Based on 1.194 opinions finded in 2 websites
Based on 1.194 opinions finded in 2 websites
Nº 265 in 1309 in Cheshire East
Nº 14 of 45 Italian in Cheshire East
Opinions
Gorgeous food beautifully cooked. Excellent and very helpful staff. My first visit with friends but it definitely won’t be my last. Would recommend.
Quest30881716139 . 2024-10-29
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Well.......booked a last minute table as not been for a long time and thought my Mother would enjoy. I am now kicking myself that we have not been back before now as everything was fantastic. Sunday lunch was a perfect home cooked dinner without the washing up! The meat was tender - I had lamb, the Mothership had the beef. Vegetables al dente, and the potatoes just right. The other half had the pepperoni and nduja calabrese and it was great to see a healthy portion of nduja - which we love! Quite often you can be disappointed with the lack of nduja but not this time! Really great pizza! But best of all, the service! Great banter from the staff and fun all round. But the extra touches were what sealed this as being a great restaurant. I carelessly spilled a full glass of wine while recounting a story, and it was refreshed, with no charge. There was absolutely no need to do this as was totally my fault! Then I didn't order dessert but my Mother and other half did. So I didn't miss out they bought me a small slice of tiramisu so I wasn't watching the others eat dessert. Small touches that meant a great deal. Restaurant surroundings - 5 Food - 5 Drinks - 5 Staff - 6 but the maximum I can give is a 5. We had such a lovely, lazy couple of hours and will be back sooner rather than later this time. Thank you.
Jo McG . 2024-10-20
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This restaurant is lovely had a meal here yesterday staff very friendly and atmosphere is very pleasant. Food is absolutely fantastic very generous portion size’s also. Would highly recommend a visit to this fabulous restaurant.
GoPlaces4463 . 2024-10-16
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Found ourselves in Knutsford on a Saturday night and they kindly squeezed us in. Every single member of staff was lovely, friendly and engaging. Sadly food was very average. Spaghetti with prawns and seabass tails appeared to have no seabass. Pizza lacked any depth of flavour and was quite doughy. Ok for the price and a good atmosphere
Enoch Plank . 2024-09-15
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My wife and I went here for dinner on our latest trip to Knutsford.We hadn’t been for several years.The waitstaff were younger than our previous visit.The restaurant was not too full.Our service was excellent and friendly and the food choices very appealing.My only surprise was that of the five red wines available by the glass, shiraz wasn’t one of them with even merlot being an option.The lobster ravioli was lovely
Brian B . 2024-09-12
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We eat here often because of the atmosphere and attentive staff - we are made so welcome but the prices have gone a bit silly - watery pretend minestrone with no pasta , average risotto with little seafood but silly drinks prices and the dreaded service charge which should be discretionary- we would probably have paid the same amount but would prefer to have a choice - overall a lovely restaurant with fabulous staff but in danger of losing us over quality and pricing - this would be so regretted and I du suspect that this review will make no difference - who is the loser ????
BARGEE . 2024-08-11
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A stop off on the way home from holiday, so glad we found it. Service and food were first class and the children were made to feel very welcome. You’d have thought we were local regulars, not first time customers. We will make a point in visiting the area again just to visit the restaurant - thank you!
Darren S . 2024-07-21
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My wife and I enjoyed a lovely experience with great food and friendly attentive staff. Thoroughly recommend a visit!!
Oliver P . 2024-07-16
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We had an early dinner before going to see a show at the local high school. The food we chose was simple Italian pizza and pasta and it was absolutely lovely. My pizza was really thin and light. My wife had farfalle al salmone which was rich and luxurious. My daughter went for the child portion of spag bol and it was really tasty. I have eaten in some of the chain Italian restaurants in Knutsford and this family run restaurant beat all of them for quality, value and service. Highly recommended.
