Based on 132 opinions finded in 1 websites
Based on 132 opinions finded in 1 websites
Nº 273 in 338 in St Edmundsbury
Nº 7 of 7 Italian in St Edmundsbury
Opinions
We went as a last minute meal , we were concerned as only one other couple in restaurant but thought give it a try . So glad we did we had a pizza each and they were lovely cooked to perfection hubby had some extra toppings and they were generously added to the pizza now my only gripe please add pineapple as an extra I love pineapple on my pizza and please do a pepperoni calzone and u r my go to pizza restaurant.
18HelenG . 2024-07-14
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Went in today for lunch with my partner and daughter, I found the waiter a bit rude... My daughter who turned 18 in May offered her ID, to be told she was only just 18????? She's 18 on her birthday end of ... There's no only just so that didn't sit well, then the offer on the board outside advertised cocktails 2 for 1... He wasn't going to mention it because he still thought she was too young for two???? Then after well over 30 minutes no one came to get food order ... We were totally ignored so we paid for our drinks and left... NEVER will we return... Food looked good but I'll never get to know what it actually tasted like.
Scooterboy65 . 2024-06-29
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We had terrific pizzas here, delicate dough and flavorful. Just like we had in Italy. I don’t know why it wasn’t crowded but possibly because we went early. Nice jazzy music and warm atmosphere. Nice spicy olive oil for drizzling was great. We would certainly go back and it was exactly what we were looking for.
FLTraveler18 . 2024-06-13
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We had an average meal here. The starters were a mistake. Deep fried dough balls, chewy, huge portions and not enough dipping sauce. The pizzas lacked enough sauce and vegetables, so again seemed dry. The restaurant was practically empty but we were seated next to another couple who were very, very loud and the lack of privacy spoiled our meal.
Claire M . 2024-06-12
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Had a really nice meal here with my wife. Lovely fresh food, good service and decor. We enjoyed dough triangles, pasta, pizza and salads and all were really good. Many thanks for great meal out!
Philip B . 2024-05-10
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It was 9pm on a Sunday evening. We popped in to Pizza Express and were told there was no more food. Bizarre! So, we literally walked out and went right next door to Dough & Co. We ended up leaving there having had a way better pizza than we would have got in Pizza Express. We thought the decor was more appealing and the food better. The service was very good as well. It wasn’t very busy, but it was a Sunday evening, so may be that would explain attentive service. But, at least they had food! Out of the two places, I would choose this one again over the other.
Giovannimonkey . 2023-12-19
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This was a takeaways Margherita with extra 1.5£ for the ham. Is almost ridiculous for the price also because the margarita is 13.50£
Giacomo C . 2023-12-11
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We visited this restaurant as a family of three for lunch today. It was a complete let down. Although the staff were friendly and attentive, it took 45 minutes for our three pizzas to arrive after ordering. The pizzas themselves were way too doughy, caked with flour and - I can’t stress this enough - incredibly bland. The dough was tasteless along with the tomato pizza sauce. For £45 for three pizzas and a (once again) tasteless garlic bread, I’d advise to give this place a miss. Pizza express, prezzo or even Weatherspoons - all down the same road do pizzas that are a million times better, and they arrive quickly too. The toilets were also pretty grim and clearly hadn’t been properly cleaned in a long time. We wont be returning.
Mrs_HH89 . 2023-12-10
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Called in for lunch while shopping in the area. Staff friendly and helpful. Pizza nice with not a bad selection on offer, we both found one we liked. Cooked well and not burnt. Nothing not to like.
sid13 . 2023-11-26
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We both had a pizza each we expected a wait but we're served quite quickly. Exceptionally good pizzas nice friendly staff.
Peter S . 2023-11-18
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Delicious food, lovely waitress,nice decoration and a very nice coffee. Thank you guys I’ll be back soon 🥰
Natália B . 2023-10-28
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My first experience in the restaurant was pleasant together with my beloved and the service was wonderful as a very smiling young woman served me. The pizza was prepared quickly and the cappuccino was divine. See you next time thank you.
