Based on 1.122 opinions finded in 2 websites
Based on 1.122 opinions finded in 2 websites
Nº 1723 in 7028 in City of London, Westminster
Nº 1 of 2 Basque in City of London, Westminster
Opinions
We had the most amazing lunch here. Possibly the best croquettas I’ve ever had and the steak we shared between three was exceptional. We luckily managed to find room for the basque cheesecake which was perfection
James Mundy . 2025-03-18
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Exquisite food. Fantastic service.
Henry Thompson . 2025-03-16
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Wonderful local restaurant. We are returning customers and are never disappointed. Great quality basque cuisine and an excellent wine list. Service is always attentive and friendly. Would highly recommend.
Cristina King . 2025-03-15
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Amazing experience with amazing staff
Marc Baró Basora . 2025-03-13
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De primera clase como siempre, un servicio espectacular con un menú fabuloso y especiales de pizarra siempre cambiantes. Definitivamente necesitas probar la tortilla y el jamón es de una calidad espectacular. La carta de vinos también es notable.
PaulM7067! . 2025-03-07
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Recientemente cené en Donostia con mi hija y mi hijo. Era una reserva de última hora, y solo pudimos conseguir asientos en el mostrador. Sin embargo, no fue un problema, y pudimos hablar fácilmente. La comida es excelente. Optamos por una selección de aperitivos, entre ellos un fantástico pan con tomates. Luego compartimos gambas que fueron excelentes y una excelente preparación de cerdo con chimichurri. Con una sola opción, un cheesecake vasco, la selección de postres es limitada, pero también fue muy buena. Todos disfrutamos de la experiencia. A 192 £ para 3 personas sin vino, también tiene un precio razonable para los estándares de Londres 🇬🇧. Sin duda volveré o probar Lurra cruzando la calle bajo la misma gestión / propiedad.
Jean Francois V . 2025-03-07
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Amazing quality exquisite food. Prepared in front of you. Save space for the cheesecake. Small plates but bigger than tapas.
Matt Whipp . 2025-03-03
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Best pan con tomate in London, and the Basque cheesecake is to die for. Would recommend a thousand times.
Luisina Giambelluca . 2025-02-22
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Really authentic Spanish restaurant in London! Portions and flavor combinations were great. Their staff was attentive and really friendly!
Antonio Francesco Pirro . 2025-02-20
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Favourite Spanish tapas in London. Attentive service, top class food and daily changing specials. It’s a small restaurant with an open kitchen and seats available at the bar where you can watch the chefs prepare and cook the food. Croquette with ham are beautiful and soft, tomatoes on toast are delicious with a sprinkling of sea salt and a drizzle of olive oil. Iberica Pork shoulder, slow cooked lamb and a selection of seafood top out a well balanced menu. Wines are top class, mainly from Spain. Good selection in the mid-range price point. Deserts - highlight is the basque cheesecake - worth having and sharing. Lovely management and staff top off a gem of a restaurant in the West End.
Ian Field . 2025-02-11
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Sadly a very disappointing experience. The service was poor: dishes were missed from our order and general demeanor was unprofessional. The downstairs dining area is also very poorly designed- it’s cramped, cold, lacks atmosphere and the chairs are in awful condition. The food, however, was pretty good - but some dishes took extremely long to arrive.
N . 2025-02-02
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The food was good, and it feels like a nice place when you first walk in, but we had a bad experience. We were seated downstairs, and the service was terrible. The downstairs room feels like a converted closet next to the bathroom and dishwasher. It’s clear they didn’t think the space through (just look at the state of the room and chairs). The waitress accidentally served our food to the table next to us and charged us for it (we didn’t get it at all), as well as for something else we didn’t order. They did rectify the bill and made an effort to fix the situation, but it was still a bad experience. It’s a shame because the food is good
lea d. . 2025-02-01
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Been many times, never disappoints! Thanks Martyn
M W . 2025-01-31
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We had a lovely time at Donostia! We celebrated my husband’s birthday at the counter. The service was impeccable, efficient and a joy to watch! The food was hearty and creative - I am shocked they don’t have a Michelin or Bib!
