Dophin Inn in Tamworth

Visited the store today as its my home town. Went to the cafe for food . I had a normal breakfast and my partner had a small . Found a table to sit at as most was empty of customers but still full of dirty pots! It was a small table by the bin cupboards to empty waste . Whilst waiting for approx 25 mins for out food noticed all the cupboard doors to the bins was heavily soiled with old spilt food / scraps and liquid that was dry and not fresh! clearly not been wiped down in a good while! Bit of a health and hygene issue right next to a table waiting to eat. Then there was a mug got smashed and someone came to brush it up , clearly They needed to pop specsavers and have there eyes tested and she brushed half of the mug up leaving the other half sharp shards proud by the table for us to pick up or someone to gash the foot open. Eventually the food arrives, waitress says large breakfast ! First impressions was she's having a laugh here! Then the small That wasn't too much smaller! We then noticed there was no black pudding as stated on the menu . My partner said isn't there supposed to be black pudding with that , she said we havnt any! My reply was don't you think you should advise this when placing the order and offer a substitute of something else or more of another item, not just charge full price miss things off and bring a measily little half hearted breakfast ! We got no reply to our question and she walked away! Very poor hygene , very poor customer service and very pitifully amount of food ! Won't be eating here again !

The trays were not clean and knifes and forks had food and watter marks same thing with the cake plates. The toastie was not hot and toasted probley and did not surve on a plate it in a paper bag. The begate was hot and was good same with the cakes

Lovely chips and pukka pies. Chinese curry sauce was nice and thick. Samosa was quite dry and flat, think it was over cooked as edge as really hard.

Thought we would get a few drinks from here whilst waiting for our film. Staff were pleasant and friendly. When i went to pay for the drinks my card got declined. So tried another and the same thing happened again. In that time my drinks had been made and were ready. Turns out that my cards were all fine, their card payment system had just crashed as i went to pay. I had no cash to pay so waited for their system to reboot to pay by card. However, their systems were not working, and the manager offered the drinks to me for free which was nice of them. I did return when their system was back, but they said it was ok which was kind of them due to the inconvenience of having to wait. Can't fault the staff for how they dealt with this issue.

⭐️ ⭐️⭐️⭐️⭐️ Had my son’s 2nd birthday party here and the staff could not be anymore accommodating. Really reasonably priced, great service and nothing was too much trouble. Would 100% recommend ⭐️⭐️⭐️⭐️⭐️