Dophin Inn in Tamworth

I was looking for a product and i phoned and on the phone it asks customers to visit the store to see if the product is available , THAT MEANS ASDA DO NOT CARE ABOUT PEOPLE TRAVEL TO STORE TO SEE THE PRODUCT IS NOT AVAILABLE . SIMPLE AS THAT YOU DO NOT CARE . NOW , WHOEVER READ THIS REVIEW FROM ASDA I AM TELLING IF YOU GO TO AN INDEPENDENT SMALL OR MICRO BUSINESS THEN DO NOT COMPLAIN ABOUT A BAD SERVICE TO THEM BECAUSE YOU AS LARGE BUSINESS HAVE NO SIMPLE CUSTOMER SERVICE . LOOK DO NOT REPLY TO ME AND APOLOGISE . I AM NOT BRAIN WASHED AS TOO MANY OTHERS . Apology IS JUST A WORD THAT DOES NOT HAVE ANY AFFECT ON YOUR NON Existence SIMPLE SERVICE . JUST HAD A QUESTION . BECAUSE I HAVE SMALL BUSINESS AND SOMETIMES WHEN I AM BUSY CUSTOMERS COMPLAIN ABOUT THE TIME BUT THEY DO NOT REALISE THAT AS A SMALL BUSINESS WE HAVE SERVE CUSTOMERS WHO ORDERED BEFORE . SO BECAUSE ASDA IS A LARGE BUSINESS THEN YOU TREAT PEOPLE Whatever WAY YOU LIKE . OK AND I Repeat THIS TO YOU WHO READ THIS THAT WHEN YOU VISIT SMALL BUSINESS DO NOT GIVE THEM GUIDANCE OR MAKE A COMPLAINT BECAUSE YOU ARE EXACTLY THE SAME . IF CUSTOMER WANT TO MAKE A COMPLAINT THEN THE COMPLAINT GOES TO India . BUT SMALLER BUSINESS COMPLAINT SERVICE IS IN UK . HONESTLY YOU HAVE NO RESPECT TO ANYONE . SARCASTIC APOLOGIES AND THAT IS END WITH THAT BUT YOU NEVER LISTEN TO Peoples FEEDBACK TO IMPROVE . IT DOES NOT MAKE ANY DIFFERENCE TO YOU . I LIVE IN the REAL WORLD AND NOT A BRAIN WASHED MAN AND WHAT I SEE I Believe IT SO DO NOT Apologise AGAINST MY COMPLAINT . YOU ONLY APOLOGISE BECAUSE YOU WANT OTHERS TO Believe YOU CARE BUT YOU SIMPLY DONT . IT TOOK ME 35 MINUTES TO TRAVEL TO STORE TO ASK IF A PRODUCT WAS AVAILABLE AND IT WAS NOT . AFTER YOUR APLOGY TO MY COMMENT YOUR SERVICE WILL STILL REMAIN THE SAME AND THAT IS WHY I SAID DO NOT GIVE PEOPLE SARCASTIC APOLOGY . I LIVE IN THE REAL WORLD BUT YOU ARE NOT .

Only 4 stars for the food as it arrived cold and it was not busy. Coffee wasn't too hot out the machines. Lovely and clean cafe. Manager was friendly and approachable. Staff was polite. Lovely visit

Service absolutely terrible . Ladybserving looks like she didn't want to be thier no manners was charged a pound for salad when I asked didn't even ask what salad I wanted . Then when question why pound extra more blunt response food was not worth month when asked for tissue and fork forks was dropped in the bag then what looked like toilet tissue handed to me from r somewhere in the back worst manners ever experienced in my life. Stay clear

⭐️ ⭐️⭐️⭐️⭐️ Had my son’s 2nd birthday party here and the staff could not be anymore accommodating. Really reasonably priced, great service and nothing was too much trouble. Would 100% recommend ⭐️⭐️⭐️⭐️⭐️

Thought we would get a few drinks from here whilst waiting for our film. Staff were pleasant and friendly. When i went to pay for the drinks my card got declined. So tried another and the same thing happened again. In that time my drinks had been made and were ready. Turns out that my cards were all fine, their card payment system had just crashed as i went to pay. I had no cash to pay so waited for their system to reboot to pay by card. However, their systems were not working, and the manager offered the drinks to me for free which was nice of them. I did return when their system was back, but they said it was ok which was kind of them due to the inconvenience of having to wait. Can't fault the staff for how they dealt with this issue.