Isra . 2025-01-30
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Wine and Sensational Tappas. Very impressive wine selection available to complement the Northern Spanish Tappas. The hosts and staff are very attention to detail orientated and very friendly. This is an intimate setting and every thing from the glass wear to the food is quality. All of our dishes were delicious. We highly recommend the salads and beef. The flavours were exceptional and the food is very clean and classy. Definitely book your tables on weekends. The access is via a very cute road. We are gluten-free and had plenty of options to choose from. Your food is prepared in the open bar kitchen giving the whole experience a much more intimate feel. Highly recommend.
Rudd Rayns . 2025-01-29
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My wife took me here for my birthday and not only was the food delicious but the service was outstanding, headlined by Cameron who made sure we never wanted for anything. Awesome evening, thank you to Cameron and the team!
Euan Bonnar . 2025-01-24
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Had a lovely dinner here! We were treated brilliantly by our excellent server Clodia who went the extra mile to make sure we had a very nice evening.
Soniya A . 2025-01-23
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A great dinner at Donostia - special thanks to our amazing server Clodia!
S W . 2025-01-22
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Thank you so much to Donostia and to Clodia for the amazing food and excellent service 🌟🌟🌟
Helena Khullar . 2025-01-22
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Recommend all the dishes, absolutely delicious!
Amelia Seifalian . 2025-01-19
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Food was amazing, strongly recommend the cheese cake as the dessert !
henry liu . 2025-01-14
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One of the best meals you’ll have anywhere. My favorite in london update: went again on 7 jan 2025. excellent experience as usual and remains one of my favorite restaurants!
Hams Profrogger . 2025-01-08
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The most amazing Basque I’ve ever tried in London! And the pork as well!! Yummm
Eva YANG . 2025-01-07
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We did not make any reservation and all places were actually reserved. Still, the owner gave us a place and we enjoyed exclusive, culinary quality. The cheesecake is nowhere tastier. Great service and hospitality, which is hard to find these days. On our last day in London we had a wonderful evening! Thanks and see you next time! Love from the Netherlands/Enschede.
Jo . 2024-12-29
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the basque cheesecake was actually incredible i could die
oakchair123 . 2024-12-09
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This is my FAVORITE restaurant in London…! On my last trip of 3 nights, I ate dinner there twice and lunch once……and loved it …!!! The food is amazing every time, it has a very solid, reasonably priced wine list and the staff is PHENOMENAL……It’s great with friends , but I also schedule most of my business lunches and dinners there as well…..Andres, Bartek and the entire crew make the experience one that brings me back as often as possible and one that I would HIGHLY recommend…..👍😊
pat bartle . 2024-12-07
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They have the best Cheesecake in the world!
Selin Jami . 2024-12-04
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Pork shoulder, octopus, peppers all cooked to perfection 😋
Graham Duncan . 2024-11-16
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Some of the best tapas in London. Great food, great service and lovely ambience!
Chirag Damani . 2024-11-13
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The downstairs part of the restaurant totally ruined the whole experience. It felt like we were in a canteen - the table and chairs were close together (people next to us leaving their table had to squeeze out and had their butt nicely planted on our table), chairs were tatty and falling apart, the area is right next to the kitchen porter carrying tubs of dirty dishes in and out of the kitchen. All round poor experience. The upstairs seating area looked much nicer. The downstairs seating area in the basement should not be a part of the restaurant, clearly just trying to squeeze additional customers they don’t care about in the restaurant.
alisha . 2024-11-13
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Oh wow, this lace is special. From the best ever croquetas, via Tudela tomatoes to die for, exquisite meats and a basque cheesecake that is dangerously delicious. Very well crafted wine list , and superb service. An utter treat!
John Graves . 2024-11-07
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Absolutely superb, some of the best Spanish food I have had in the capital. Service was excellent and a special thanks to Andres who went above and beyond to make sure my party we accommodated for. Will be back!
Peter Wallbridge . 2024-11-06
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The place lacks a little bit of everything. It's cold. The staff lacking charisma. We arrived at 2.37 pm. The first thing they told us was that we were late and that the kitchen closed at 3 pm. The reservation was at 2.30 pm. The normal food. The croquettes without further ado. The tortilla is also normal. And we didn't love the meat with foie either. The foie looked stale. It is expensive compared to the service and price you pay.
Iñigo Berastain . 2024-11-03
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Always a phenomenal meal. I’ve been over 6 times and it just gets better!
