Domino's Pizza - Droitwich in Wychavon

I honestly don't know why I keep giving them the benefit of the doubt. Almost 100% of my orders are wrong in some way. Today, my nachos with jalapenos are actually potato wedges. Absolutely shocking lack of care taken, every single time.

Ordered a medium pizza charged for a large, no apology. The server just looked at me blankly, no dip, no seats. Interior dirty, and the cheese broom WOW!

I order from Uber at 4pm 20.9.24 and I just received at 6pm after follow up and call more than 3 times. The delivery guy is from domino's itself very rude.the pizza also very cold with very low quality

Ordered sweet treat sent wrong thing, phoned and asked for it to be sorted and no delivery. Very disappointed

Lovely pizza and friendly staff.

Pizzas are really nice and good quality.

Friendly staff and quick service

Best pizza in town ... delicious

Ashwani is an amazing team member. He's super helpful and deserves 5 stars just for his customer service.

A week ago I ordered a pizza from dominos it was so scrumptious and was cooked properly The one who delivered and the one who took my order on call were soo polite and helpful. Thank you for delivering nice and tasty pizza.

Amazing pizza with nice crust and staff is so polite and helpfull for customer.

Amazing pizzza i had. Food was properly cooked it was soo scrumptious.Their staff and manager is soo good.Thanks for the yummiest pizza.

Good all round service, with good pizza and friendly staff

Totally useless store, ordered always wrong. The staff aren't truthful.

Amazing pizza and very polite staaf and friendly

Have just ordered 4 meal deals ordered 3 nachos they sent wedges and missing a box of cookies tried to ring them and phone does not connect does not ring the other end so cannot get in touch with store very disappointed…won’t be ordering from them again, will try Pizza Hut!!!

Collection- jalapeños missing on the nachos but called them and they remade my whole order for me as they didn’t have any drivers to delivery it so I had to collect it. Food was good minor mistake but happily resolved.

Overdone dry pizzas, very disappointing especially when its a treat.

Every time I order pizza for delivery the order is always wrong! So I have to call and wait for a new pizza to be sent out. One time I can get over but 6 times. I only keep returning to dominos because the kids love it. It's not acceptable! Just check the order before it leaves!!

This place has really gone downhill. The quality is just not up to the standard you’d expect from a Dominos. Pizza was over cooked. Lacked flavour. No dip with the chicken wings either. Every time we order these days, the driver never seems to be able to find our address and ends up phoning us. It’s usually a frustrating process trying to explain where they need to go, but on looking at the sticker on the side of the pizza, half the address was missing, so not necessarily the drivers fault. I used to love Dominos but sadly I won’t bother with this store again, certainly not at their prices.

I ordered a dominos from here about a month ago and it arrived cold, the margarita pizza had barely any cheese on it and it was stale, I tried to call to complain, no answer so I wrote a complaint to dominos head office and was sent a voucher for £25 off but for Droitwich dominos again stating to give them another go, so I ordered again the other day and I don’t know why I bothered, the food again arrived cold, stale and barely any toppings on the pizzas, I also ordered cinni dippers and they sent a garlic bread but with the icing dip in the box! Again I phoned to complain they sent out the cinni dippers again which arrived 2 hours after complaining. That will be the last time I will ever order from this dominos, I wish I had saved money and bought a pizza from Sainsbury’s!

this Wednesday ordered £90 of food from the Droitwich Dominos at 18:30. 1st delivery arrived around 19:10 with only half the order. called to report this. 2nd Delivery half hour later again missing drinks and food. Called to tell them again. 3rd Delivery arrived another half hour later again missing stuff and with the wrong food. at this point, we told them to cancel some of the food refund what was delivered wrong and that we expected a goodwill gesture. 4th Delivery And yes again it was missing the 2 extra dips we had ordered. to date, no refund for the missing/incorrect food or goodwill gesture. I wonder what would happen if I went to them and walked out without paying. Is it not the same as me paying and them not delivering

Terrible service!!! I ordered my food for delivery and it has a tracker of the delivery online and they NEVER CAME. Still happy to take my £20 though. I feel cheated and will have to phone them in the morning as all of a sudden they close at 11pm.

Absolute shambles of a store. The app says ready for collection, 10 minute drive and a further 20 minute wait. Staff ignore you, when you ask foe a manager they look lost, asked 3 times for a refund as hadn't the further time to wait and they ignore you. Avoid this store like the plague. Many other stores nearby who know what they're doing and will provide actual customer service. A joke of a store.

I would have placed an order today, but for the fact I was just speaking to a staff member on the phone who had poor phone manner and then didn't let me finish what I was saying before putting the phone down on me!

