Based on 535 opinions finded in 2 websites
Based on 535 opinions finded in 2 websites
Opinions
Wow, what can I say about The Dower House Hotel that hasn't already been said! We had our beautiful wedding there on December 6, 2024, and everything was amazing. All the staff went above and beyond for us. The food was simply the best. Our bedroom was amazing, and a massive thank you to Jade and the staff for making it perfect. I have never seen such a beautiful venue, and all of our guests were in love, too. It makes it even better that we had asked for all the Christmas decorations to be up (if possible), and it was just beautiful. Well done to all who work there! I will be forever singing your praises. Highly recommend for any wedding, party, or simply a beautiful meal. It won't disappoint you at all. Worth every penny and more.
Stacey Hatliff Mann . 2024-12-13
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Sunday lunch enjoyed by us both. Able to sit in the bar enjoying a wonderful open fire in November.
Andrew E . 2024-12-11
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Sunday lunch very good, service from Ethan excellent 👌
WENDY HUNT . 2024-12-01
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Very variable. Characterful dining room, bar and lounge. Lovely bedroom but the chairs were falling apart at the seams. The food and drink staff seemed lovely, particularly the breakfast staff. The service elsewhere was great one minute and quite poor the next. Complained that our room hadn't been made up at all one day and although we got an apology it didn't seem sincere and I asked for fresh towels at the same time which never arrived. The food was good but not great Could be so lovely, but just missed.
Pat L . 2024-11-03
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Went to a wedding here and it was perfect. The whole experience was amazing 💯 highly recommend
Emma Wenlock . 2024-10-26
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Visited for a wedding, wow it is amazing, beautiful scenery, beautiful building. The ceremony was amazing and ran very smoothly. The canopies tasted fantastic with the evening buffet also was extremely tasty. All staff were polite and helpful. All in all a 10/10
Malcolm Clarke . 2024-06-17
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The Dower House Hotel is something else! This was the only venue we viewed and fell in love straight away and knew we didn’t need to look anywhere else! I don’t even know where to start- everything about the venue was amazing from start to finish! Jade is an asset to the hotel and looked after us every step of the way! All my constant emails were answered with no bother! She made me feel so at ease on the day! Ethan was a big part of our day as well! He was there all night Thursday setting up and again there all day on the Friday! He really was a gem! The food was out of this world from our wedding breakfast, sausage and bacon butties and the breakfast the next morning! Everything was perfect! Every single guest commented how beautiful the venue was and how attentive the staff were! We literally couldn’t have asked for anything more! Thank you Jade, Ethan and The Dower House for the most perfect day!
Lauren Miller . 2024-06-10
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I came here to celebrate a wedding and stayed in a beautiful room, the hotel is immaculate the grounds are stunning and the staff went above and beyond, i cant praise them enough nothing was too much to ask they were all friendly and accommodating, the food was outstanding too 5 out of 5 on every level.
Christina Jackson . 2024-05-17
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Booked a private event room and was very very pleased with the room. The bar area was close by and was also great, soft seating, and bar seating. The service was great and prompt. The meal was great too. Our party no was 18. Highly recommend.
George Gaduzo . 2024-04-20
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I’m not sure I’ll ever be able to fully put into words just how grateful I am to all the staff at The Dower House for making our dream wedding day a reality. Myself and my bridesmaids stayed at the hotel the night before the wedding and staff could not do enough for us, we had our breakfast served to us in the wedding dressing room and this was a fantastic start to what was to become to best day of our lives!! Throughout the wedding planning Jade and Max answered every single little query and always reassured me that everything would be fine! Which it absolutely was! Jade was an absolute star on the day and helped me more than she realised, when I was feeling nervous in the morning, she was always there to reassure and when I realised I’d made an error with where I’d put my parents tables, it wasn’t too much effort for Jade to come in and switch it over at the last minute, I will be forever grateful for that! Ethan was fantastic at the end of the night when we weren’t quite ready for the party to finish and he accommodated our late night drinks. The food was absolutely second to none, from the canapés, to wedding breakfast to the American diner buffet in the evening!! Compliments to the chef!! So many people have commented on what a fantastic venue we had, how amazing the food was and how accommodating all the staff were and both my husband and I would wholeheartedly agree! The Dower House have the very best team! And whilst we are sad our day is over, we couldn’t be happier with the venue we chose and would highly recommend anyone looking for a wedding venue to go and look at The Dower House for yourselves. It will not disappoint! Thank you very very much for playing a massive part in the best day of our lives.
