Lucy's Restaurant in St Edmundsbury

If you want warm white wine and lots on the menu that’s unavailable, then this is the place for you. We arrived at 6pm and the restaurant was empty but the girl pointed at a table we could have, when we could have sat anywhere! We were served white wine un-chilled / limited menu/ no chilli oil/ had to ask for cutlery and pepper, and this looked to be a hassle. The girl behind the bar seemed fed up and I asked for chilli oil 3 times and eventually she said they did not have any without telling me this. Felt bad for the boy waiter as he was apologising for all the failures that had occurred. We were also told the restaurant was busy dealing with the tables outside (there were only two covers). Can’t believe the pizzeria doesn't open until 5pm and they don’t have basic ingredients to fill the menu and the wine is not chilled. Call me old fashioned, but the customer is the customer and we are all paying a bill at the end of the night and expect good service and a smile. Food was actually nice but not an enjoyable experience. Lucy did not make us feel welcome. :-(

The menu is dull at best. The Pizza’s look dried out with minimal toppings. Rustico have recently bought this business and if they want to survive they will need to inject some excitement into this limited and dull menu offering. The service was uninspiring and basics like salt and pepper were not readily available. Really disappointing experience as everything was just too much trouble for the member of staff who took our order. I definitely won’t waste my money going back until things change

Another amazing take away pizza from Lucy’s Pizza. Staff were efficient and friendly. Pick up was bang on time - as always. Pepperoni was spicy - so watch out if this is not your thing. Can’t get enough of this place, literally the best!!

Lovely atmosphere, excellent customer service and fabulous food. Giuseppe’s special pumpkin, goats cheese, sausage and nut pizza was absolutely delicious as were the salami & warm honey and carbonara pizza’s too! Thank you! 🙂

Just stopped here on route to the airport. The food was excellent. Could not fault. We don’t live locally but would definitely return.

Really Excellent! We had lovely freshly made Pizza’s and a caesar salad. Both were superb. The best pizzas we have had for ages! Friendly, prompt service and a relaxed and welcoming setting. Just sad we don’t live close by so won’t be regulars.

On the evening we visited the weather was good enough to sit in the charming garden, but the decor inside was so perfect that I’d happily go again just to sit indoors! The service was impeccable and we were made to feel very welcome all evening. Now the food….just amazing! Beautifully cooked pizzas (you can see the chef in action with the huge pizza oven!) packed with fresh produce and something to suit everyone, whatever your dietary needs. If you have ever had a gluten free pizza before you know that the size of them can often be a bit of a let down when compared to the standard pizzas….not here! Size does matter! Very tasty. Would highly recommend to anyone!

Five of us went to Lucy's for the first time, all of us knew about it as we all come from the same village, just along the road from Fornham All Saints. What a delight we'd been missing, the two young girls who were running the front of house were excellent, super helpful and had been really well trained. Our order was taken, drinks arrived & within 15 mins our main course pizza's had arrived. Many years ago I ran pizzeria's in Cambridge, Oxford & Bath for twelve years, so I hope I know a good from a bad pizza, these were terrific, great toppings I chose the double pepperoni & it was top class, good quality pepperoni, light & crispy base. We followed up with some nice desserts, the Caramel Ice Cream I had was perfect to cleanse the pallet after the spicy pizza. This restaurant hasn't been over thought, the menu is small & uncomplicated, there's just house red or white wine instead of a long wine list, plus a selection of other drinks you'd like with a pizza or pasta, the tables are not over crowded as you might expect in a small restaurant, so I'd really like to congratulate Lucy & her lovely staff for a great evening & I can't wait to return.

Even tho they were incredibly busy they managed to fit me for a takeaway pizza this evening which I was incredibly grateful for. While waiting I managed to have a nice chat with who I believe was Lucy's sister who honestly was one of the best parts of eating from there. Friendly staff, good food and around very lovely place to go to eat. P.s Had to reset my password to leave this review it was worth it :)

Never take time to write reviews but i felt the need for this. I was staying in all saints hotel, and this is round the corner, and what a find! The pizza was unbelievable, possibly the best I’ve ever had!

