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4.5

Based on 831 opinions finded in 2 websites

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Nº 233 in 1309 in Cheshire East

Nº 13 of 45 Italian in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..steakpastacoffeepizzaoldfishmushroomscookedbeautifulcakegarlicchickentomatomustfilletmussels

comment_iconOpinions

Lovely meal, good value for money, attentive service - sometimes a little over attentive (being asked by 3 different staff if our food was ok!) The first time in a while I have felt compelled to leave a tip, for a multitude of reasons - one being there was no presumptive ‘service charge’ on the bill!

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L . 2024-10-26

MORE AT Google

Enjoyed the meal very much thankyou Casa Mia

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Jennifer Testrow . 2024-10-10

MORE AT Google

Excellent venue. Friendly owners and great food.Just like Mama used to make.

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Janusz Pustówka . 2024-10-03

MORE AT Google

Chaotic Italian family run restaurant that has to be on anyones list of places to eat in Cheshire.. food is homemade with love & passion from the heart of Napels .. highly recommended 👌

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Steve G . 2024-10-03

MORE AT Google

Absolutely love coming here, always delicious home cooked Italian food, and the owners are just brilliant. Nothings ever too much and they always stop for a chat.

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Liz farrant . 2024-10-01

MORE AT TripAdvisor

Best Italian food I've had, great price and very welcoming, the staff are lovely anthe restaurant is old school Italian 5*

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Trip08866303683 . 2024-09-28

MORE AT TripAdvisor

What a great place!! Went on a recommendation, and we can't wait to return already! Lovely staff, Lallo the owner is very charismatic and spent time talking with us, the food was divine, dessert was delicious, lovely decor and ambience. Ragu, Casa Mia, Tiramisu, Semifreddo. For once, it was nice to eat a meal and take our time enjoying it, because it stayed hot throughout. This is going to be one of our favourite places 😍

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Gemini Equine Transport . 2024-09-28

MORE AT Google

The best Italian restaurant in Sandbach and right in the centre too. Great menu options, specials too which I think change daily but they will tell you about them. Great staff and fantastic Italian owner who really makes the place. Super welcoming, nice and helpful. Never had a bad meal here!

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Chris Smith . 2024-09-20

MORE AT Google

Me and fiancé are here last Saturday and had such a good time. The service was fantastic we felt welcomed from the moment we walked in. The waiters were attentive and friendly and helped us choose what we wanted. The food was delicious I loved every minute of it. Will most definitely be back.

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Scott Martin . 2024-09-16

MORE AT Google

Me and fiancé are here last Saturday and had such a good time. The service was fantastic we felt welcomed from the moment we walked in. The waiters were attentive and friendly and helped us choose what we wanted. The food was delicious I loved every minute of it. Will most definitely be back.

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Scott Martin . 2024-09-16

MORE AT Google

Very poor bland food,Meat in Carbonara was inedible. The staff were taking to some people that came in to visit and we're so loud. Give this place a wide berth,would never return.

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Shuffle . 2024-09-11

MORE AT TripAdvisor

What a find! Last minute booking as the husband didn’t plan a night out to celebrate our wedding anniversary (bad books)! Booked the Casa Mia and was immediately greeted by Lello and his charming grandfather. Lello really could not have done enough! Customer service experience was beyond amazing. The food was delicious and probably one of the best Italian meals we have had in a long time! I cannot recommend here highly enough! We enjoyed it so much we booked a table for next week there and then! Lello, if I could give you 10 stars I definitely would. You made our night so special! See you next week my friend. Ciao, Gemma & Jamie X

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Gem CCB . 2024-09-09

MORE AT Google

What a find! Last minute booking as the husband didn’t plan a night out to celebrate our wedding anniversary (bad books)! Booked the Casa Mia and was immediately greeted by Lello and his charming grandfather. Lello really could not have done enough! Customer service experience was beyond amazing. The food was delicious and probably one of the best Italian meals we have had in a long time! I cannot recommend here highly enough! We enjoyed it so much we booked a table for next week there and then! Lello, if I could give you 10 stars I definitely would. You made our night so special! See you next week my friend. Ciao, Gemma & Jamie X

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Gem CCB . 2024-09-09

MORE AT Google

I really dislike leaving a bad review, but sometimes it is necessary. I travel a lot, and I live in the Mediterranean region. I know what a Caprese Salad is. I ordered one here and was served the equivalent of about half a tomato and half a piece of tasteless mozzarella. The so-called 'salad' was £6!! I was shocked to be taken for a ride like that! If you are actually hungry, and you need to eat, please don't go to this place, because the size of the servings are a joke. It wasn't written on the menu as a starter, and even if it had been, it is still shocking. I thought of mentioning it to the waitress, but her unprofessional manner made me realise that it probably was not worth it. May I start by suggesting that she changes out of her (very) tight gym clothes before coming to work? I go to Sandbach often, but I wouldn't go there again. Shame.