Saffron Conneely . 2024-04-16
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Wedding event perfectly catered to, absolutely faultless. BUT ... my disabled sister found the disabled room in need of a few things, & the evening meal disgusting with no replacement/apology/money back - nothing 😡 she will be posting a more detailed review!
Deborah Irving . 2024-04-11
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Stayed Saturday night for one night on a trip to the east coast excellent hotel stayed in the lodge, nice breakfast and very good staff, breakfast was quality ingredients and very well cooked
Ian . 2024-03-10
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Unfortunately the room we were given had a large water stain with peeling paint over the shower and black mould around the bath, this room later had water pouring through the ceiling by the entrance door, luckily by this point we had asked to change rooms. The second room we were given had some mould around the bath/ shower area but not as bad, there was no toilet roll holder or toilet brush in the bathroom, no cushions or waste bin in the bedroom, it all felt like it had been stripped back to the extreme. We had to wait some time to check in due to no staff around when we arrived. The hotel is stifeling hot, the heating should be turned down a few notches. We were woken in the night by what we think was a stag calling, this went on for about an hour. The breakfast and dinner was good and service in the restaurants very good but this has not been the relaxing or enjoyable stay we expected or had hoped for.
Sharon Jakeman . 2024-02-06
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Not what we expected was ok but would not return. Full review on TripAdvisor
Steve B . 2024-02-05
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On arrival at Dower House hotel, we were made very welcome at Reception. Our room was in The Lodge building, it was very clean and comfortable. New Year's Eve celebrations were great - meal and entertainment very good. Quality of food and service was excellent throughout our 2 night stay including breakfast both mornings and dinner New Year's day. We enjoyed being there and would definitely recommend the hotel to family and friends.
Paul Skinner . 2024-01-02
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Get a grip on your fire alarm management, was going off in the afternoon and has woke me up at 6:30. (There was no fire)
Dappa . 2023-11-09
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Beautiful place we had high expectations but sadly it was not to be !! I ordered seafood linguine tasted like tinned tomatoes and rubber fish terrible my husband had steak with chips steak was tough chips under cooked he left half his meal . We ordered a bottle of wine a white chillen on menu it was £27 when our bill came it was £36 !!! That's £9 more I questioned it and new bill came amended good job I checked . Device excellent sorroundings beautiful but food sub standard my linguine was £22 not worth the money we go to the Bank house at Hathersage and the linguine there is amazing all together a better experience for the same money . Please take this review as constructive criticism and look at your product as the restaurant and staff are amazing.
Joanne B . 2023-10-21
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Beautiful hotel in beautiful location. Party of ten. We had 5 rooms in the coach house. All our rooms were large and very well furnished with lovely bathrooms. Spotlessly clean too. Cream tea in the afternoon, dinner in the evening and breakfast - all excellent Every staff member was friendly and nothing was too much trouble. Special thanks to Ethan our waiter.
Sarah Stevens . 2023-08-28
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Perfect location for our wedding! The team at the Dower House could not have been more helpful, from the first meeting with Carolyn (their wedding planner) to discuss initial dates, through to the eventual wedding some 18 months later. We felt engaged with and in control every step of the way. Communication, mainly by email, was always efficient and engaging and nothing was ever too much trouble. On the wedding day itself, all the staff went above and beyond, taking the time to introduce themselves to us personally and making sure we wanted for nothing. The weather on the day was glorious (10th June) and we were able to get married outside under the folly - the most idyllic and romantic location. We loved the fact that we were exclusive, unlike some of the bigger hotels that perhaps run at least one other wedding on the same day. The food was beautiful and plentiful and all of our guests commented on the quality of the food and the attentiveness of the staff from the minute they arrived to the minute they went to bed. The following morning, all our gifts and things like left over cake, had been carefully packaged up by the staff and made us packing up much simpler than it otherwise might have been. We have been to other weddings at larger venues, where you simply do not get this level of service or personal touch that you do at the Dower House. Just perfect.
lee willoughby . 2023-07-05
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We wer delighted with the whole experience. The staff, all the staff, we're lovely helpful people. Food was plentiful and good value. Setting is a delight. We have booked for next year as soon as we got home.