Such a wonderful place. We visited as a family with 3 young children and staff could not have been nicer or more attentive to us all. Millie was wonderful with our kids and they loved watching pizzas being made. Pizza was delicious. Menu is fantastic. Restaurant is really nicely decorated and has great ambiance. I haven't written a trip adviser review in years but felt compelled to do so as was so impressed by Lucy's!

Came here in the summer months and it’s officially our favourite restaurant. The food was wonderful, the restaurant has a really cute feel to it, the staff are friendly. We just love it here. They have lovely quirky ideas added to the menu which is nice like we really liked our frozen rosé wine!

We had a fantastic evening at the Pizzeria. There was a good range of pizzas and a few pasta dishes on the menu. The staff were warm and welcoming. Special thanks to the chef. I have not had a pizza that nice in Italy itself! Great job.

We were visting the area and what a treat. The pizza was exceptionally good. I wish we lived nearby.

Delightfully aromatic pizza. Excellent pasta dishes and desserts. Friendly service, particularly from the chefs. Thoroughly recommend.

Great relaxed atmosphere - hands down the best gluten free pizza I’ve ever had! Good service and unique pizza toppings to make it stand out. Will definitely visit again.

Was recommended by the hotel that we were staying at. What a modern and lovely pizzeria. The staff are really helpful and the food was amazing, good wine and the also do a frose which is a slush puppy rose wine.

We stumbled upon Lucy’s pizzeria during our stay at the Ickworth Hotel. So glad we did! The pizza was great, reasonably priced, speedy service and very nice staff! I think we’ll go there again before we leave, need to have some more of the fried aubergines!

Excellent and Delicious food, good prices, not expensive, Lucy,s Pizzeria is the place where you should go to have a great meal.

We had heard how great the pizza is here so we ordered a takeaway to try it out. We ordered two pizza's and have to say they were the best pizza's we've had for a long time. When I went to collect the order, the...

Upon arrival we were greeted and seated quickly. The service was great and the food… WOW Myself and the missus basically inhaled our food and couldn’t be happier, and really cheap as well considering the quality of the food. Had made plans to return with...

Went to Lucy's with my family for dinner. I had the caramelised onion and goats cheese pizza and was blown away by the flavours and the perfect pizza base. Friendly and attentive staff made the experience even that much better. Highly recommended and definitely will...

Last weekend my wife and I visited for the first time. We have travelled to Italy on many occasions and can safely say that this is the best pizza you can get anywhere in Suffolk. We will definitely be back again

Having visited a couple of times over lockdowns to collect pizza (which are amazing) we decided to try the pasta and dine in. We were one of only two tables but the service was poor. We ordered a bottle of wine but only got 2...

We were recommended this restaurant and booked weeks ago for a family get together. We drove 30 mins to get there only to be told there was only enough pizza dough for 1 pizza. When we asked why we were told the had a lot...

Absolutely shocking! Booked a table 2 months ago for 5 people as I'd heard such good things about the pizzas. We arrived and the table wasn't ready so they quickly rushed around to sort it. We took our seats and started deciding what pizzas we...

We have had Lucy's takeaway over lockdown and always thought it was the best pizza around, but this Saturday we came for dinner at the restaurant and all I can say is WOW. The decor, the atmosphere, the staff (the girls considering going to UEA...

Fantastic pizzeria. Not a huge selection but the food was really lovely and just a long from our hotel (All Saints). Highly recommended

Booked on Saturday night last minute and we were really pleased to get a table. Amazing delicious pizza, simple menu but everything is done to such a high standard. Great attention to detail. Loved the restaurant and decor. The staff were really friendly and helpful...

5th time visiting Lucy’s since they’ve opened and it never disappoints. Lovely service and the food is impeccable. I always recommend their pizza to friends and family and I will be returning once again.

