Drummonds Hotel & Steak House in Fife

Dined out again on Rishi . Okay most of the food was frozen but Lovely big portions , very edible and , very reasonable priced . I recommend the steak pie . Beef succulent, pastry spot on . Ciara and all waiting staff very friendly efficient and polite .

My husband and I are just back from a lovely stay here. It was a Groupon deal but we were treated extremely well by the friendly staff. Great room and both the evening meal and breakfast were delicious. Best hotel stay we can remember. We’ll definitely be back.

Had a lovely welcome from Daniel. Room nice, plenty towels and on a quiet street. We had evening meal which was pleasant. Wine very good. I would definitely stay again. Lise an Alan

This hotel isn't nearly as nice as the pictures taken!! There was no heating, my room (which I found out was the bridal suite) was right next to the toilets for the restaurant so a lot of noise and heavy smell of toilet freshener. The couch was ripped and very stained as was the carpet. Light falling out of ceiling and no tv remote. Organised a family dinner on Saturday night, steaks were extremely over cooked, almost like they had been reheated. Ran out of white wine (had one left but already opened), mayonnaise, sirloin steak!! Breakfast the next day took almost 2.5 hours!!! Ordered coffees and after 20 mins one arrived and it was a tea. Food served and forgot toast, it finally make out 10 mins after we had finished breakfast and was cold. This hotel was like Fawlty Towers but worse, definitely wouldn't recommend it to anyone

I don't like leaving bad reviews but this place deserves it. We had my brothers wake here and the staff/owners/service were abysmal! Avoid like the plague!

Drummonds have two different tripadvisor sites and I reviewed a wedding, as a catering manager myself,on the other site ( OYO Drummonds Hotel ) and where the food was unsatisfactory and where staff need retrained if they have actually have been trained at all.

I never write a bad review as I try turn bad into good, however this hotel is an absolute shambles. The good is beyond rank and cold. Toilets all broken and no toilet roll. Baby changing unit in the disabled toilet which was out of order, for told we can use it but theres no light and the changing table is broken! Major work needs done or just close for good. I wont be back. Definitely avoid the food! Only good point I have is the young guy Daniel was exceptional, if I was a business owner I would offer him a job. He is an asset to drummonds.

Visiting Markinch we looked for somewhere to eat and came across Drummond’s. It looked a very nice setting, and has a good, traditional menu. Service was good, but the food disappointing..... the macaroni cheese was acceptable but the burger was dry and, in places, cold. A nice venue for a drink, but wouldn’t return for food.

We arrived late afternoon on a Friday and were quickly given a choice of tables. Drinks arrived very shortly and so did the starters. My wife had the prawn cocktail, and I, the haggis and mushrooms. Both were very good. Our mains arrived without any delay. I had the special of cod, and my wife the traditional steak pie. Both meals were very acceptable, and the quantity of chips / veg too much for us to finish.The food worked out at £16 per head for starters and mains. Drinks (brandy & lemonade and large house wine) came to just over £10. The bill for two courses for two, plus drinks was £42.30. Service was fast, efficient and polite. We shall return.

Staying in hotel for two nights as family wedding near by. A few other wedding guests here and other family members staying at other hotels in area. We decided to meet at Drummonds Hotel on the Friday night for supper. 20 plus - lovely food, service and very good value. Breakfast the next morning good. Would stay again if in area.

Very seldom write a negative review but we have been patrons for many years and never had an issue before.We arrived about 3pm for a meal. The front of house staff were pleasant but seemed to be understaffed. Drinks arrived quickly and orders taken. Starters arrived in a reasonable time and were enjoyable. We then waited and waited for our mains, with the waiter apologising for the delay. My meal was fine but the steak pie had a very soggy, undercooked pie crust. Not just a soggy botto, but right through with a pale surface - not a golden brown! When we mentioned this the waiter returned to say that the chef said it was meant to be like that. We had ordered more drinks, but as we had such a long wait we cancelled these before they were pored or served. Asked for the bill to discover we had been charged for the cancelled drinks. In the Manager's defense he removed the drinks, did not charge for the "steak pie" and also gave us a discount on the bill. Just dissapointed as we really enjoy Drummonds. Hope this was a one-off experience.

Chose this place on location basis (close to motorhome park) but were very pleasantly surprised by the range of dishes on the menu and beautifully presented food set before us. Both had scallops, then I had duck breast and my partner chose roast chicken. Very happy with our meals and also with the very friendly service from Greg, who was valiantly holding the fort on his own on the Sunday evening (apart from the kitchen staff of course). What's more it was very good value for money. Recommended on all counts!