Food was cooked fresh and tasted great . Shame about the rubbish in the carpark ie sodden pizza boxes clearly been there a while .

Delivery was forty minutes late, cold and both sides were incorrect to my order. Then I call to get the problem sorted out and they repeatedly hung up on me.

I was driven to Domino's by a friend and we parked in the car park stating customer parking. I went in and ordered pizzas and told the lad who took my order I would stand outside but near the door due to having a rasping cough. I asked him to give me a nod when pizzas were ready. After nearly 40 minutes of waiting I went in to be handed two boxes that I think had been stood a while.. not piping hot. To rub salt in it transpires that if you are in that carp park in excess of 15 minutes you get ticketed. £60 to be precise. I have spoken to the manager and he was no help whatsoever. He wouldn't even give me the contact details for their head office. Will never set foot in there again! Be mindful of how long they take to fulfil your orders or you might get a shock through the post!

Good store, Great taste and staff is very good

Domino's pizza is a great takeout/delivery place for Pizza and some other Italian foods put I personally thought it was a bit too expensive. Their menu was great don't get me wrong I have had better tasting pizzas from cheaper takeaways. There menu offers people the choice to build there own pizza and that's good. So overall good place but a bit too expensive

Ordered through the app at 4:50 but 5:20 is was at my house. Pizza wasn’t cooked. Chicken pieces were slimy and chewy and half were missing out of the box. No sauces included with my meal. The only good thing about it was the bottle of coke that arrived cold. I’d rather wait an extra 20 minutes/half hour and have edible food. It’s gone in the bin.

Pizza burnt on the edges and uncooked in the middle, not even edible, for the price premium over local pizza shops this place is a disgrace

Good standaard Domino's pizza, with customer parking.

Terrible, wait times are very long (usually about an hour) and they've got my order wrong on several ocassions.

Ordered a £54 order and forgot the cookies, phoned up 3 times and spoke to multiple people who said they were sending them and 2 1/2 hours later, we’re still waiting

I pre-ordered a pizza to collect in the evening. It was ready 35 minutes late, I had to wait inside packed full of customers, and I got a £60 parking ticket...for a £10 pizza. Complained to Domino's head office, who basically replied that they don't accept any responsibility for late orders. Domino's has no say over the car park, and the car park doesn't care that I overstayed because of Domino's slow service. Not giving either my business anymore.

The Indian guy was very dirty and had no sense to talk with customer pretending like a big manager

Young lad serving needs to take a long course in customer service his attitude was rotten. not at all friendly, he looked rather unhappy which isnt that great in a customer facing job rile surely

The pizza is at best frozen and poor quality food

Went above and beyond to make a difference when they had no reason/obligation to do so. Nice to see from time to time how good people can genuinely be. Thank you to the staff at droitwich domino's, truly grateful 👍👊👌

Being as I have never been to or ordered a Domino pizza 🍕 in my life. I don't know how you think I can share an experience of eating one. Get your facts right.

Used to be very good but something changed manager or owner maybe anyway now its beyond slow 45mins and food still hadnt left to be delivered had to ring and cancel and get a refund, avoid this place and go to a different one, if it does arrive now its undercooked cold slop or just smashed to bits, shame as used to be one of the best Dominos

I ordered 2 pizzas and some wedges with dips. The delivery guy left them on the doorstep where we asked them to be left and they were lovely and hot. Nice pizzas and i would definitely order from them again..

Collected a takeaway Pizza this evening from Droitwich and collected a CPS-parking charge ticket, within 10mins for parking outside on their carpark. SCAM don't bother attending. MJ.

orderd vegi pizza and wedge and popper chicken pizza ok tomuch tomato sauce on it chicken poppers tasted awful binned them wedges part cooked binned them as well not a good meal experience will think twice about useing again

Ordered 2 medium pizzas one texas bbq which had no bbq sauce and other was a spicy hot one which was so bland.... Never used to be like this😭

Mainly good I just cant believe that they think its ok to send burnt cookies out in my order.

Had a delivery this evening! Ordered via the app. Driver tapped the door. Left food on the step ( as requested). Piping hot and delicious! Would recommend! First takeaway, well delivery for ages in this current climate ( lockdown) would recommend!

Worst dominoes I've been to. This is the second time I've ordered from here and both times I've complained. The pizzas are awful, the toppings are sparce even when you order extra of everything including cheese. Dread to see what normal amounts look like on these pizzas. The staff are also extremely rude.

Garlic bread is good except for it either have to much cheese or too much garlic and Captain Domino (Bradley) should wear a beard mask.