Dylan W . 2024-07-12
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Just want to say a massive thank you to staff who made a big effort for my mums birthday, really went above and beyond. Thank you so much
Olivia M . 2024-07-06
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Visited for my mum’s birthday celebration. All the staff were really friendly but the host was fantastic. He’s got a great sense of humour and really made us feel welcomed. The food was amazing and it’s great to have the option of a smaller portion. We will definitely be back!
Carol F . 2023-10-31
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The dover sole was presented beautifully and tasted amazing. My friend had the fillet steak and it was amazing as well. We thoughrouly enjoyed our experience and will return
Guide37520253530 . 2023-10-27
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The food was excellent and the staff were lovely. Our table was booked for 7.45pm we were out of the door at 9.25pm we felt that the services was very rushed and seemed as if they couldnt wait to get us out of the door. Closing at 10pm on a Friday evening is early. We did however enjoy our get together, but we won't be going back for our Christmas night out.
Sarah B . 2023-10-21
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The best Italian restaurant in Knutsford - we had dinner here on Friday night, lovely warm welcome from the manager... all of the staff were great, very efficient, friendly and helpful - Gianluca was our waiter and sorted out my food issues, which was really good. Big thank you to the chef(s) who made sure that my food would not upset my stomach. They cooked my food separately and used new oil and cleaned everything before they started my fish and courgette fries. The Branzino was really lovely and my partner's duck was super tender. The tasting plate of desserts was a really great way to finish off the meal. We have been 4 times now over the last year or so and will come back as soon as we can
jeanjeannie . 2023-10-15
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I you like Italian food or just a coffee and you love brilliant service then Giovannis Knutsford is the place to go. Can't wait to go back
Chrisroballen . 2023-10-10
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Love this restaurant. Me and my family all loved the food, especially the spaghetti carbonara. Great staff who were friendly and very attentive. It was a lovely atmosphere. I will definitely be visiting again and overall we all had a lovely night at this restaurant. Thank you for making me and my family feel well looked after.
Amanda C . 2023-10-08
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Previous Visit: Had Arancini and lobster ravioli which was excellent. (5 Star) This Visit: Decided to go out in Knutsford, checked on TripAdvisor, tried to book in at many places but this was the only place available at the time we wanted. This should have raised a red flag, but i was hoping we were just lucky. Manager took us to our table, got drinks straight away and ordered food. I had the arancini for starters which all three were cold in the middle, they got sent back and another plate was brought out which were ok. Next for the main course, I’d ordered Spaghetti Carbonara with chicken, this arrived with no chicken, I then had to request some cutlery as I had none at that point, I was brought a knife and fork which I really wanted a spoon also, I started eating it and the manager came over and asked if it was too creamy we told him I had ordered with chicken he immediately took the plate away, I still had food on my fork! The then gave me daggers as he walked to the kitchen. He then came back with the dish. We also noticed the couple next to us had been waiting for at least 20 minutes to be served, they later had a calzone pizza but it looked like they were having issues also, it did look uncooked. I have been to this restaurant in the past and it was good, but I’m afraid I won’t be going back. We had been warned by locals that this place was a bit hit and miss.
E6789MOrichardb . 2023-10-08
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Date night dinner manager managed to fit us in even though very busy excellent service from server izzy and waitress Kim great value will visit again
Imr290705 . 2023-10-08
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Only Giovanni's responded when I emailed several restaurants in Knutsford with a view to organising a regular mid-week evening meal for a men's group from church. They outlined a package that worked really well for us with ideas of how to make it easier to manage payments. When we arrived, everything was ready and we received a very warm welcome. The waiters provided regular entertainment while allowing us space to chat. The food was first class with good-sized portions and great taste. All of our party of 12 were impressed with our meals and the service with no cause for complaint. We found the prices reasonable (for Knutsford) and plan to make this a regular thing. Thanks for a great evening.
GMTKnutsford . 2023-10-06
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Giovannis staff were very helpful and polite. My family and I had a very nice meal, the lasagne was especially tasty.