Booked in for lunch at a nearby hotel. Arriving there found out area had a power cut. Thought we would try Drummonds. Fortunately plenty of room for us. What a lovely meal. Starters, mains and desert. All four of us chose different food. Large, but not too large platefuls of very tasty food. Nor was it too expensive. Would definitely recommend to anyone.

came for an Abba tribute night,food was poor quality compared to what was served for the same price at the Rod Stewart tribute night,won't be back,not worth the money

We entered this establishment this morning, around 10.45 on May 2nd, in search of breakfast. The unedifying sight of cigarette ends protruding from the receptacle at the front door almost did for us, but, having been disappointed by our usual breakfast providers, Banners House Hotel - supposedly 'closed for maintenance' - we were desperate. Desperate... and about to be disappointed for the second time in close succession. If there were any staff, after 5 minutes they had failed to appear, and a quick search did not uncover them. Perhaps they are unused to customers at this time of day. Perhaps they do not want customers at this time of day. Bear this in mind if you find yourself in Markinch, and hoping for a Full Scottish.

Frequented Drummonds throughout the years and never got around to writing something. Very solid 4 star. Great place to grab a bite with family or to meet up with a few mates for a pint and a burger.

Do not know what happened to the review I posted a few days back so here is another. Arrived mid afternoon Tuesday 5th March left Friday morning 8th. Reception was at the bar which was not staffed, cried help! Keys for our room were missing so given a smaller room. About an hour later keys were found and we moved in. No central heating, two heaters were provided. Pillows were very poor with no covers. Lighting was poor but fine in the shower room. Shower door wonky so didn’t close properly. Water pressure low making it difficult to rinse your body.No variable heat so either very hot or cold. Food adequate. When asked for the wine list were told “sorry, our wine delivery is tomorrow only Merlot or Pinot Grigio available. Window frames dusty as were the bulbs in the table lamps. Bedside light had no socket to plug it in to. Tea bags not replaced next day. No WiFi tried several times as explained by a staff member to no avail. All that was missing was Basil Fawlty and his staff then it would have been a hoot!

Good lively place at the weekends. Food isn't up to much wouldn't recommend it. The lounge bar has always been a favourite of mine for a drink. Usually gets lively on Friday and Saturdays around 9 can be busy so not always a table or seat to grab.

Went in for lunch meal deal, didn't get charged meal deal rates, chicken was burnt and just an awful awful meal.

We stopped in for lunch, were greeted by friendly staff. Great choice of food on the menu and large portions. Everything was cooked to order and delicious.

After booking a table and standing waiting to be seated, and still waiting as barmaid/ waitress??? Poked her head over the bar and asked if we had booked not a great start. We were then shown to a seat where I was thinking I may be in need of a guide dog to see the menu as it was clearly lit with a two watt bulb. The “ waitress” done a fantastic Catherine Tate “ am I bovvered” impression. Girl has a talent, unfortunately not in hospitality. My drink was brought and that was the extent of the waitress service clearly ended. The meal was edible, but holy hell, the staff were the epitome of laziness and complete uninterest in the patrons. There were four tables to attend to so the wee lamb must have been ran ragged and interrupting her conversation with the other waitress must have been so demanding on her valuable time. Attitude was astonishingly bad, no salt on table and was shown which table I could get a cruet set from clearly one of the worst decisions I’ve made since I said I do. Avoid avoid avoid

Food was horrible as well as the service tasted like a doc marten boot, and probably was, service was horrible waitress was grumpy face was tripping her and all she did was talk to her mate, literally couldn’t have been worse

We recently booked a function here and the service and attention to detail of the Drummonds staff was second to none. Very accommodating and sensitive to our needs. Would highly recommend.

I travel to Markinch, Glenrothes for work on a regular basis, approximately 4 times a year.

This was a very good experience Was given the Honeymoon suite at no extra cost Food good and stall friendly

Visited on spur of the moment and was very surprised. The food and service were brilliant. The male waiter who served us was 5* in customer service. It was a very enjoyable experience and will recommend it to friends. Will definitely be back soon.

dont be fooled by website this is a real life terrorfest. I ended up taking them to court it was so bad and guess what? I won! I will upload the paperwork as soon as I get it as a warning to others do not even walk past this joke of a business.