Had a pizza made by Captain Domino (Bradley) the pizza was ok but not sliced properly.

A mixed bag. Meaty pizzas tend to be good. Ones loaded with veggies such as the hot and spicy are generally very poor. Very little toppings make barren pizzas. Go for the ones loaded with loads of meat.

This would be generous. Ordered £25 worth of food, entirely wrong food delivered. Complained and issue wasn't fixed as they were busy. Still haven't received a refund 3 weeks later. Poor customer service when it goes wrong.

9 times out of 10 the order delivered is wrong. Absolute joke.

Ordered and paid for online, given a collection time slot of 11- 15mins. Arrived to collect well within this time slot but told by the gormless young man on the till that my order was not quite ready. Waited for 10 minutes and asked again to be told again that my order was still not ready. Waited again for a further 10 minutes by which time gormless had disappeared, asked a young lady as to the progress of my order, gave my name and order number, she then reached over to the shelf next to the till, picked up two boxes and said they're here. Sat for almost half an hour, NOT IMPRESSED DOMINO'S. Won't be repeating the experience.

Just ordered a gluten free Texas barbecue, worst pizza ever! I think the dough was old as it was so dry and tasteless, hardly any barbecue sauce on it either. Yuk!

Order a pizza on Friday night arrives part of the order missing, the driver was rude to my partner. Opened my pizza and it was swimming in a greasy water, called up to make them aware and was responded by someone on the phone saying its not really my problem..!! Won't be ordering from Dominos again

A perfect meal for hungry grandchildren and grandparents!!! Superb food, value and service. Many thanks

Amazing service recieved today by the staff member who was by himself, thank you!

Slow service, pizza was done but just sat there getting cold for ages

Time after time I ring up up and state their garlic pizza never has any cheese on. I place an order via the app and ring up straight after to make sure there is cheese but there never is. How can they not get such a simple thing right? They aren't exactly cheap either so want what I paid for but never get it. Always try to give them benefit of the doubt but give up with them now. Horrendous. My last order was literally thrown together and the pizza looked like the accidentally dropped cheese on it and not a decent quantity either. Would give 0 stars if I could.

Went in for a carry out pizza on the 4th of June at 7.50 pm. After standing there for 10 mins and not even being asked what would like, I gave up and walked out. The irony is, there were more staff working than minutes I was in the shop! Diabolical service... Never again, clueless..... I've only posted 1 star because I had to to validate my review!!

Good service . Nice food. I clean kitchens for a job and theirs looked spotless. . Happy

Pizza very nice but ignored by staff member who was large and round called Jamie very abrupt

Still the best pizza in Droitwich!

Had 3 bad meals in 3 months, some i have cancelled due to no ingredients or pop and tonight's pizza and wings were undercooked. Not a good place to order from

First - the special offer advertised on the menu in the shop - the staff member couldn't find it on his computer - despite it being on the shop wall and the laminated menu - so he told me I couldn't have it!!! I felt that this was very poor and ended up spending more than I wanted on 2 pizzas. I got them home to find 2 uncooked pizzas - the dough was raw and they just fell apart.. I phoned to complain and got an apology and was promised fresh ones would be sent out in 20 mins with some wedges to say sorry.. They arrived just after an hour - still just warm, but no wedges.. Really poor service and would not use them again. The local shops do far better pizza and much cheaper..

Not a good place at all cant get an order right at all even though we went in to order

Don't bother for deliveries. Frequently late, and food often cold as a result. Use them for collection only as they're absolutely hopeless with getting food to you

Great pizza. Nice staff. You can actually see the whole process of making your pizza.

The last three times I have ordered, they have messed up the order and I have to wait whilst they make it again. Stay away!

Worst pizza I have ever had...second bad experience from this shop...never again.

Used to be great, but recently the pizzas are delivered smashed to pieces in the box. This has happened 3 times now, so IF I do give them another chance, I’ll be collecting.

Luke Beale ruined my experience at Dominos

Great Pizza fast service free parking

Great fast service every time. Really great staff.

Ordered pizza over the phone, went in to collect, sat there to wait for order to finish and it wasn't until the pizza was ready that they told us the card machine wasn't working and they were only taking cash. Needless to say, we cancelled our order and went elsewhere. Wouldn't have taken much to tell us at any point before we came to pay. Disappointing.

Couldn't fault the pizza - staff know their stuff

Good quality awesome delicious pizza for a decent price :)

Absolutely disgusting. Dry, overcooked and loaded with salt.....will not be using them again.

Overpriced. Awful staff. And a massive wait in a small place. Avoid.

What you'd expect from Dominos... ok pizza at a fair price