Guide37520253530 . 2023-09-19
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My wife and I had a wonderful evening here. The customer service was great, and the food was delicious. Great place to eat in knutsford!
Ciro D . 2023-09-19
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Love, love, love this local business. A fabulous restaurant, wonderful owners, great food, great staff and great attitude. This is a great bustling Italian restaurant with good food and reasonably priced drinks unlike the over priced Italian chain restaurants in Knutsford. You are doing great on the Knutsford restaurant and bar scene. Keep up the good work. 🙌
kamul . 2023-09-19
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Had a lovely evening and meal at Giovanni’s once again. Always a pleasure! Food was fantastic, especially the lasagne!
Isabelle B . 2023-09-19
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I have always enjoyed my previous visits to Giovanni’s in King Street and their food is always very good. However although they have written on the bottom of their menu “let us know of any allergies” when you mention that you are now Lactose Intolerant there seems to be little choice of food on their menu especially the desert menu. Added to which when I asked if they had soya or Oat milk the reaction of the male staff to my question was totally unacceptable and discriminatory. They advertise Vegan and vegetarian there is no indication on their menus which of the menu items are suitable. In this day and age this is totally unacceptable especially if in the case of Lactose intolerance which is not a matter of choice. Will not be returning.
suebO9658FF . 2023-09-17
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Very friendly service Great food at reasonable prices Good ambiance Would recommend this restaurant to anyone ❤️
LorraineP621 . 2023-09-09
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Booked a table for 3, dinner service. Arrived shown straight to table , restaurant almost empty but lots of staff milling around. Got drinks served almost straight away but waited almost 15 minutes for our food order to be taken. Placed menus at end of...
jlcalti100 . 2023-09-06
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We hosted a party for 23 people (family & friends) at Giovanni's - it was a superb evening. Mark and his team looked after us very well through the planning stage right up to the evening itself. The food and service was very good throughout...
Robert B . 2023-08-31
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Went with my father to have some proper pasta. Gnocchi a la gorgonzola was not in 5he menu, but the manager had a word with the chef, and they made it happen. Great custom service and fenomenal proper Italian food. Recommend 100%
ChileUK13 . 2023-08-21
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We had a family meal on a relatively quiet, late Sunday afternoon. The service was friendly and attentive especially given our large group. The Sunday Lunch menu was excellent as was the children's menu. The restaurant is very family friendly and the children loved all...
CheshireDes . 2023-08-14
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Ate dinner here when holidaying in the area. Excellent meal with friendly service. Would definitely return if in the area.
essexspursfan . 2023-07-24
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Vistied Giovannis for my 21st birthday on friday. Food was delicious and arrived very fast considering it was a busy friday evening and there were 8 of us. The service was very good the staff were nice and made us feel very welcomed, the manager...
mariusz p . 2023-07-04
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Great service. Amazing food. Lovely atmposhere would highly recommend for a família night out. 5 star well deserved!!
Guide37520253530 . 2023-07-04
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I'm afraid Giovanni's disappointed. We ordered the traditional salad Caprese with avocado - the avocado wasn't ripe, so we sent it back. It took 20 minutes for the remade starter to arrive. I ordered the seabass fillet with prawns and a lemon sauce, which was...
FastandFurious666 . 2023-07-02
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Normally you can park straight outside and we've never had any issues getting a table. Typical Italian menu with all your staples and on Sundays, they also have a very appealing roast menu (pork, beef, chicken) where you can add on a dessert too. Food...
Sammie-Jo69 . 2023-06-15
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Excellent service. Met with hospitality, humour and excellent food. The waiter gave great advise regarding the menu options and the food was fantastic. My dietry requirements were very well respected and accommodated for. All in all, it was a perfect experience.