Sebastian L . 2023-10-28
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I was here whit my partner today fast and great service lovely kind workers. delicious pasta and pizza we had a tomato pasta and a high protein one and it was great. The cocktail was tasty to and the beer.Our waitress was fast and kind and really welcoming fabulous place definitely coming back.
Octopus B . 2023-10-25
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Great food pizza nicely cooked and delicious Really nice and friendly workers our waitress Vicky was really sweet and kind the atmosphere was great to loved the decorations. 10/10 definitely coming back!
Anna K . 2023-10-24
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I don’t tend to leave reviews, but I felt like I needed to today. My friend and I came to the restaurant today (Monday) just before 5pm and it was empty. It remained empty the whole time we were there. We were sat on the table nearest the kitchen and bar (and open back door). We ordered a starter to share of dough triangles and garlic butter, thinking this was dough balls. This turned out the be garlic bread, and butter so solid we could not scoop it with the bread. Then, my friend’s pasta arrived while she was still eating her starter. The waitress moved her starter out the way to place her food down in front of her, while she was mid bite. We then waited 5 minutes for my main, in the meantime I told my friend to eat as hers would go cold. The food was hot, but bland. We ordered profiteroles to share (we had to ask the waitress to give us more time as she took our dessert order almost immediately after our mains), and these were so stale we couldn’t finish them (which is saying a lot for us!). Throughout our meal, we felt watched by the staff, who were standing at the bar either on their phones or colouring something in. Because we were sat by the door, we froze. We were asked if we wanted to tip in such a way that my friend felt obligated to (that and the button to not tip was very small and easy to miss on the tablet). We were in and out within the hour, despite having three courses. This was a major let down, as the Dough and Co in Ipswich is fabulous. I won’t be back.
Lucie O . 2023-10-16
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I came here with my partner ordered a pizza it came out cremated also they didn’t have any hardly stock or drink stock
Ben S . 2023-10-08
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Excellent greeting, menu explanation I asked Few questions all answers made choices easier, well cooked, hot & very tasty. We had special date night deal everything was delicious and very good value, offered box to take away what we couldn’t eat, couldn’t fault a thing will definitely come back again
stuart3030 . 2023-10-04
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I went whit friends the place was lovely set beautifully neatly all the workers was kind and sweet our waitress vicktoria was really friendly and sweet fast serving and amazing food.
Kizzy S . 2023-10-02
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The food was amazing service is well our waitresses Vicktoria was really friendly and sweet great place and amazing staff and people so lovely and kinde
Resort23350513673 . 2023-10-02
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they were very busy but seated us quickly and offered drinks, garlic bread was big enough to share, pizzas were really good we all said we would definitely come back.
sam b . 2023-08-20
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This was our first visit to Dough & Co, and though we did have to wait a long time for our food, the service was awesome (thank you, Sophia) and when the pizza arrived it was excellent. Great coffee too. We had a really nice...
Peakgirl . 2023-08-19
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Awful service don’t bother! Waited an hour for food told they weren’t happy the first time so cooking again but didn’t tell us. When we got our food the calzone was full of water and the vegan pizza had non vegan mozzarella on it! No...
Adrian M . 2023-08-06
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Avoid, waste of money. Came with family and it was dead on a Fri nite, which I should have taken as a warning. Food was overpriced for the portion size. A handful of chips is £4.25. Air con is on so high that food is...
kate m . 2023-07-28
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... they are in liquidation As Pizza Express and Prezzo had large parties in (5pm) after our cinema visit Dough and Co was empty so we thought that would suit. We stood in the door for about 5 minutes and nobody came to seat us....
Susanne R . 2023-07-25
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food was ok ... however my biggest gripe is that we ordered through the app and food was more expensive than if eating in. The bag we collected our order in states ' for our best prices order through our website or app'. This is...
Experience618493 . 2023-07-18
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Avoid at all cost ! Pizza and pasta restaurant didn’t have pasta in the evening « because they had been very busy at lunchtime » and didn’t have any cooked pasta left so the « chef would have cook some pasta » ! Very stroppy young waitress who didn’t...
