Dos Amigos in Brighton and Hove

sort your ghost kitchen out. shocking portions you thieves

Can’t order from take away outlet , won’t serve you there , the food is so poor they can’t look you in the eye

Only do delivery..bit disappointed after the drive ... But the burger van over the road is amazing... Highly recommended it .

Really poor quality, service and timing.

Rude. Pathetic service. Food matches that

I had a really lovly garlic beef burrito it was delicious

We have ordered food from here before and it was delicious. This time it was an hour late, flavourless, bland and just not nice. I think they must of made some bad hires or just stopped caring either way the next time I order from here satan will be skating to work.

Oh dear!! Probably the worst Mexican food or should I say attempt at Mexican food I’ve ever tasted. The chicken tacos are sloppy and wet, and inedible. Tortillas were stale and the quesadillas were dripping in orange grease and tasted nothing like they should. Called the restaurant to complain and told “if you check the recipe” seriously??? I’ve lived in New York and eaten a lot of Mexican food in my time and this was just rank wet greasy slop. About £30 pounds worth of food went in the bin. Absolutely disgraceful.

Ordered food 3 hours ago and nothing has turned up, they don't answer their phone either despite being open. Judging by other reviews this is common.

This was the worst takeaway I have ever ordered. An absolutely tiny portion of chilli (about 3 tablespoon full!) the tortillas were stale and soggy and completely inedible, everything looked nothing like the photos and was incredibly overpriced. I paid £15 for the chilli! So disappointed, I used to work in a mexican restaurant and it’s not hard food to get right. Just make it fresh and give decent portions 😫

Overpriced.Care price board outside out of date. Chicken Burrito was £10.99. Food bland. No trace of sour cream, guacamole and mixed cheese.Would avoid

Terrible avoid 2hrs get Tacos then they ran out beef. Sloppy tacos chips ok. Very dissatisfied with the take away complained to Just Eat for refund they refused.

Ordered on Uber eats. They Cancelled my order 5 minutes later and still charged me for it! Tried calling multiple times and there was no answer! Do not order from here! They are scammers!

Shocking absolutely shocking hanging up on me when the delivery was late wring order. No care for customers

An hour late delivering on a Sunday. Food arrived cold, couldn't get through to restaurant as would have cancelled. Absolute joke and waste of money. Don't bother

Terrible delivery and customer service, avoid

Ordered through deliveroo. They never delivered. We called the restaurant 15 times, they didn't pick up. Don't bother. *It wasn't my account we ordered off so no idea why they've responded with the below. They wouldn't have had my details (name, number etc) so how do they know what order I'm referring to. The address and number on the account was correct as we ordered through deliveroo and the details were up to date. Look at their other reviews, there are so many with delivery issues.

4 stars for the food, 1 for the delivery service. It's decent food - good portions at a reasonable price. It doesn't exactly transport me to Mexico but I don't expect takeaway in Brighton to do that. The delivery service is a mess though. Several times my food has been really late and I've had to chase it through the app, call, etc., sometimes with success sometimes not. Looking at the other reviews here it's a clear pattern - they really need to sharpen up their delivery game. I've also not seen any sign that they really seem to care about the fact they're letting customers down repeatedly on delivery, which is a bit of a red flag to me. I won't be trying again.

Rude amigo. Don't bother with this place

Rude service. Told to order online and refused to take my order over the phone. Clearly dosnt want the business. Won't be trying again.

