Domino's Pizza Cambourne in South Cambridgeshire

Saw a guy who works there pick up a dying bird, proceeded to chase another member of staff around with it, then went back into the building without washing his hands and carried on working as normal... really gross...

Just really really poor. Not sure why I gave them another go. Very dry pizza and barely warm.. so dry in fact that it was curling up in the middle. Zero flavour, could taste more when I had covid. This was a collection so God only knows what it would have been like if I’d waited on delivery. Had the same experience on previous visits so that’s the last time. Best place for their pizzas is in the bin!

They don't actually do anything. Orders take >1hr and aren't even in the oven. Quicker to make your own pizza, including milking the cow and making the cheese. Hardly ever answer the phone. Never confident they understand you.

Worst experience I’ve ever had. I asked for the chicken to be cooked more as it was underdone the previous few times and had to be cooked at home. I was told by the manager that I was an idiot and didn’t know how chicken should be cooked. He was rude, unprofessional and insulting and clearly has no training in customer service. I tried to take it to Domino’s HQ and they just passed the complaint back to the manager himself instead of taking any responsibility for who they agree to franchise to. They repeatedly told me the store owner had responded to me and I got no apology or recognition of the appalling treatment I experienced. If you want to be abused and called names then feel free to try to complain. Will never ever buy from here again! EVER! AWFUL AWFUL AWFUL!

Order took over two hours to be delivered due to lack of delivery drivers. If you order Pizza pick it up yourself. Our Pizza was cold but managed to get a full refund.

I ordered at 17.22 and am still waiting for my delivery at 19.15!! I rang 40 minutes ago where they stated it was on its way and still nothing has arrived! Avoid at all costs!!!

Manager Martin very rude and arrogant. This funny littl fella should be fired. Overpriced poor quality pizza. Delivery always late and pizza usually cold.

Hour delays for collections. Manager blames head office & calls customers greedy for wanting refunds & compensation.

We had a problem regarding paying cash, but one of the employes was so very nice to help us out with that! Thanks to miss Ortac we had a great meal, so thanks again. Our ordernr 420059

Very very upset. I paid my pizza online , money was taken from my bank account and no order was placed. They told me I should order again. Never again.

Very good, great food great employees except from one blonde male employee who was clearly very miserable and then decides to Chuck the garlic and herb dips across the table with an attitude of complete disgust, unlike the first employee who handed the pizzas over and wished me a good day

This is the worst service I have come across I pay for the pizza to be delivered and they take my money ... pizza turns up and the driver asks for a second payment as the website is down and I will get a refund once it’s back up and running again ? I don’t think so .... I now have to wait for my money to be returned do not use these jokers

Pizzas lovely but even when ordering the pizza for a set time, when I arrive to collect I had to wait 20 minutes. It just seems too manic; the person at the reception has to co-ordinate and stack pizza boxes, check orders for in-coming custom and people coming in to collect orders and, co-ordinate the courier. Too much and it ends with people waiting around and causes really slow service. Looking at the reviews, it seems this is an ongoing issue

Our pizza never arrived we ordered at 4.30 got a call at 6 from the driver saying he couldn't find the house I waited near the window I saw him take a piss in the bushes near our house then drive away. Pizza never arrived. Not sure if I will get my money back paid £23 😭 no dinner

The dominoes shop in cambourne may be small but they successfully manage to deliver throughout cambourne. The Onky thing that let's them down is that the delivery is almost always 10 minutes later than the pizza tracker in the app. For collection they are normally fairly fast 10 - 15 mins. Tip. Create your own half and half pizza. Delicious

Order a pizza for delivery. Took about 50 minutes. When it arrived the pizza was cold. It tasted fine but needed reheating.

Arrived 40 mins late. Not hot. When phoning to chase the order the phone got answered and the immediately hung up. Total rubbish.

Good fresh pizza at a good price. 9.99 deal is well worth it. Would not pay full price for pizza ever.

I ordered on-line for pick up at Cambourne on 1 August as a Birthday treat for my son. Great service, friendly staff. Everything (6 different pizzas and sides) in my order was right. The lady on the front counter was very professional and welcoming. Thank...

Ordered a pizza for delivery on a Sunday eve. Called to chase up and now over 1 hour 45 mind and still no sign of our delivery. AVOID AT ALL COSTS. Terrible service

The staff in this particular dominos store are so rude. They are very unorganised and just seem like they genuinely can't be bothered. The customer service is very poor - however, dominos pizza is gorgeous. I still order takeaway from this store every now and...

Pre-ordered a pizza on the phone for collection and asked for BBQ base on half and tomato sauce on half. I repeated more than once that I would like topping on the entire pizza when I got home I realised there was only topping on...

A take out order made in store and due to a mix up it did take nearly 45 minutes! Also the pizza had a tiny amount of the selected toppings. Staff also not helpful in the event of raising any issues. Very poorly run and...

Very fast service and friendly delivery, but the food is terrible. Absolutely disgusting. I will never buy Dominos again. There is no decent takeaways in Cambourne.

Very rude on the telephone...the man in question refused to deliver and all so told me that i did not live at this address. .very disappointed with this and i shall not be using them no more. ..

Staff okay, however had to wait ten mins while my food was ready while the staff member stocked up? Hmmm. Also the door is too heavy when you arms are full!

I love dominos all dominos are the same but I do like dominos, great food love the cookies, love the bbq pizza and stuffed crust is to die for, also offer good deals for big family's thanks for existing dominos