Domino's Pizza Haydock in Warrington

Ordered pizzas wedges and cookies. Took 65mins to come. My daughter pizza was burnt cold and her cookies the same. Rang up to complain and they told me they would send some more. And it would take 20 mins and to give the old pizza back to driver. After waiting another hour I rang again and they said it’s on its way. After 20 more minutes I rang again to be told by a woman called (Ashley) on the phone that if I don’t talk to her in the right manner she will cancel my order!!! I asked to speak to the manager and he told me they no pizza was sent out and they he will send one out so in all. The pizza took over 2 hours and my little one had fell asleep 😴 My little girl is autistic and was so upset that she was not getting her pizza. Am so upset about this that I will be taking it further!! I will never order from the haydock branch again !!!

Not up to usual standard on 16/7/22. Chicken was dry and didn’t appear freshly made. Mushrooms dry and too much tomatoe base.

On receiving our order, we quickly realised that our order of 14 chicken kickers had been replaced with chicken wings. I immediately rang to query this and was told that it was due to selling out of chicken kickers. At no point when placing our order or during the preparation of our order were we informed about this which, according to the staff member who took the call, was because staff were too busy to phone people. We could kind of understand this due to it being Valentine’s Day however we weren’t given an apology or an offer of compensation. We paid £10 for an item that we didn’t receive. We don’t like chicken wings so they went in the bin. I did ask for our money back which I was told would happen but may take a few days. However, as we started to eat the rest of our order, found that one of the garlic breads had no tomato base layer on it at all, just a small amount of cheese and was completely tasteless. The potato wedges were rock hard and inedible and the pepperoni pizza tasted burned. So out of our £38 order, we managed to salvage the one other pizza we ordered and one garlic bread. Complete waste of money and huge disappointment.

Delivery driver was very friendly and polite which really made my day. Sean I think. Quick delivery & good food.

I have used this place for a few years. When Covid hit they gave free pizza to NHS staff which was highly commendable. I understood that they were extra busy and excepted the slight drop in the standard of pizza. Problem is it's never improved and in fact is getting worse. The last one I had looked like it had been thrown together by a 3 year old. I wont be going back.

I found a short black hair in my pizza. Also there was no where near enough cheese even after I’d ordered extra cheese. Very poor.

Worst domino’s pizza ever! Thin n crispy base was like an over baked cracker! Too much sauce and very little topping... new to the area and will never use again, I feel I’ve been ripped off!! If I could give no points I would do!!

Why do your delivery driver's tell me the cost of my pizzas are bang on to the pound? I'm sorry if I seem miserly, but if your prices are correct then why do i have to argue that an order of £44.94 that Is actually £45.00? It's not £45.00 it's £44.94 and I want my change! God knows how many times you have tricked your customers into believing you have no change?? It's not just that you lie about The No change thing...It's the fact your delivery driver's says the incorrect price to begin with. You must have made a fortune ££££ with this con. STOP IT! You are an over priced mediocre pizza making multi million pound company, stop being so greedy! And next time I order more pepperoni PUT IT ON MY OVER PRICED PIZZA!

The past couple of times have been a disaster and the last order tops it off. Never bring the sides you order, and when you ring up and ask for them, they say they will bring them and never do. Says it gets quality checked, to which they must have low standards. Chunks missing from my pizza, dough that’s undercooked and falling to pieces when trying to eat.

Ordered two pizzas. The margerita pizza was burnt. Called the shop to have a totallly disinterested guy not commenting on the state of the pizza but his solution was 'Do you want anothe one then'. The next one came - not quite as bad as the first one but still well overcooked. Weve' had pizzas from the St Helens town centre branch and they have always been really good. We have also had pizzas from the Haydock branch before and I can't remember any previous problems. However, this has been such a bad experience at quite a monetary cost that we shall never order from them again. The delivery girl was lovely though.

kids love pizzas from here and hot spicy chicken is delicious great service let you know every step of the way how your order is processing by robot app on your phone which is prety cool kids made up with it, friendly delivery i would recommend.

Not a massive pizza eater but ordered a couple from Dominos for a change. Online ordering service very good,delivery punctual by a Friendly driver and more importantly he pizza was nice and hot with ample toppings.

Pizza nice but constantly get order wrong which is very annoying but they do say sorry and offer a good will gesture. Overall nice pizza and quick service

When they get it right it is really good but those occasions are getting few and far between. Quick delivery mostly but when food arrives sometimes it looks like it hasnt been well looked after in transit and we have had some occasions where the food has been shockingly poor especially for what it costs as it is very expensive. We have had garlic bread sent without sauce and cheese and as they are tiny and £4 a throw you expect things to be right. If u do complain be sure to get a name as your free pizza next time will not be. All in all its good 1 in 5 times but for the price you expect 5 in 5 and it certainly isnt.

Ordered from here and the staff were very rude, talking to each other rather than the customers, pizza and cookies were very under cooked, pizza was barely warm and cookies were like a gooey sticky mess, no where near cooked. Will never go there again

although I love pizza the price is a bit ridiculous, the service isn't amazing either. Was waiting quite a long time and seems like it's a bunch of kids on minimum wage working there.

Went here and it was just over priced pizza nothing special. Had a voucher for 50% off and still wouldn't say it was good value for money! Never again!

Just got delivery of two pizzas...cold, unappealing ,dreadful .For the prices they charge its unbelievably bad effort to make a pizza. Never used dominos before, not planning to use it again. So very disappointed!