Molly M . 2024-11-02
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We had an incredible lunch at Donostia in London earlier this year. The pan con tomate was a must-have, setting the stage for the rest of our meal. We indulged in the Norfolk Wagyu, pulpo a la gallega, and the pork shoulder with chimichurri sauce—all of which were exceptional. Admittedly, we ordered a bit too much for just the two of us, but it was well worth it! The flavors were outstanding, and the service was top-notch, making the experience unforgettable. Highly recommend Donostia for anyone looking for amazing Spanish cuisine in London!
Nicolas Rincon . 2024-11-02
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our go to place and it never lets us down. really enjoy sitting at a counter. Top pick: Pan con tomate & jamon, gambas, lamb with tomato salad! Service is great, very friendly, always suggest best food & wine combination. Dessert is to die for - basque cheesecake.
Nika Strelnikova . 2024-10-30
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Advisable. It offers typical food from Euskal Herria. We left dinner very happy. Good quality. We highlight, above all, the cheesecake, very successful. Also very happy for the good treatment of Ander and the rest of the team of waiters/cooks
Eder Mentxaka . 2024-10-27
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Very good Spanish restaurant, food and service is good! they get quite busy around dinner time and food comes in slower, one of our dish came in very late and the manager apologised and take it off the bill, very good service from beginning to end, and better to book in advanced, they’re quite popular at weekends and Fridays!
HAO DING . 2024-10-20
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I am extremely disappointed with the service and experience at Donostia Restaurant on what was supposed to be a special celebration for my mum’s 60th birthday. My mum loves nothing more than a perfectly cooked medium-rare lamb chop, so we ordered 3 portions (a total of 9 pieces) of medium-rare lamb chops. We waited 35 minutes, only to be told that the chef had made a mistake. After an additional 15 minutes of waiting, the lamb chops were finally served—out of the 9 pieces, only 1 was cooked medium-rare, 1 was raw, and the rest were well-done. This was unacceptable, so I complained. The waiter assured us they would prepare a new batch. Five minutes later, we were informed they were running out of lamb chops and could only serve 2 portions. With no other choice, we reluctantly agreed. After waiting another 15 minutes, the lamb chops arrived, and yet again, all of them were well-done. This was the third attempt, and it was an absolute disgrace. Whoever was responsible for cooking clearly wasn’t competent—it’s just grilled lamb chops! Frustrated and angry, I asked for the bill. We were told that the payment machine was jammed, so we had to wait again. When the machine was finally fixed, it was taken to another table first, adding insult to injury. To top it all off, please consider the discretionary service fee—which I should have revoked and instead used as a training fee for the chef to learn how to properly grill lamb chops. Thank you, Donostia Restaurant, for completely ruining my mum’s 60th birthday. You had multiple chances to make things right and failed every single time.
Cyrus Leung . 2024-10-11
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Donostia is, without a doubt, one of my favorite restaurants in London. Their croquettes are exquisite, the potato omelette is incredible and their cheesecake is, without exaggeration, the best I have ever tried. Plus, it's located on a quiet street which I love. @nerea.iglesiasss Donostia is easily one of my favorite restaurants in London. Their croquetas are delicious, the potato tortilla is amazing, and they have the best cheesecake I've ever tasted. On top of that, it's located on a quiet street that I absolutely love.
Nerea Iglesias . 2024-10-10
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Great Place! Service as well. Autentico cocina vasca. Gracias and Big Thanks for serving us to Andres (the owner of the restaurant ). We’ll be back soon! Alexandra and Martin
Martin MUELLER . 2024-10-10
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Top notch food, ambiance, service!
Stefan . 2024-10-10
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Absolutamente excelente en todos los aspectos. Gran servicio, ambiente fabuloso y buena comida española con un toque vasco. Algunos vinos realmente interesantes en la extensa lista. Este es un restaurante de visita obligada si quieres una cocina española de gran calidad y ligeramente diferente.
PaulM7067! . 2024-10-09
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Very nice little Basque tapas/Pintxo place. Staff are very professional and friendly. I wish I had tried the cheesecake I loved that when I visited the basque country :(
Dion Mills . 2024-10-03
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But what really ruined the evening was the fact that we saw **rats** in the kitchen and running around the restaurant. Shockingly, one even **jumped onto my food**! I brought this to the attention of the chubby server, but she clearly couldn’t care less. Despite the appalling situation, we were still charged **£150** for the meal, even after the rat incident. Needless to say, this was a disgusting and disappointing experience. Not only was the food subpar, but the hygiene and service were unacceptable.