Leonardo A . 2023-06-06
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Very rude old waiter Gave him the benefit of the doubt but his sense of humour was just bloody rude.. I arrived with my old Mum and he says to me .. it’s liking walking in with Boris Johnson? Then says are you Welsh can...
casperfreidrich . 2023-05-25
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We had a splendid family meal at the friendliest restaurant. Good Italian food. Greatest possible service and a lovely atmosphere. As much a theatre as a restaurant. Great fun and guaranteed to be a memorable night out. Mario with the long hair is a class...
milton611 . 2023-05-16
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Great food, the calabrese pizza was delicious as was the lasagna. The pizzas for the kids were huge and of the same quality. The waiter was very friendly and made jokes with the kids. The food came promptly. Would definitely recommend and come back
SamB123123 . 2023-05-13
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We came for a meal for my friends birthday. We all love Italian food, so we got a few dishes and starters to share. There was so much food! It was all delicious. Really well priced. Plenty of choice for food and drinks The customer...
Rachel G . 2023-05-03
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Great atmosphere, fab service & delicious food. The staff were very attentive, despite being really busy. We had a lovely meal & will definitely return.
C9816CYlesleys . 2023-04-30
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After walking round Tatton Park, we wandered into Knutsford for lunch and a browse round the shops. We spotted Giovanni's straight away but thought of looking at a few other places to see what was available. I'd got pizza into my head, so we wandered...
michael b . 2023-04-17
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This is still a great restaurant for an Italian meal. We hadn't been for a while so decided to go back for a meal out. As usual, we thoroughly enjoyed the meal, the interior of the restaurant and as always the staff. Very welcoming, friendly...
Mike H . 2023-04-13
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Our very favourite place to eat in Knutsford. Food, service and staff are just amazing. Marco and his staff make every visit a very pleasant experience. 5*s and highly recommend you give Giovannis Knutsford a try.
andylaw3107 . 2023-04-09
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Had a lovely meal , I had the lasagne which was very tasty! The garlic bread is also very nice ! Overall a great evening
Isabelle B . 2023-04-09
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Went for a meal with my friends to celebrate my 21st. As soon as we walked in we were warmly welcomed to out table. The food was amazing and service was great. Everyone was really friendly, would definitely recommend trying our giovannis!
Mo M . 2023-04-08
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Been back a few times now and can’t fault the place, the staff are so friendly and funny and the food is amazing. The kids love it too which is a bonus! Definitely one of the best in Knutsford.
C3588JMnataliej . 2023-04-08
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We arrived. Greeted immediately. Then the same waiter totally turned his back on us & went off to take payment of a table right in front of us?! I was flabbergasted & now wish I had actually walked out (which I was about to do...
Rachael A . 2023-04-07
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The service and food here is tremendous . All the staff are really friendly and cater for your needs really well . The atmosphere is very welcoming and you will ensured a perfect authentic Italian meal with family or friends .
Filippa D . 2023-04-04
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went in for a sweet treat and a cold drink as it was lovely and warm out, very good service and staff were lovely. quality was brilliant and will defiantly be a regular!
Charlotte F . 2023-04-02
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I would highly recommend Giovanni, we were served by lovely staff who couldn’t have made it a nicer experience for us! The food is as amazing and atmosphere was great, thank you so much would definitely recommend!
sophia J . 2023-04-01
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went with a big group to celebrate a wedding. ordered tuna "rare i specified". fish came but overcooked so complained politely....waiter replied "well if you want to poison yourself , thats your business"....so rude it was almost funny! returned fish after everone else had finished...
danrE6930OR . 2023-03-31
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Visited late December had 3 course xmas menu . Restaurant was lovely . Waitress who served us was lovely . Very attentive . Ambience great . Food was delicious . My partner and I had Italian ribs and meatballs to start followed by roast turkey...
Goodcook123 . 2023-03-27
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Fabulous Sunday lunch Can’t be beaten for quality, service or price Food delicious give it a try you won’t be disappointed
Jean L . 2023-03-27
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A lovely restaurant with a great atmosphere. Our food was delicious and the service from Renato was excellent.