Nikki D . 2023-07-15
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Pizza very good. The rest a let-down. Barely anything from the drinks menu available, the salads are tiny and if you are gluten intolerant the menu literally advises you not to order anything at all. And I’m not joking about the hole in the toilet...
stuartforduk . 2023-07-15
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Booked a table and it let me book, came into town and arrived at the restaurant to a sign on the door saying they were closed! Would have at least expected a phone call to cancel the booking. Incredibly inconvenient.
lucyb143 . 2023-06-23
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La pâte levée, élément principal de l'offre de cet établissement, est formidable et ils savent la cuire à satisfaction. Quant...
Martin B . 2023-04-23
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We'd eaten at one of their other branches before and were very impressed. So, we decided to have an informal lunch here, during a day out in lovely Bury. We were surprised at how high the prices were, for simple pizzas, served in a casual...
louchelawyer . 2023-03-18
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Ordered pizza for delivery to a premier inn. I have to say it is one of the nicest pizzas I've had in a while. The dips were also excellent. The delivery was exactly on time and the website was easy to order through.
230annmariek . 2023-03-04
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Excellent pizzas, great doughnut dessert, extremely friendly staff and good value for money. Loved the concept of the wooden pallets being recycled into tables and wall panels.
Merlinfife . 2023-02-23
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Food was delicious (cheese pasta, avocado salad and ham and pineapple pizza). I met with friends who also enjoyed their meal. Restaurant was clean and for was fresh.
Inspire584506 . 2023-02-22
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I found this little place in Bury on instagram which looked great, and decided to book to try something new, I’m a big fan on Italian cuisine. However, this restaurant is more like a takeaway, could hear multiple phone calls going off every other minute....
s4s543vs . 2022-12-27
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I ordered 2 pizzas for take away at 12.30 and the waiter called me at 1pm that they've been let done by the driver so their other driver can deliver my food earliest at 2pm. Obviously I wasn't happy to wait 1,5 hour for 2...
987dzsenifert . 2022-12-18
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Never tried before so decided spontaneous visit, We got inside, looks relaxed and rustic (polite for basic) . We’re shown to our seats, restaurant was nearly empty. Ordered drinks and then ordered starters and mains….. starters arrived… ordered was bruschetta…. Served was slices of pizza...
davidjV3445BW . 2022-12-06
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How amazed was I to see last night a guest in the restaurant allowed to have a dog sit on he lap while at the table Is that really the thing to do in a restaurant… I don’t think it’s that hygienic The staff dress...
P8MRP . 2022-11-20
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The Veggie is delicious! The rest of my family enjoyed their pizzas too. We're staying in a local B&B and had the pizzas delivered. They were fresh and hot. We are used to a brilliant pizzeria back at home in Cheshire and our eldest daughter...
M5623NCcarolinee . 2022-10-25
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Ordered a gluten free pizza and I was asked if I was celiac or if it was an allergy. I responded allergy. I have had a mild allergic reaction this morning. I have eaten at this venue before and I don't remember waking up with...
L4142 . 2022-10-15
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We were excited to go to Dough&co for my husband’s birthday. Sadly our expectations were far from met and things went from bad to worse. I booked the cocktail special dinner on ‘Opentable’ reservation, and also given them heads up we were celebrating. Our waitress...
mgoo121 . 2022-09-18
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I went to Dough & Co in Bury St Edmunds last night for a Birthday meal with friends and 3 children. The young blonde waitress was boarder-line rude and made us feel uncomfortable from the minute we started ordering. She dumped the wine on the...
S8338HXelizabethm . 2022-09-17
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we went here for a birthday meal the staff was really polite and really helpful and the pizzas was amazing , will be going back many more times .
Craig08spurs . 2022-09-10
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I had the charcuterie starter for sharing. It comes with bread so they brought a gluten free (GF) pizza base; it was really good. My husband wouldn't have known it was GF from the taste. The selection of meats and cheeses was well chosen, complementing...