Ian Jones . 2023-06-13
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I would just like to say a huge thank you to everyone involved with the planning and execution of our wedding on the 29th of April. It was everything we could have hoped for. A special thank you to Carolyn who has been absolutely amazing from day 1, Ethan who is an asset to the Dower house for putting up with our drunken guests (bridesmaids). Professional, friendly and approachable everything you need from a place hosting your big day.
Amy Curtis . 2023-05-16
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Went to a wedding reception. Stunning hotel and gardens. Perfect wedding venue.
Calum Shaw . 2023-04-12
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Lovely early evening meal in beautiful surroundings served by very pleasant, friendly yet professional staff, would highly recommend definitely will be returning 😀
Pauline Mountain . 2022-10-29
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An amazing place,and the staff very nice and friendly,well looked after.thanks
Terry Rice . 2022-10-09
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Fantastic meal and can't wait to stay in later this year.
Craig Sargeant . 2022-09-21
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Didn't get to check in until after 7pm due to the room being a total disaster. Mess in the toilet - bathroom dirty towels and not cleaned- bed been slept in and cutlery around the bedroom. Management lied told me I'd get a full refund amd left his duty manager an order to only give £50.50p refund and until now I'm still awaiting a reply as I was told I would get a phone call . Also the out building don't stay in there constantly being woke up by banging doors until 2am . In reply to your reply I have a email from you saying we were being out in the out building away from all the noise so we wouldn't be disturbed.
david waugh . 2022-08-08
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Love it here. Beautiful, friendly and food is delicious. Can't wait to get married here next May 🤍
Lou Hind . 2022-07-19
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Didn't stay overnight Coffee with scones in lovely gardens surrounded by trees and quiet
Robert Gausden . 2022-06-08
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Great food, clean room with friendly and efficient service.
Andrew Copeland . 2022-04-24
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Beautiful.Hotel staff was excellent nothing was too much trouble and food and rooms was first class definitely stay again
Carol Hopkinson . 2022-02-24
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Well organised & very efficient with excellent food & service
David Hawkins . 2021-12-09
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Oh lovely!! Everything superb!! We will be back!!!
Joan Bagshaw . 2021-10-19
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So I was really surprised. We booked well in advance but had a choice of tables in a nice contemporary dining room. People of Yorkshire, what are you doing? Really nice Sunday roast fare at a good price with good veg, humongous Yorkshire puddings and a sensible wine list. Service was a bit patchy but the food was good enough for that not to matter.
Mark Gibson . 2021-08-22
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This hotel is in lovely grounds, excellent accommodation and a fabulous place to stay.
Valerie Short . 2021-07-11
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Great little place located in lovely surroundings
Graham Collins . 2021-06-01
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Breakfast and dinner were a good choice and very tasty. Portions were a good size and all of our party commented on how delicious the food was.
Lorna H . 2020-11-06
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The best hotel iv been to. I will return. Clean and tidy and well maintained
HYKER B Gaming Platform . 2020-09-13
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My husband and I had a lovely meal last night whilst we stayed at Dower House. Garlic mushrooms we’re delicious and my sea bass was amazing that sauce wow! Husband loved his pate and his chicken and chorizo burger. And the desserts were gorgeous, red velvet brownie and lemon tart. Whole meal was around £33 with the eat in to help out. Which was a great surprise. If I could offer any advice it would be to maybe dim the lights and perhaps put some candles on the tables. It would create a lovely atmosphere in such a pretty space.
Julie S . 2020-08-25
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Beautiful place rooms fantastic well worth a visit. Would be if they extended breakfast time on a sunday morning just a thought
Pauline Moody . 2020-03-08
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Superb food and atmosphere, will return.
S Atkinson . 2019-12-17
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Hotel for Woodhall Spa. Comfortable just of main street.