Maria García . 2024-09-26
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My favourite place in town, have been coming here for years and it never disappoints! Such a warm convivial atmosphere and the food is out of this world. Recommend the bluma iberica yum yum 😋
Lydia Scaletti . 2024-09-26
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Both the food and service were absolutely fantastic, 5* easy. I did request a table downstairs when making my reservation but was instead given a table next to the kitchen, so the atmosphere wasn't quite as I'd hoped, but otherwise fine.
D C . 2024-09-20
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The service was good, and the food was special and flavorful, however, this is the rudest place I have ever been to. I rarely give a restaurant such a low rating, but this place made me so annoyed and shocked. The chefs shouted as they pleased, and the restaurant manager did nothing about it. I saw a waitress being abused by the chefs, and I also noticed one of them glaring at us while mumbling something unfriendly. Terrible experience. Such a rude and toxic environment. I prefer a friendly and quiet atmosphere when dining
Ran Shang . 2024-09-09
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We went because we wanted to try some Spanish food (being from Spain). The croquettes were very good, and the bravas were excellent. Although I have to say that the bread with tomato had too much tomato and the tomato salad was very average. In general the food is good although the prices are a little high. In any case, the place is very nice, the service is friendly and the atmosphere is pleasant, so if it is your first time eating Spanish food it is a good option.
Elena Melchor . 2024-09-08
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Superb food, excellent interesting wine list, friendly staff. Andres the head of operations for bith Donostia and Lurra across the street looked after us calmly and confidently. Charlie the chef and team presented the food - all of it delicious. Serene atmoshpere with character. Muchas gracias por la experiencia!
Richard Bigg . 2024-09-08
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Wonderful food, attentive (sometimes a little over attentive) service. Generally an excellent experience I would thoroughly recommend it.
Paul MacGregor . 2024-09-08
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I asked the chef what was the best dish try, he suggested the Pluma dish ( Iberico de Bellota Pork Shoulder with romesco sauce ) .. and it was absolutely delicious !! 🤤
Lucila Rossi . 2024-09-07
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I found this place from Michelin guide, I thought it was good, unfortunately I had a bad experience here. Restaurant has big problem about sanitary I could tell, the pillows on seats seemed did not clean for hundred years, floor is old and oily. The most disgusting thing was, the pork shoulder meat I ordered was not fresh, smelled like rubbish on the street, reported to waitress, she sent the dish back to chef, and chef recooked the meat, and sent back to my table,very soon manager walked to my desk explained his pork was high quality , he sold a lot, and asked me to try again, I tried, it still smelled bad. I would suggest you don’t order pork at least.
Judy Wang . 2024-08-31
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I am absolutely appalled by the experience I had at Donostia last weekend. This establishment boasts about its "high standards of hygiene," but what I witnessed could not be further from the truth. During our meal, I saw not one, not two, but FOUR different mice scurrying around the dining area! This is absolutely unacceptable in any restaurant, let alone one that claims to prioritize cleanliness. What made this experience even worse was the complete lack of concern from the staff. I immediately notified our server after spotting the first mouse, but my complaint was brushed off as if it were no big deal. When I brought it up again after seeing more mice, I was met with the same dismissive attitude and the only solution they provided was to move us to a table nearby (only 2 meters away from where the mice were appearing). Not once did a manager come over to address the situation or offer any sort of apology. It's clear that the staff here couldn't care less about the customers' experience or the serious health risks posed by a rodent infestation. This place needs to be shut down until they can get their act together. If you value your health and a clean dining environment, I urge you to stay far away from this restaurant. This was easily one of the most disgusting and infuriating dining experiences I've ever had. How this place is still in business is beyond me.
Andrea Ruiz . 2024-08-29
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The service , the people and the quality of the food is outstanding.
Igor González Velar . 2024-08-24
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Increíble atención y orientación personal! No puedo recomendar suficiente visitando este lugar. ¡Sal de lo aburrido! La comida era de la más alta calidad y una gran introducción a la cocina vasca.