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J C (Janey-Jo) . 2024-08-25

MORE AT Google

Had lunch here today. Superb food at a very reasonable price and great customer service. Only given 4 stars for atmosphere as very quiet as it is a Monday. Would thoroughly recommend and will be returning.

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Jane Wright . 2024-08-12

MORE AT Google

My friend and I had our first evening meal at Casa Mia. The restaurant is pleasantly decorated with a nice atmosphere. The senior waitress was nice and engaging throughout. However our experience was let down by the food. The mussels special starter was poor. Very watery sauce and no better than Aldi pack. Plus one piece of brown toast. The mains of chicken and steak were a pathetic mix of veg and warm salad all over the plate with the most tasteless and watery sauce. We offered our feedback and the chef came to speak to us. What a defensive and rude man. Quite childish actually. To that end we would never return or recommend.

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Ross . 2024-08-07

MORE AT TripAdvisor

Lovely cosy place, amazing food and drinks! And for sure the most friendly staff ! Highly recommend

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Afsaneh Khoshkerdar . 2024-07-21

MORE AT Google

A wonderful evening. The food was delicious and the staff treated me and my wife like royalty. We would recommend a trip to Casa Mia if you visit Sandbach.

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Christine D . 2024-07-13

MORE AT TripAdvisor

We’ve visited Casa Mia before and on this occasion chose their Italian and Tapas evening. As total beginners learning the language we were a little nervous. However, Lello is a great host and we were soon scribbling on our crib sheets! The food started out with tapas sized plates of cheese, charcuterie, arancini but then it got silly!! Portion sizes increased and I had to sit the last three plates out! I lost count of courses but at least 12. For £25 per person excluding drinks, it was amazing value. We’re already booked for the wine and cheese evening in August! Molto bene Lello.

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GlobeTrotting828973 . 2024-07-04

MORE AT TripAdvisor

Been many times over the last few years and the food, atmosphere and service never disappoint! Lovely family business and true Italian food!

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Samuel Shaw . 2024-05-18

MORE AT Google

Had lunch there today. Food was fine & service okay but I object to dirty tables that need wiping down & ashtrays that need to be emtpied.

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Stephen Hadfield . 2024-05-11

MORE AT Google

Very poor service and bland food Poorly cooked pasta and watery sauce . Had to send the starters back Wouldn't bother going back to eat there although wine was good

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Mel B . 2024-05-04

MORE AT TripAdvisor

Friendly attentive staff, has the feel of being in Italy when inside!

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Colin Johnson . 2024-04-11

MORE AT Google

Amazing food, friendly staff and quick service!

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Sarayah Garnham . 2024-04-05

MORE AT Google

What a lovely restaurant, with such a friendly set of staff and great range of food too. I’ve allergies and it wasn’t a problem for the Chef to make me something fresh and delicious that o could eat. The owner is a delight and even played virtuoso recorder to us (yes-true story!) Great atmosphere and great food.

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Fiona H . 2024-03-28

MORE AT TripAdvisor

Went here with friends yesterday. Fabulous food,great choices and authentic dished. Exceptional service. I would highly recommend.

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Pennie Friel . 2024-03-24

MORE AT Google

Introduced a couple of months ago. First time returning for a special treat. We have been looking forward all day. Food / staff and atmosphere amazing. Thank you

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david dyson . 2024-03-20

MORE AT Google

Brilliant overall. Service was friendly and very helpful with allergies, food was fantastic. Very clean and well set up. Highly highly recommend.