271br . 2022-08-29
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I had never heard of this company before and wasn’t too sure what to expect, other than pizza of course! Upon entering, the decor was lovely and we were welcomed by the staff in a cheery manner and were quickly seated. The menu is mall...
happychick1980 . 2022-07-28
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Food - Great The ‘ Buffalo chicken One’ pizza was outstanding. The cheesy one Pasta was good. Staff taking order- Rude Staff serving - Very nice, polite.
TheItalianStalllion . 2022-07-25
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Excellent pizza and a great meal deal on Monday to Thursday of two courses for 13.95, cheaper than the pizza I was going to have. The vegan pizza was really good, one of the better ones I’ve had
gregknowler . 2022-06-29
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Really friendly staff (including the older chap who I assume was the manager, very chatty) and the food was excellent, new favourite Pizza place in Bury St Edmunds. We had the Charcuterie with a flatbread to share to start, next time I think I’m having...
HargraveGas . 2022-06-20
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Lovely, friendly atmosphere, great pizzas. Superb staff and Martin was the highlight...he was so polite and engaging and courteous. Only niggle was they had no apple juice for our son and only fuzzy drinks as an alternative, no other juice. Apparently they had run out...
John R . 2022-06-19
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Great staff! Terrible pizza. Couldn’t get in to pizza express or prezzo so tried this. Service was really good but pizza wasn’t. I hope they make it work but it’s pretty disappointing. At least you know what you’re getting with the chains.
Cruiser61162619829 . 2022-05-31
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We wanted a meal out as a family, and it’s usually tricky to please our teenager, and our almost teenager, but our first time at Dough & Co was brilliant. Good choice of food and drinks for us and the kids, nice decor, good atmosphere,...
Maija B . 2022-05-06
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Saw that Bills was closing, which is a terrible shame as a favourite brunch spot of mine and my partners for the great gluten free options, so on Saturday 29th July we popped in for brunch. In the past we would always be warmly welcomed at the front. On this occasion we waited at the front for a few minuets with no sign of any staff. A few minutes later a young waitress walks down the steps, looks at us and then starts clearing a table, but putting items on a tray. She then looks at us again, then walks over to another table to ask how their food is, then returns to clearing the table. She looks at us again and finally decides to walk over after ignoring us for close to 5 minuets, it’s now been nearly ten minuets since we walked in! She walks over “table for two?” - I reply “Yes please” and I continue to say “one gluten allergy” but she interrupted me and said “just a second” before picking up two menus and walking off without us. My partner and I looked at each other and both said “nope” and we walked out. Service at Bills in the past was always superb. Always asked for allergies at the door and seated quickly. Which given service charge is included you’d expect. On this occasion is was severely lacking, I assume in part due to staff being aware the store is closing and there no longer being a reason to care about standards. We walked to Edmundos instead, we were greeted within seconds of walking in and as soon as we said a table for two the following question was “any allergies?” For me as someone with Coeliac this immediately settles me. The food was also great. Shame to lose bills, but thankfully Edmundos is there and doing a great job.
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Really lovely authentic Italian restaurant. Staff were lovely and the food delicious but….. it’s not cheap! If you have 3 courses you get a free limoncello. IMO I think everyone should be offered this. For example we couldn’t eat 3 courses but we did have starters, mains and drinks and our bill was still £75!! So a small freebie would have been lovely.
87 Opinions
If you want warm white wine and lots on the menu that’s unavailable, then this is the place for you. We arrived at 6pm and the restaurant was empty but the girl pointed at a table we could have, when we could have sat anywhere! We were served white wine un-chilled / limited menu/ no chilli oil/ had to ask for cutlery and pepper, and this looked to be a hassle. The girl behind the bar seemed fed up and I asked for chilli oil 3 times and eventually she said they did not have any without telling me this. Felt bad for the boy waiter as he was apologising for all the failures that had occurred. We were also told the restaurant was busy dealing with the tables outside (there were only two covers). Can’t believe the pizzeria doesn't open until 5pm and they don’t have basic ingredients to fill the menu and the wine is not chilled. Call me old fashioned, but the customer is the customer and we are all paying a bill at the end of the night and expect good service and a smile. Food was actually nice but not an enjoyable experience. Lucy did not make us feel welcome. :-(