Robert R . 2023-03-19
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We were taken to this lovely restaurant by my Son in Law for Mothers Day,It was very busy as expected but the service we received was superb,we were attended to by a mature gentleman by the name of Mo and some very well trained younger...
Robert Q . 2023-03-19
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Great venue and atmosphere along with fabulous food and service, will definitely be visiting again and would recommend
richard b . 2023-03-19
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Very friendly service and great food. It is nice to get a little dressed up for dinner, especially after days working from home. Food is delicious, only comment would be sometimes portions on the large side.
Rosieresident . 2023-03-18
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Lovely setting and all the female staff and younger gentleman were very nice. Wasn't too busy but a nice atmosphere.... Untill the elder waiter (Italian) was rude and ignorant to myself. He assumed my nationality and joked about how he spoke various languages as a...
aaronv254 . 2023-03-18
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This is the second time we dine at Giovannis,and this time we decided to go with all our family for a birthday meal! We had a couple of drinks on the bar before the meal and then we moved to our table! All the staffs...
LucyPC30 . 2023-03-18
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A high on the Knutsford TripAdvisor list - and I can see why! Tastefully done interior with a classic Italian menu as well as Sunday roast options which was a nice change up. Overall everyone was very happy with their options, which included the roast...
Sammie-Jo69 . 2023-02-23
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I walked in for a late booking and they did everything they could to squeeze us in on a busy Saturday night. Staff were very pleasant and attentive. Food and wine were excellent and we had a good evening. Surprised at the prices which were...
Tim C . 2023-02-19
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Great atmosphere, superb food, wonderful attentive staff. Reasonable pricing,so much better than the chain restaurants in knutsford. just Cannot fault the place.
Flyingbird9 . 2023-02-11
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Amazing service as always and beautiful freshly made food could eat here everyday!! All the staff were so friendly, welcoming and quick to answer any questions about the menu. I had the carbonara and my friend had the fillet steak with pepper corn sauce which...
Y2721PEleahm . 2023-02-08
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3 visits in 3 days to the ever dependable and fantastic Giovannis. Fabulous New Years Eve dinner. Marco and Alissia run it so well. Great food, great service and hospitality. Cannot recommend highly enough. Thank you.
Stephen E . 2023-01-01
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This is one of the only high quality restaurants in Knutsford. The food is very good, and save space for the Tiramisu at the end, which is exceptional. Lovely old fashioned proper table service too. Highly recommend
Richardsworldtravels . 2022-12-27
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Excellent, friendly staff & food. Had a late lunch with the 3 course Christmas specials. As I wasn't having a pudding the manager compensated for this. We will very back.
Goosfest4516 . 2022-12-15
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Great atmosphere wonderful food. Friendly staff. I had my birthday meal there last night and was very impressed. The food was delicious and portion sizes generous. Will definitely be returning soon.
Primrose_eralC . 2022-12-05
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Dinner with friends last night. The place was packed and still the service was top notch! Marco and his team are just a well oiled machine. Always a very warm welcome and then just great food, fabulous atmosphere and super service. 5* as ever.
andylaw3107 . 2022-12-03
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Turned up early for our booking, and they were happy to accommodate. It was really nice to go to a restaurant and have really nice staff and really good food. If we are ever in the area again we will re visit. Thanks for a...
danielhuggett . 2022-11-13
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Highly efficient service, not over the top just there when you needed them which is so often not the case in other establishments. Food very tasty, Dover sole was beautiful, simply cooked and delicious. Highly recommended Not sure about the smoked swordfish on the starter,...
emmacA7888GO . 2022-11-13
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Me and my husband visited the restaurant during the weekend as was our wedding anniversary. They welcomed us with a glass of prosecco and raspberry which was a nice surprise. The food was lovely. We had arancini and garlic bread as starter and lobster ravioli...