Poor service, overcooked steak, undercooked risotto, tasteless kids meal. Very disappointed specially because they advertised themselves as steakhouse.

With some effort and hard work the food could be brought up to the same standard as Wetherspoons. Until then you really have to stop advertising that "we have brought together some of the finest chefs"

Having visited a few months earlier and enjoying a really good meal we returned expecting the same. The pork medallions were 3 tiny pieces of over cooked meat with a spoonful of mustard mash. My fish and chips consisted of a large greasy fish and a small handful of frozen chips, no veg garnish with either dishes. Service was poor and chaotic. Certainly won’t be back.

Room 2 shower cold will not heat up waited 45 minutes for breakfast. verry poor will not be back. Has the potential to be a nice place.

We held our daughters' funeral service and funeral tea here last August as we needed a large function suite.

avoid at all costs. staff poor food poor over ambitouse catering with incompetent management pretending they know what their doing but failing misserably at every avenue. thinks its a gastro more like a greasy spoon

Numerous problems. We were told the wrong soup of the day. So when we ordered soup and it arrived, it was something we didn't like. So had to wait for another starter to be made. Then one of the mains arrived without its veg so had to wait for veg to be made. One of the mains arrived 15 minutes after the other 5 so most of us were finished when it arrived. VERY noisy to the extent it was seriously annoying.

Really surprised reading the mixed reviews here on food having just had a fantastic meal. Starters were lovely, particularly the scallops which were divine. Mains which followed were a huge hit and the pud and cheese board rounded off a lovely meal.

This is most certainly not a steakhouse, more along the lines of a Weatherspons but at twice the price. The food was not awful but it is cheap bar food served in a pub full of loud, drunk locals. Great if that's what you were expecting (except the ridiculous prices) but we were not. Bar staff were too busy chasing each other around the kitchen flicking towels at each other than offering any sort of service. Best avoided if it is a proper restaurant and meal you are looking for.

Went for Easter Day lunch with my family who were up from Sheffield for a visit to say dissappointed was an understatement service poor meal dissappointing portions poor for an adult and not very appetizing not very hot either glad we only paid a £1 for kids meal as it was only worth that won't be back .

My daughters took me to Drummonds for a Mothers day meal. We all ordered roast dinners, which were amazing. The staff were friendly and helpful and there was a nice atmosphere. We will definitely be back. Keep up the good work guys.

Cant fault the place or the staff...When we arrived went to check in .The very helpful girl showed us to our room .explained the facilities and left . very polite and helpful. the room was spotless . everything worked as it should . cant fault the cleanliness every thing was spot on. We didnt eat in the restaurant . There is a Chinese takeaway 100 yards from the hotel . my preference.when we got back to the hotel we decided to have a drink before going to our room . im glad we did . the bar staff were very friendly and nice to talk to . we had breakfast in the morning . breakfast was plentiful . full scottish had every thing . very nice breakfast to start the day . very pleasant staff . gave us directions to where we were going next. very enjoyable experience indeed .

After an extremely shaky start when they couldn't find our booking that had been paid for weeks ago for 9 adults and 2 children and we were asked to wait in the public bar which I refused to do as it is a small area and there was a few of us including a wheelchair so we were invited into the main lounge where we ordered drinks and despite them eventually saying they had found our booking but the people before us were running late we knew they were most likely setting a table for us and we were then shown in and everyone else for that sitting were on their second course despite all this we had an absolutely amazing time and the food was lovely the ambiance was great the staff were fabulous and because everyone else was finished before us we then had the place to ourselves for an hour at the end and the lovely young waiter let my grandson help him blow out the candles with him and made sure we knew there was no hurry for us to leave. So I would thoroughly recommend Christmas dinner here but to double check your booking before arriving!!

A group of friends invited me here for dinner between Christmas and New Year. Having had a fairly recent bad experience in the restaurant around 6 months ago, I wasn't particularly excited for going back - we ended up receiving money off the bill on that visit because our starters took an hour and a half to arrive, as well as being offered free drinks for the wait. We thought this was a one-off issue with the kitchen, but apparently not.

Awful. Cold food, slow food, smarmy staff. Will never ever go back. This used to be a lovely place for food.

We visited last week and it was not as good as previous visits, service was slow ,we were the only people in the place ,and the food quality was not the same as we had on past visits

Just been and stood at the bar for ten minutes, no staff showed, even went through to the hotel/restaurant bar and there were customers but no staff members, so I left dissapointed.