Mike Mullaney . 2019-12-12
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As a former resident of Knaresborough we chose this hotel based on an assumption it would of a good standard. Wrong. Well I agree with all comments regarding tired rooms. I disgrace in this day and age but they clearly think they can get away with it. The main complaints are regarding noise. Single pane windows do nothing to soften the relentless noise of traffic all night. As many have mentioned it is an old building. Paper thin walls and creaking floorboards also add to noise levels. However, the worst aspect of Room 11 was that it is above the dining room. From 3:30am until 5am I was kept awake by staff going about their duties in what sounded like job nail boots on a laminate floor and slamming cupboard doors etc. At 5am I got of bed to find out what was going on. I challenged the staff member on the noise keeping me awake and it being unacceptable. He was visibly sorry for this and agreed “there was a problem”. In my view the problem is having staff working in the middle of the night and making a racket. Because management have told them to. This morning I am tired, angry and needless to say I will not be back. Not good enough.
Jonathan C . 2019-11-24
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It was quite expensive £28.50 each for a 3 course meal. The prawn cocktail was very disappointing and served in a drinks glass which made it difficult to get your cutlery into to access the food. My main course was chicken in a white sauce, which was served on a stone cold plate, making the food cold too. The chicken was very dry and overcooked and the vegetables which were served separately were also stone cold, and very few between 4 people. A lot of food was left on our table, and we agreed that if the WI booked next year we would not attend.
Sue A . 2019-10-24
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Wonderful and very kind helpful staff. Great food too
Margaret Wilcox . 2019-08-27
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Great food and very comfortable.
sk3Lph . 2018-03-11
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Fabulous Burns night dinner, fantastic staff team. Well done Ann
Nina Atkin . 2018-01-27
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Afternoon Tea was a wonderful treat. Twenty two people in our party & the service & attentiveness were superb.
Kit Talbot . 2018-01-19
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Lovely hotel, amazing grounds, spot on G&T
Jason Chester . 2017-08-10
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Wonderful surroundings lovely food and atmosphere
Kelly Barton . 2017-04-01
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Great food, nice place and nice location
Alan Armstrong . 2016-12-16
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We had our wedding reception at this hotel and the staff couldn't have been more helpful. I have returned on several occasions for other events and the service has always been great. The venue itself is beautiful and the rooms are perfectly presented. I will return!
David Collins . 2016-09-04
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Attended a family celebration at The Dower House on Sunday. The food was delicious and well presented. We had a long, leisurely Sunday lunch with just the right amount of service from the friendly and helpful staff
Hilda H . 2016-09-01
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excellent continental or full english breakfast. Evening meals exceptional - good variety, cooked to the highest standard by friendly, efficient staff
_jeansmith923 . 2016-08-25
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Afternoon tea is my mums favourite treat - we have sampled many around and about Harrogate. The dower house is definitely the best ! Lovely sandwiches, scone jam an cream to die for, and small but perfectly formed cakes ! Better than Betty's ! Good...
DawnE77 . 2016-08-08
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We ate here twice during our stay and it was not bad at all! The chef is trying to please and the waiters are very helpful to make sure everything is as it should be!
502hildev . 2016-06-23
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Shame that the food was cold (sunday lunch)starter was good.Roast beef was cold yorkshire puddings over cooked & veg cold. Desert was good. Very clean smart restaurant, lovely reception just not worth the money, maybe it was the wrong time to eat on a Sunday...
Graham F . 2016-05-22
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I eat here whenever I stay and the food is always excellent. I had a ribeye steak last time. It was really good.
Westons103 . 2016-05-13
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This is the typical hotel restaurant - ideal for a buffet breakfast but not so comfortable for dinner. There are no screens or booths so the place has the feel of a cafeteria, albeit a very pleasant one. Service was snappy and efficient rather than...
SingaporeBizTravel . 2016-04-29
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Had a lovely day today at Imagine Spa with my husband. We enjoyed the raindrop massage and mini facial which were both perfect. My therapist Hannah was just brilliant! Perfect! We felt so chilled after using the facilities and relaxing in the relaxation room! Excellent...
amelia M . 2016-03-11
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Cannot fault a thing with the food. Was full of flavour and taste and overall just fantastic. Service was warm and welcoming by all. Prices reasonably and just a lovely little restaurant. Restaurant associated with hotels are often forgotten about with the locals and just...