Discover630376 . 2024-08-21
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Omg!! I wanted to come here for dining for a while, I couldn't be more happy than I am right now. Food was amazing each dish was cooked to perfection, the attention from the Managers was great, the recommendation of the dishes was 100% accrued. We ordered about 7 dishes and couple of cocktals and bottle of wine (for two ppl- tapas style) and we just loved it. I could only managed to take a photo of one dish as keep forgetting to take the rest as we keep carry on eating!! Just so good. Will definetly coming back! :) Ps. Do not forget to order the cheesecake!! You won't find anything like that in LOndon!! Just perfection!!
johanna coloma . 2024-08-21
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This place is incredible. The food was so good, I’m still thinking about it. The selection of ingredients from the meats and cheeses to the multiple glasses of bubbles - your mouth will be wanting more of everything. And get the basque cheesecake if you want to go all the way. Absolute knockout!
Brian Gorrie . 2024-08-14
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All the food is fantastic, I recommend taking the counter table where you can see the chief's cooking directly, the open kitchen is so lively and fun. Fish and meat are perfectly cooked, tomato based sauce with almonds is very tasty. One of the best patatas bravas I've ever had. And of course, you must order Basque cheesecake, it's melting and absolutely gorgeous.
Show Auntie . 2024-08-10
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Excellent staff and a gold medal for chef tonight serving 25+ covers solo
J P J . 2024-08-04
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The octopus is a standout, and the staff is extremely friendly and welcoming! recommended! 🌞🥗🍷
Dragos C . 2024-08-03
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Brilliant. Fun. Delicious. Go. CHEESECAKE AND SHERRY. You will thank me. You are welcome.
Saahil Mehta . 2024-08-01
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A treasure away from the tourist areas. Every mouthful was a delight from the Croquetas de Jamon to the Burnt Basque Cheesecake. Lovely atmosphere and the staff are very knowledgeable, explaining all the dishes to those of us whose Spanish is a bit rusty. A well run restaurant and I would definitely recommend it. You will return.
Helen Lawrenson-Hinde . 2024-07-30
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amazing service! the manager was super friendly, even though they only had bar seats - perfectly enjoyable experience
Joanna Barry . 2024-07-26
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Nice little restaurant with a simple and charming decor. £21 for well-cooked octopus and 3 potato slices. Totally too expensive for a plate that was barely prepared, dull and quite poor. Disappointment at the sight of the plate. The Basque cheesecake dessert was excellent! No photos taken because the plate was so disappointing.
Murielle Pause . 2024-07-23
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The worst ever Spanish food I’ve ever had in London. Not recommend at all. Dishes are extremely salty. BTW I’m already towards preferring salty food, it’s still way too salty for me, and the famous basque is extremely sweet, feel like immediate diabetes
J S . 2024-07-20
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The food was quite normal, there are loads of better spanish restaurants. Beyond that, the service was terrible, one of the waitress was kinda shouting at another one, being quite rude and ruining the atmosphere. They also brought us the bottle of wine after our 3 dish when we had ordered 4, which was forgotten by the staff and we were waiting for it around 40 minutes. During that time, we had in front of us the dirty bowls and no one came to ask us if we needed anything else or even to take those plates. We won't recommend at all.
RaquelMa González . 2024-07-20
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They were kind to sit us for a quick lunch on Friday right before they closed for afternoon. Tomato salad is not to miss - yes really. Cold plates items could be bit chilled as it was more room temperature. Was recommended by someone who’s been multiple times and I’d want to go back to try other dishes plus cheesecake. Service could be improved like mentioned by other reviewers.
Jenn L . 2024-07-19
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For those moving in the area: because of an area outside where people can easily sit outside of opening hours, loud people sit there often until 3/4am (no one can help you remove them), local employees do the same from 5/6am onwards and are loud on the phone, litter collection between 12.30-2am, food deliveries from lorries with loud music and loud employees between 4-5am, so loud earplugs won’t be enough. The main landlord and restaurant won’t be able to help you that: the real noise is this night delivery/ random loud people activity, not the restaurant itself during opening hours…
E L . 2024-07-12
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Hemos estado en Donostia muchas veces y siempre ha sido genial. Sin embargo, la última vez que fuimos fue muy por debajo de nuestras expectativas. Los platos que permanecieron a la altura y deliciosos como siempre fueron el pan con tomate y los pimientos padrón. La ensalada especial de sandía también era deliciosa y fresca. El servicio también fue excelente, y el personal fue muy amable como siempre. La ensalada de tomate suele ser nuestro plato favorito en el menú, sin embargo esta vez los tomates carecían completamente de sabor, nadaban en aceite de oliva como una sopa, y estaban muy fríos como si salieran directamente de la nevera. Además, los tomates que nos sirvieron no se parecían en nada a lo que recibieron los huéspedes a nuestro lado, o a lo que estamos acostumbrados. Se cortaron aproximadamente en rodajas grandes y no tenían el sabor jugoso dulce al que estamos acostumbrados. Los platos principales que pedimos, el arroz salmonete rojo y las chuletas de cordero eran demasiado aceitosos y salados. El chef siempre parecía echar grandes cantidades de aceite de oliva en los platos que se enviaban, lo que los arruinaba. Esto es una pena porque los platos estaban bien ejecutados y habrían sido geniales sin todo el aceite / sal. Realmente espero que este problema se solucione porque realmente disfrutamos de este restaurante. Definitivamente volveremos, esperando que hayan solucionado estos problemas.
