fresh and a good portion. For lunch, I ordered the roast pork and I must say that it was one of the best roast I have had in a while, the pork was tender, perfect crackling, lovely roast potatoes and the gravy was to die for… the portion once again was very generous. I would highly recommend it!

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Hihine . 2024-07-01

MORE AT TripAdvisor

Amazing food. Massive portions. Lovely staff. Good music too. Nice area on decking to sit and have a drink and just chill.

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Bombista71 . 2024-06-28

MORE AT TripAdvisor

The location shown is wrong and the restaurant is about a mile further south than shown on the map. It was about a 15 minute walk along the prom to get there from our B&B which was very useful on the way back as it gave us a chance to let our food go down. Service in the restaurant was very pleasant and personable. The menu had some interesting offers and I went for cod loin in prosciutto ham and Deb tagliatelle with crayfish and prawn. Both were beautifully presented, generous portions and fantastically cooked. To finish I had ginger cheesecake with chantilly cream, absolutely divine! I could certainly eat there every day for a week before I wanted a change, just wonderful. The walk back along the prom was most welcome and we meandered through the water gardens again before returning to our hotel.

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MarcusHurley . 2024-06-24

MORE AT TripAdvisor

From the moment we walked into this restaurant we were greeted by friendly, helpful staff. Thank you Karolina, Sam & Jennie ( plus all the other helpful staff ) for providing first class service! The menu offered a great variety of dishes. We visited 2 evenings and for breakfast one morning during our weekend stay nearby. The food was amazing, varied and delicious. First class! Thank you.

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linda c . 2024-05-20

MORE AT TripAdvisor

Barmaid Sam is always warm and welcoming upon arrival. Food excellent 4th visit. Highly recommend very attentive waitress service

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Lesley P . 2024-05-05

MORE AT TripAdvisor

After reading so many good reviews we decided to give this restaurant a try. Perhaps we picked a bad night but we were so disappointed! The food was ok, nothing special at all. Two of our party had fish and chips, one of the fish was quite a good size, the other was very very small and tasteless. Another one of us had Hake which again was tiny. The chicken was quite small and a bit dry, however the truffle mash was pleasant. The staff were really lovely and friendly but unfortunately got our drinks order wrong twice - not the end of the world though. The restaurant isn’t very big and quite old fashioned ( typical seaside hotel restaurant feel) again nothing special. This restaurant may suit many people but unfortunately it wasn’t for us and we won’t be returning.

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DMRBGW . 2024-04-14

MORE AT TripAdvisor

Sunday roast dinner was delicious. The best we have had in a very long time. Highly recommend. Great value for money. Warm welcome upon arrival, excellent service

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Lesley P . 2024-02-25

MORE AT TripAdvisor

Booked with friends, and what a good choice! Good quality food (and wine) and exceptional service. Staff were very knowledgeable on allergens. We’ll definitely be returning!

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Dawn A . 2024-02-23

MORE AT TripAdvisor

Had a lovely breakfast , service & staff was great! - Will definitely come back again! 5* will recommend to all my friends and family!

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Angel O . 2024-01-25

MORE AT TripAdvisor

A party of 20 of us went here for Sunday lunch. Everything was absolutely spot on, the service was excellent, the décor is beautiful, and the food is amazing! 20 people eating and not a single complaint - very rare for a large party. I can not recommend this place highly enough.

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Bex815 . 2024-01-10

MORE AT TripAdvisor

First visit, would recommend a visit. Food was delicious and Service was excellent. Will definitely be returning.

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Lesley P . 2023-12-01

MORE AT TripAdvisor

Great restaurant, service was friendly and quick, food very tasty.Definitely recommend for dinner. Thanks

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GoCro . 2023-11-11

MORE AT TripAdvisor

Great restaurant, service was friendly and quick, food was fresh and plentiful, great interior as well modern and clean. Definitely recommend for dinner.

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jamesmW4676IO . 2023-10-03

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