Lijobe26 . 2016-02-28
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Lovely room, great staff, wonderful spa, treatments amazing. Great value for money. Loved it 😀 they also let dogs stay.
mindi_12 . 2016-02-26
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The price is value, cheap and has good quality. However, the choices for both starter and main are limited. Recommended if you visit Knarsborough.
Dan M . 2016-02-20
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We held our small family wedding party here for 25 people in December. We were given a very pleasant private room for the reception and allowed to use all the facilities of the dinner dance/disco after our meal at no extra cost. The manager Jonathan...
YorkshireLady123 . 2016-02-08
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Booked two nights, but cancelled the first, receiving a confirmation e mail. On arrival the receptionist called Ewa, who did not welcome us, 'demanding' our names first, within a minute had told me I would be charged for the first night. I showed her the...
MP1york . 2016-01-12
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What a beautiful little town. The historic house which is now the Dower House hotel was very comfortable and the staff were great. The breakfast in the morning was second to none and generally the stay was well worth the money.
Ivor H . 2016-01-06
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although breakfast is excellent, the dinner menu is extremely limited both in choice of starter and main course and in vegetables served
ledwidge . 2016-01-04
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We gathered for an annual extended family gathering from all over Britain and were treated royally by the Dower House. A great Christmas menu with plenty of choice. The dining set up was fantastic - 23 people around one table, beautifully laid out, a real...
Roy S . 2015-12-29
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Dower house has a lot of competition in the area but holds its own well .ok value first class staff ,clean rooms that offer u all you need for an overnight stop. Close to bars and reasturants and other attractions ,good parking and a outstanding...
peter f . 2015-11-09
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When staying near Harrogate I usually stay at the Dower House which is a good hotel. Storm is the restaurant. The food is delicious and the staff are very nice. Breakfast is also good.
Westons103 . 2015-11-09
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This restaurant is trying to be something that it is not. Service was extremely slow and the food stone cold. The tables were veneered wood that was chipping off and the centre pieces dreadful.
Alison O . 2015-09-28
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Found the Dower House restaurant very spacious the menu was small but adequate and staff very attentive
marrayBedfordshire . 2015-09-17
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A pre-wedding BBQ was held at the Hotel on Friday evening and the food was excellent. There was also a wedding being held so the bar was quite busy and slightly undermanned but the grounds where we were were beautiful and the staff helpful and...
Rachiebarker . 2015-08-10
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As with my previous visit, I had a great time at The Dower House. It's comfortable and convenient, and the facilities are excellent.
St_Ogpan . 2015-08-03
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Good service in the restaurant. Expensive drinks at the bar though, which drives you into town. Although town is only a short walk.
Vicky W . 2015-07-28
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The staff were really helpful while we made our selections, we ate in the bar area which is a traditional setting and very relaxing. The food was excellent and plenty of it. Would recommend visiting if your local even if your not staying at the...
KDandMD . 2015-07-14
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very nice and well presented; we had ham and eggs with chips and a Caesar salad.In the morning the breakfast was particularly nice, there were prunes!! all very nicely done and not too fatty which is sometimes a problem.
alaneames . 2015-07-14
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Meals werent to expensive staff was great. I wouldnt go back as im sure there are more cheaper options for the same quality in Knaresborough
Barb S . 2015-07-03
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Food was amazing the staff were lovely very knowledgeable about thier menu and more than happy to help
Kimberley E . 2015-07-01
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Food was well presented and excellent. The writing staff were attentive and Andrea in particular was very efficient snd friendly.
Bigfoot_n_Her . 2015-06-28
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The burger is great, chips are home made not frozen, sausage and mash was ok, staff are really keen but inexperienced and the choice of food and wine is limited.