Anton . 2024-07-06
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Sorry I can not tell how much we spent as we ordered and ate all the menu. They are fantastic.
Kerem Menemenli . 2024-06-29
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Very rich, friendly and welcoming. I recommend it if you have Spanish food in London 😊
Montserrat Pàmies . 2024-06-28
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Even though we had a nice meal I don't think anything we had was extraordinary or delicious. We had to wait between 25 to 30 minutes in between dishes. Even though our lovely waitress acknowledged there were delays she could not explain what was going on in the kitchen. As I mentioned the dishes were nice but to most of them we had to add salt as they were quite bland. The best dish for me was the octopus. Cooked to perfection (but bland). The tortilla was also very good. Lovely with runny egg in the centre. Both the pluma and the lamb chops arrived lukewarm at the table (we had waited for 25 minutes for those dishes). I assume they were left on the pass for a while before someone realised they had to be sent to our table. We sent back both dishes and after about 15 minutes we got new dishes. All in all it was not a great experience so I don't think I will be going back.
Nikko . 2024-06-20
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We had an amazing meal at Donostia. Outstanding food, great service; a wonderful relaxed atmosphere. The croquetas were delicious and definitely try their daily specials The manager was terrific and helped choose a fantastic Ribera del Duerro from the unique and excellent wine list. And save room for their Basque cheesecake....Wow! A truly great meal.
Jim O'Donnell . 2024-06-19
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Every course is beyond expectation, especially the cheese cake is to die for. Also have a interesting wine menu
Dami . 2024-06-11
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Nice food with very high quality ingredients. Great service and lovely ambience as well
Teresa L. . 2024-06-08
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An unmissable experience for those who enjoy Basque cuisine. A pleasure to have found you during our days in London.
Javier Menendez . 2024-06-07
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Good Spanish Basque restaurant, the dishes are very good but a little expensive, nice wine list. (e.g. 100% Grenache blanc benufet)
Olivier DS . 2024-06-07
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Sunday night supper - packed for a cheeky end of weekend tapas treat. Food was delicious….steak, tortilla, croquetas especially nice. Friendly staff, great wine recommendations, and happy punters…..perfect way to round off the day.
D J . 2024-06-03
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Overall everything is delicious. Is it good value for money? This may be a bit ordinary, but if you want to eat delicious Spanish food in London, I can recommend it.
M K . 2024-06-02
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Staff are so professional. The service was seamless. When we looked up for some help someone was there. A great business lunch without the pressure to move on. Food excellent. Recommend it for anyone.
Jon Hill . 2024-05-30
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Éramos nueve en el comedor privado de abajo un viernes por la noche en mayo. Cuando la comida llegó era delicioso, pero el servicio era demasiado lento. Esperar hora y media entre el primer plato y el plato principal arruinó bastante la velada , lo que fue una pena ya que se trataba de una celebración de cumpleaños . Creo que fue un caso de demasiadas tapaderas y personal insuficiente.