1st of all took over 20 minutes to serve drinks when there was only one more table occupied. Food took over an hour and ten minutes to arrive, we actually asked 3 times how long the meal was going to be. No more drinks were offered in that time (again still only one other table). Staff were unhelpful and never asked how the meal was. When food eventually arrived a couple of small things were missing. One of us actually cancelled a meal as a train was booked. No pencils/ crayons etc were provided for the kids which wouldn’t usually be a problem, but having to entertain a 3 and a 4 year old for 70minutes can be tricky.

We've dined here a few times before and have never been disappointed.The steak pie was delicious,tender meat and puff pastry that didn't explode into sawdust when cut.The only complaint I have is that they don't do real ales,but that doesn't stop me from looking forward to our next visit.

4.5 of us (1 kid) ate there on a Saturday night - good choice and a special of Buffalo fillet steak from nearby Puddledub farm. Excellent food - though couple issues with drinks - first beer ok - second well off, though changed with no issue - lemonade in drinks was near flat. Service good for us but would be slow if you were in a hurry. 2 hrs for 2 courses - I had the Buffalo steak (which tbh the waiter talked us into) and it was one of the best I've had - same sort of compliments from other main courses. Sweets were yummy

I loved the crail fish starter and macaroni main. Prices are very reasonable and the staff were friendly. Would go back.

I have used this quite a bit and eventually gave up. There are far better places nearby that are much better value for only a few pounds more.

Nice restaurant in a busy pub on a busy friday night means not a very good atmospheric meal.The service was at times was extremely and others very slow,the food though was good at a good price

Stayed at this hotel a week ago, it was an itison deal. After reading the trip advisor reviews, we almost cancelled. Check in was simple, the room was absolutely fine, a bit dated but very clean.We booked dinner as this was part of the offer, then had a couple of drinks in the lounge, good selection of wine and beer at reasonable prices.Dinner was excellent, great food and swift service. Breakfast was equally as good.Well done to all, just as well be didn't cancel!,

We had our engagement meal here last November and the service was poor. Slow service, food not up to much. However that's not the worst part, my family had booked the function room for the wake at my grandads funeral, this was only a few weeks ago and the service was just awful. Shortage of tables so people where just standing around until members of staff finally seen to it. Apparently there where 3 people meant to working in our area when the most part there was only one girl trying to serve 50+ people drinks. It took 45 minutes for our table to be given our drinks so that my uncle could go ahead with his speech and we could all toast. My dad was so upset. The last thing he should have been doing that day is chasing staff members up and complaining to the manager. For this I won't be back..

It was years since we were last in the Hotel and it sure has changed for the better. Comfortable and cosy surroundings matched by great food at reasonable prices. Different menus for lunch and dinner and a bijou menu for smaller appetites-we'll be back very soon.

Lovely staff very helpful room spotless food good would difenely go back ,plenty of transport to Glenrothes

Good food especially if you like seafood. Lovely surroundings lots of old wood on the walls, stained glass on the higher windows and very modern lamp shades. Staff friendly.

Wow, just read some of the reviews on here and our experience was nothing like that. My fiancee and I found the hotel very good. The rooms are large, clean and filled with everything you would expect from hotel. The staff were very approachable, professional and friendly. The bar is well stocked. The food was amazing. The steak I received was cooked just the way I ordered it. (And I am very fussy over my steak). I can't be sure but I think the hotel has had a change of management recently, which is why there is such a difference between my comment and others. I would recommend you come visit. You can reach the hotel by car and is about a 5 minutes walk from the train station.

went for a meal and was disastisfied with the meal, it had taken 45-50mins before it came and the 8oz sirlion that I ordered was very chewy as you came in from the sides, button mushrooms was 1 flat mushroom and mustard was watered down. My wife had steak and ale pie with a shortcrust pastry that was flat as a pancake.

Attended a wedding here meal was disgusting hot food served on cold plates food burnt to a crisp lentil soup had so much salt in it couldn't eat it neither could the kids main dish was just as salty would not recommend this place to anyone and I certainly won't b back!!!