LucyPC30 . 2022-11-06
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Had a lovely family meal we received a warm welcome , delicious food and a very friendly service Will definitely return ⭐️⭐️⭐️⭐️🌟
Louisebruce . 2022-11-06
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The food was Lovely food and the staff were very friendly, creating a nice atmosphere. lovely meal out.
gabeb987 . 2022-11-06
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great service and delicious food. the atmosphere is perfect. i will definitely be returning very soon.
lizsmith22 . 2022-11-05
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Poor food, meals were just not nice. Calamari starter was like food from Iceland, pizza was not tasty. Service was very slow.
Powerful007 . 2022-11-05
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Every time we come here as a family we’re made to feel so welcome… fantastic pizza and nothing is too much trouble… the staff are amazing with the kids too. Love it every time!
Paul G . 2022-11-02
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I came here a few days ago and it was lovely! The staff were amazing, very attentive. We shared the garlic bread starter with chillis and for the main I chose the seafood linguine while my husband had the fillet steak with roast potatoes ,both...
C3588JMnataliej . 2022-10-30
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I visited here on Saturday it was quite busy and it was good atmosphere the service was great considering it was busy and the food was amazing I will definitely be visiting here agin.
123emilyg1 . 2022-10-30
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Visit the restaurant for a family meal on a Thursday night. Despite was a week day,the restaurant was busy. We wasn't surprised that much after we had our food. The food was amazing, my husband had the pistachio pasta and my son had a lovely...
Amee9031 . 2022-10-29
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Nice traditional Italian restaurant in the heart of Knutsford village. We ate there on a Sunday lunch time and were surprised to find that along with the extensive Italian menu they were also serving traditional Sunday Roast. The food was excellent and staff friendly and...
Inspire64689404570 . 2022-10-26
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Our second visit as the first was so good back in September. The food and service is excellent. The staff are so friendly and welcoming. Having visited the other Italian restaurants in the same area this is definitely our favourite 😊
Beverley B . 2022-10-22
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We popped in on chance on a Friday evening and were immediately accommodated. All staff were friendly, very helpful and efficient. The selection of sea food didhes was excellent and great quality. All beautifully presented and at very reasonable prices. Will definitely revisit next time...
stevecallaghan28 . 2022-09-23
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First time visiting today for lunch. Food was beautiful. The staff were friendly and welcoming. Obviously a family run restaurant. Nice to hear Italian music at lunchtime. We will definitely return and would highly recommend.
Beverley B . 2022-09-17
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Loved everything, from the beautiful hostess to the decor (Lowry artwork and The White Company diffusers) to the staff and the food, just wow! The staff were attentive without being intrusive and made us feel very relaxed. The portions were huge and the food of...
330brynab . 2022-08-31
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Following some recent changes in ownership/ management we decided to pop in for dinner. Food, excellent, staff just superb. Marco the new manager certainly filling the big shoes that Bob and Angela left behind. Great restaurant and STILL a brilliant group of staff. 5***** all...
andylaw3107 . 2022-08-18
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Had a lovely family meal here and once again good food and service. The greeting when we arrived was great and very attentive. Atmosphere is good too and a wide range of choices on the menu all at reasonable value. Will return again!
quick2566 . 2022-08-16
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We had the. sardine starter between us, fabulous and just enough. I had the seafood linguini & John had the white fish & seafood broth, both excellent dishes and just the right portion size. A bottle of Sicilian white wine went really well with both....
Debbie M . 2022-08-13
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Highly recommend this wonderful Italian restaurant- the best food I have ever tasted- you must go and enjoy this amazing food 😋
819kate . 2022-08-10
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Very good service and menu , lovely quaint environment for couples / family ! Our food was good quality steaks and prawns !