Rude man picked up the phone and refused to take order. Told me to go online but the app won't let me get delivery for my post code even though I have rang up and ordered to my house before with out issue. Food is okay but I won't be returning due to the customer service received today

Without a shadow of a doubt the absolute worst customer service I've ever had the displeasure of receiving. For context, I'd been ordering from Dos Amigos pretty regularly. I would order through their website, as I prefer to support a local business than go through Deliveroo/UberEats/JustEat if possible. I wait an hour for my food to arrive on a Monday night, all the while I can't get in contact with them. When the food DID arrive, the driver didn't care about the wait, but hey, maybe they're busy? Takeaway drivers must get exhausted. I got my food in the end, so no worries. Except my food was completely burnt, and absolutely inedible (see picture). I tried calling the restaurant 15 times, with absolutely nobody picking up the phone. I had to order food elsewhere, which meant I had to spend twice as much as I originally wanted. I tried calling them the next day - no response. I went down the restaurant, with the uneaten order, only to find them closed despite their listed opening hours. I then contacted DatMan, the company the handles the transactions for the restaurant. They couldn't help me, and referred me to FoodHub, which manages the order system (I think?). FoodHub were also unable to help me. It boiled down to refunds needing to be done by the restaurant, but as I couldn't contact them, I was left in the lurch. The next day, the restaurant FINALLY answered the phone. I explained the issue, and how FoodHub told me that the restaurant needs to issue a refund. The guy on the phone told me he didn't know how, or didn't do it as policy (he wasn't very clear). Told me to contact FoodHub once again. FoodHub told me the same thing they did before, and referred me back to the restaurant. This was after around two phonecalls and an in-app livechat, that were all equally unhelpful. I called back the restaurant, and they fobbed me off and HUNG UP ON ME. I should mention they've hung up on me before about a smaller issue too. I tried calling them back, and they refused to answer the phone, as I'm sure they knew it was me. I explained the situation to FoodHub, sent a picture of the burnt food to them, and they said they'd respond within 24-48hrs. Cut to 2 days later, and I find out they've done absolutely nothing. They once again refer me to the app, and the customer service chat says I need to resolve it with the restaurant. I FINALLY call up FoodHub once more (twice actually, as I got disconnected the first time for some reason), and explain how an issue like this shouldn't take 4 days to resolve. The customer service rep said they will call the restaurant. After 4 days, the restaurant agree to process the refund. This shouldn't have happened, and both FoodHub and Dos Amigos caused me a ridiculous amount of stress just to get a refund for an inedible order. I'm sure they were expecting me to give up so they could keep the money. The food is usually fine, but when things go wrong... man do they go wrong. DO NOT order with these people. If you must, order through Deliveroo or another service where you can claim your money back easier. As someone who's worked in the fast food customer service industry, I can confidently say that the owners of Dos Amigos truly do not give a toss about their customers. I will NEVER order from them EVER again.

I ordered spicy veg fiesta burrito, nachos for one and jalapeño popper. The delivery time was longer than expected, it was estimated between 7:30-50 on Uber east but it arrived at 8:20. I called the restaurant once and the lady was really nice I would have given them a 4 star review due to the delivery time but they nailed the re fried beans on the burrito! And everything arrived hot so it was worth the wait. As a Native bean eater myself, I recommend this restaurant. They have authentic refried beans! Non of that El Paso cat food beans (I don’t normally review restaurants but seeing as their recent reviews are quiet low I needed to share my experience)

Ordered from here a couple of months ago and I can’t begin to describe the disappointment, my bean quesadilla turned up burnt and had promised to contain quac and veg and cheese and sour cream but instead just beans in a wrap. My kids meals were also burnt. Sorry but safe to say me and my family won’t be ordering from here again.

It was alright, but pretty expensive, and the burritos had a LOT of rice in them. Like 75 percent rice.

Usually love there food but now changed, usually you get separate portion of sides,now all together . Not happy,Maybe list a loyal customer ☹️

Pretty average really. Nice staff an all but a really quite bland burrito.

ordered on uber eats. my order still hadnt been delivered an hour after i placed it. so i called and asked where it was, the woman on the phone told me they had just started to prepare it. an hour late. it was delivered a half hour after that. if the restaurant is busy, why accept an order if you cant fulfill it on time? the food itself was okay, it was warm when i received it and they followed my order notes. the only complaint i have is the ratio of meat to rice in my burrito bowl. there were about 7 pieces of grilled chicken on top of a nearly full bowl of rice. it was tasty, but it was disappointing for the price.