Just checked in with my family after a long trip from Liverpool and was looking forward to a good night's sleep after a long day travelling.After arriving to our room I can only describe the noise in the room as taking me back to my days when I partied in magaluf, the room was vibrating from the base downstairs as the dj hosted a 40th birthday party, I'm not being funny but I really think in future if you hold a function you should not sell any rooms above as this is beyond ridiculous, I have spoken to a member of staff who unfortunately said there was nothing he can do.Really wish there was a record button on here so you could here this and also after reading the reviews this is not the first time it's happened

Recently took my in-laws for dinner using an itison voucher deal (2 x 2 course meals for £14) and it was fabulous. We thought that as we were using this voucher the choices would be limited and portions would be smaller, oh how wrong we were, we had full choice of the menu and I can say that they were the same as if we were paying the full price. Everyone in the party had differing choices and everyone said that they thoroughly enjoyed their meal ( choices were sea bass, steak pie, a pork dish and sausage and mash. This was followed by scrumptious desserts with the sticky toffee pudding being a particular favourite of the party. We will be back with or with out a voucher as we all had a lovely meal in nice relaxing surroundings,

Taken out to dinner for birthday surprise and the food and service were excellent We have eaten here before and it was nothing to write home about but tonight was fantastic

I have had two previous lunches here, and enjoyed them, but yesterday's visit was disappointing. Chose from the smaller portion lunch menu. The ham hock terrine starter was satisfactory, but the steak pie and chips main was poor. There was not enough gravy in the pie, and the chips were overlooked and there were too many scraps.

Thoroughly enjoyed lunch on Friday with my friend. Reasonably priced and varied choices. Relaxing on chesterfield Chairs after lunch.

Stopped in here for a bar lunch today, Sunday, we were warmly greeted and shown to a table, ordered drinks then our food. I ordered the fish with bootlace chips and my wife ordered a chicken burger. Both meals were very good, one small niggle though, the chicken burger was served in a chip frying basket which made it a bit difficult to cut in half and eat, a plate would of sufficed. The staff were well presented, polite, very friendly and genuinely interested in how we were. Top marks the staff. We will visit in the future.

We arrived on a Sunday afternoon without a reservation, but were quickly shown to a table and drinks orders taken. The front of house service is top notch and we were attentively, but not overly, looked after throughout our visit. We were still in time to enjoy the extensive lunch menu which is available until 5pm. My wife had the special starter of smoked salmon with horseradish cream and pickled cucumber, which she found very appetising. I'm a mushroom fan, so had the mushrooms with poached egg on toast and hollandaise sauce. The poached egg met the test of being exactly the correct consistency. Mains quickly followed with my wife having the huge portion in the Haddock Supper - served on "newspaper". I enjoyed the Sunday Roast Beef with a large home-made Yorkshire Pudding and lots of roast potatoes, creamed potatoes and green veg. Unable to resist dessert I had my usual Dark Chocolate Bar and my wife asked for Ice Cream and Sauce (not on the menu) and we both enjoyed these. With a glass of wine and a brandy & lemonade added to the tab, the total bill was £46.90. Great food, great service. To be highly recommended. Only negative - the background music could be turned down a wee bit!

Went for Christmas lunch, we were only party (5 of us) there. Extremely slow service, 45 minutes to serve 3 starters, 2 were cold starters and 1 soup. We left after 2 hours, didn't bother to ask for coffee as we hadn't brought our sleeping bags. The food was average at best, the experience very poor, lack of customer focus, felt like I'd turned up uninvited to scrooges house and he'd charged us rent for the length of our stay. If you are going to succeed radical change on your approach to the customer experience is required.

a very friendly relaxing place. fine menu selection and the steaks, although only 8oz, are great, cooked to perfection. Can i also recommend the cheese board, fantastic selection and plenty of oat cakes. Really good value for money.

We dined here on a Saturday evening and it was a real treat. We had booked a table and it was just as well as it was busy. The ambience was very nice although we did have to use the light on our phone to read the menu as the lights were very dim and menu printed on cream paper! The service was excellent and unintuitive - we did not feel rushed at all. The food was fantastic. Good portion sizes, cooked wonderfully well and tasted fantastic. Not a morsel left on anyone's plate in our party of 6. We will be back

8 of us visited here on a Tuesday night ,we were the only ones there. For starters three of us ordered the bread with oil can I just say the oil was disgusting it tasted rancid and we sent it back and so was left with dry bread and we had to ask for butter as we certainly didn't want to eat dry bread . My main coarse was ok I had the pork fillet with a potato cake. One of my friends had to send back the macaroni not hot enough another had the butternut squash with I think veg and you could have served it as a child's portion. Another friend asked for a small bottle of lemonade for her wine waitress said she would bring a jug which she proceeded to do and we were charged £6 odd for this ! Friend complained and was reduced to £3. Staff were good apologised for all the complaints but we will not be back .forgot about the coffee episode when we received our latte it was in the glass container with the milky part three quarters up the glass with the espresso sitting an inch on the top . Of course when you started to drink this you were drinking pure espresso . When we queried this were told that was how latte was served !!!!!!! We had to ask for spoon so we could stir all together and then it did taste good .

