Domino's Pizza - Stanley in County Durham

We had booked the function room for our 40th wedding anniversary party, but 2 weeks before the party, we found out that the venue event organisers, Oldfields, had gone bankrupt. With people coming from all around the country, we were worried, and I contacted the Town Council who told me they were trying to arrange a new events company to take over. There were a few anxious days while this was sorted out, but with just about a week to go, the council told us that a new company had been agreed. The company employed many of the same staff so that the arrangements carried on, unchanged,, and the evening was a great success. Many thanks to the council, particularly Judith, and to the new events company, especially Colin and Emma, for resolving this. We had a great time, the venue is good, food and celebration fizz were plentiful, DJ played music from our chosen playlist and fitted in with the band we had arranged. separately. Great work.

Three of us called in for a coffee, 20mins after placing our order went to the counter to see if there was a problem to be told rather abruptly that our order hadn't been started because we were supposed to let them know we were ready for it...strange, never had this issue before. After 5 mins or so we were called up to collect our order but only one coffee was ready, minutes later we were called again for the second coffee, then called back again for the third coffee and one prepacked sandwich, then after another few minutes called back up for the fourth time to get the toastie. This seemed to be the case with everyone having their names bellowed across the floor for each item of their order. A little bizarre, surely easier to put everything together for one collection??? For some reason, our coffees came in paper cups instead of mugs even though we were sitting in, and the toastie came on a plate. Unfortunately, grandma had a mishap with the paper cup and the tall coffee spilt all over her and the floor, which would never have happened if she'd had the proper cup in the first place. Anyway, we ran up and asked for a cloth or blue roll, etc, so we could clean up to be told we should just use the napkin dispenser. Almost 20 napkins later there's still coffee everywhere and now a soggy pile of napkins on the table too, the place wasn't busy but no help offered whatsoever, even had to go and get a wet floor sign ourselves. None of the tables weren't being cleared or cleaned we also had to do that too when we arrived. Sandwich and toastie were not nice at all. Both had a very strange taste and were left. The surviving coffees were fine, but this was our second time to this site and both visits were terrible with zero customer service. we won't make the mistake a third time.

Ordered five big pizzas for my daughter's pool party. Spoke to a staff member on the phone beforehand who is very helpful and friendly as I had put the wrong order time online and he changed it and the pizza arrived at the leisure center bang on time and the pizza was delicious . big thumbs up and thank you to the delivery driver.

We were in Stanhope and decided to pop in to Freddie's however before I placed my order I asked if they took cards, I was then totally shocked when this rather abrupt woman said if I must, then started ranting on about the bank charging her £1.20 for each transaction. If this is the case then I would suggest a notice on the window saying cash only or even a polite I would prefer cash but no problem if you only have a card response. I am very much in favour of supporting local businesses but this one does not deserve it with an attitude like that In the end we ordered 2x small fish and chips which were mediocre to average but obviously do not recommend this place and will not return.

Give this place the benefit of the doubt a few times now, they don’t know how to make a pizza it’s simple toppings always too saucy falls off the pizza dough to stretched out so ends up with holes on bottom of base