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taylor . 2024-03-07

MORE AT Google

All the staff were lovely and very friendly. Other guests seemed to be enjoying themselves. Importantly, the food was tasty just like home cooked food. Definitely would come again

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Joshua Bate . 2024-02-24

MORE AT Google

Love this place amazing Italian food

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Yaya Tamba . 2024-02-15

MORE AT Google

Best steak I have had as of yet in the UK. Chef is a professional and dedicated to his craft, would recommend for anyone looking for an amazing meal with a great atmosphere

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Paul Laczko . 2024-02-13

MORE AT Google

We visited last Saturday evening February 3rd as a group of 8 adults We all agreed it was the best Italian meals we’d ever had . Food was served together, piping hot and in good time The Staff were friendly, very welcoming 100% recommended

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henrymaguirec . 2024-02-08

MORE AT TripAdvisor

Lovely little place. Great food.

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Tony SUBCITIZEN . 2024-01-30

MORE AT Google

First time I have been but will definitely be back again. The food was beautiful and the staff went out of their way to accommodate us. Lovely, friendly, family vibe and exceptional value for money 🇮🇹

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Charlotte Barrett . 2023-12-20

MORE AT Google

Gorgeous food, great atmosphere and very friendly service 5🌟.

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Lucy Watanabe . 2023-12-20

MORE AT Google

We booked here for my mum's 60th birthday meal as my husband and I have been previously and it was fabulous. We had 10people and every single starter and main was delicious! My mum was so happy with her birthday meal and we could not recommend enough. Make sure to order the half and half garlic tomato bread, it is the best. Thank you so much for fantastic food and great friendly service. Lucy & Ryosuke.

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Lucymarie0208 . 2023-12-19

MORE AT TripAdvisor

Love Casa Mia - lello and team were so welcoming and couldn’t do enough for us The mussels were outstanding -it’s been a long time since we had mussels like that. The food is gorgeous Feels like dinner round your grandparents! Fantastic 👌

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Khb72 . 2023-12-17

MORE AT TripAdvisor

First visit to the restaurant and won't be the last. Food was lovely. Cheesecake was to die for. Lello and team made you feel welcome. Greatnight, thank you

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elliebobs2016 . 2023-12-12

MORE AT TripAdvisor

The staff were lovely, really friendly and this review is no reflection on them. The food however was poor. It was sad that parmesan and black pepper was not offered. The calzone was flavourless and generally lack lustre and a little mushy / under cooked. The seating arrangement was also poor. We were seated right next to the door which on a night where there was frost and snow was not ideal as it was being opened every 10 minutes. A little underwhelmed with the visit.

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Farrah Oliver . 2023-12-03

MORE AT Google

Found this cute little place by accident and it was fab. Delicious food and nice atmosphere.

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Jen Payne . 2023-11-22

MORE AT Google

We went on a Saturday lunchtime with friends and family. Staff rushed us through, they were quite abrupt and were banging plates. There was no real welcome and felt like us being there was too much of an effort. Nothing was personable. We ordered garlic pizza to start with but it came out with the mains. The panini was not a panini but a chunk of toasted bread that had gone soggy from wet mozzarella. The meat wasn’t nice in the carbonara. I thought it was off tbh. The people having pizza said they weren’t nice. We were so disappointed. No one asked how our food was, no thank you or good bye when we left. We will continue to eat at other Sandbach restaurants but not here.

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stewpotUk . 2023-11-19

MORE AT TripAdvisor

Ero in Inghilterra per lavoro e alla ricerca di un ristorante italiano nei dintorni. Siamo venuti qui per caso e sin dalla prima sera siamo stati accolti come se fossimo a casa. Il proprietario Lello, napoletano verace, ci ha stupiti ogni sera con piatti sempre diversi, materia prima fantastica, spaziando da ricette della tradizione napoletana a piatti tipici italiani. Ci siamo sentiti proprio come se fossimo a casa e ci mancherà sicuramente la sua cucina. Super consigliato, un vero ristorante italiano a Sandbach.

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Christian F . 2023-11-16

MORE AT TripAdvisor

Locale perfetto ed ordinato piatti molto buoni e soprattutto ITALIANI il proprietario Lello molto gentile

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Arunjot S . 2023-11-16

MORE AT TripAdvisor

Lelo said on our ardddrival let me sort your starters which he did and it was amazing then he brought three steak dishes Dishes and a a fish dish which blew us away the wine and beer flowed we had a sweet that finished off fabulous night thank you lelo. As Arnold said I'LL BE BACK

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Ian Brazendale . 2023-11-16

MORE AT Google

Exceptional food, drink, and staff - 100% recommend - what a treat in Sandbach!