We had a family dinner party for 21 to celebrate our Ruby Wedding . We had the private room that was beautifully laid out and the staff were very welcoming and friendly.The food was delicious and we had great service ! Thank you Greg for helping us with the organisation and the providing a comprehensive menu for our guests . Also thanks to your staff particularly to Lewis and Claire ! Everyone really enjoyed the night and we will definitely be back ! Well done !

Booked an overnight stay as attending a wedding . Wasn't expecting much as it was £55 including breakfast . We were pleasantly surprised. Staff really helpful and friendly. Room was not the biggest but had everything we needed and was clean bed was really comfortable bathroom had shower plenty hot water and was spotless. We had a meal it was lovely and very good value for money also the included breakfast was full Scottish and brilliant.

Found this little gem by chance . Excellent customer service . Very friendly staff. Room was very clean and very good value for money. Superb breakfast ,plentiful and good quality . Would recommend this hotel no problem . Nothing fancy but high standards kept in all departments. Would have no problem going back here.

Have visited twice, the 1st time was with family members and we all really enjoyed our food and the server was very attentive and friendly, although some of the background music was probably more suited to a nightclub, but was soon rectified after a few of us mentioned it.On both occasions I ordered the muscles as a starter and it comes with a brioche roll for soaking up the sauce which is really tasty but unfortunately there was very little sauce the second time. I ordered the steak as a main and OH had the fish and chips which he did enjoy and my steak was cooked to my specified medium rare.The steak came on a slate with a metal pot with my chips and a ceramic jug with my red wine jus but was not advised that all (any) of these items were extremely hot so nearly burnt my fingers on the metal pot then again on the jug of sauce, although the slate plate may look nice I often find it impractical for food as the sauce ran off the plate and onto the table.(They also do NHS discount, I mentioned it when I on booked the table and showed my ID badge when asking for the bill)Will be back, but if having steak again I think I'll ask for a normal plate.

Came for lunch on a rare Monday off and really enjoyed the food. We had the soup and mushrooms on toast for starters and smoked haddock, steak pie and club sandwich for mains and all 3 of us really enjoyed our food it was fresh and really tasty. My only small complaint would be the wait for the food as we were the only customers in however it was definitely worth the wait and we will be back!

We went to the Drummond for a family meal for a birthday celebration...the only good thing was the starter which was mushrooms on toast .which was beautiful...so I was thinking this is a good start....despite being sat next to a room which held a party ..so we couldn't hear what our family were saying ...Main course came and the menu was quite limited so the guys had steak and the ladies all opted for sausage and mash....wish we hadn't of bothered. The sausages were very bland and what little mash we had all so had no taste....now I'm a Yorkshire lass so love my gravy...the gravy was sweet and thick and not to my taste....main course was a disaster. The dessert menu didn't have anything that any of the party fancied..So we settled for drinks I had a chocolate...even that was made with water and not milk....so for me I could of done a better job at home for half the price .....next time we will stick to the malt barn ....we didn't complain or make a fuss as by the time it came to leave we had enough of the music blaring and just wanted to get home ...

Had a very poor experience generally when visited for a meal last night. The service was terrible, we waited over 1 hour for our main course and then had to ask for our table to be cleared and if we could see the dessert menus. The waitresses just seemed uninterested and it wasn't as if the restaurant was really busy so there was no excuse. The food itself was a real disappointment. I chose the steak pie and it came with frozen untasty chips and unseasoned veg. The steak pie was made with a poor quality of meat, and I could make better myself. It frustrates me when you go out for a meal and you can make yourself far better at home. The other main courses weren't great either. Dirty cups for the tea and coffee, not good. It wasnt as if it was a cheap meal either, the steak pie was £11.95. Dirty cups for the tea and coffee, not good. Wont be back.