After the LP bar in Bury St. Edmunds unfortunately became an economic victim of the pandemic, we've been in search for a new favourite pizza place. Until we found Lucy's Pizzeria. It's a small and cosy place, but at the same time also has a...

Lucy’s serves the best pizzas I have ever had and I’ve traveled the world eating pizzas including Italy and New York. This should be enough incentive to visit this restaurant but it has even more to offer. Excellent service, excellent music (not too intrusive), good...

Visited Lucys for the first time last Saturday night. We had a table for 3 of us booked for 8pm. Pizza was lovely and fresh, can’t fault the food, however the service was a bit of a let down. Whilst we were eating our pizza,...

Decided to get some pizza at Lucy‘s pizza tonight as we drive past it so many times we thought would get a takeaway lovely surroundings and great service.

Delicious Pizzas, lovely, friendly owner & staff. Great value. Way better than Dominos ! Support this local business run by friendly young people. Be treated like someone valued & not a number. The number 2 pizza (double pepperoni) with extra sausage is our favourite.

Had excellent pizzas from Lucy’s several times now. Prompt, efficient, delicious and great customer service

If you can't go out to eat then this is probably the next best thing. The ordering process on the website is straightforward and easy, you get a quick acknowledgement, you can park easily to pick up, the pizzas are waiting, and they taste delicious....

After a busy day at work and no energy left to cook this evening we ordered a takeaway pizza from Lucy's. Delivered bang on time courtesy of a friendly young man. Delicious- mushroom and bacon pizza!! Thank you very much - one of the best...

I don't live far from Lucy's but I wasn't aware of it until a leaflet was dropped through our door. I looked at the website and the pizza options looked really interesting. This is the first evening of the 2nd lockdown; one positive aspect of...

World class restaurant! Perfect pizzas and perfect chocolate brownie. What more could you want? Fresh and elegant interior. Relaxed atmosphere. Very fast and friendly service. Good background music. If I owed a restaurant I’d want it to be just like this. Highly recommend.

During this very difficult time I would hope that eateries will/would be trying more then ever to perfect any of their customer services skills. I felt very flat at this particular restaurant and thought this warranted being highlighted. There definitely did not seem any customer...

Greeted by friendly staff on arrival at this warm and cosy restaurant Very good covid measures in place and orders placed on your phone. Small menu but the quality is superb-all obviously made with the freshest ingredients and so tasty. Highly recommended to eat in...

Went last night for dinner for 2 now that Lucy's has re-opened after the pandemic closure. The changes that have been made due to Covid-19 and the necessary limitations that that brings made us feel very comfortable. The ordering via app was easy and worked...

Really nice pizzas, great flavours. Larger than I was expecting from previous reviews - we each ordered one (2 adults and 2 children) for lunch and had enough to take home and eat for our evening meal too! We stayed and ate them in the...

Small size pizza although was told by them on the phone that it is equal to moderate to large size. Pizza was cold. We ordered for double topping of cheese, there was almost no cheese. We ordered other toppings, there were only samples of them....

Decided to try this restaurant on the EOHO Deal Monday evening. Ordering online with the discount was nice & simple with hubby collecting on his way home. We ordered 2 pizzas. A Margarita & a meat one. The cost would have been about £23 without...

Visited last night with partner, daughter, son in law and three grandchildren Pizzas were preordered and arranged for collection at 19:00. Arrived in good time and managed to get an outside table. What a great experience. Wonderful pizza and garlic bread. So good to be...

First time here and it was lovely. Delicious pizzas, lovely service and a beautiful garden. Will definitely be coming here again.

The interesting selection of pizza toppings makes picking which ones to have very tricky! We enjoyed the Portisco, Cagliari and Portofino with the homemade chilli and aioli dip in the newly opened garden, which is simply laid out but beautifully designed and maintained. It was...

