Dope Burger in Kingston upon Hull, City of

Ordered online at 8:24pm, email confirmation said delivery in 60 minutes. It's now 10:10pm, I've called to ask what's happening and they're closed!

Smells amazing clean good service

Great burger great milkshake great service

Este lugar es una broma. Pedí de Dope Burgers el 06 / 11 / 2024 a las 18 : 20 , y el sitio web dijo que la entrega sería en 70 minutos. Después de 90 minutos, llamé y me dijeron que serían otros 30 minutos. Avance 3 HORAS, y todavía no hay comida. Cada vez que llamaba, me cogían y decían: "Hola, hola, no puedo oírte", aunque me escucharon bien la primera vez. Para empeorar las cosas, parte de la orden estaba equivocada. El tipo del teléfono nos prometió brownies para compensar el retraso, pero nunca aparecieron. Cuando la comida llegó, estaba frío, empapado, y definitivamente no relación calidad-precio. Sinceramente, no sé cómo se mantienen en el negocio. Traté de ser comprensivo cuando dijeron que solo tenían un conductor (que es su culpa por falta de organización / preparación). Acababa de terminar un largo turno en el hospital y solo quería una comida rápida, no cocinar. Para cuando me acosté (porque tenía que levantarme temprano para trabajar) todavía no tenía comida. Llamé para exigir un reembolso completo y me ofrecieron un pedido gratuito para la próxima vez. Definitivamente no habrá una próxima vez! El tipo del teléfono dijo que nos pusiéramos en contacto con ellos a través de Facebook porque los gerentes lo “comprueban regularmente”, pero no he oído nada. Ya han pasado 6 DÍAS desde que me comuniqué, y todavía no hay respuesta. Lamento no haber leído las otras críticas antes de ordenar. Terrible servicio. QUIERO MI REEMBOLSO y nunca pediré desde aquí de nuevo.

This place is a joke. I ordered from Dope Burgers on 06/11/2024 at 18:20, and the website said delivery would be in 70 minutes. After 90 minutes, I called and was told it would be another 30 minutes. Fast forward 3 HOURS, and still no food. Every time I called, they picked up and said, "hello, hello, can't hear you," even though they heard me fine the first time. To make matters worse, some of the order was wrong. The guy on the phone promised us brownies to make up for the delay, but they never showed up. When the food did arrive, it was cold, soggy, and definitely not value for money. Honestly, I don't know how they stay in business. I tried to be understanding when they said they only had one driver (which is their fault for lack of organization/ preparation). I had just finished a long shift at the hospital and just wanted a quick meal — not to cook. By the time I went to bed (because I had to get up early for work), I still had no food. I called to demand a full refund and was offered a free order for next time. There most definitely won’t be a next time! The guy on the phone said to contact them via Facebook because the managers “regularly check” it, but I've heard nothing. It’s now been 6 DAYS since I reached out, and still no response. I regret not reading the other reviews before I ordered. Terrible service. I WANT MY REFUND and I’ll never order from here again.

one of the best burger places in hull, super filling and the bagel burgers are my fave! 10/10 recommend💜💜

The best food 💪 The best staff 💪

Great service and even better food

Sort your business out, absolutely useless staff. Deserves zero stars.

By far the best food I've had in such a long times blow away with it 😋

Great staff and food is amazing!

Nice atmosphere and friendly employees, loads of options of food and drinks and places to sit inside if you need to eat in.

Nice atmosphere, and welcoming staff. Nice seating if you wanted to eat in. A great selection of food and drink.

really cool atmosphere and loads of different things to choose from. good price for the food you get

Great food good service from staff as well

Food is really nice and good service

Cracking burger. Great service.

very good juicy burger! definitely recommend.

They have really good chips and burgers

Amazing fresh burgers, and the best fries with spice going.

Phoebe was really helpful in helping me decide what I want. Phoebe and laura cooked the food and it tasted amazing. Would recommend.

Best burgers in hull no contest.

Really put the dope into burgers, and I’m referring to the food and the atmosphere. Staff are cool and friendly.

Dope spot for some fire burgers 💯

Always good food and the floor is sparkling

Great Service, Good Meal Options, Good Staff.