544clivea . 2022-07-25
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Sunday lunch set menu at Giovanni’s is great value. Food is high quality, portions generous, service attentive without being OTT. Recommend.
jonrW3607WG . 2022-07-24
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Visited on Sunday 17th had the two courses for £14.50 which I have to say is ridiculous value for money considering the quality of food! We both had roast beef which was amazing, I had the ribs to start which just fell of the bones...
davidhH6613OO . 2022-07-18
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Top class as always from Bob and all the staff. Great food, house red and service. Really can’t fault this lovely Italian at the Tatton Park end of King Street. Even getting parked is easier than the rest of King Street.
andylaw3107 . 2022-07-17
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First time visit to this restaurant, and a very pleasant one it was. no waiting food delicious and hot. Excellent
Michael R . 2022-06-24
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Not complaining about the food. However the service was extremely slow even though it was extremely quiet & we were even served the wrong food. Also the ladies were not clean which is unacceptable.
Gill G . 2022-06-22
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Third time we’ve visited in the space of about three months. The atmosphere and staff are fantastic. Friendly, knowledgeable and so good with little ones too. The food never disappoints, the steaks are just fabulous! Our favourite and go-to place to eat in Knutsford!
jollybrown . 2022-06-19
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I’ve been here twice now and both times, it has been fabulous. The food is delicious and the service is good too!
EmelienC . 2022-06-19
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Great place to go, one of Knutsford's best restaurants, never had a bad meal here. Staff attentive and friendly and as I say the food is excellent, really enjoyed it here and would definitely come again.
daverJ4677MX . 2022-06-12
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An absolutely beautiful restaurant serving some of the best food I have had. This was our second visit and our impressions were unchanged. The staff are delightful, helpful and attentive, the beverage offerings are fantastic and the steaks we had as our entrées were divine....
Yorkshirewanderer21 . 2022-05-31
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Great place. The seafood pasta was exceptional….the sauce was so tasty. Plenty of variety. Good food. Wine was also good
Simon W . 2022-05-07
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Ate today from the lunchtime special menu. Faultless. Mussels to start....portion would have been a main course on a nearby establishment. King prawn linguine very good. Mrs Pon whitebait followed by fish and chips...both excellent. Good value, friendly service, recommended.
4stop1row . 2022-04-22
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Write this Restaurant one of the best in Congelton super del Dept super fresh cook meals excellent stuff happy very helpful and the food is just above excellent brilliant so you won’t be disappointed it’s one of the best in Congelton so give it to go good luck to all the team who are on the ball every day every minute and the chefs are exceptional and the owners extremely experienced foodies. Well I have found better food than what I’ve seen and I trust you when you when you go.
60 Opinions
Visited on a Saturday night with a group of 11 friends. Firstly we were asked to pre-order as a large group which we did but I don't think this works for tapas. The food was tasty, well cooked & presented nicely, cannot fault the food. However, the service was terrible, despite there being a lot of Staff on duty, we felt ignored by them. The restaurant was not busy but the staff were pretty much not there. We were ignored when arriving, one friend waited 20 minutes for a gin & tonic on arrival, when chased, response was rude not apologetic at all. We were not asked if anything was alright until we had finished, nor if we needed anything else and did not have the opportunity to order any more drinks than what we ordered on arrival as no staff came near the table. We would have had a lot more drinks if able to order so the restaurant missed out here. Turns out the young inexperienced staff felt no need to be present in the restaurant to respond to our needs but were more concerned with what appeared to be socialising and eating around the bar. There is a lack of supervision of the waiting on staff, hence we purposefully left no tip. Sadly despite the food being good & the ambiance & decor being lovely, we will not visit again as the staff are so inattentive. Sadly despite Sadly despite
831 Opinions
Lovely meal, good value for money, attentive service - sometimes a little over attentive (being asked by 3 different staff if our food was ok!) The first time in a while I have felt compelled to leave a tip, for a multitude of reasons - one being there was no presumptive ‘service charge’ on the bill!