Best pizzas ever but customer service is awful and rude. Ordered a take away and they got my order wrong so I messaged them to make sure I was charged right and to let them know and they were so rude when I messaged. Try...

We absolutely love Lucy's delicious pizza! They are authentic, full of flavour and made with excellent quality ingredients. We loved dining at the restaurant pre Covid and since Lockdown we have ordered take away every single week to support them. The staff are fantastic; so...

If you are looking for an authentic Italian pizza, Lucy’s is a must 🙌🏼 The wine is beautiful and a great addition for a lockdown treat 🍷 The garlic bread with cheese is a perfect starter and the pizzas are to die for. We had...

I have heard so much about Lucy’s and was very excited to try the pizza! The pizza was amazing I totally recommend eating at Lucy’s if you want spectacular pizza!!

Super pleased with discovering Lucy's. The pickup process was quick & easy, and my pizza was absolutely delicious. Staff are polite and I felt really safe picking it up. Definitely doing it again!

We had the Palermo and portisco pizzas - we love Lucy’s pizza dough - tastes authentic pizza fire oven baked & good consistency. We value tasty healthy and high quality fresh foods and found that in the toppings and summer salad. We will be back...

It’s nice to see a new eatery here, after the spectacular failure of the chip shop! I’d been wanting to give it a try since it opened, so my partner and I ordered a takeaway pizza each. I’m not the greatest fan of pizza, unlike...

Enjoyed 2 takeaway pizzas and garlic bread. At the moment the restaurant is only offering a takeaway service. Ordered and paid via phone. Given a collection time and social distancing is in place when you collect. Pizzas were delicious we had the four seasons which...

Some neighbours had recommended this place some while ago and we hadn't got round to it but decided to taste the ware re the take away. We had a garlic bread starter where the dough was lovely but it was small and not much taste...

I was really looking forward to trying Lucy's after reading the reviews. Unfortunately when my other arrived by Deliveroo I was disappointed to see both items were burnt. I contacted the restaurant and explained my order was burnt. Their response was it was a deliveroo...

had gorgeous take away pizzas tonight & even my family members who don’t like pizzas (odd!!) said how tasty & yummy they were!! We’ll definitely be returning. We look forward to having a sit in meal soon. Thank you Lucy & Co. See you soon!

We decided to give Lucy’s a try given lots of great reviews. Really great place, they have done a great job on all aspects of the restaurant with the star attraction being the food. Really great pizza! Nice menu and specials with a good selection...

We shared the Cheddar and Charred Leek Tagliatelle and the Four Season Pizza and both dishes were absolutely superb. The balance of flavours are judged very well and the Sourdough Pizza base was delicious. I nearly ordered a second Tiramisu as this was also amazing!...

Went for first time here last night, (small and quaint restaurant so book ahead), and away from the bustle/parking nightmare of the nearby town center. Restaurant only big enough for about 40, so service feels friendly and easy with no disruptions. Small but extremely effective...

We had a family birthday meal for 10 people, were asked to pre order the mains as it was a large party. The nibbles were order on the day and the food was served promptly followed by delicious deserts and birthday cake that we we...

Excellent well run bistro/restaurant. Friendly greeting on arrival and a lovely warm atmosphere. Food is absolutely superb with a small menu of pizza ,pasta and seafood all freshly homemade and cooked on site. Pizza was awesome-as good as in Napoli-cooked in an amazing authentic Italian...

We ate as a 4 at Lucy’s sampling quite a bit of the menu. The cheesy garlic bread starter was absolutely delicious and piping hot straight from the oven. I could have literally polished off a whole pile of it! We had a combination of...

We had a wonderful evening at Lucy’s. The pizza was delicious. The restaurant has a lovely atmosphere and we were well looked after. Bury really needed a place like this and we can’t wait to come back and try the pasta!

Me and my partner visited on Saturday evening. The food was very good! The pizzas are delicious - best pizza I’ve had! Service needs a bit of work waited a long while for drinks order to be taken but the waitresses were friendly. Also think...