Forty minutes wait for food when there were only three other tables. Overpriced. I had what could have been a nice burger but it was dry & tough & served with a slice of tomato, a lettuce leaf & a little onion. Disinterested staff. Generally a bit of a downer

Greeted by friendly, attentive young lady who ensured we had a relaxed, enjoyable meal.Great menu, plenty of choice. We had starters and mains which were all beautifully cooked and piping hot. Had no room for pudding!!

Had the best lunchtime experience today, staff were so so helpful and friendly, cocktails were spot on, food was delicious and plentiful. Had mussels to start, which we shared, served with crusty fresh bread, then we moved on to haddock and China's and 3 cheese macaroni.....absolutely gorgeous.....only problem was...we couldn't finish it...wish I'd asked for a doggie bag! Will definitely be back.

Long time to serve,then told they had no mash or veg,sorry for the hard working staffIt will be a long time before we would go back

Very slow service waited over one hour for a very disappointing main course had to return mussels which were cold.

We were at a large family function on a Saturday at lunch recently and were very impressed with the quality of the food and efficiency of service received by the staff. The restaurant was very busy with our group and a wedding there but they brought our food out quickly and it was all tasty!

Having returned a second time for Sunday lunch, we had raved about the size and freshness of the mussel dish, bringing new guests.We ordered them a as main and found the portions to be same as starters and the mussels completely inferior to previous visit. Sorry,very disappointed. Service was good and atmosphere fine.

We stayed at the Drummonds hotel & Steakhouse for 2 nights. From the moment we stepped through the door the staff could not have done any more for us, so friendly, helpful and fussed over our 4 month year old baby making out first family trip a very special one. When taken to our room we noticed it only had a shower and not a bath, so we asked if it was possible to have a room with a bath. Within minutes we had new keys for the new room and moving was not a problem. The room was plenty big enough for us 2 and baby with everything you would need and expect from a hotel room, kettle tea, coffee, hairdryer, toiletries etc. Room was spotlessly clean and smelt lovely. 2 big windows flooding light into the room and was very quiet. We ate dinner in the restaurant that night, service impeccable, food delicious, atmosphere great! Breakfast in the mornings was amazing, full cooked breakfast, quick unprompted service again! Couldn't fault this hotel from start to finish, definitely deserves more than its current 3 stars! Will definitely return and recommend to family and friends! Well done Drummonds Hotel!!

Excellent choice of menu with a discounted lunch menu. We ordered fish and chips which was superb. Cleverly portioned and melted in the mouth. Attentive service. Will definitely be back.

Recently stayed for 2 nights and it was as expected from a 3 star hotel. Very clean, comfortable, and warm. Food served was fine, portions perhaps a bit on small side if you are talking value for money. Maybe it is because I am a local that there is a bit of bias creeping in here that makes me say the best part was the lovely welcoming staff who could not do enough for you.

Table for 4 booked for 2pm, food eventually arrived at 3.05pm. On arrival we were informed there was no steak pie, no haddock and no mashed potatoes. We suggested that by the time we had received and eaten our first course, chef would have had time to peel, boil and mash the potatoes, but the answer was that he would not. We ordered lentil soup and 25 minutes later received celery and pea soup (chef forgot to tell waiter that the lentil was finished!). We returned the soup and declined to order an alternative starter and simply asked for the mains to be served. 35 minutes later, still no food - so we advised we would be leaving in 5 mins if the food was not served quickly. It arrived. My pasta was without green beans because chef again had failed to advise he had run out!! All in all a quite terrible experience and we will never return. In their favour, the bar man/floor manager on that day did everything he could and was extremely apologetic but it was so appallingly bad, that even his apologies could not make a difference to how we felt. Waitress was a tad stroppy too when she came to collect the plates and asked "how was your food today" and we replied honestly, but politely that it was not good. She made no comment, lifted the plates and stomped off!!

The family room was clean, comfortable and quiet. There is ample free parking and free wifi. Had a meal in the restaurant and cannot fault the food and service. The steaks are to die for! Our party also ordered the cod and lamb. Both were fabulous. Staff are a credit to the hotel and restaurant.

Out for dinner with a couple of family members and the food was amazing,all had 3 courses and my main course was a double burger with bacon and cheese which simply was beautiful,actually far to much but what i did eat was really enjoyable.All 3 meals were really well presented and all tasted great.Service was very good aswell with all meals delivered in an appropriate time.Great place to eat!