Food was very nice but delivery was an hour and a half later than expected. Was told different things about my food every time I called to check where it was.

Worst place ever no one should give this place the time of day

Awful experience. Dos Amigos finally cancelled the order after admitting it was still in the kitchen at 10pm. Order was placed at 7.50pm. No phone call, just excuses. Ended up without any dinner since everywhere was shut. Shame, because we were excited about their food.

Lovely place. They make the best quesadillas I’ve ever had.

Absolutely tasteless. Cheapest ingredients imaginable. Not sue They know about Mexican cuisine at all as my request for chillis was met with disbelief!! So so so bad😱

what a surprise. Amazing food, arrived quickly and hot. Tasted fresh and very interesting flavours. First time trying this place will defo be trying again. Ordered directly. Really reasonably priced too. Beef burrito was amazing. Most of the dishes came with extra sauces too always a bonus.

Made an order. Took 45 minutes over the delivery time only to tell me order had been cancelled.

Great sized portions. Compared to other places the tacos were huge and tasted fresh. burritos were big boys and as they should’ve been. Very happy with these guys and will be a regularly ordering

One of the worst delivery experiences I’ve ever had. Ordered ahead of their opening - 4pm for a 6pm delivery. The delivery time keep getting pushed back. Around 6:40 the buzzer rang twice. The driver (UberEats) buzzed from downstairs and I buzzed him in twice. Radio silence. UberEats kept saying the delivery was in its way and kept pushing the delivery time back. Again and again. I called the restaurant. The call got disconnected. I kept trying to connect with UberEats. They kept saying the order was on its way so I couldn’t speak to anyone. 45 minutes later…. The concierge knocked on my door asking if the food downstairs was for me. A driver left it downstairs even though they concierge told him he could go into the building and knock on my door to deliver. UberEats did NOT show the order as delivered so I had NO idea what was going on. The food was ice cold, except for the ice cream which was melted. Still CANNOT speak to UberEats. Called Dos Amigos again. They believed the driver wiki said he called 5 times. He never did. Thank you Dos Amigos and UberEats for stealing my money and ruining my night.

Food came very quickly, amazing price for the quantity of quality food. Would definitely recommend :)

fresh, delicious, best food... ;) :)

Best mex kitchen in Brighton. Lovely fish taco, fajita and burritos.

Food took 2 hours to arrive, it was cold when it did and half of our order was missing, and the other half was wrong. Rude over the phone, won’t be ordering again.

I’ve been waiting almost 2 hours for my food. The restaurant has engaged the line and has updated the website to say they’ve delivered the food (lies) absolutely DIGUSTED and all they would have need to do was call me and explain.

Ordered food over 3 hours ago and nothing has shown up. Engaged tone when you ring their main line and my status of my order says ‘delivered’ on the tracker.

Really enjoyed this meal. Really good guacamole, nice fresh tomatoes and onions, homemade tortillas, good fish thing we had. No faults. Maybe more spice next time. Will order again. I never write reviews. Mainly the stuff off uber eats is terrible round here, however this was tasty and good!

I had the nachos and cheese + bean quesadilla delivered. It was fantastic! Warm tasty food, a really nice dressed salad, good amount of cheese, and fast (really fast!) delivery. Some other delivery places go way too fancy with the mexican food. This is your no frills place to go for mexican food that tastes exactly how it shoud! Thanks!

Over an hour and a half late for delivery - every excuse under the sun. We are only 5 minute drive away. No food after three phonecalls to the restaurant, no money refunded. Avoid!!!

Decent flavour with the bean and cheese taco. I didn't like the guac, it had so much lemon/lime juice to stop the discolouration that it was a horrible texture and shade. Probably a few days old, I get it we can't be wasting food but it could have been better. Definitely use again, the main meals are great.

Bland Tacos & burrito. Shame. Garlic Fish Taco turned out to be a fish finger. However Guacamole was good, fresh & tasty.

Very fresh and delicious, packed perfectly to keep perfect during delivery, was a nice as if it was brough to the table in the restaurant! Thanks guys!