Drapers Hall in Shropshire

Had a fantastic stay here at the very end of March. Lovely boutique type of hotel. Owners and staff so friendly and helpful. Changed one of our rooms to a more suitable one after we arrived with no problem at all. Our evening meal was really special and delicious as was breakfast in the morning. Great unique building in a great location. Will definitely be going back. Lovely cocktails too

I stayed here with my partner recently. The hotel is situated in a very beautiful old tudor building with plenty of history throughout, the staff were also extremely friendly. One small criticism was that it was very difficult to regulate the temperature as there didn't appear to be a thermostat in our room.

We recently stayed at Drapers Hall and we would definitely recommend. The hotel is beautiful and decorated to a very high standard. The owners are extremely pleasant along with the very attentive team of bar and restaurant staff. The breakfast was delicious with quality produce. We will be sure to stay again next time we are in Shrewsbury.

Couldn't fault this place, welcoming, food excellent and stunning decor.

Firstly the Chef Absolutely fantastic choice variation and taste from any one of the 7 courses and breakfast I could choose from one because they all tasted fantastic . A chef that comes out to ask if you are enjoying your plate makes you feel very special. Front of house Superb from the first minute to when we left you made us feel completely relaxed and part of something special. Never saw you sit down but watched and enjoyed your attention to detail and connection with every customer is something a lot of the finer eating establishments could learn from Superb. Waiting staff What a bunch of lovely people smiling and enjoying the evening you never even had to ask for a drink as soon as your glass was running low it was topped up or refreshed with some more lovely wine. Rooms Superb plush comfy and the whole experience was brilliant thank you for letting us be part of the new years festivities x We will be back soon x Mand and Steve

My father came to the UK from the US for my wedding, and booked into the hotel for the nights after to stay in Shrewsbury. I drove them into town around 11am, which is quite early (he had contacted them asking for an early check in, and no one replied). The door was locked, and my two phone calls went unanswered (yes I was calling from a UK number, I live here). Despite the fact that an Amazon delivery driver was there and called a contact number and received an answer (and was told he would have to wait 10/15 minutes just for someone to come take delivery!). With no answer and no indication of how long we might have to wait, and being very nervous about how helpful they would be having ignored both my calls and his previous messages, I took them to a different hotel. I’d have been happy to wait until a designated time, but without any answer and with all of my wedding things to get back to my own home, waiting indefinitely until someone came or decided to answer the phone was not an option. Perhaps staying in the hotel itself is lovely, but if there is no communication or commitment to even answering calls when guests need assistance, I’m not sure how it can be a 5-star hotel.

An excellent meal, would recommend. Wonderful combination of tastes

Booked in here on a Saturday night, only a few tables eating so that should have sounded alarm bells. We waiting nearly 20 minutes for two drinks and the rude person just said they were short staffed ! We ordered and by now only one other table was eating but took OVER an hour for such a simple dish ! Not even a sorry for the wait, so we ate what was in front of us and then stopped ! My food was so so salty it was uneatable ! I was told again they were short staffed so a bar person was cooking and they were't very good, well that was an understatement. We left owing for four cokes, two mains and presumed as we had not eaten the food it would be discounted of free, O no ! they charged us full PLUS a 15% service charge ! Truly the worst experience in Shrewsbury.

Food is exquisite, service excellent, great ambience. Best meal in a very long time.

Lovely hotel with lots of character. Rooms a little on the small side and fan provided (it was very warm) was poor. Great location and delicious cooked breakfast.

Superb evening meal - a treat for the taste buds in historical surroundings.

Special setting. Nice presentation but small portions. Pricey.

Beautiful stay here. The lovely staff, Sam and Chloe, made it even better x Extremely comfortable bed in tastefully historic surroundings!

Sunday lunch excellent, professional service, great atmosphere

What a fantastic hotel, lovely experience. The staff are very welcoming and the food is excellent. The cooked breakfast is delicious and would definitely recommend. Plus the bed was incredibly comfortable.

The best Sunday lunch ever! Have also had lunch and dinner here before and cannot fault anything, food and service are amazing. Would definitely recommend 🤩

Lovely coffee in superb setting with lovely staff.

Stunning, as always. Thanks guys!

Fantastic atmosphere, amazing food 👌

The service and location are excellent. There's very little to dislike about the food (apart from the terribly scrapy plates!) My major quibble is the price which I felt is too much for what you get, particularly the wine. HArd to fault in many ways but excellent Sunday lunches are available at a more competitive price in the area.

Decent food, nicely prepared and well presented in lovely surroundings. Vastly over priced wine. Having been a few times now I won't hurry back as there are other, more competitively priced options available

Had our work Christmas party here. The food was fantastic and the service was amazing.