James G . 2024-05-17
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Overall the food is delicious!!! Food was very tasty!!! I think we tried to order the whole menu! However, the problem was mainly Front of the house. (FOH) I have made the booking myself as it was my birthday and I can assure you they wasn't welcoming. They were a bit rude with a lot of attitudes!!!! We were looking for our waitress all night as she wasn't paying attention to our table at all. On Sunday night there were just a few tables around. We had to wait for drinks for almost 40 min . We wanted a bottle of wine and we ordered from the manager at the time. I guess he didn't understand us so the waitress came to ask again what kind of wine she suppose to bring us. After 5 min she came back again for 3th time to ask what wine do we want. Once we ordered the starters to share they were bringing each item one by one as we were 7 people we were starving by the time they brought a second starter to share .Then another long wait until we get 3 th round with starters for sharing. We are expecting all drinks to be served at the table together and all starters and main courses to share with all sides are supposed to come along together. Especially when we are a lot of people . It happened the same with our main courses. The first thing on the table arrived was patattas braves as a side and no main course yet. We waited at least 10 minutes after that to get the first main course! Horrible service!!! Literally there is nowhere around that I know where someone is going to bring my side dish first and as a second the main course, after long wait !!!! And again the restaurant had just few tables at the time. Not so busy. My table was set for 5 but I had 2 more guests came along later on and the waitress was telling me that she is not happy to add another pair of cutlery on our table as there is not enough space . She was rude and again I was so upset as it was my birthday and they didn't even offer any dessert for me. I had a conversation with the executive chef Charlie couple days ago and he promised me that they will look after me. Unfortunately this didn't happen. My guest were not happy, a bit upset, thirsty, hungry and no desserts at all !! All them were in a rush to close down the restaurant at 21: 00 pm so therefore they didn't even offer anything for desert or imagine me having my birthday party there. Not to mention that nobody even asked how was everything or do we like the food. Or if we need anything at all !! We were chasing them all night instead of enjoying our conversations. And then we got kicked out with a service charge above 100£ which we did not agree of course. We asked them to take this off the bill because we we're not happy with the service and also we were overcharged for some item that was ordered but they didn't deliver at all. And instead they promised us to give us an extra side of patattas bravas and we never got it either. In generally the kitchen can push for customers but front of the house is destroying the whole main picture!! They should be very polite, welcoming, not rude with knowledge about the alcohol, drinks and the food. They didn't know the wine lists , either the allergies as we specified no selfish from first place!!!!!!
Rada Petrova . 2024-05-06
MORE AT Google
I came here to eat with friends for a birthday dinner. We came as a group of five. We ordered about six starters and five main courses with a few side orders. The starters were ok. The octopus croquettes was lovely and everybody enjoyed them . The jambon croquettes were nice. The manchego coquettes were ok. All three had a similar texture and taste. I could barely tell the difference between the three. The pan con tomato was standard. The sardines were lovely and had a great taste and texture. The anchovies were good but minimal on the plate.. We had an issue with the service of the drinks. It took anything from between 10-20 mins to get a drink. We had to remind the staff about our drinks on more than one occasion. The food came out when ready which was ok for the starters but not for the mains. A disjointed service I felt. The prawn risotto was on point. The pork and romesco sauce tasted lovely, portion was a tad small. The pork chimichurri was good, not enough sauce though. The cod risotto was too salty and the octopus was average, slightly too charred for my liking. The courgette flower had way too much honey. The potato bravas were average. Overall a cosy place with nice staff, but my experience wasn’t perfect. I would still recommend to others. Drinks are pricey, so I would recommend not to order any if you want to cut down the cost.
Urban Delinquent . 2024-05-06
MORE AT Google
Basque cuisine is renowned for its elaborate presentation of dishes. It's a bit pricey, but it's worth trying at least once. The dishes are truly delicious.
Gabriella Chiavetta . 2024-05-06
MORE AT Google
We had a fabulous dinner with our friends here. The basque cheesecake is to die for. The portions are on the smaller side. We sat at the bar and it wasn’t very comfortable and difficult to talk
Denise C . 2024-05-03
MORE AT Google
spectacular food and environment. a true Basque welcome
Massimiliano Pedonese . 2024-04-24
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Tasty Spanish tapas, loved the gernika peppers, tuna tatare, cod and pork shoulders. The basque cheesecake is the only dessert and is a must try. A bit on the pricier side but thought was worth the experience.
Chloe . 2024-04-21
MORE AT Google
Without a doubt it is one of my favorite Spanish in the city. Dinner for four in which we were all delighted. The dishes are tapas so you have to take this into account when ordering. In our case we ordered almost the entire menu and some special ones. You can't miss the cheesecake, quite a spectacle. Wonderful staff and atmosphere.
Pilar SS . 2024-04-16
MORE AT Google
The food is delicious, there’s no doubt about it! The ambiance is nice, loud and cosy - just as you’d find in the streets of San Sebastián. The prawn rice was probably the best dish of the night, along with the croquetas! The Iberico pork was perfectly cooked, just thought that for the price, we were expecting a few more pieces. I do think it’s very authentic Spanish food, and the cheesecake is delicious - but it is slightly overpriced for the portion you get.