D87EIadamt . 2015-06-09
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Food in the bar area had been excellent so we were a little disappointed with the restaurant. The menu was different to the one wed looked at earlier. Chose cod but although it was a white fish and tasty enough I don't think it was...
kathBarrow . 2015-05-27
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We enjoyed an evening meal in the restaurant, which we found to be very good value. There was a good choice of menu and the quality of food was very good with reasonable portion size. The service was prompt and friendly
tug568wil . 2015-03-27
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We recently came here for my mother's 80th birthday. As there were 15 of us we had a private room which suited our needs. Jennie showed us round on our intial enquiry and was very helpful. She promptly sent out the menu for us to...
YorkshirePearl . 2015-03-26
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This meal was held in a very noisy area of the Dower House with singers performing between courses. The cuisine was very ordinary - but the company made up for it!
springbuck-kwa . 2015-03-17
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Good menu good wine options, lovely atmosphere. There staff were very attentive and always willing to help
DavidS232765 . 2015-03-04
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We booked a meal for the local horticultural society with a little trepidation, since the catering in the past has not been a particularly high standard. However 22 of us had an excellent meal with a good choice of courses. Both the quality of food...
con1702 . 2015-01-21
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Ate in the restaurant on Friday nite soup was cold,ordered the chicken in mustard sauce had to look for the sauce very thin on the ground and no vegetables all you got was half a ton of new potatoes for pudding ordered sticky toffee pudding...
janeF633JU . 2015-01-02
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So disappointed with Christmas Lunch, £79.50 very sparse portions came away feeling hungry, not great for a Christmas Lunch staff were lovely and service was great, just not enough food, wont be going again at Christmas time, sad to have to write a bad review...
Heather P . 2014-12-25
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We had our evening meal and breakfast in the restaurant, our lunch in the Spa relaxation room. Everyone was friendly & helpful, good menu choices. Reasonably priced.
Kirsten H . 2014-11-23
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Had a great nights stay on business. After a long drive following a busy day in the Office, all you need is a friendly efficient welcome, and that is what I enjoyed. The big chains could learn a thing or two from great hotels like...
krizzb . 2014-11-19
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We would definately recommend The Dower House, the food is exeptional, really good chef cooked to perfection, it is our third visit, and we like it so much we have booked Christmas lunch . It is a lovely hotel the staff are all really friendly,...
Heather P . 2014-11-18
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Stayed there for our anniversary had a really good stay.Stayed in room 5 with the four poster very spacious and clean, used the spa and gym facilities which were fantastic,would certainly stay again.Just a small moan we didnt get the tea/coffee replaced so didnt get...
DazProv . 2014-10-28
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We recently visited for a cricket club dinner. The food served to us was very disappointing, my friend had lamb, it was tough and very fatty, I had salmon, it was very bland and dry, the mash potato with the lamb was lumpy. Someone else...
Heather J . 2014-10-20
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Just been for 3 nights and enjoyed our stay. The room was very nice and breakfast lovely. The room had recently been updated but only the decor, the shower was terrible, could hardly get any water out of it and on the last night we...
Denise M . 2014-09-29
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My daughter and I called here for a quick lunch last friday, as we have a tastecard it was excellent value for money, the waitress was very pleasant and the bar area has a good atmosphere even though it was very quiet.
Happyholidayer8 . 2014-09-14
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I have just had a fabulous night away with my husband for our 3rd wedding anniversary. Our room was lovely very modern (room4) the shower was ok but not a power shower, i also received a bouquet of flowers which were displayed lovely on our...
Deb S . 2014-08-31
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Four off us stay at the dower house this week 2 off for 2 hight and 2 for 3 night we enjoyed our stay eat in the restaurant on our first night it was very good but a lack off ambeouons lights bright no back...
plum67 . 2014-08-17
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Very very disappointed with the hotel. In anticipation of my friend's wedding I booked a room in advance, over 3 months before the wedding, only to be then told 2 days before that they have no record of my booking!!! Very poor service, has ruined...
stevefresh77 . 2014-08-13
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We recently stayed at the Dower House Hotel and ate at the Storm restaurant on our first night. The food was excellent and the staff were very friendly and efficient. The menu selection was good and we both were very impressed with our meals. We...
KathyB632014 . 2014-06-29
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This used to be a great place to eat,recently it has become poor,the staff said it was due to a new chef,but the quality of meat is not as good as on my last visit 4 months ago.Even a better chef would struggle to make...
Steve D . 2014-06-18
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