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Wayne Francis . 2023-11-11

MORE AT Google

Once again a fabulous night with excellent food and service I would recommend to everyone

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Linda Dutton . 2023-10-29

MORE AT Google

Great night, wine tasting, 7 courses/7 wines. Service & atmosphere was excellent, food & wine perfect! Highly recommend a visit.

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grahambX2855AI . 2023-10-27

MORE AT TripAdvisor

On our last visit, we signed up for the wine tasting and tapas evening. Last night was the night! This morning, feeling the effects of said event, I can only say what a great evening we had! Seven wines, seven small plates and excellent company led to a rather inebriated bus ride home. Lello, ever effusive, provided us with some amazing dishes, and his guest sommelier told us all about the wines. Not small glassfuls but at least 125ml each! Dish after dish of great quality including pasta, risotto, slow cooked beef shin, pate…. We met some lovely people too.

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GlobeTrotting828973 . 2023-10-27

MORE AT TripAdvisor

Wowee. £6.95 for a delicious Italian sandwich.. came with chips and salad too! Felt like going back in time seeing the prices on their menu. Cheap and cheerful. Staff are friendly and helpful. Little hidden gem for those looking for a quick sit down coffee and snack in the afternoon. Will be coming back! 🫡 🇮🇹

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Sam Cookson . 2023-10-21

MORE AT Google

Popped by here on the off chance, as new to the area. Very authentic and lovely food. Will visit again at some point.

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Matthew Wheldon . 2023-10-11

MORE AT Google

Lovely mussels in garlic wine sauce and cheese bread

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Si Dodgson . 2023-10-03

MORE AT Google

Was a quiet night as I called in on my own as working away on a Tuesday but the food was superb and the waiter couldn’t do more for me. I eat out a lot and this is right up there. I’ll be back this Thursday to try something else

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David Kyle . 2023-09-27

MORE AT Google

We visited on the spur of the moment early on a Tuesday evening. We were greeted by ‘Lello’ who is the owner/manager. The restaurant is nicely decorated and furnished, and the owner and chef are both Italian. There’s no specials board as such but we were given a list verbally and would have chosen any of the items! We settled on the focaccia with cheese to start with - a pizza sized garlic bread which was fresh and delicious. Off the specials, husband had the haddock wrapped in Parma ham, with lemon and vegetables. Let’s just say there was nothing left on his plate! I had the fusilli mare - fusilli pasta with prawns, salmon and mussels in a tomato sauce. The portion was generous! My husband finished it for me. We had a good chat with Lello, and decided to book on one of the restaurant’s special evenings - wine tasting with tapas style food! Can’t wait!

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GlobeTrotting828973 . 2023-09-20

MORE AT TripAdvisor

We went to Casa Mia last night as a treat as it was our wedding anniversary of 15years. We will not be returning the meal was ok but for what it cost there was hardly anything there especially vegetables it was very sparse in fact hardly there there was more salad than anything else. Then the owner/manager came out shouting at the staff in front of us as we were sat in the front by the bar. Very unprofessional. Also my husband was sick all night after eating there so I would avoid at all costs.

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747amiw . 2023-09-17

MORE AT TripAdvisor

Not a great food experience don't think I will be returning in the future!!

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kenneth rushton . 2023-09-17

MORE AT Google

Visited with friends on a Friday lunch time. Food was excellent and with a very reasonable lunch menu, service was very friendly, and we were told there are evening taster events coming up as well. Lovely!

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Joe_Railwayman . 2023-09-15

MORE AT TripAdvisor

Delicious food, good service, would definitely go back.

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Julia Conradie . 2023-09-13

MORE AT Google

Great place and the owners are lovely

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Josh Williams . 2023-08-24

MORE AT Google

An absolutely fantastic meal for a family birthday celebration. Everything about Casa Mia is top class I highly recommend this place

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Darrell Foster . 2023-08-17

MORE AT Google

Just one of the best Italian restaurants we have been to lovely owner food top class really worth a visit.

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liz and pete Griffiths . 2023-08-12

MORE AT Google

Went for a birthday celebration, we were put upstairs which felt like you were in a spare room as decor not very good and no atmosphere, we were a party of 6 and two of the meals were forgotten, the waitress said it was her fault as she hadn’t wrote them down - she repeated our order to us so this wasn’t correct, no compensation was offered for their mistake, food very average, will not be returning

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Littlelady35 . 2023-08-06

MORE AT TripAdvisor

What a fantastic restaurant. Great menu, good prices and delicious food and I was delighted to see they have a delicious and varied lunch time menu too. I'll definitely be going for my lunch! 🌟🌟🌟🌟🌟

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Rebecca Taylor . 2022-05-29

MORE AT Google

Fantastic food and great staff. We felt very welcome and received great food recommendations from the staff.