Best burgers about love the pulled pork cheese burger nice flavours

Great service, best burgers in hull

Phoebe helped me decide what i wanted and produced my food at a quick pace

Este lugar es ideal para el almuerzo, servicio muy rápido. Mis amigos y yo vinimos aquí para almorzar y pedimos las patatas fritas, no 5 minutos después las tuvimos.

phoebe helped me decide what to get and her service was quick, the food was lovely and would come again

This is a review from a food professional who has been a chef by trade for 28 years! It's not so dope burger. Ordered online at 1700 on a Friday, still not received the food at 1903. Absolute disgrace, even called at 1810 to chase the order to be told it would be with us in 20 minutes. This is a blatant lie. If I had read the reviews before ordering, I wouldn't have let the wife use them. After 2 hours of waiting, I went to the shop in my car for a full refund as they were not answering the phones. The 2 young kids that looked like they didn't have a clue what they were doing said the food was ready but they had no driver available. The food was sat in bags on a table top hot plate with lamps. I bet it was lovely, but I wasn't waiting to find out. The kitchen was minging dirty, and if you have an allergen, I would steer well clear, as the young lass was cooking a burger on the grill, and there was literally all ingredients all over the place. EHO would have a field day in here and 100% give it an immediate close down/improvement notice, had they walked in when I did. Shocking way to run a business. I would give zero stars if it were an option.

Waited 4 hours for my food to arrive at my house and turns out that the food wasnt even made yet, we was told after the first 2 hours that it would be there in 5 minutes. Never arrived. Rude service

It’s a nice place, great staff, and good food. So is definitely recommend!

Great set of lads, especially the blonde ;) (Tyler)

Excellent food and good service

Best burger in hull. Rigt near the house

Very happy with the food and quality great staff

Very good quality food and fast and tasty

Food arrived cold, hair in my chips, and the drink of coke I ordered cost three pound (it was a 330ml can that shops sell multiple for a pound) when I asked the delivery driver why they charge so much for a small can, he just laughed at me and walked off. Will not be ordering here again.

Delicious food. Great selection including gluten free options. Excellent service.

Amazing choice of gluten free that's delicious. It's DOPE!

Always amazing food. Can't get enough!

Fab place, querky design, large menu with huge inclusive Gluten free, veggie and vegan choices!

We ordered £45 worth of food on Sunday night, 19.38, on the dope eats app. Normally its quite a quick delivery. It said 60 mins delivery. After 1 ½ hour I called to see where it was and the woman said they'd been busy and it was just on the way out, it was now 21.12. I knew they closed at 22, and only being in cottingham I thought it wouldn't take long, however at 21.58 it was still not here so I rang and they said it wasn't far, but by now we were very unimpressed, and were told by the manager that if it didn't arrive in the next 5 mins we would get a refund. It went another 15 mins and it arrived. It was totally cold, the chicken was cold and dry and they didn't send a few of the sauces and extras we had ordered and paid for, the burgers werent smash burgers and for the "full salad" we couldn't even tell there was anything on it apart from a measly piece of lettuce. So I rang again but it was obviously shut by now, so I left a message and noone has gotten back to me and no refund, despite the food being 2 hours late, cold and totally inedible. Feeling very disappointed at what normally is a decent takeaway, and very upset. This is not OK, no matter how busy. Paying this amount of money for "fast food" and then getting it cold and missing parts, totally inedible. Disappointing to say the least.

Absolutely dreadful experience. Ordered on Ubereats, waited for Three(!) Hours. Kept calling and being told "yeah it's with the driver now, you're the next stop." "It will be there by ten minutes." Only for nothing to arrive. Absolutely shocked to read that this has happened to plenty other people. Is this some sick joke? Do you have the worst delivery driver ever? Absolutely avoid ordering here!

Always top tier, moved away from hull & whenever I come back always visit

Excellent burgers, very happy 😁

Came to dope burger with my mate and got two burgers, 2 portions of chips, 2 drinks and a dip all for £25. Which was very good value, as we were both full after it. I got the scotch bonnet burger as I like spicy food and it was fantastic. Good quality meat, salad and bun. The staff were also very accommodating and had some decent tunes on which made me experience even better. Overall thoroughly enjoyed and would definitely come back.

9/10 burger for the pulled pork, fresh salad, good meat used, plentiful sauce/ juices. Standard fries but didn’t disappoint with the spice, baconaise sauce also is unreal. Great value would’ve paid more happily

Excellent burger, very happy 😊

2nd time having it and actually good food

Got to spin the wheel for this buzzin

Best burger I ever had in my life

Great Burgers and shakes. Highly recommended.

Great burgers, always try and get one when I'm in Hull 👍.

Honestly the best burgers in Hull. Amazing🤩🤩 Crew is the best I’ve ever had🫡❤️🌹

Best burgers in Hull by a mile. Maybe best in the world.