A gem in the Fornhams. A welcome addition to the Bury food scene. This new restaurant serves a limited menu of pasta pizza and fresh fish. The food was delicious and service first class. The decor was simple and clean. The wine list - like...

We had already sampled a takeaway pizza which was delicious so decided to try out the restaurant on a midweek evening. It was quite busy with several tables occupied and with a nice ambience. The staff were all very welcoming , helpful and friendly and...

Popped in for a quick bite to eat as we were late going home. Really lovely pizzas, fast, tasty and fresh. Warm reception. Open cooking area with great pizza oven and Lucy cooking but happy to have a brief chat. Trained at Ballymaloe, so no...

Garlic bread was great, sour dough pizzas and gelato fantastic! Really friendly staff. A great new restaurant

What a wonderful place....super environment...great service and just wonderful FRESH food.....it’s a MUST visit.....We will certainly be BACK!!!

I booked a table over a week ahead so was disappointed when we were seated beside the door( it was a cold night). The food was delicious and the service friendly although a little inexperienced. We were unaware ( no mention on menu) that the...

We visited Lucy’s restaurant with friends for Sunday lunch, and the lovely atmosphere, super friendly and professional staff, and quality of the food blew our minds! I am Italian so very difficult when it comes to Italian food, but everything we had, from starters to...

Visited this restaurant for Sunday lunch. We started off with the garlic bread which was lovely and full of flavour. 2 of our group had pizza, which were very tasty and made fresh to order. The other 2 had pasta (one beef ragu and one...

Served to perfection and so fresh. Staff attentive, and friendly. The only problem was an overloaded coat stand. Maybe hooks on wall as well?

Lovely evening at Lucy’s. The homemade prawn pasta is amazing. Good service too. Great to go out of town into a village and see such great quality of food and buzzing atmosphere!

Just had Saturday lunch at Lucy’s. We had the Prawn Pappardelle in prawn bisque. Absolutely delicious!! We saw fish dishes and pizzas going by which all looked very nice. All the staff are very friendly and attentive. We will return soon!!!!

Had dinner at Lucy’s last night and had a wonderful meal, the sourdough pizza and pasta was delicious as was the gelato. Service was excellent, the staff were all friendly and helpful. The restaurant was buzzing with a good atmosphere. Great to have an independent...

We have just had Lunch at Lucy’s They are very new but the staff are lovely and the food delicious. We had a prawn pasta with a lobster sauce , all home made and fabulous. We had gelato for dessert and it was excellent. The...

What a lovely restaurant for a New Years evening dinner. Fab food, friendly staff, can not recommend highly enough. Garlic bread with pesto to die for. As for the puds? Wonderful! Give it a go and I am sure you won’t be disappointed

Given that Lucy’s has only been open for a short while, the service was very slick. Lovely staff, great choice of food available (including for vegetarians), and the food itself was fantastic. Will definitely be returning, thank you!

Lovely family-run restaurant serving fine fresh food. Everything is made onsite, from the homemade pasta to the delightful chocolate hazelnut brownies. Staff are very friendly and really go the extra mile. Highly recommended!

We had a wonderful time with the whole family at Lucy’s Restaurant - so delicious! The food is clearly very fresh and made with love. The wine was outstanding and the staff were very attentive. We will certainly return!

First time in this lovely restaurant. Delicious food and great service. Gave my daughter a birthday desert with candle. Will definitely return.

We are very local to this place so we’re pleased to see it had finally opened We walked down for our Saturday night date night and I am very pleased to say that we were very impressed from the minute we opened the door with...

A group of 8 of us visited for an evening meal and we were all so impressed. Lovely decor and lighting. Very welcoming staff, efficient service and the food was so lovely. Really fresh and tasty.

We went with a couple of friends a few days after the new restaurant opened. Very tasty pizzas and fresh pasta. Well worth a visit or a takeaway the pizza oven at the back is quite impressive. It is a new venture set up by...