Maud Hu . 2024-04-12
MORE AT Google
Great place to eat Spanish Tapas
Allen Zhang . 2024-04-12
MORE AT Google
I've been Sansebastian before, I felt exactly same wind! Totally we enjoyed a lot in your restaurant! All foods were perfect, especially PULPO(octopus grill), Iberico stake, basque cheesecake were soooo delicious. Thanks a lot!
ayaka . 2024-04-09
MORE AT Google
We have arrived on time to our reservation with our 6 year old children. We ordered and wait 45 minutes for our food. The server realised there was a problem with our order in the system. We then wait 15 minutes more and not a single food (appetizers or bread) were brought to our table. We had to leave after 1 hour. They said they are sorry, they did not know system was not working properly. The servers and the manager has no ability to the initiative. I would not recommend this restaurant to anyone.
Semih IYIGULLU . 2024-04-09
MORE AT Google
Food quality: 5/5 Food taste: 5/5 Restaurant atmosphere: 4/5 Service: 5/5 Price: 3/5 Menu: 4/5 Overall: 4.5 (50% food, 50% the rest) A great restaurant if you are looking for good quality food. The food tasted good, all dishes had great flavor, they were all colorful and creative. We ordered three main dishes (one fish, two meat) and some vegetables, including a salad. The salad (HOSTO ENTSALADA) was amazing with some fruits and nuts. It had a lot of flavor with a great sauce. However some of the salad leaves were quite big, so it was a bit awkward to eat. The cod fish (ARROZA) was absolutely brilliant . The fish it self was quite small, but was cooked perfectly. It came with some black rice, which tasted fantastic as well. For meat, we ordered the PLUMA and SOLOMILLO, which were again both excellent cooked with great sauces. The one was the Romesco sauce and the other was with chestnut. The vegetables were fine, nothing too special. For example the PATATAK was just with some potatoes and a little bit of spicy sauce. But the vegetables were necessary since the portions of the main dishes are quite small, so you end up ordering 5-7 dishes with 4 people. The atmosphere of the restaurant was good. Good lighting with some music. However the kitchen was an open type, so it was also a bit noisy. There was also a counter in front of the kitchen, so if you are with friends, the bar counter will be the best seat for you. They were also enough tables for families. We went there at 9.15pm and it was still full, so it is necessary to have a reservation. The staffs were all great. They were all smiling and had good experience. The prices were ok, not too expensive but also not too cheap, so I would consider it as normal, so I gave 3 points. The menu was good, 4 choices for fish, 4 choices for meat. They were not a lot of vegetarian meals (especially for the main). Overall, a great restaurant with excellent food quality, perfect to come with friends or family!
Perry . 2024-04-08
MORE AT Google
A disappointing, overpriced taste of the Basque. Only one dish, the Squid main, was tasty, though the portion was small for a main. The rest of the food was unmemorable. I was hoping that the famous Basque cheesecake would save the meal, but it left me disenchanted. The staff are lovely, but obviously inedible, so do not offer a reason to return.
Sarah H. A. Halim . 2024-04-02
MORE AT Google
Early reservation and the meal was top notch. We shared starters and mains and had to indulge in the cheesecake. No disappointments here! Personable staff too. We will be back!
Peg G . 2024-03-18
MORE AT Google
Great option for Spanish food in London.
Paolo Sirianni . 2024-03-17
MORE AT Google
One of my favourite restaurants in London! Amazing Basque tapas, everything on the menu is delicious, never disappoints. Don’t skip the cheesecake!!
Clotilde Seyer . 2024-03-13
MORE AT Google
great atmosphere. nice dishes. nothing exciting. the staff is lovely, welcoming and sweet. we enjoyed our time there. the paellas are ok and I’d actually skip both of them. the meat was great and well seasoned, but thats the specialty of Lurra, so whats the point of going to Donostia? I had a great time, but won’t go again. the only dish that we loved, was the Tortilla. Also, had eggshell pieces in the cheesecake.. and it was too sweet.
Dor . 2024-03-10
MORE AT Google
First time I come and very happy with this discovery, very good service and spectacular food Thanks you so much team Almudena
almu85 . 2024-03-10
MORE AT TripAdvisor
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