Based on 7 opinions finded in 1 websites

Based on 7 opinions finded in 1 websites
Nº 235 in 345 in South Cambridgeshire
Opinions
Had to stay here midweek for a buisness meeting in Cambridge. Check in was not the fastest but i found the bed extremely comfortable and enjoyed the extra laundry space available. Grest service by Susan at breakfast in the morning!
NH . 2022-12-04
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Booked here for one night stopover on route to see family in London. Comfortable bed, very clean room. Food was great as it always is with the Hilton brand
Carol G . 2021-10-05
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First of all staff helpful and friendly hotel fine but got back after first day bedroom had not been cleaned or towels changed reported it to reception told that it would be done when have evening dinner got back at 10pm nothing done rang reception nobody answered reported in the morning and it was cleaned that day.Last night at dinner preordered the meal was told they had run out so so offered a second choice after fifteen minutes only to be told that was off the menu cut a long story short ended up having egg and chips not what you expect from a 4 Star which is a shame as the staff are very nice.
Alfie N . 2021-08-09
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What can say ? On arrival first view lovely hotel 👌 big car park so no problem. From of house staff were very friendly? Not forget to wear your face covering at all time around the hotel so they were very helpful with checking in . First floor bedrooms long corridor and very doors have a cleaning sticker on it . Inside the rooms are lovely double bed plus bath and shower 🚿 so the missus was happy 👌 large 52inc wall mounted tv 📺 👌 and the usual tea & coffee ☕ on hand . We booked for the gym which they give you about hour because of the covid ruling.the locker are a 4 digit code (no money needed) the morning breakfast you are welcome by staff who are very friendly and helpful with your order sad to say no more self service buffet but the food is nice 👍. Later on we pop down to the restaurant for dinner 🍽 wow? the food was so nice and large to much to eat 😩 we had a great 2 days stay and again the staff are young people but the service is so 5 star standard etc : now will i come back ? YEAH ......
jahman . 2020-11-02
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Me alojé 2 noches (sábado y domingo) en general me gustó el hotel y el personal me pareció muy acogedor. La habitación era típica de los estándares de Doubletree. Me encantó el hecho de que el hotel admite perros. Solo se decepcionó en el desayuno del domingo, donde la falta de personal y de un sistema Covid que funcionaba cuando el lugar estaba ocupado significaba que esperábamos 45 minutos después de sentarnos para comer algo. El desayuno del lunes era 100 veces mejor, ¡pero casi no había invitados en el desayuno!
Bugner D . 2020-10-10
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We had booked dinner, bed and breakfast here, as we’ve never been disappointed at a Doubletree. Evening menu was okay and we both chose a starter and main. Starters: Fish and chip bites and tomato and basil soup. Very tasty. Mains: wheatberry, Apple & cranberry salad with chicken and Haddock & chips. Very nice. Lovely bottle of red wine with our meal. Lovely view of a large pond, with huge fish, from the restaurant. Pleasant to walk around. Due to covid breakfast has changed. The staff serve you your hot choices, still have fresh fruit, yoghurts, bread, jam etc but the difference is all is individually wrapped. Definitely would come back and definitely would eat here again.
CarolG900 . 2020-09-14
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Stayed here a couple of days. Nice large clean spacious hotel and rooms. Breakfast was superb. Staff were very friendly and all geared up for COVID19.
JazzMJ . 2020-08-25
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404 Opinions
Its noe 2025 and I tried again here adter a long break. Had a party for 4 and there was only one other couple in restuarant: They recently updated the decor looks a whole lot better. But alas the service was poor they brought out the wrong orders twice and the starter came after the mains, which came at different times due to the order mistakes, the food was ok but the chicken was tough. After the errors in the order, I asked for the service charge to be removed. The owner stated that the service charge was compulsory and was quite rude. Sorry if I sound a moan but when I'm spending North of £90 on a meal I do expect a bit better. And a note for the owner. A service charge is generally not compulsory in the UK, especially in restaurants. While it's often presented as a mandatory addition to the bill, customers can typically ask for it to be removed, particularly if they weren't happy with the service or food. It's considered a discretionary payment, similar to a tip, and there's no obligation to pay. WONT BE BACK !!!!
219 Opinions
Great little pub. Friendly staff and good beers. On a recent visit though, because there was football on TV the pub was far too quiet. Locals only turn out on match days it seems. Not as enjoyable as on previous visits.