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David Bradley . 2022-05-29

MORE AT Google

A wonderful family Italian restaurant. One of my happy places...

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Andrew Feaver . 2022-05-12

MORE AT Google

Good service and OK food but not amazing Seafood pasta had 1 mussel and 1 prawn But was nice There is better places nearby

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Tricky D . 2022-05-07

MORE AT Google

Exactly what you would expect from an Italian restaurant. Good food and service

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Clive Cornes . 2022-04-25

MORE AT Google

Excellent food, excellent service. Leillo is the perfect host. :-)

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notwen John . 2022-04-25

MORE AT Google

Always great food and an attentive friendly service

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Lance Evans . 2022-04-21

MORE AT Google

Lovely food and very friendly service, esp with our children. Would highly recommend.

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Hannah Townsend . 2022-04-06

MORE AT Google

Really good and authentic Italian cuisine!! The best part was the waiter which I think is called Aiden Austin as he is really fit.

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Winston Griffiths . 2022-03-10

MORE AT Google

Great service, great authentic Italian food

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Luane Hill . 2022-02-19

MORE AT Google

Very friendly. Great service and lovely food.

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Gwyneth Dyall . 2022-02-19

MORE AT Google

Cosy, friendly and good food. Staff attentive and efficient, traditional Italian food cooked perfectly.

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Lee Goold . 2022-02-13

MORE AT Google

We loved the food and the atmosphere. Great food prepared by passionate people. The scallops to start were some of the best I have ever had.

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Richard Mayhew . 2022-02-12

MORE AT Google

Lovely old pub, great landlord, very friendly. Go in sit down and they will keep getting your drinks and pay when you leave. Overall had a great night with my best mate.

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Michelle Martin (ArtOnBoard.co.uk) . 2022-02-09

MORE AT Google

The staff here are amazing very friendly and entertaining. They made my nephew feel very special for his 13th Birthday. Food was delicious and they are very accommodating with changes to dishes to allow for special dietary requirements.

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Amanda Hough . 2021-12-31

MORE AT Google

Great food, good choice specials and extensive menu. Great service and everyone is so friendly. We will go again.

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Bill Hilton . 2021-12-21

MORE AT Google

Brilliant Italian restaurant in Sandbach. Would highly recommend it. The food and atmosphere are both top notch, you couldn't get a more welcoming restaurant. Had some great wine as well!

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Sarah Maguire . 2021-12-12

MORE AT Google

Had a fabulous long lunch with a lovely friend at this new found little gem of a place. Looking forward to returning. Great to talk to the owner who is so passionate about food!

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Manolo Riudavets Galeote . 2021-11-23

MORE AT Google

Superb food, even better service. I highly recommend eating here.

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mark seddon . 2021-10-26

MORE AT Google

Absolutely love this place. Staff, food and service just excellent. Best hospitality you'll get. I always feel I'm in Italy whenever I pop in here. Fabulous location too!

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Moreno Intranova . 2021-09-26

MORE AT Google

Had an absoulutely lovely meal and service excellent.

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Anna Marie Cannings . 2021-09-20

MORE AT Google

Absolutely superb experience. Food, service everything. Well worth a visit. Many thanks to all the kitchen and foh staff for making our evening so good.

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keith gilmore . 2021-09-19

MORE AT Google

Friendly and welcoming staff, the food is fantastic, would definitely go there again.

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Stephen Anderson . 2021-08-29

MORE AT Google

Food arrived in 10 minutes, service is excellent and meal was delicious. 10/10

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Thomas Hassall . 2021-08-27

MORE AT Google

This is the place if you can not get to Italy, This is food at it's best. Well done Emma and Lello!

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Volker “Kelle” Bunte . 2021-08-27

MORE AT Google

Very good food and outstanding service

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Marcin Dobrowolski . 2021-08-22

MORE AT Google

What a lovely little place. People has recommended Casa Mia to us and we really enjoyed it. Relaxed atmosphere and excellent food. Athough service was a little too good ☺️ and we were served very quickly. Will definitely go back

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Carol Clyde . 2021-08-14

MORE AT Google

First visit. Fabulous food, Fabulous staff, nothing was too much trouble. Asked for 2 things that weren't on the menu and they did them, no problem. Will most definitely return (soon) Well done Casa Mia

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Carole H . 2021-08-13

MORE AT TripAdvisor

Casa Mia Ristorante… excellent service beautiful food.. an absolute must visit in the heart of Sandbach.