Not edible, looked and smelt like boiled mince didn't looked fried at all. The smell was like the smell of mince raw in a packet. Wasn't very happy when I asked to amend my order either resulting in no thanks when handing money over. Won't be back

Delicious food and great service

Amazing food and friendly staff

Staff were brill food is fantastic would defo recommend

server was very nice and helpful.

Bang on food great, can’t fault

Really good! Dope brownie it was free because you can write a review and get a free spin on a week then brownie was gluten free and very yummy I would go just for the brownie 😊the burger was great and chips lots of spice .

Great environment, prompt service and high quality food. 3rd visit and no problems so far. Bit more expensive than other places nearby but worth the extra for better food

Amazing customer service brilliant food. Best takeaway in hull hands down!!!

Ordered from just eat and I am so happy you have more options for gluten free. The only thing as it is really expensive is maybe do some deals but overall I appreciate the gluten free options.

Honestly the best burgers that I've ever had. No others measure up. The chip spice that they use is also so yummy. Warning: the burgers are really juicy. I recommend eating them at the shop and come armed with a wipe 😉😎

Great food, great service and lovely people! Recommend

Brilliant food, nice staff and music was good whilst waiting for my order. Would recommend !

Great burgers , great selection , great smells

Great food, quick and fave place in hull

Absolutely awful. Ordered through just eat and literally found a dead spider in the chicken burger to the point where I threw up. Rang the shop and they said are you sure it wasn't tomato and dismissed it straight away..... Aye looks like tomato that doesn't it. Stay clear. Would give zero stars if I could. JUSTEAT won't even process a full refund as I'm apparently meant to eat the rest of my untouched meal having found a dead spider in the first item. Laughable.

Ordered via Uber Eats. We were waiting for more than an hour, called four times to check and they kept saying order is 10 minutes away. Getting frustrated because we have somewhere to be, We drove there to ask where our order is - Turns out it's not ready because they're missing hotdogs for one of the orders so the truth is WE WERE WAITING FOR NOTHING. What is the point of paying for delivery if we had to go there ourselves to know what really is going on with our order?! HUGE INCONVENIENCE, INFURIATING

Amazing service and amazing food :)

Unfortunately the food turned out to very poor quality. Not again.

My daughter suggested this restaurant for her birthday, I was unsure at first but was delightfully surprised at the lovely atmosphere and delicious food! I will definitely return 😃

Burgers taste great and although pricey they are worth the wait

Amazing food and service. Better than five guys

Absolutely awful, We spent £70 on a variety of items from the menu, the packaging smells absolutely vile because of the amount of ink and put us off eating it, had to literally hold your breath while taking bites The milkshakes were very disappointing, the chocolate one tasted 100% artificial The strawberry one was okay and that’s being generous, it was bright pink like pepto bismol Plastic straws not eco friendly at all The fries were cold and the cheese had very clearly been microwaved, £10 for a tiny portion just because it had a bit of meat on it Any salad was just limp The whole place just seems so behind on times on eco friendly options and was just awful to be honest TikTok is wrong

Good quality food, fast serve times and nice service.

Staff are very friendly and polite.

Staff were polite and helpful, food is very nice

Very tasty burger, very friendly staff too

amazing burgers with something for everybody! there is plenty of gluten free options and the milkshakes are gorgeous! no other takeaway burgers come close!

Food is always hot, fresh and tasty! 😋 Service next to none aswell

amazing burgers !! great service

Hands down the best. Takeaway/ Food in Hull

Well i been going past this place for a while and I popped in today and I must say the burger was very nice and should I say dope. I will go back there sometime.

Unreal!!!! Best burger I've ever eaten

Fab amazing scran, would recommend

Food is great, customer service, delivery times terrible, first of all waiting time for just two burgers was 1h , 1h10min later call them, they say its just around the corner, then almost 2 hours passed i call them , they say sorry we missed the order , so first time they didnt even look and realise that they missed the order , basically now 2h later , hungry as hell uneaten we go to bed. we are not ordering from them again.

Walked in got great service from the workers and the food was very good

This place is really well on customer service. As well as customer satisfaction. I went in today and the women served me with a smile on her face, and my food was outstanding.

Very good would recommend good service

Brilliant customer service and couldn’t ask for better food

Amazing service very quick. Really enjoyed the food especially the Cajun fries 😍

Amazing gluten free food for my coaliac friends!!!! Follow their IF

Have had dope burger many times, one of if not the best in Hull, and the service is always excellent and cordial. Would recommend to anyone