Having had a great Christmas day lunch in 2014, we were looking forward to a similar experience in 2015. Well, how wrong we were!Firstly, we had previously asked to join our party of 7 with a party of 3 at the same table and were told this would be fine. When we arrived, our tables were still separate, with the table of 3 squashed between ours and another - thankfully the children sat there. as there was insufficient space for an adult.Food was a major disappointment. At +£20 for a childs meal lthat would normally cost a fiver, the children pre-ordered from the adult menu...starters for all were tiny and basically looked as though they had been thrown together - a little bit of rocket on the side as garnish! Soup was luke warm at best!Kids ordered steaks (medium) from the adult menu. Cremated is an understatement. All our steaks were dry and pretty much inedible to the point we had to ask for a sauce. Turkey was like a slice you'd buy from the cold meat counter in Morrisons. Parsnips were rock hard - you couldn't even cut through them with a knife, let alone eat them - replacements were provided as a token gesture.Desserts were edible, coffee was cold!When asked how our meal was by the lady serving coffee, we replied not good, she replied "oh, I won't ask then"!Up until this point, we have been regular diners at Drummonds and to be honest have never had an issue with the food, but c'mon guys...we paid premium prices for a less than mediocre meal (that was on the function menu at almost half the cost). Clearly we were unhappy at the time and complained a couple of times, yet no-one showed interest.We will struggle to come back!

I wrote on here re Xmas dinner , I take my hat of to the management who took full responsibility for the Xmas day carnage and gave us a full refund .will go back again for dinner and give them a try .

My husband and I fancied some steak, so we found this little restaurant not far from where we were staying. We both had a rump steak with chips, onion rings, rocket, tomatoes and mushrooms. The steak was not done exactly how we had asked for it (it was medium as opposed to well done) but it was amazing. Extremely tender and tasty. The service was great too and so was the atmosphere and decoration. It was reasonably priced and we totally recommend it.

Best steak I have had in a long time, generous portions and excellent service. Reasonably priced and fantastic, well thought out selection on menu. Lovely flatware and crockery and glasses were really nice.

Visited today for staff Christmas lunch, group of 12. We were a bit concerned as we had heard bad reviews recently, however pleased to say that everything went well. Food was excellent and reasonably priced. Staff attentive and service good given how busy it was. I had a mixed grill which was just too big! Steak was excellent, best I have had in a while and I like my steak.

Visited Drummonds for a catch up with family and friends,great selection of food on the menu and at reasonably good prices aswell.The menu had loads to choose from and certainly was something for everyone,myself personally had the Balti Curry with rice and nan bread and this was delicious.I have to stay my Dad ordered the half roast chicken and was thoroughly surprised at the portion size,he does have a big appetite but on this occasion he just couldn't manage it all as the portion size was massive - very impressed.The presentation of the food was excellent aswell.Out of the 6 of us not one of us could complain about anything,the service was very good aswell as we weren't made to feel rushed,even after our meal we were allowed to move to more comfortable seats in front of the bar.A couple of the party decided to have a cocktail and were again very impressed with the choice on offer, the presentation and the taste of them.First visit since this place was taken over and certainly wont be the last,it has everything you could possibly ask.

The staff were welcoming and friendly and soon brought the Menus and or drinks order.There was a lot of choice on the menu and also a special menu with the Sunday roast of the day,and a price for 2 or 3 courses. Our food was served quickly and was nice and hot. our only grouse was the gravy was over the Yorkshire pudding and made it soggy. ,We will visit here again.

We had booked a room for our business colleague travelling from London today. The room was far from acceptable but the manager was not in the least bit interested in dealing with it. Had to move to another hotel! Very disappointing but having eaten there on several occasions and had poor quality food without anything being resolved we are not really surprised.

I come in here for a drink sometimes and it is a fine place to go in the area. For food my last visit was a family meal for a Sunday roast about a year ago that my mum describes as the worst meal she has ever had. With those words haunting me, my friend and I had a meal here on Friday night. Picking smart from the menu and realising this place is going to be basic then it is okay. Average service and some daft serving mistakes I have come to expect at Drummonds. Example this time round was that my chips came in a funny metal cone stand that had a little dish attached for sauce but they had just left it empty. This restaurant is pub grub done fine and I think it would be sensible for them to move away from the image they are trying to sell of a fairly high end professional steakhouse. I would be very surprised to hear that anyone had ordered the chateaubriand from this place.

Was here last night .overpriced .had prawn salad .iceland lol .plese dont go.floor is a hazard be very careful

Went for meal had haggis to start with was warm then there was no roast beef had steak pie.waiter not helpful at all.