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jay6887 . 2021-08-13

MORE AT TripAdvisor

My wife and I have just returned from another great lunchtime experience at Casa Mia.A drink each and some calamari in the sun is a great way to spend our lunch hour when working from home. This is probably my favourite place for calamari. The staff, as always, were amazing. We're so lucky having quality restaurants like this in Sandbach. See you soon!

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Richard B . 2021-08-04

MORE AT TripAdvisor

Delicious panini and seafood risotto. Nice coffee. Very friendly service and very reasonable prices. Sitting outside on the square in the sunshine. What more could you ask? Pity we were only visiting on a day out otherwise we would go regularly.

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Steve Smith . 2021-08-03

MORE AT Google

excellent service, superb prices for lunch time and very jovial, friendly owner who, very diplomatically, commented on tomorrow’s football match 🤣 most enjoyable lunch 😊

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Pip Taylor . 2021-07-10

MORE AT Google

We walked in without having booked. Owner was very accommodating even though we walked in 30 minutes before his country were playing in the Euro semi finals! Delicious meal, fantastic service and great banter. A gem of a place.

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761Aileen . 2021-07-07

MORE AT TripAdvisor

visited Cassa Mia recently with friends for an evening meal, and was booked at short notice and luckily they had a room for us.we were shown to our table and was told what the specials were for the day.looked through the menus after we ordered our drinks, and then orderd our starters and mains.starters arrived quickly which did suprise us as to how busy they were.we all enjoyed our starters and then the table was cleared.mains arrived shortly afterwards and again was suprised at how quickly they turned up and again we enjoyed what we all had.postion sizes were just about right as some places you do not get enough while others you get too much and then some can be wasted, but none of us left anything.we all had a dessert as well which were all very good.would defintley visit this place again andwould recomend everyone give it a try when in Sandbach.

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sibby50 . 2021-06-28

MORE AT TripAdvisor

Had a good meal with 2 other family members food was delivered very quickly and was very tasty. The staff were very friendly. The only problem we had was that the tables were so close together 2 feet would be pushing it very small gap between tables, we sat in an area where there were 2 four seaters and two 2 seaters. Even if they removed one of the 2 seaters it would be better, give some more room. A bit disconcerting in these times we're living through.

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p0rtlandsue . 2021-06-27

MORE AT TripAdvisor

I visited Casa Mia for the first time yesterday with my children and parents. Lello and Emma’s hospitality couldn’t be faulted and the food we had was incredible! The sticky toffee pudding went down a storm with the kids 10/10. Go along and try it, you won’t be disappointed.

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715angen . 2021-06-13

MORE AT TripAdvisor

Went to Casa Mia with my wife for her 60th birthday. Had the most amazing meal and experience, we are already booked to go back with family. Thank you very much Lello and team.

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terryhV7107QQ . 2021-05-30

MORE AT TripAdvisor

Amazing food and the staff are friendly. First time coming here and I will definitely be returning

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Who AmI . 2021-05-19

MORE AT Google

My favourite restaurant in Sandbach. Fantastic.

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John Rixham . 2021-05-03

MORE AT Google

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Italian
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Write this Restaurant one of the best in Congelton super del Dept super fresh cook meals excellent stuff happy very helpful and the food is just above excellent brilliant so you won’t be disappointed it’s one of the best in Congelton so give it to go good luck to all the team who are on the ball every day every minute and the chefs are exceptional and the owners extremely experienced foodies. Well I have found better food than what I’ve seen and I trust you when you when you go.

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4.5

341 Opinions

location-icon13/15 Park Lane, Poynton
Italian
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We used to love Ciao and was hoping for an amazing Italian. Social just lacked that friendly, Italian feel. Service lacks warmth and personality. It was quiet enough to take the time to smile at least and engage with the customers. Food is nice enough but cold and not presented brilliantly. Tiramisu had hair in it and rubbish bag left in the hallway as you walked to toilets. One of my little girls banged her head and the bar staff just looked over and carried on laughing and chatting. Ciao used to make the children feel special and that’s why they wanted to eat there! Food is expensive for what it is.