Domino's Pizza South Shields in South Tyneside

We got pizza delivery as we have had many times. The pizza tonight was dry with hardly any topping which was only in the centre of the pizza. Will not get delivery again. Better to go and collect then do your own quality check!

Ordered thin and crispy base but this was wafer thin, like a cracker and cold. Toppings were sparse. Loaded fries were inedible, they were undercooked, the cheese was not melted and basically the whole thing was cold. The jalapeño Nachos were burnt and toppings were all dried

Pizza so thin it was like a cracker biscuit topping dried on around the edges hardly any chicken, cheese or mushrooms. The nachos were burnt with dried up toppings and the cheesey chips were raw and inedible!! Absolutely disgusting! Never order from here again!

Shocking pizza. Undercooked, doughy. Needed to finish off in my oven for nearly 15 minutes. I would not go back.

Absolute shocking customer service I ordered a pepperoni pizza and when I collected it it was a margarita, I thought the pepperoni might be under the cheese so I started eating a slice there wasn’t any pepperoni, I pulled the cheese off another slice there wasn’t any on the whole pizza, my partner phoned up and complained,but because I had touched the pizza they would not give me a replacement or money back. I then reheated the rest the following day to find a black curly hair stuck in the sauce when I bit into it, won’t be returning again staff are rude and no help at all absolutely disgusting for the price you pay to get not only the wrong order but to have hair in it as well!

They sent me an undercooked pizza last month and wouldn't answer the phone when I called so I contacted customer service who said they passed it on to the store to resolve with me. They didn't contact me for a month then last night they sent an email pretending that they contacted me ages ago when they didn't, then the person on Messenger tried to pretend that this Facebook page is for the store in Seaham despite this page clearly saying South Shields and the contact number is also for South Shields. I don't know what on earth is going on with the terrible customer service and strange lies about the location of the store but I'd be vary as they sent undercooked pizza, refused to deal with the issue then made up some lie about their store being in a different location and the person on Messenger is still refusing to deal with the matter.

We order at least once a fortnight and never disappointed. Food is always hot and tasty, wont be long till we order again

Although we quite often order from Dominos, I won’t be going back again anytime soon! We used the website to order our usual. As we placed the order and paid for it we got a call minutes after saying they had ran out of every single vegan option, which was annoying since it was on the website. Either way I just said remove the vegan options (my partner was starving and wanted her food!) the woman on the phone said she will do a refund back to my bank account for the vegan pizza, wedges and dip. The woman was quite rude and really blunt/unapologetic. As if she was almost happy to inform us of the bad news then told me it would take 3-5 working days to get the money back. Although it’s only £11 it’s the principle. I still haven’t received it. I will not chase the money, and I will not order again. Order date was 27/12/2020

The food is very average for the price and a plent of better take away places to go to even though some stuff they do are nice

I normally enjoy a good service at this location. I ordered 14 Dec 2018, 1 Half and Half Pizza, one half double pepperoni and the other Chicken and Sweetcorn. I received three quarters pepperoni with random sweetcorn which I DONT LIKE, my daughters Half was only 3 poorly cut slices of chicken and Sweetcorn, a completely unacceptable service for an extortionate price. Late night I don’t care attitude and a pizza that had to be binned. Who ever made this pizza knew it was incorrect and still sent it which is the sign of a dreadful chef/food production operative. Dominos have lowers their standards beyond all recognition with this delivery and I advise anybody who reads this never to use the late night I don’t care service.

I usually order dominos and pay way over the odds because of the quick service but the last few times it's taken over an hour. When this was mentioned to the delivery driver he said "Tell it to head office". Won't be ordering again

We ordered home delivery for first and last time!' Items missing from on line order, so for a mediocre cold pizza and garlic bread plus,two dips, we paid the pricely sum of €23.00! Extortion. Would I recommend, no never. Appalling customer service and how can they get an on line order wrong!! Disappointed and unhappy

Very pricey. Delivery cost too high. Base is too doughy and hard. Our base was rock hard. Meat was hard. Was not fresh. Took ages to arrive. Much better pizza take outs around Shields. Westoe chippy do great pizzas..quick delivers..staff lovely. Prices ok. Always fresh chips great

Best pizza in town, fast , efficient, staff always pleasant. A little bit more expensive than other pizza places but well worth.

Ordered pizzas and Natchos Absolutely delicious and scrumptious. Good service too. Pricy pizza but worth every penny. This is our number one pizza place. Keep the good work up you guys. FANTASTIC FOOD.

Very disappointed. Garlic breads were cold and paid £5.50 for a Ben and Jerrys and they gave me the wrong one, from leaving the store seemed to take a while to get here

lovely fresh pizza - dont normally like pizza, and quick delivery service. piping hot. only pizza house we use

My grand sons ask for a dominos pizza so I gave in, green as grass I let them order one each,, not realising that the toppings were all extra,, ten minutes later I was £ 22 poorer, , what the got was good so they said, but we could have got the same in the town centre for much less, in this case I paid for the name , but that only my opinion,, the kids enjoyed it , but I won't be back in a hurry,

Tengo que decir que esto son las pizzas sólo puedo comer sin sufrimiento acidez estomacal. Son luminosas pero muy sabrosa y siempre entregados a tiempo. ellos siempre llegan agradable y caliente y siempre lo que pide. Frecuentemente tienen ofrece lo que significa que casi siempre conseguir una reducción en el coste.

I ordered online using the app and the service was very slow. I like how the app tells you the preparation and you can track your pizza but it still was 20 minutes late. Usually I won't mind but I was very hungry!!

Good pizza, always busy but service and cooking time is always good. Lots of choice on the menu as you can expect. Expensive for what you get, £15 for one pizza on a buy one get one free deal, but cheaper than pizza hut.

I love this place, great value for money. I've been getting food from here for years... I usually buy the Garlic Bread with Cheese and get extra Pepperoni... My other half loves the kebab as it's not greasy and awful it tastes just like well cooked lamb! Highly recommend

when you opt for a special deal and even better when you go and pick it up. Have never been disappointed with the quality so highly recommend if you want to try

The one saving grace was that the food arrived quickly. That's the only nice thing I have to say. The pizza had hardly any toppings, the dough was obviously old- it tasted just terrible. Would have rather eaten a supermarket pizza, or my shoe for that matter!

Have ate from here on a few occasions but tonight's order was the last straw. There is only a small amount of topping to the pizzas and being able to order from another dominos close to where I work, it appears to be a problem with this branch alone. Despite asking for a well topped pizza and offering to pay extra this is not forthcoming and as a result, the other 'chain' pizza company only minutes along the road to this store will be getting my business from now on!

Disgusting food and mixed up order.Took ages to arrive and when I rang to complain the staff were rude and the delivery mans comments were unnecessary and disgraceful!Not a way to speak to customers.NEVER AGAIN.